Field Service Manager Jobs in Milwaukee, WI
Field Service Manager jobs in Milwaukee are concentrated in the Menomonee Valley, Walker's Point, and the near-north industrial corridor, driven by strong demand in manufacturing, utilities, and commercial equipment services. Employers hiring right now include Trane Technologies, AGFA, and Ricoh. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 96+ Field Service Manager jobs
Requisition ID: 952415
Position:Full-Time
Total Rewards: Benefits/Incentive Information
Essilor Instruments provides seamless access to state-of-the-art products, with a focus on customer satisfaction by setting new standards of excellence in the industry. Our solutions highlight eye care professionals' expertise and meet their business needs, by providing innovative solutions and technologies, ensuring patients' quality care. Through this continuous innovation, we own a leading position in major categories such as finishing equipment, eye health assessment, eye refraction and fitting measurements.
Essilor Instruments is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
JOB DESCRIPTION
GENERAL FUNCTION
The Service Technician – Optical Instruments will be an expert in this field. Their primary objective is to provide technical support to customers through direct service. This role will support customers in all the steps of using the purchased solutions and are responsible for ensuring their satisfaction in this assistance regarding one or two categories of equipment (Finishing, Optometry-Classical, Optometry-Technology, Measuring, Networking). The Service Technician will assist during installation, usage and for maintenance, updating, troubleshooting and repair.
MAJOR DUTIES AND RESPONSIBILITIES
- Repair, calibrate and install equipment at the client’s business site (occasionally from the office)
- Provide telephone technical support to clients, technicians and sales representatives in order to identify problems and provide adequate solutions
- Train clients on how to use the equipment
- Rebuild used equipment for resale
- Identify and manage the level of spare parts required to repair the equipment
- Verify and label standard exchange spare parts to be returned to the head office
- Manage and plan workshop and field service calls according to priorities with the cooperation of the sales representative
- Register all cases as work order cases and report travel schedule
- Update the database after each service call and produce a weekly report of repairs and trips made
- Prepare equipment for demonstrations at clients’ business sites and optical shows
- Visit existing clients for periodic follow-ups
- Participate to optical trade shows occasionally
BASIC QUALIFICATIONS
- College degree in electromechanical or electronics (optical knowledge is an asset)
- Minimum of 2 years of experience in technical services
- Network and IT knowledge
- Good communication skills, both oral and written
- Valid driving license in the province of employment/location
- Able to lift up to 35 kg (75 pounds)
- Flexibility for working hours on the road
- Frequent travelling required with some overnight stays
PREFERRED QUALIFICATIONS
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Requisition ID: 952415
Position:Full-Time
Total Rewards: Benefits/Incentive Information
Essilor Instruments provides seamless access to state-of-the-art products, with a focus on customer satisfaction by setting new standards of excellence in the industry. Our solutions highlight eye care professionals' expertise and meet their business needs, by providing innovative solutions and technologies, ensuring patients' quality care. Through this continuous innovation, we own a leading position in major categories such as finishing equipment, eye health assessment, eye refraction and fitting measurements.
Essilor Instruments is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
JOB DESCRIPTION
GENERAL FUNCTION
The Service Technician – Optical Instruments will be an expert in this field. Their primary objective is to provide technical support to customers through direct service. This role will support customers in all the steps of using the purchased solutions and are responsible for ensuring their satisfaction in this assistance regarding one or two categories of equipment (Finishing, Optometry-Classical, Optometry-Technology, Measuring, Networking). The Service Technician will assist during installation, usage and for maintenance, updating, troubleshooting and repair.
MAJOR DUTIES AND RESPONSIBILITIES
- Repair, calibrate and install equipment at the client’s business site (occasionally from the office)
- Provide telephone technical support to clients, technicians and sales representatives in order to identify problems and provide adequate solutions
- Train clients on how to use the equipment
- Rebuild used equipment for resale
- Identify and manage the level of spare parts required to repair the equipment
- Verify and label standard exchange spare parts to be returned to the head office
- Manage and plan workshop and field service calls according to priorities with the cooperation of the sales representative
- Register all cases as work order cases and report travel schedule
- Update the database after each service call and produce a weekly report of repairs and trips made
- Prepare equipment for demonstrations at clients’ business sites and optical shows
- Visit existing clients for periodic follow-ups
- Participate to optical trade shows occasionally
BASIC QUALIFICATIONS
- College degree in electromechanical or electronics (optical knowledge is an asset)
- Minimum of 2 years of experience in technical services
- Network and IT knowledge
- Good communication skills, both oral and written
- Valid driving license in the province of employment/location
- Able to lift up to 35 kg (75 pounds)
- Flexibility for working hours on the road
- Frequent travelling required with some overnight stays
PREFERRED QUALIFICATIONS
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
See All 96 Field Service Manager Jobs in Milwaukee
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Find Field Service Manager JobsField Service Manager Job Market in Milwaukee
Who's Hiring
Field Service Manager Jobs in Milwaukee: Frequently Asked Questions
How do I get a field service manager job in Milwaukee?
Focus your search on Milwaukee's manufacturing belt along the Menomonee Valley and the industrial parks near Oak Creek and Menomonee Falls, where demand for field service managers is highest. Employers in industrial automation, HVAC, medical devices, and utilities hire most actively here. Candidates with hands-on technician backgrounds who have moved into team leadership stand out, as do those familiar with the region's heavy industrial and energy client base.
Which companies hire field service managers in Milwaukee?
Milwaukee field service manager roles are posted by Trane Technologies, AGFA, and Ricoh and others right now, based on current listings on Migrate Mate as of November 2026. Milwaukee's employer mix skews toward manufacturers, industrial equipment companies, and utilities, many of which operate large regional service networks requiring on-the-ground field management.
Are there remote field service manager jobs in Milwaukee?
Yes, though remote work is limited for this role since it typically requires direct oversight of technicians and on-site client visits. About 16% of field service manager openings tied to Milwaukee are remote or hybrid as of November 2026, mostly covering scheduling, reporting, and vendor coordination work. Roles with heavier administrative or dispatch responsibilities tend to offer the most flexibility in Milwaukee.
How can I get a field service manager job in Milwaukee with little or no experience?
The most realistic path in Milwaukee is moving up from a senior field technician or service coordinator role, particularly within the city's industrial equipment and building systems sectors. Employers like regional HVAC contractors, automation integrators, and facilities management firms around the Menomonee Valley frequently promote from within. Earning a relevant certification, such as a CompTIA, OSHA 30, or manufacturer credential, and showing experience managing a small crew or territory makes a strong case for the step up.
See All 96 Field Service Manager Jobs in Milwaukee
Find roles in Milwaukee that match your experience and apply in just a few clicks.
Find Field Service Manager Jobs