E-3 Visa Servicenow Software Engineer Jobs
ServiceNow Software Engineer roles qualify as E-3 visa specialty occupations, making them straightforward for Australian nationals to pursue with employer sponsorship. The E-3 has no lottery and no annual cap, so you can apply year-round whenever you have a qualifying offer. Your employer files the Labor Condition Application with the DOL before your consulate appointment.
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Get Access To All JobsAre you a hands-on ServiceNow expert who enjoys leading from the front while building scalable solutions across ITSM and ITAM (HAM Pro/SAM Pro)?
Do you thrive in a technical leadership role where you can mentor developers, design enterprise-grade ServiceNow solutions, and drive platform innovation through automation and integrations?
About the Business
LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below.
About the Team
The IT Asset Management (ITAM) and IT Service Management (ITSM) team is responsible for the design, delivery, governance, and continuous improvement of the ServiceNow platform across HAM, SAM, Incident, Major Incident, Problem, Request, Change, DevOps, SPM, and FedRAMP. The team partners closely with ITOM, Architecture, Systems Administration, Security, and other technology teams to deliver scalable, secure, and efficient platform solutions through workflow development, integrations, automation, asset lifecycle management, governance, reporting, and operational process improvement. As the platform continues to mature, the team is evolving from a primarily implementation-focused model to a more strategic, product and engineering led function, progressing through a “crawl, walk, run” maturity journey focused on expanding feature adoption, enhancing integrations and automation, and driving operational efficiency and business value across the enterprise.
About the Role
We are seeking a hands-on ServiceNow Software Engineer Lead to act as the technical lead and working manager for our ServiceNow development team, with a strong focus on ServiceNow IT Service Management (ITSM) and IT Asset Management (ITAM), including Hardware Asset Management (HAM Pro) and Software Asset Management (SAM Pro).
This is a technical leadership role, not a purely managerial or administrative position. The successful candidate will remain hands-on with development while leading and mentoring a small team of ServiceNow Software Engineers, ensuring high-quality engineering and alignment with platform architecture and enterprise standards.
You will be responsible for technical leadership, platform engineering, solution design, and development governance, working closely with Architecture, Product Owners, and cross-functional teams to deliver scalable ServiceNow solutions.
Responsibilities
Technical Leadership & Development Oversight
- Act as the technical lead and primary escalation point for ServiceNow developers.
- Provide hands-on guidance in development, including:
- Business Rules
- Script Includes
- Client Scripts
- Flow Designer
- UI Actions
- Service Portal components
- Scoped Applications
- APIs
- Lead code reviews, enforce development standards, and ensure best practices are followed.
- Mentor and coach developers, supporting their technical growth and capability development.
- Manage technical delivery across sprints, ensuring alignment with priorities and capacity.
ServiceNow Development & Engineering
- Design and develop solutions within ServiceNow across ITAM, ITSM, SPM, FedRAMP, NowAssist/AI.
- Develop scoped and global applications aligned to enterprise standards.
- Lead development of ITAM solutions across HAM Pro and SAM Pro, including lifecycle and compliance workflows.
- Troubleshoot complex platform issues and support high-quality solution delivery.
Architecture Collaboration & Governance
- Work closely with ServiceNow Architecture to design scalable and compliant solutions.
- Contribute to and align with Architecture Decision Records (ADRs).
- Translate architectural designs into actionable development patterns and standards.
- Ensure solutions align with platform roadmap, data models, and governance frameworks.
Technical Ownership
- Provide technical support and leadership for implementations.
- Design and support ITSM and ITAM workflows:
- Asset lifecycle workflows (procure deploy + retire)
- Normalization and reconciliation rules
- Asset-to-CI relationships
- Develop to support compliance, optimization, and governance initiatives.
- Manage and support Threat Modelling and Technical Reviews.
Integration Development
- Design and oversee integrations using REST APIs and IntegrationHub.
- Ensure integrations with discovery tools, endpoint management platforms, procurement systems, and financial systems are scalable and maintainable.
