E-3 Visa Application Support Analyst Jobs
Application Support Analyst roles qualify for E-3 visa sponsorship as specialty occupations requiring a relevant bachelor's degree in IT, computer science, or a related field. The E-3 has no lottery and no annual cap, making it one of the most practical paths for Australian professionals pursuing U.S. tech support careers.
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General Description: Responsible for resolving application and system issues related to multiple Insurance applications.
Responsibilities:
- Manage incoming tickets related to business applications.
- Troubleshoot system problems and issues.
- Deliver end-user satisfaction by providing excellent customer service.
- Liaison between IT and the business team.
- Participate in project prioritization and business adoption.
- Attend meetings with internal customers and/or outside vendors to jointly determine needs.
- Train other staff members on troubleshooting and diagnosing problems.
- Assist in system upgrades, installations, and testing of the applications.
- Provide support for critical situations (in conjunction with others).
- Ensure environments are set up, ready per schedule and administered throughout project phases.
- Ensure compliance with IT policies and procedures; support internal/external audits.
- Document activities and create reference materials. Includes detailed remediation steps, notices, reminders, technical standards and security policies.
Cyber Security Job Responsibilities:
- Operate in accordance with USI Policies for the Information Security Program (PISP) and USI Standards for the Information Security Program (SISP).
- Keep up to date with security updates and improvements. Implement improvements as appropriate.
- Protect systems against unauthorized access by appropriately defining access.
- Upgrade systems by implementing and maintaining security and technical controls.
Knowledge, Skills and Abilities:
- 3+ years of Insurance Operations/Accounting knowledge or IT Support.
- Microsoft SQL Knowledge preferred.
- Working knowledge of insurance applications (Insurtech). Includes Sagitta, BenefitPoint, ImageRight, ConceptOne, SurePath, Microsoft Dynamics CRM, and other business applications.
- Ability to test, review, and analyze data between systems.
- Demonstrated ability to use Microsoft Office.
- Ability to develop and adhere to project timelines and to work under deadlines.
- Must be able to work independently with minimal supervision.
- Effective analytical/problem solving and research skills.
- Able to prioritize and execute tasks in a high-pressure environment.
- Strong organizational skills, excellent communication and people skills.
Why USI?
With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.
Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.
Industry-Leading Programs, Rewards, and Recognition
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.
Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a better future.
Committed to a Diverse and Inclusive Workplace
Our award-winning I’m With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.
Nationally Recognized as a Top Insurance Employer
- Recognized as one of Insurance Business America’s Top Insurance Employers eight consecutive years (2018-2025).
- Named to Business Insurance’s annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
- Named to Fortune’s Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025).
- Certified as a Great Place To Work two years in a row (2024-2025).
Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions!
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
Salary Range: $65,000 - $75,000. This is a bonus eligible position with a target incentive of 5%.

General Description: Responsible for resolving application and system issues related to multiple Insurance applications.
Responsibilities:
- Manage incoming tickets related to business applications.
- Troubleshoot system problems and issues.
- Deliver end-user satisfaction by providing excellent customer service.
- Liaison between IT and the business team.
- Participate in project prioritization and business adoption.
- Attend meetings with internal customers and/or outside vendors to jointly determine needs.
- Train other staff members on troubleshooting and diagnosing problems.
- Assist in system upgrades, installations, and testing of the applications.
- Provide support for critical situations (in conjunction with others).
- Ensure environments are set up, ready per schedule and administered throughout project phases.
- Ensure compliance with IT policies and procedures; support internal/external audits.
- Document activities and create reference materials. Includes detailed remediation steps, notices, reminders, technical standards and security policies.
Cyber Security Job Responsibilities:
- Operate in accordance with USI Policies for the Information Security Program (PISP) and USI Standards for the Information Security Program (SISP).
- Keep up to date with security updates and improvements. Implement improvements as appropriate.
- Protect systems against unauthorized access by appropriately defining access.
- Upgrade systems by implementing and maintaining security and technical controls.
Knowledge, Skills and Abilities:
- 3+ years of Insurance Operations/Accounting knowledge or IT Support.
- Microsoft SQL Knowledge preferred.
- Working knowledge of insurance applications (Insurtech). Includes Sagitta, BenefitPoint, ImageRight, ConceptOne, SurePath, Microsoft Dynamics CRM, and other business applications.
- Ability to test, review, and analyze data between systems.
- Demonstrated ability to use Microsoft Office.
- Ability to develop and adhere to project timelines and to work under deadlines.
