Mid Level Education Support Professional Jobs
Mid level education support professional jobs go to professionals ready to own caseloads, coordinate intervention programs, and guide less experienced colleagues with limited day-to-day oversight. Openings run across Education, Healthcare & Medical Services, and Technology & Software, with a mix of on-site, remote, and hybrid settings, and employers like University of Alabama, University of New Mexico, and UF Health hiring at this level now.
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- Act as primary point-of-contact for the Dean and Dean’s Office, including serving as a resource about SOED policies and procedures. Provide excellent customer service for in-person, email, and phone inquiries. Respond to internal and external inquiries and take appropriate action as required, including proactively addressing potential issues and systematic matters. Act proactively in bringing information and potential issues to the attention of the Dean.
- Perform duties associated with providing administrative support and coordinating projects on behalf of the Dean and Dean’s Office, including serving as a point of contact and liaison with SOED faculty, staff and other University offices/departments and constituents.
- Plan and schedule calendar(s) for the Dean’s Office including the Dean’s calendar and School’s conference room calendar, resolve calendaring conflicts, and arrange travel when needed.
- Oversee and carry out duties associated with scheduling, organizing, and operating meetings and events, including arranging for services, overseeing the production and distribution of materials, recording minutes, and administering logistics as needed.
- Compose draft materials for presentations, communications, and other business matters, ensuring fact checking and editing processes occur before review submission.
- Oversee SOED meeting and event operations through scheduling locations and services, managing production and distribution of meeting materials, and recording minutes as needed.
- Serve as the point of contact for general maintenance and other facility concerns within SOED; report any incidents or potential safety problems to appropriate representatives; track completion of required training. Serve as point of contact for room access.
- Facilitate the collection and organization of tenure and promotion files for Rank and Tenure process, maintain lists of faculty expertise and manage personnel files.
- ndependently or in collaboration with relevant University offices, guide SOED in the interpretation and implementation of Human Resources’ and Provost’s Office policies, procedures, and programs.
- Oversee faculty and staff recruitment processes in collaboration with SOED supervisors and campus partners; including but not limited to oversight of job postings, setting up search committees, navigating search logistics, and finalizing candidate communications and documentation.
- Hire, train and supervise staff and student employees as assigned by the Dean. Supervisory responsibilities include hiring processes, setting of expectations, training and professional development, timesheet approval, performance management and evaluations, and disciplinary processes including termination of employment.
- Manage and coordinate office and space requests on behalf of SOED staff and faculty.
- Support SOED faculty and staff with end of employment practices, working in collaboration with Provost Office and Human Resources.
- Process and manage financial transactions on behalf of the Dean and Dean’s Office which includes researching and resolving discrepancies, coordinating office billing, reconciling department credit card payments, and generating budget reports.
- Help plan and manage the annual operating budget in collaboration with the Dean and Financial Affairs. Communicate critical information to the Dean related to finances, providing recommendations when appropriate and support the Dean in approving expenditures.
- Work collaboratively and proactively with the Dean and central University financial offices to coordinate and reconcile SOED finances.
- Work closely with the Dean to manage discretionary and other non-operating funds, resources/uses.
- Provide written justifications as appropriate for all monthly and quarterly budgetary reports associated with the Dean’s office which explain variances on cost-cutting avenues or redistribution of funds as necessary.
- Coordinate the process to approve and reconcile all expenditures for professional development travel (from operating budget) for the faculty and staff.
- Support the development and maintenance of SOED department and program websites, directory information and public facing materials.
- Maintain written procedures to support SOED cross-training and business continuity plans for recurring functions.
- Manage the cyclical academic operations and documentation related to program handbooks, Bulletin updates, course evaluation processes, and administrative support for program review and revisions.
- Gather or record data and create complex reports and spreadsheets on behalf of the Dean and Dean’s Office that may utilize specialized software and systems.
- Actively contribute to the efficiency and impact of the Dean, Dean’s Office, and the SOED.
Please note that the above list of duties is not comprehensive but generally demonstrates the types of matters under this position’s purview and responsibility.
- Required: Bachelor’s degree.
- Required: 3 to 5 years of relevant experience in administrative and/or budgetary management.
- Preferred: Master’s Degree in relevant field.
- Preferred: Experience in Higher Education.
- Or a combination of equivalent education and/or experience.
- None
- Ability to independently and collaboratively review, interpret, and apply policies and processes of an institution.
- Ability to function well in a busy work environment, working independently and as part of a team. Ability to work independently and to effectively receive supervisory input.
- Proven success in following through with and completing projects, including multiple projects being worked on at the same time.
- Strong orientation towards taking initiative and ownership of projects and assignments and being proactive with projects, assignments, quality, professional development, and process improvements.
