Field Services Engineer Jobs in North Carolina
Field Services Engineer jobs in North Carolina are consistently active, with strong demand concentrated in advanced manufacturing, telecommunications infrastructure, industrial automation, and defense technology sectors at every level from entry-level technicians to senior field engineers. Charlotte, Raleigh, and the Research Triangle area generate the largest share of openings, where employers like Siemens, Honeywell, and ABB maintain significant operations and service footprints across the state. The most sought-after specializations include industrial controls and PLC systems, network and telecom infrastructure, and HVAC and building automation systems. Find a role that fits below and apply directly.
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Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
We are seeking a Field Services engineer with 4-7 years of onsite desktop support experience across office and factory environments. The role covers break/fix and deployment support for laptops/desktops, rugged factory laptops, printers, handheld scanners, and conference room A/V devices. The technician will execute incidents/requests via ITSM processes, leverage tools like IT Shop, SCCM, Nexthink for endpoint visibility, and apply strong Windows plus basic networking troubleshooting to restore services quickly
In this role, you will:
Provide hands-on onsite support (break/fix, deployments, escalations) for laptops/desktops, rugged factory devices, printers (HP/Lexmark), handheld scanners, and conference room A/V systems.
Monitor ticket queues and assign tickets through ITSM tools;
Perform incident management, RCA for major incidents , and drive issue prevention.
Create and maintain SOPs, runbooks, and knowledge articles .
Utilize tools such as SCCM, IT Shop, and Nexthink for endpoint visibility and support efficiency.
Apply strong Windows troubleshooting skills and basic network diagnostics to restore services quickly.
What you will need to succeed:
Desktop Support - Field services
Audio visual devices
Networking / WIFI
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
Applicants must be authorized to work in the US without sponsorship. Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
We are seeking a Field Services engineer with 4-7 years of onsite desktop support experience across office and factory environments. The role covers break/fix and deployment support for laptops/desktops, rugged factory laptops, printers, handheld scanners, and conference room A/V devices. The technician will execute incidents/requests via ITSM processes, leverage tools like IT Shop, SCCM, Nexthink for endpoint visibility, and apply strong Windows plus basic networking troubleshooting to restore services quickly
In this role, you will:
Provide hands-on onsite support (break/fix, deployments, escalations) for laptops/desktops, rugged factory devices, printers (HP/Lexmark), handheld scanners, and conference room A/V systems.
Monitor ticket queues and assign tickets through ITSM tools;
Perform incident management, RCA for major incidents , and drive issue prevention.
Create and maintain SOPs, runbooks, and knowledge articles .
Utilize tools such as SCCM, IT Shop, and Nexthink for endpoint visibility and support efficiency.
Apply strong Windows troubleshooting skills and basic network diagnostics to restore services quickly.
What you will need to succeed:
Desktop Support - Field services
Audio visual devices
Networking / WIFI
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
See All 6 Field Services Engineer Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Field Services Engineer JobsField Services Engineer Jobs by City in North Carolina
Where North Carolina roles are concentrated, by current openings.
Field Services Engineer Job Market in North Carolina
A snapshot from current North Carolina openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Energy
- Medical Devices
- Consulting & Professional Services
What North Carolina Employers Look For
The qualifications that appear most often in field services engineer jobs across North Carolina.
- Bachelor's degree in electrical engineering, mechanical engineering, or a closely related technical field
- Hands-on experience installing, maintaining, and troubleshooting industrial or commercial equipment
- Valid driver's license and ability to travel throughout North Carolina customer sites
- Proficiency with diagnostic tools, schematics, and equipment-specific software platforms
- Strong written and verbal communication skills for customer-facing field interactions
- Ability to work independently in the field with minimal supervision on complex service calls
Field Services Engineer Jobs in North Carolina: Frequently Asked Questions
How do you become a field services engineer in North Carolina?
Most employers in North Carolina require a bachelor's degree in electrical, mechanical, or systems engineering, though associate degree holders with strong hands-on experience are regularly hired into junior field roles. North Carolina does not mandate a general state license for field services engineers, but roles involving refrigerants require EPA Section 608 certification, and work on electrical systems in some contexts falls under North Carolina electrical contractor licensing overseen by the North Carolina State Board of Examiners of Electrical Contractors. Entry typically begins with manufacturer or employer training programs tied to the specific equipment you will service.
Which companies hire field services engineers in North Carolina?
Employers hiring field services engineers in North Carolina right now include Cognizant and Shermco Industries, based on current listings on Migrate Mate as of August 2026. North Carolina's mix of advanced manufacturing corridors in the Piedmont, defense contractors near Fayetteville and the Research Triangle, and a large commercial real estate market in Charlotte creates consistent demand from both industrial and facilities-focused employers.
Which North Carolina cities have the most field services engineer jobs?
Charlotte, Cleveland, and Mount Holly account for the most field services engineer openings in North Carolina. Charlotte leads as the state's largest metro with a dense concentration of manufacturing facilities, data centers, and commercial real estate that requires ongoing field support, while Raleigh and Durham draw heavy demand from the Research Triangle's technology and life sciences companies, and Greensboro and Winston-Salem contribute steadily through their established industrial and logistics base.
Are there remote field services engineer jobs in North Carolina?
Yes, but they're rare. Field services engineering is inherently hands-on work requiring on-site visits to diagnose hardware, install systems, and support customers in person, which limits fully remote arrangements. About 33% of field services engineer openings tied to North Carolina are remote or hybrid as of August 2026, and those tend to involve roles where a portion of work such as documentation, remote diagnostics, or customer support calls can be handled off-site between travel assignments.
How can I get hired as a field services engineer in North Carolina with little or no experience?
The most realistic entry path is a field technician or field service technician role, which large North Carolina employers in industrial automation and HVAC such as Siemens Building Technologies, Johnson Controls, and Carrier routinely hire into without requiring prior field experience. Associate degree programs in electronics or mechatronics at institutions like Central Piedmont Community College or Wake Technical Community College position candidates well for these openings. Earning an EPA Section 608 certification before applying gives candidates a concrete credential that speeds up onboarding and demonstrates practical readiness for equipment-based work.
Where can I find and apply to field services engineer jobs in North Carolina?
You can find and apply to field services engineer jobs in North Carolina on Migrate Mate, which lists current openings tied to employers actively hiring across the state. Find roles that fit your experience and location, then apply directly to the ones that match.
See All 6 Field Services Engineer Jobs in North Carolina
Find roles in North Carolina that match your experience and apply in just a few clicks.
Find Field Services Engineer Jobs