- Must be able to work independently with minimal supervision.
- Effective analytical/problem solving and research skills.
- Able to prioritize and execute tasks in a high-pressure environment.
- Strong organizational skills, excellent communication and people skills.
Why USI?
With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.
Unrivaled Resources and Support
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the USI ONE Advantage®, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE® represents Omni, Network, Enterprise—the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.
Industry-Leading Programs, Rewards, and Recognition
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers employee programs that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.
Deep Community Engagement
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects – to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint – we’re working together as ONE to build a better future.
Committed to a Diverse and Inclusive Workplace
Our award-winning I’m With U diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.
Nationally Recognized as a Top Insurance Employer
- Recognized as one of Insurance Business America’s Top Insurance Employers eight consecutive years (2018-2025).
- Named to Business Insurance’s annual list of the Best Places to Work in Insurance six years in a row (2020-2025).
- Named to Fortune’s Best Workplaces in Financial Services & Insurance list for the last two years (2024-2025).
- Certified as a Great Place To Work two years in a row (2024-2025).
Visit our Awards and Accolades page for a complete list of our latest industry awards and recognitions!
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
Salary Range: $65,000 - $75,000. This is a bonus eligible position with a target incentive of 5%.
See all 31+ Application Support Analyst jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Application Support Analyst roles.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as an Application Support Analyst
Translate your Australian IT credentials clearly
USCIS assesses your three-year Australian bachelor's degree as equivalent to a U.S. four-year degree for E-3 purposes. Document your qualification with official transcripts and a credential evaluation to pre-empt any specialty occupation challenge during the LCA or visa interview.
Target employers with active IT support hiring
Focus on mid-size to enterprise companies running complex internal platforms or SaaS products. These organisations routinely sponsor E-3 visas for Application Support Analysts because the role demands domain-specific knowledge that can't be filled with a generalist hire.
Clarify your degree-to-role alignment upfront
The most common E-3 denial point for support analyst roles is a mismatch between your degree field and the job description. Before applying, confirm the job posting explicitly requires a relevant technical degree, not just a preference.
Ask about LCA filing timing during the offer stage
Your employer must file a Labor Condition Application with the DOL before your consulate appointment. Ask hiring managers or HR whether they've filed LCAs before and who handles it, so you know whether to expect delays at that step.
Use Migrate Mate's E-3 filing service for end-to-end support
Once you have a job offer, Migrate Mate's E-3 filing service handles your LCA submission, visa paperwork, and consulate preparation. This removes the administrative burden from your employer and reduces the risk of procedural errors that delay your start date.
Prepare for nonimmigrant intent questions at the consulate
E-3 is a nonimmigrant visa, so consular officers will probe your ties to Australia. Have concrete answers ready: an Australian address, family connections, or a superannuation account you're actively maintaining. Vague responses on intent are a common interview trip-up.
Application Support Analyst jobs are hiring across the US. Find yours.
Find Application Support Analyst JobsApplication Support Analyst E-3 Visa: Frequently Asked Questions
How do I find Application Support Analyst jobs with E-3 visa sponsorship?
Migrate Mate is the most direct way to search Application Support Analyst roles where employers are open to E-3 sponsorship. Standard job boards don't filter by visa type, so you end up applying to roles where sponsorship isn't on the table. Migrate Mate surfaces positions specifically relevant to Australian professionals on the E-3 visa.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does an Application Support Analyst role qualify as a specialty occupation for the E-3?
Yes, provided the role requires a bachelor's degree in a specific technical field such as computer science, information systems, or software engineering. Roles described as requiring only general IT experience or any bachelor's degree are harder to defend. The job description's degree requirement language is what USCIS and consular officers scrutinise most closely for Application Support roles.
How does the E-3 compare to the H-1B for Application Support Analyst roles?
The E-3 is available only to Australian citizens and has no lottery, no annual cap, and no registration fee. H-1B petitions require entering a random lottery with roughly a 25% selection rate, and you can only start if selected. For an Australian in an Application Support Analyst role, the E-3 is the faster and more predictable path to U.S. employment.
Can I change employers while working in the U.S. on an E-3 as an Application Support Analyst?
Yes, but you need a new E-3 visa or a change of status for each new employer. The E-3 is employer-specific, so your current visa becomes invalid once you leave that role. Your new employer must file a fresh LCA with the DOL, and you'll typically need to attend a new consulate appointment in Australia unless you're changing status inside the U.S.
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