- Ability to prioritize, multitask, be flexible with changing circumstances, and meet deadlines.
- Ability to self-monitor for quality work product output and continued professional development.
- Excellent organizational skills and attention to detail, accuracy and timeliness.
- Excellent analytical, critical thinking, and problem-solving skills.
- Ability to conduct research and present data in a clear and persuasive manner.
- Excellent verbal and written communication skills.
- Ability to routinely and independently exercise sound judgment in making decisions.
- Ability to maintain confidentiality and effectively handle highly sensitive and confidential information with sound judgment, tact, and discretion.
- Excellent customer service and interpersonal skills and ability to communicate effectively via online platforms and written communication.
- Competence with and commitment to diversity and inclusion; ability to be an effective partner with diverse students, faculty, and staff.
- Ability to establish effective working relationships, professional rapport, and effectively accomplish work within a University setting that includes a wide array of individuals, groups, policies, and processes.
- Effective ability to use and learn computers, technology, software, and applications at level of sophistication required for the duties of the position, including, without limitation, Microsoft Office (Outlook, Word, Excel, and PowerPoint), the internet, and computerized maintenance management systems.
- Frequently: sit, perform desk-based computer tasks; use fine manipulation and grasp; use a telephone; write by hand; sort and file paperwork.
- Occasionally: stand and walk; twist; lift, carry, push, and pull objects that weigh up to 10 pounds.
- Occasionally: ability to attend events and activities on or off campus.
- Frequently: ability to interact and communicate with members of the University and others as necessary.
- Hours of employment: sometimes may require working flexible, irregular, and/or longer hours, including early mornings, evenings, nights, and weekends, when necessitated by projects.
- Work-related stress: sometimes there may be stress from work-related situations such as those involving challenging, important, urgent, time-sensitive, or multiple matters.
- Respect for the University’s mission and Catholic identity: demonstrates commitment to learning, respecting, and contributing to the mission of the University, a Catholic and Congregation of Holy Cross institution. The University’s mission statement states in relevant part: “we pursue teaching and learning, faith and formation, service and leadership in the classroom, residence halls, and the world.” The University’s Statement of Inclusion states in relevant part: “Our belief in the inherent dignity of each person is founded upon the social teaching of the Catholic Church. At the center of that teaching is the fundamental mandate that every person, regardless of race, color, religion, gender, sexual orientation, social or economic class, age, or disability shall be treated with respect and dignity.”
- The full Mission Statement is at: www.up.edu/about/mission.
- The full Statement of Inclusion is at: www.up.edu/disclosures/inclusion.
- Promote culture of safety: demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
- Compliance with laws and policies and procedures: subject to and expected to comply with all applicable University, departmental, and other applicable policies and procedures, including but not limited to, the personnel, business, and/or other policies of the University.
- Compliance with driving-related laws and requirements: when conducting university business while driving, must comply with the Oregon Vehicle Code and University of Portland driving requirements.
- Interpersonal skills: demonstrates the ability to work professionally with all University of Portland community members, external organizations, and any other person or organization employee interacts with in his or her University capacity.
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Top Industries Hiring
- Education63
- Healthcare & Medical Services34
- Technology & Software5
- Consulting & Professional Services4
- Science & Research3
Mid Level Education Support Professional Jobs: Frequently Asked Questions
How do I get a mid level education support professional job?
Position your experience around ownership, not just task completion. Highlight programs you led, student outcomes you measurably improved, and situations where you worked independently or coordinated across teams. Tailor your resume to show depth in a specific area, such as behavioral support, special education coordination, or academic intervention, rather than a broad list of duties.
Which companies hire mid level education support professionals?
Companies hiring mid level education support professionals right now include University of Alabama, University of New Mexico, and UF Health, based on current listings on Migrate Mate as of November 2026. Hiring at this level comes from K-12 school districts, charter networks, community colleges, and education-focused nonprofit organizations that need professionals who can operate independently within established programs.
Are there remote mid level education support professional jobs?
Yes, though most roles in this field involve some in-person component. About 24% of mid level education support professional openings are remote or hybrid as of November 2026, with fully remote positions more common in administrative coordination, curriculum support, and ed-tech roles than in direct student-facing positions.
How do I move up to a mid level education support professional role?
Moving into a mid level role means building depth beyond day-to-day support tasks. Seek out opportunities to own a caseload, lead a small program, or mentor newer staff. Document measurable outcomes, such as improved student attendance or assessment scores. Earning a relevant certification or additional credential in special education, counseling support, or instructional coaching also strengthens your candidacy.
Which industries hire the most mid level education support professionals?
Mid Level education support professional roles concentrate in Education, Healthcare & Medical Services, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring because they serve large student populations that require dedicated support staff with the experience to handle complex cases and coordinate across departments independently.