Entry Level Field Service Technician Jobs

INTRODUCTION

Great people make Schneider Electric a great company. Schneider’s Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?

This field service representative position will be within our U.S. Services business, specifically our Secure Power team. Our Secure Power team focuses on servicing critical data center equipment. We are the OEM (Original Equipment Manufacturer) service provider for APC (American Power Conversion)/Schneider Electric equipment.

ROLE AND RESPONSIBILITIES

As a Field Service Representative, a typical day for you might include:
- Pre-site, startup, repair, preventive maintenance, and field modification of equipment
- Problem solving with customers, electricians, sales partners, technical support, District Service
- Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
- Manager and/or Regional Service Director to resolve complex escalated issues
- Continuous learning and training on various products both in the field and in the classroom

On some days, you may even:
- Travel throughout the region for local customer support or even countrywide travel
- Assist the Field Project Manager on larger system startups
- Act on behalf of the District Service Manager to resolve operational issues as required

BASIC QUALIFICATIONS

This may be the next step in your career journey if you have:
- An Associate degree, vocational education, or similar experience in HVAC/R, electronic or electrical discipline or military training equivalence
- 2+ years of field service repair and customer service with UPS, electrical, electro-mechanical or electronics related equipment
- 2+ years in Field Services or equivalent industry experience
- EPA Universal Certification
- Safe driving and vehicle operations skills
- Skilled at utilizing test and diagnostic equipment
- Experience reading and interpreting schematics, drawings, and theory of operation manuals
- Ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions
- Movement of service equipment weighing up to 50 pounds

PREFERRED QUALIFICATIONS

What we have for you:

Within your first 90 days, you’ll experience a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return from your on-site visit, you’ll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more.

COMPENSATION

For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

BENEFITS

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

APPLICATION PROCESS

You must submit an online application to be considered for any position with us. This position will be posted until filled.

EEO STATEMENT

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.