Family Case Manager Jobs
Family Case Manager jobs are open across child welfare, healthcare, nonprofit social services, and government agencies, at every level from entry-level case aide to senior and supervisory roles, with specializations in foster care, housing stability, and behavioral health. See the openings below and apply to the ones that match your experience.
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Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Department of Child Services:
Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions!
The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation:
Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination.
Vision: Every child in Indiana thrives in a safe, loving, forever home.
Purpose: Ignite hope. Cultivate joy.
Role Overview:
The Family Case Manager represents DCS and supports families in a local or central DCS office. You will protect families and children from abuse and neglect, maintain or reunify families whenever possible, and, when in the best interest of the child, achieve a permanent home or independent living for children unable to be reunited with their families.
Please click this link for a realistic job preview video.
This position is in Albion, Indiana, and will serve Noble County, and surrounding counties as needed.
Salary:
The salary for this position traditionally starts at $47,320.00 but may be commensurate with education or work experience. Use our Compensation Calculator to view the total compensation package.
A Day in the Life:
Responsibilities include:
- Investigate reported incidents of child abuse, neglect, or dependency, determine whether the incident is substantiated, and develop recommendations to a Juvenile Court or County Director for disposition.
- Assess the level of risk to the child for additional injury or harm, including whether the child is in imminent danger, and may remove the child from the family as the situation warrants, placing a child in a protected environment.
- Perform needs assessments to determine treatment options for families and children reported to be abused/neglected.
- Testify and prepare pre-dispositional and progress reports, maintain case files, and develop briefing reports for the community child protection team. Develops “informal adjustment” plans with families and children to divert children from the juvenile justice system.
- Develop case plans to assist families and children to become more self-sufficient in a safe and nurturing environment and to ensure a permanent home for the child.
- Develop discharge/transition programming to assist families and children to attain and maintain self-sufficiency in a safe environment.
- Monitor and assess the service capability of treatment programs and providers to ensure consistency with the case plan.
- Accept on-call responsibility as needed to receive and investigate allegations of child abuse/neglect.
- Conduct home studies and family histories and recommend placement for adoption to an adoption team.
- Visit children in out-of-home placements to coordinate family reunification, adoption, or independent living efforts.
- Maintain data to help management evaluate trends in family and child needs.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.
What You'll Need for Success:
Credentials:
- Bachelor’s degree, or
- Associate degree with a minimum of two (2) years of human services job experience, or
- Completion of thirty (30) college credit hours from an accredited institution with a minimum of four (4) years of human services job experience, or
- A minimum of at least five (5) years of human services job experience.
Additional qualifications:
- Advanced knowledge of principles and practices of social work, casework, sociology and group and individual counseling including new methods and theories of treatment.
- Thorough knowledge of state and/or federal laws, regulations, guidelines, and standards affecting child protection services, foster care, family preservation and adoption.
- Thorough knowledge of related social services programs and ability to coordinate work among programs.
- Specialized knowledge of the interrelationships of the various behavioral sciences as they affect care and treatment of patients/clients and/or objectives of social work projects.
- Ability to investigate and interview alleged victims and perpetrators of child abuse or neglect in an appropriate and effective manner.
- Ability to formulate and monitor project guidelines or treatment plans.
- Ability to prepare clear, accurate reports.
- Ability to work with families of diverse cultural/ethnic backgrounds with sensitivity to differences in child rearing practices, relationships and need.
- Ability to work with children with special needs such as mental or emotional conditions, the foster families, or the home willing to accept those children and the professionals who can appropriately provide services to them.
- Ability to exercise sound judgment while managing crises situations including those involving confrontational, aggressive adults being investigated for child abuse or neglect.
- Able to perform essential functions with or without reasonable accommodation.
- Must maintain a valid driver's license.
A degree is not required. However, at least 5+ years of human services experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.
Supervisory Responsibilities/Direct Reports:
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefits package for full-time employees that includes:
- Three (3) medical plan options (including RX coverage) as well as vision and dental plans
- Wellness Rewards Program: Complete wellness activities to earn gift card rewards
- Health savings account, which includes bi-weekly state contribution
- Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
- Two (2) fully-funded pension plan options
- A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
- 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
- Up to 15 hours of paid community service leave
- Combined 180 hours of paid vacation, personal, and sick leave time off
- 12 paid holidays, 14 in election years
- Education Reimbursement Program
- Group life insurance
- Referral Bonus program
- Employee assistance program that allows for covered behavioral health visits
- Qualified employer for the Public Service Loan Forgiveness Program
- Free Parking for most positions Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Nearest Major Market: Fort Wayne
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Who's Hiring
- Lutheran Social Services of Illinois11