- Provide technical oversight for integration design and troubleshooting.
Platform Quality & Optimization
- Drive adoption of Automated Test Framework (ATF) and automated testing practices.
- Support platform upgrades, patching, and performance tuning.
- Ensure code quality, version control, and deployment governance across environments.
- Maintain technical documentation, standards, and reusable development patterns.
Cross-Functional Collaboration
- Translate business requirements into scalable technical solutions.
- Partner with teams across the organization (ITAM, ITSM, Security, CCoE, Finance, Infrastructure, and Service Operations teams).
- Act as the bridge between Development, Architecture, and Platform Leadership.
Required Qualifications
- Proven experience with the ServiceNow platform, including a strong understanding of its functionalities and best practices.
- Demonstrated hands-on experience in ServiceNow development, such as building, customizing, and deploying solutions.
- Proven experience leading or mentoring ServiceNow developers.
- Demonstrated expertise in:
- JavaScript and Glide API
- Business Rules and Script Includes
- Flow Designer automation
- ServiceNow integrations (REST, IntegrationHub)
- Proven development experience in ITAM and ITSM modules.
- Experience designing and maintaining CMDB data models and reconciliation rules.
- Strong understanding of CSDM.
- Experience building custom applications (scoped/global).
- Experience supporting enterprise-scale ServiceNow environments.
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Application Developer (CAD)
- CIS-ITAM or CIS-SAM certification
- Experience with Discovery and Service Mapping
- Experience leading ServiceNow development teams or technical delivery
- Experience contributing to architecture design and governance frameworks
- Experience delivering ITAM transformations or large-scale platform initiatives
Working for You:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs.
- Life Assurance Policies: Providing financial security for your loved ones.
- Modern Family Benefits: Support for maternity, paternity, and adoption needs.
- Long Service Award: Recognition for your dedication and loyalty.
- Celebratory Allowance/Gifts: Marking special occasions to celebrate with you.
- Flexible Benefits Plan: Offering you wider choice of services and products.
- Employee Assistance Program: Access support for personal and work-related challenges.
- Flexible Working Arrangements: Balance work and personal life effectively.
- Access to Learning and Development Resources: Empowering your professional growth.
U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates.
This job is eligible for an annual incentive bonus.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
Are you a hands-on ServiceNow expert who enjoys leading from the front while building scalable solutions across ITSM and ITAM (HAM Pro/SAM Pro)?
Do you thrive in a technical leadership role where you can mentor developers, design enterprise-grade ServiceNow solutions, and drive platform innovation through automation and integrations?
About the Business
LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below.
About the Team
The IT Asset Management (ITAM) and IT Service Management (ITSM) team is responsible for the design, delivery, governance, and continuous improvement of the ServiceNow platform across HAM, SAM, Incident, Major Incident, Problem, Request, Change, DevOps, SPM, and FedRAMP. The team partners closely with ITOM, Architecture, Systems Administration, Security, and other technology teams to deliver scalable, secure, and efficient platform solutions through workflow development, integrations, automation, asset lifecycle management, governance, reporting, and operational process improvement. As the platform continues to mature, the team is evolving from a primarily implementation-focused model to a more strategic, product and engineering led function, progressing through a “crawl, walk, run” maturity journey focused on expanding feature adoption, enhancing integrations and automation, and driving operational efficiency and business value across the enterprise.
About the Role
We are seeking a hands-on ServiceNow Software Engineer Lead to act as the technical lead and working manager for our ServiceNow development team, with a strong focus on ServiceNow IT Service Management (ITSM) and IT Asset Management (ITAM), including Hardware Asset Management (HAM Pro) and Software Asset Management (SAM Pro).
This is a technical leadership role, not a purely managerial or administrative position. The successful candidate will remain hands-on with development while leading and mentoring a small team of ServiceNow Software Engineers, ensuring high-quality engineering and alignment with platform architecture and enterprise standards.
