E-3 Visa Technical Support Specialist Jobs
Technical Support Specialist roles qualify for E-3 visa sponsorship when the position requires a bachelor's degree in information technology, computer science, or a related field. The E-3 has no lottery and renews every two years, making it a reliable path for Australian professionals building a long-term support career in the U.S.
See All Technical Support Specialist JobsOverview
Showing 5 of 88+ Technical Support Specialist jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 88+ Technical Support Specialist jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Technical Support Specialist roles.
Get Access To All JobsWHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
The Technical Support Specialist's primary role is to provide desktop, printer, and peripheral assistance and support to UT Southwestern faculty and staff concerning personal computing hardware and software, computer networking, and/or telecommunications. You will ensure the desktop environment complies with UT Southwestern Information Security requirements. This position is primarily within the clinical environment and is customer-facing. The primary hours are 8 am – 5 pm Monday – Friday; however, rotating holiday and inclement weather coverage is required. The candidate must be flexible to work outside of normally assigned shifts as needed. ServiceNow experience desired.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare - no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
Education
- High School Diploma or equivalent
Experience
- 2 years related experience.
- Additional coursework in a related field, such as computer science, management information systems, etc. may be considered on a year-for-year basis in lieu of stated minimum experience.
Licenses and Certifications
- If area of employment requires use of a University-owned vehicle, employee will be required to possess a valid Texas Drivers License, pass a Motor Vehicle Records (MVR) check, and complete drivers training (or van training, if applicable), in accordance with UTS Policy 157, appendix B Upon Hire
Preferred
Education
- Associate's Degree in related field or
- Bachelor's Degree in related field.
JOB DUTIES
- Supports the full end user computing experience to include computer hardware/software, printers, copiers, scanners, audio visual, mobile devices, etc.
- Diagnose and repair routine end user problems to remediation independently or by escalating to senior technical staff or other teams.
- Performs preventative maintenance of end user devices and associated peripherals.
- Lifecycle management of end user devices to include deployment and decommissioning of assets.
- After hours staff will work the Service Desk role as needed.
- Performs other duties as assigned.
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
The Technical Support Specialist's primary role is to provide desktop, printer, and peripheral assistance and support to UT Southwestern faculty and staff concerning personal computing hardware and software, computer networking, and/or telecommunications. You will ensure the desktop environment complies with UT Southwestern Information Security requirements. This position is primarily within the clinical environment and is customer-facing. The primary hours are 8 am – 5 pm Monday – Friday; however, rotating holiday and inclement weather coverage is required. The candidate must be flexible to work outside of normally assigned shifts as needed. ServiceNow experience desired.
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare - no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
Education
- High School Diploma or equivalent
Experience
- 2 years related experience.
- Additional coursework in a related field, such as computer science, management information systems, etc. may be considered on a year-for-year basis in lieu of stated minimum experience.
Licenses and Certifications
- If area of employment requires use of a University-owned vehicle, employee will be required to possess a valid Texas Drivers License, pass a Motor Vehicle Records (MVR) check, and complete drivers training (or van training, if applicable), in accordance with UTS Policy 157, appendix B Upon Hire
Preferred
Education
- Associate's Degree in related field or
- Bachelor's Degree in related field.
JOB DUTIES
- Supports the full end user computing experience to include computer hardware/software, printers, copiers, scanners, audio visual, mobile devices, etc.
- Diagnose and repair routine end user problems to remediation independently or by escalating to senior technical staff or other teams.
- Performs preventative maintenance of end user devices and associated peripherals.
- Lifecycle management of end user devices to include deployment and decommissioning of assets.
- After hours staff will work the Service Desk role as needed.
- Performs other duties as assigned.
SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
See all 88+ Technical Support Specialist jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Technical Support Specialist roles.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Technical Support Specialist
Verify your degree meets specialty occupation
The E-3 requires a bachelor's degree directly related to the role. A general business degree won't support a Technical Support Specialist petition unless the job duties require field-specific technical knowledge. Pull your official transcripts and confirm your major maps to the position description before applying.
Target employers with active LCA filing history
Search the DOL's Foreign Labor Application Gateway for employers who have filed Labor Condition Applications for technical support roles. Prior LCA filings signal a company already understands the E-3 process and won't treat your visa as an obstacle during hiring.
Use Migrate Mate to find roles with E-3 sponsorship
Most job listings don't specify which visa types an employer will support. Migrate Mate filters for Technical Support Specialist roles where employers have demonstrated sponsorship history, so you're not cold-applying to companies that will decline at the offer stage.
Ask about the LCA timeline before accepting
Your employer must file and receive a certified LCA from the DOL before you can attend your consulate appointment. Certification typically takes seven business days. Confirm your employer's HR team knows this step exists and has a point of contact ready to start it.
Document Australian technical certifications for the consular officer
Certifications like CompTIA, ITIL, or Cisco credentials earned in Australia are valid evidence of specialty occupation, but consular officers may not recognize unfamiliar issuers. Bring a one-page summary explaining each certification's scope, the issuing body, and the technical skills it validates.
Streamline your filing with Migrate Mate's E-3 filing service
Once you have an offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork end-to-end. This reduces the risk of errors that trigger USCIS requests for additional evidence or delay your consulate appointment scheduling.
Technical Support Specialist jobs are hiring across the US. Find yours.
Find Technical Support Specialist JobsTechnical Support Specialist E-3 Visa: Frequently Asked Questions
Where can I find Technical Support Specialist jobs that offer E-3 visa sponsorship?
Migrate Mate is built specifically for this search. It surfaces Technical Support Specialist roles where employers have a history of E-3 or equivalent visa sponsorship, so you can filter out postings where sponsorship is unlikely before you invest time applying. Standard job boards don't distinguish between employers willing to file an LCA and those who won't, which makes the search inefficient for Australian professionals on the E-3 path.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a Technical Support Specialist role qualify as a specialty occupation for the E-3?
It depends on how the position is structured. A Technical Support Specialist role qualifies when the employer can demonstrate the job normally requires at least a bachelor's degree in a specific technical field, such as computer science or information systems. Tier-one help desk roles that accept any degree or extensive experience in lieu of a degree are harder to support. Mid-level and senior support roles with defined technical scope and degree requirements in the job description are typically approvable.
How does the E-3 compare to the H-1B for Technical Support Specialist roles?
The E-3 has a 10,500 annual allocation that has never been exhausted, meaning there's no lottery and no cap-based wait. The H-1B is capped at 85,000 annually and oversubscribed by a factor of four to five, so most applicants face random selection. For Australian professionals in technical support, the E-3 is a direct path to a U.S. offer without waiting for lottery results or reapplying across multiple fiscal years.
Can I change employers while on an E-3 as a Technical Support Specialist?
Yes, but you can't transfer the visa the way some other work visas allow. Your new employer must file a fresh LCA with the DOL and you'll need to attend a new consulate appointment to receive a visa stamp in your passport reflecting the new employer. You can start working for the new employer as soon as you have a valid E-3 visa issued for that role, but you can't carry over your existing visa between unrelated employers.
See which Technical Support Specialist employers are hiring and sponsoring visas right now.
Search Technical Support Specialist Jobs