End User Support Technician Internships
End user support technician internships give university students, recent graduates, and early-career switchers hands-on project experience resolving real hardware and software issues, mentorship from working support technicians, and, at many employers, a path toward a full-time offer. Openings are concentrated across {{top_industries_phrase}}, with Intercontinental Exchange, MACtac, and C Spire among the employers posting roles now.
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Showing 5 of 11+ End User Support Technician Internships
Job Requisition ID: 2559
Posting Start Date: 11/5/26
At Daiichi Sankyo, we are united by a single purpose, to improve lives around the world through innovative medicines. With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders. Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society.
Job Summary
We are currently seeking an IT End User Support Intern from June 2027 – May 2028. This position works for approximately 20 hours per week.
The IT End User Support Intern will assist the End User Support team in providing technical support to employees while gaining hands-on experience in an enterprise IT environment. The intern will work alongside experienced IT professionals to troubleshoot hardware, software, and mobile-device issues across Windows, macOS, and iOS platforms, assist with device deployments, support end users, document solutions, and participate in day-to-day IT support activities.
This internship provides an opportunity to develop practical technical, troubleshooting, customer service, and communication skills while gaining exposure to technologies used to support a modern corporate environment.
Responsibilities
- Assist with troubleshooting and resolving common Windows PC, Mac, iPhone, iPad, hardware, software, and peripheral issues.
- Provide Level 1 technical assistance to end users through walk-up and other support channels.
- Assist End User Support technicians with troubleshooting more complex technical issues.
- Support the setup, configuration, deployment, and troubleshooting of Windows laptops, Macs, iPhones, iPads, and other end-user devices.
- Assist with new-hire hardware and software setup and employee technology onboarding.
- Support Microsoft 365 applications across Windows, macOS, and iOS.
- Assist with device, network connectivity, and general technical issues.
- Gain exposure to Microsoft Azure and Intune as part of device and end-user support activities.
- Assist with onsite IT support for meetings and other business activities.
- Work with local and remote IT support teams to help resolve user issues.
- Provide friendly, professional customer service to employees seeking technical assistance.
- Assist with creating and updating knowledge articles, troubleshooting documentation, and end-user instructions.
- Help maintain accurate information related to IT equipment and support activities.
- Participate in IT projects and other End User Support initiatives as assigned.
- Learn and follow established IT support processes, procedures, and service expectations.
- Currently pursuing an undergraduate or graduate degree at an accredited university.
- Interest in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field.
- Basic understanding of Windows, macOS, and iOS operating systems.
- Familiarity with Windows PCs, Macs, iPhones, and iPads, including basic setup and troubleshooting.
- Familiarity with Microsoft 365 applications.
- Strong interest in learning technical troubleshooting and enterprise IT support.
- Interest in learning enterprise device-management technologies such as Microsoft Intune and Azure.
- Strong customer service and interpersonal skills.
- Good written and verbal communication skills.
- Ability to communicate technical information in a clear, user-friendly manner.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively both independently and as part of a team.
- Willingness to learn new technologies, tools, and support processes.
Salary Range:
USD$17.23 – USD$58.15
Apply now
Job Requisition ID: 2559
Posting Start Date: 11/5/26
At Daiichi Sankyo, we are united by a single purpose, to improve lives around the world through innovative medicines. With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders. Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society.
Job Summary
We are currently seeking an IT End User Support Intern from June 2027 – May 2028. This position works for approximately 20 hours per week.
The IT End User Support Intern will assist the End User Support team in providing technical support to employees while gaining hands-on experience in an enterprise IT environment. The intern will work alongside experienced IT professionals to troubleshoot hardware, software, and mobile-device issues across Windows, macOS, and iOS platforms, assist with device deployments, support end users, document solutions, and participate in day-to-day IT support activities.
This internship provides an opportunity to develop practical technical, troubleshooting, customer service, and communication skills while gaining exposure to technologies used to support a modern corporate environment.
Responsibilities
- Assist with troubleshooting and resolving common Windows PC, Mac, iPhone, iPad, hardware, software, and peripheral issues.
- Provide Level 1 technical assistance to end users through walk-up and other support channels.
- Assist End User Support technicians with troubleshooting more complex technical issues.
- Support the setup, configuration, deployment, and troubleshooting of Windows laptops, Macs, iPhones, iPads, and other end-user devices.
- Assist with new-hire hardware and software setup and employee technology onboarding.
- Support Microsoft 365 applications across Windows, macOS, and iOS.
- Assist with device, network connectivity, and general technical issues.
- Gain exposure to Microsoft Azure and Intune as part of device and end-user support activities.
- Assist with onsite IT support for meetings and other business activities.
- Work with local and remote IT support teams to help resolve user issues.
- Provide friendly, professional customer service to employees seeking technical assistance.
- Assist with creating and updating knowledge articles, troubleshooting documentation, and end-user instructions.
- Help maintain accurate information related to IT equipment and support activities.