You will be responsible for technical leadership, platform engineering, solution design, and development governance, working closely with Architecture, Product Owners, and cross-functional teams to deliver scalable ServiceNow solutions.
Responsibilities
Technical Leadership & Development Oversight
- Act as the technical lead and primary escalation point for ServiceNow developers.
- Provide hands-on guidance in development, including:
- Business Rules
- Script Includes
- Client Scripts
- Flow Designer
- UI Actions
- Service Portal components
- Scoped Applications
- APIs
- Lead code reviews, enforce development standards, and ensure best practices are followed.
- Mentor and coach developers, supporting their technical growth and capability development.
- Manage technical delivery across sprints, ensuring alignment with priorities and capacity.
ServiceNow Development & Engineering
- Design and develop solutions within ServiceNow across ITAM, ITSM, SPM, FedRAMP, NowAssist/AI.
- Develop scoped and global applications aligned to enterprise standards.
- Lead development of ITAM solutions across HAM Pro and SAM Pro, including lifecycle and compliance workflows.
- Troubleshoot complex platform issues and support high-quality solution delivery.
Architecture Collaboration & Governance
- Work closely with ServiceNow Architecture to design scalable and compliant solutions.
- Contribute to and align with Architecture Decision Records (ADRs).
- Translate architectural designs into actionable development patterns and standards.
- Ensure solutions align with platform roadmap, data models, and governance frameworks.
Technical Ownership
- Provide technical support and leadership for implementations.
- Design and support ITSM and ITAM workflows:
- Asset lifecycle workflows (procure deploy + retire)
- Normalization and reconciliation rules
- Asset-to-CI relationships
- Develop to support compliance, optimization, and governance initiatives.
- Manage and support Threat Modelling and Technical Reviews.
Integration Development
- Design and oversee integrations using REST APIs and IntegrationHub.
- Ensure integrations with discovery tools, endpoint management platforms, procurement systems, and financial systems are scalable and maintainable.
- Provide technical oversight for integration design and troubleshooting.
Platform Quality & Optimization
- Drive adoption of Automated Test Framework (ATF) and automated testing practices.
- Support platform upgrades, patching, and performance tuning.
- Ensure code quality, version control, and deployment governance across environments.
- Maintain technical documentation, standards, and reusable development patterns.
Cross-Functional Collaboration
- Translate business requirements into scalable technical solutions.
- Partner with teams across the organization (ITAM, ITSM, Security, CCoE, Finance, Infrastructure, and Service Operations teams).
- Act as the bridge between Development, Architecture, and Platform Leadership.
Required Qualifications
- Proven experience with the ServiceNow platform, including a strong understanding of its functionalities and best practices.
- Demonstrated hands-on experience in ServiceNow development, such as building, customizing, and deploying solutions.
- Proven experience leading or mentoring ServiceNow developers.
- Demonstrated expertise in:
- JavaScript and Glide API
- Business Rules and Script Includes
- Flow Designer automation
- ServiceNow integrations (REST, IntegrationHub)
- Proven development experience in ITAM and ITSM modules.
- Experience designing and maintaining CMDB data models and reconciliation rules.
- Strong understanding of CSDM.
- Experience building custom applications (scoped/global).
- Experience supporting enterprise-scale ServiceNow environments.
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Application Developer (CAD)
- CIS-ITAM or CIS-SAM certification
- Experience with Discovery and Service Mapping
- Experience leading ServiceNow development teams or technical delivery
- Experience contributing to architecture design and governance frameworks
- Experience delivering ITAM transformations or large-scale platform initiatives
Working for You:
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs.
- Life Assurance Policies: Providing financial security for your loved ones.
- Modern Family Benefits: Support for maternity, paternity, and adoption needs.
- Long Service Award: Recognition for your dedication and loyalty.
- Celebratory Allowance/Gifts: Marking special occasions to celebrate with you.
- Flexible Benefits Plan: Offering you wider choice of services and products.
