Mid Level Event Officer Jobs
Mid level event officer jobs go to professionals ready to own event programs end to end, coordinate across vendors and stakeholders, and deliver results with minimal oversight. Openings are concentrated across Technology & Software, Insurance, and Investment & Asset Management, with a mix of on-site, hybrid, and remote positions, and employers like Aon, ICF, and ASML hiring at this level now.
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Position Overview
The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Operations Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager.
Key Job Responsibilities
Operations Management
- Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.
- Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce.
- Ensures flowsheets are updated and properly completed.
- Works with team to establish coordinated communications for the management of events.
- Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences).
Customer Service
- Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following and upholding Encore’s Service Standards and Operational Excellence through the modeling of proper behavior and adherence to Encore procedures.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
Training/Staff Development
- Assists in training technicians on all floor activities.
- Assists in training technicians on the venue’s operational standards and Encore’s service and operational standards.
- Serves as a mentor for new hires by providing guidance and understanding of the technician career journey.
- Models and reinforces a positive working environment centered around company values.
Event Technology
- Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
- Troubleshoot technical issues and resolve problems quickly as they arise.
- Complies with all Company security and safety measures.
- Ensures equipment is secure from theft and/or damage when in use.
- Performs preventative maintenance on equipment to keep it presentable and in good working condition.
- Leads the team in proper security, storage, transportation, and maintenance of equipment.
- Participates in physical inventory count processes as requested.
Job Qualifications
- Bachelor’s degree is preferred.
- 3-5 years of customer service or hospitality experience is preferred.
- 3-5 years of audio-visual experience is required.
- External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path at jobs.encoreglobal.com and "career path" or the direct link below https://jobs.encoreglobal.com/en/career-paths
- Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to. Navigate to Connect, HR, Recruiting and Internal Employee Resources to review technical requirements.
- Knowledge of technical theory.
- Advanced problem-solving skills.
- Experience leading workflow and team members.
- A valid driver’s license is required for team members in positions that may operate Company vehicles.
- Additional DOT requirement may need to be met if applicable.
- Must be able to lift 50 lbs.
Competencies
Deliver World Class Service
- Hospitality
- Ownership
Do The Right Thing
- Manages Ambiguity
Drive Results
- Directs Work
- Achieves Goals
See The Big Picture
- Financial Acumen
Value People
- Builds Effective Teams
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Physical Requirements
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are: Continuously, Frequently, Occasionally, and Never.
Physical Activities
- Sitting: 2-3 Hours
- Standing: 4-5 Hours
- Walking: 4-5 Hours
- Stooping: 2-3 Hours
- Crawling: 2-3 Hours
- Kneeling: 2-3 Hours
- Bending: 2-3 Hours
- Reaching (above your head): 2-3 Hours
- Climbing: 0-1 Hours
- Grasping: 4-5 Hours
Lifting Requirements
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Occasionally
Carrying Requirements
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs: Occasionally
- Over 100 lbs: Never
Auditory/Visual Requirements
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Frequently
- Peripheral Vision: Occasionally
- Depth Perception: Frequently
- Hearing: Continuously
Pushing/Pulling Requirements
- 0 - 15 lbs*: Continuously
- 16 - 50 lbs*: Frequently
- 51 - 100 lbs*: Frequently
- Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk (*) indicate activities performed without assistance.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Hourly Pay Range: $18.93 - $24.60
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences.
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Top Industries Hiring
- Technology & Software
- Insurance
- Investment & Asset Management
- Fintech
- Education
Mid Level Event Officer Jobs: Frequently Asked Questions
How do I get a mid level event officer job?
Position yourself around ownership, not just participation. Highlight events you planned and executed independently, decisions you made without supervisor sign-off, and measurable outcomes like attendance numbers or budget efficiency. Applications that show you managed vendor relationships, coordinated logistics across multiple teams, and adapted when plans changed stand out at this level. A portfolio of past events strengthens your case considerably.
Which companies hire mid level event officers?
Companies hiring mid level event officers right now include Aon, ICF, and ASML, based on current listings on Migrate Mate as of November 2026. At this level, hiring comes from a broad mix of corporate organizations, nonprofits, and hospitality groups that need experienced professionals who can run events with limited hand-holding.
Are there remote mid level event officer jobs?
Yes, though many event officer roles require some on-site presence for event execution. About 40% of mid level event officer openings are remote or hybrid as of November 2026, typically covering pre-event planning, vendor coordination, and post-event reporting. Fully remote roles tend to focus on virtual or digital event formats rather than in-person productions.
How do I move up to a mid level event officer role?
Moving from entry level into a mid level event officer role takes deliberate skill-building over time. Focus on taking ownership of increasingly complex projects, not just supporting them. Develop vendor negotiation skills, build fluency with event management software, and document measurable outcomes from every event you touch. Employers look for candidates who have led at least several events independently and can demonstrate the kind of judgment that reduces the need for oversight.
Which industries hire the most mid level event officers?
Mid Level event officer roles concentrate in Technology & Software, Insurance, and Investment & Asset Management, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at the mid level because their event programs are ongoing and complex enough to require professionals who can manage projects independently rather than just assist senior staff.