- Participate in IT projects and other End User Support initiatives as assigned.
- Learn and follow established IT support processes, procedures, and service expectations.
- Currently pursuing an undergraduate or graduate degree at an accredited university.
- Interest in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field.
- Basic understanding of Windows, macOS, and iOS operating systems.
- Familiarity with Windows PCs, Macs, iPhones, and iPads, including basic setup and troubleshooting.
- Familiarity with Microsoft 365 applications.
- Strong interest in learning technical troubleshooting and enterprise IT support.
- Interest in learning enterprise device-management technologies such as Microsoft Intune and Azure.
- Strong customer service and interpersonal skills.
- Good written and verbal communication skills.
- Ability to communicate technical information in a clear, user-friendly manner.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively both independently and as part of a team.
- Willingness to learn new technologies, tools, and support processes.
Salary Range:
USD$17.23 – USD$58.15
Apply now
End User Support Technician Internship Market
Who's Hiring
Tips for Your End User Support Technician Internship Search
Apply months before the start date
Large employers close their summer end user support technician intern cohorts as early as the preceding fall. Smaller companies and co-op programs post closer to start dates, so roles appear year-round. Start your search well before you need the position and check listings regularly so you catch each wave as it opens.
Build a home-lab portfolio before you apply
Hiring teams for end user support technician interns want evidence, not just a course list. Document a home-lab project, a network you configured, a troubleshooting sequence with screenshots, or a ticketing-system walkthrough. A linked GitHub repository, a short write-up, or a case-study document gives recruiters something concrete to evaluate when your work history is limited.
Work your campus network and apply directly at the same time
Campus career fairs surface structured programs tied to your university, and professors or career center staff often know which employers recruit from your school before roles post publicly. Apply directly to companies running smaller cohorts at the same time, since many end user support technician intern openings at mid-size firms never make it to campus recruiting events.
Practice troubleshooting walkthroughs out loud
End user support technician intern screens often involve a scenario where you diagnose a hardware or software problem step by step. Practice narrating your reasoning as you work through common issues like network connectivity failures, OS boot problems, or account lockouts. Interviewers weigh how you think through the problem as much as whether you reach the right answer.
Target structured IT support intern programs early
Larger employers in technology, healthcare, and financial services run cohort-based IT intern programs designed to train people new to the field. These programs recruit early, fill fast, and offer structured mentorship and rotation across support functions. Identify the ones that match your availability and apply in the first wave rather than waiting for a second posting.
Set your work-type filter before you start
On-site roles are 67% of the end user support technician internships listed here. Decide what you can realistically commit to before you start applying, then filter by location and work type on Migrate Mate so you're only reviewing roles you can actually accept, not sorting through listings after you've already invested time in an application.
End User Support Technician Internships: Frequently Asked Questions
How do I get an end user support technician internship?
Lead with coursework and personal projects rather than work history, since hiring teams expect limited experience at the intern level. Build a portfolio that documents the systems you've configured, tickets you've resolved in lab environments, or home-lab setups you've maintained, giving recruiters something concrete to evaluate. Combine direct applications with campus career fairs, where recruiters often move faster for students they meet in person.
Can an end user support technician internship turn into a full-time job?
Many employers extend return offers to strong interns, but conversion is never guaranteed. For end user support technician interns, what actually drives it is consistent performance on real support tasks, positive relationships with the team, and available headcount when the offer window opens. Position yourself by treating every ticket and project as a demonstration of reliability, while keeping other opportunities open in parallel.
When should I apply for end user support technician internships?
Earlier than most candidates expect. Large employers recruit summer end user support technician interns the preceding fall, often closing cohorts before spring semester begins. Smaller companies and co-op programs post closer to their actual start dates, so openings appear year-round. Checking listings regularly rather than waiting for a single season gives you the widest window to apply.
Are end user support technician internships paid?
Most professional end user support technician internships in the United States are paid. Compensation varies by company size, industry, and location, and listings display it where the employer chooses to disclose it. Nonprofit and some government placements may be unpaid or stipend-based, so read each listing carefully before applying.
What should an end user support technician internship resume include?
Lead with projects, not work history. Document two or three complete projects that show the tools you used and what you built or fixed, such as a home-lab network configuration, a ticketing-system simulation, or a troubleshooting case study with documented steps and outcomes. Add relevant coursework in networking, operating systems, or hardware, and keep the whole document to one page.
Are there remote end user support technician internships?
Yes. Remote and hybrid roles make up 33% of the end user support technician internship listings here, with the rest on-site. Remote cohorts fill quickly, so apply early once you decide you're open to them, and use the work-type filter to surface those listings without sorting through roles that require a daily commute.
Can international students get end user support technician internships?
Yes. F-1 students can intern through CPT while enrolled or through OPT work authorization after finishing a degree, and the employer does not have to file anything for either, so many companies are open to international interns. Confirm your eligibility and timing with your university's international student office before accepting an offer.
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