- Employee Assistance Program: Access support for personal and work-related challenges.
- Flexible Working Arrangements: Balance work and personal life effectively.
- Access to Learning and Development Resources: Empowering your professional growth.
U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates.
This job is eligible for an annual incentive bonus.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
See all E-3 Visa Servicenow Software Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new E-3 Visa Servicenow Software Engineer Jobs.
Get Access To All JobsTips for Finding E-3 Visa Sponsorship as a Servicenow Software Engineer
Verify your degree field matches the role
Consular officers assess whether your bachelor's degree aligns with the ServiceNow Engineer position, not just software broadly. A degree in computer science, information systems, or software engineering gives you the cleanest match and reduces the chance of a 221(g) administrative hold.
Target employers already filing LCAs
Search the DOL's Foreign Labor Application Gateway for certified LCAs with job titles like 'ServiceNow Developer' or 'ServiceNow Engineer.' Employers who've filed before understand the process and won't balk at your E-3 sponsorship request during negotiations.
Frame sponsorship early in salary conversations
The LCA requires your employer to pay the prevailing wage for your SOC code and work location. Raise the E-3 requirement before an offer is drafted so HR can confirm the posted salary already meets the DOL's prevailing wage threshold without renegotiating later.
Use Migrate Mate's E-3 filing service for your paperwork
Once you have a signed offer, use Migrate Mate's E-3 filing service to handle your LCA and visa paperwork end-to-end. This avoids the coordination delays that happen when employers route everything through a general employment lawyer unfamiliar with E-3 specifics.
Prepare a specialty occupation support letter
Ask your employer to write a detailed job offer letter explaining why the ServiceNow Engineer role requires a bachelor's degree in a specific technical field. Consular officers in Sydney and Melbourne increasingly request this for software roles to satisfy the specialty occupation standard.
Account for the 60-day grace period when switching roles
If a ServiceNow contract ends before you've secured a new employer, USCIS provides a 60-day grace period for E-3 holders. Use that window to pursue a new LCA with a different employer rather than departing and reapplying, which resets your consulate wait time.
E-3 Visa Servicenow Software Engineer: Frequently Asked Questions
How do I find ServiceNow Software Engineer jobs with E-3 visa sponsorship?
Migrate Mate lists U.S. employers actively sponsoring E-3 visas for technology roles, including ServiceNow Software Engineers. Searching there filters out roles where sponsorship isn't available, so you spend time on employers already familiar with the LCA and E-3 consular process rather than educating hiring managers from scratch.
How much does it cost to get an E-3 visa?
Migrate Mate's E-3 filing service covers the entire process for $499, including the Labor Condition Application, visa document preparation, and consulate appointment guidance. Traditional immigration lawyers charge $2,000–$5,000+ for the same work. The E-3 has less paperwork than most work visas, so paying thousands for legal help is usually unnecessary.
Does a ServiceNow Software Engineer role qualify as a specialty occupation for E-3 purposes?
Yes. ServiceNow engineering requires specialized knowledge of the Now Platform, integration architecture, and scripting in languages like JavaScript and Glide, alongside a bachelor's degree in computer science, information systems, or a related technical field. This degree requirement in a specific discipline is what satisfies the E-3 specialty occupation standard at the consulate.
How does the E-3 compare to H-1B for ServiceNow Software Engineers?
The E-3 is available exclusively to Australian nationals and has no lottery, no annual cap, and no random selection process. H-1B visa registrations for software roles face a roughly 25% selection rate under the lottery. With the E-3, you apply year-round at a consulate once your employer certifies the LCA with the DOL, making timelines predictable and entirely within your control.
Can I change ServiceNow employers on an E-3 without leaving the United States?
You can change employers while in the U.S., but you cannot simply transfer an existing E-3 like an H-1B portability situation. Your new employer must file a fresh LCA with the DOL and you'll need either a new visa stamp at a consulate or a change of status filed with USCIS. Most E-3 holders do a quick consulate visit in Australia when switching employers.