- State of Indiana9

- JusticeWorks YouthCare8

- Boys Town7

- Creed Medical6C
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in family case manager jobs.
- Bachelor's degree in social work, psychology, or a related human services field
- Knowledge of community resources, referral networks, and social service systems
- Experience with case documentation and case management software platforms
- Active social work licensure or eligibility for licensure within a state-specified timeframe
- Ability to conduct home visits and manage an active caseload independently
- Proficiency in crisis intervention and safety assessment protocols
Tips for Your Family Case Manager Job Search
Tailor your resume to case types
Hiring managers scan for the specific populations you've served. Rewrite your resume summary and bullet points to match the case type in each posting, whether that's foster care, Medicaid eligibility, refugee resettlement, or housing instability.
List your licensure status precisely
Many postings distinguish between LSW, LCSW, and LMSW, and some require licensure within a set timeframe of hire. State your current license, your state of licensure, and your expiration date so screeners don't disqualify you on a technicality.
Apply early to roles that fit
Migrate Mate lists family case manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Highlight your documentation systems experience
Employers almost always ask about case management software in interviews. Name the systems you've used, such as DCFS databases, HMIS, or electronic health record platforms, in your resume skills section and again in your cover letter.
Prepare competency stories for panel interviews
County and state agency panels often use structured behavioral questions scored against competencies like safety assessment, cultural responsiveness, and mandatory reporting. Write out two or three STAR-format answers for each competency before you apply.
Negotiate caseload and supervision terms
Caseload size and clinical supervision hours directly affect your workload and licensure hours. Ask about both during the offer stage, before you accept, so you're not surprised by numbers that undercut your career goals.
Family Case Manager Jobs: Frequently Asked Questions
Which companies are hiring the most family case managers?
The companies hiring the most family case managers right now include Lutheran Social Services of Illinois, State of Indiana, and JusticeWorks YouthCare, with the largest share of openings in New York, Illinois, and Pennsylvania, based on current listings on Migrate Mate as of November 2026. County and state child welfare agencies consistently account for a significant portion of total openings nationwide.
How many family case manager jobs are remote?
About 36% of family case manager openings are fully remote or hybrid as of November 2026, though the role is predominantly field-based. Sub-areas most likely to offer remote or hybrid arrangements include benefits eligibility review, care coordination for managed care organizations, and telehealth-based case management for behavioral health programs.
How do you become a family case manager?
Start by earning a bachelor's degree in social work or a closely related field such as psychology or human services. Complete a supervised field practicum during your program, since hands-on experience is a standard hiring requirement. After graduation, apply for state social work licensure if your target employers require it. Entry-level positions at nonprofits or county agencies are the most common first step into the role.
Can you get hired as a family case manager with little experience?
Yes, many employers hire candidates with limited paid experience if your field practicum, internship, or volunteer work involved direct client contact with families, children, or vulnerable populations. Highlight specific tasks like intake assessments, safety planning, or resource referrals rather than describing duties in general terms. Some county agencies also offer trainee classifications designed for new graduates.
What does the family case manager interview process look like?
Most employers run a phone screen followed by one or two in-person or video rounds. Government and county positions often use structured panel interviews with scored competency questions covering topics like mandatory reporting, cultural humility, and de-escalation. Some employers add a written scenario exercise where you assess a case vignette and explain your recommended steps. Reference checks are standard before an offer is extended.
Where can I find and apply to family case manager jobs?
You can find and apply to family case manager jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that fit your experience, licensure level, and preferred case population, then apply directly to each listing from the page.
See All 190+ Family Case Manager Jobs
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