Field Operations Supervisor Jobs in Illinois

Requisition ID: 109994

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, X and Instagram.

Primary Role

American Water is currently seeking a Superintendent, Field Operations to work out of our Woodridge, IL office location. Supervises the day-to-day plant maintenance and control room operations in accordance with Company policies and procedures and all applicable governmental laws and regulations.

Key Accountabilities

• Supervise and coordinate plant maintenance and control room work groups
• Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability
• Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained
• Review control logic strategies and implement programming to optimize control strategies for treatment and pumping processes and automate where appropriate. Perform quality assurance checks of automation and process control systems
• May be involved in customer service-related issues
• Implement and foster the coaching and development of employees, including idea generation, within respective functional areas
• Develop and maintain relationship with Process Control vendors. Supports managers to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately. Continue to reinforce the importance of developing a diverse workforce
• Work collaboratively with other functions leads to mitigate business risks. Implement effective communications at all levels of our operations. Provide effective leadership that will enhance our abilities to be flexible to changing business environments. Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business
• May assist with water operations as needed

Knowledge/Skills

• Knowledge of the regulated water business and the regulations impacting the business
• Knowledge of process and operational areas

Experience/Education

• Bachelor's or equivalent experience
• Minimum 2-5 years' experience in operations
• State license preferred. Must possess valid drivers license

Travel Requirements

• Local and occasional regional travel

Work Environment

• Indoor and outdoor environment
• 24/7 operations

Join American Water... We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.