Field Support Specialist Jobs in Omaha, NE
Field Support Specialist jobs in Omaha are in active demand, concentrated in Midtown, the Aksarben Village corridor, and the western suburbs of Elkhorn and Papillion, across logistics, healthcare, telecommunications, and financial services. Employers hiring right now include Creighton University, Orion Advisor Technology, and Coach. Find a role that fits below and apply directly.
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Showing 5 of 47+ Field Support Specialist jobs
IT Support Technician 4 – Full Time
SUMMARY DESCRIPTION
ESSENTIAL JOB FUNCTIONS/DUTIES
- Practice, support, and uphold the Mission, Vision, and Values of WarHorse Gaming Omaha, LLC.
- Assist in developing and maintaining business continuity and disaster recovery plans and respond to technology-related incidents as needed.
- Install, configure, maintain, monitor, and troubleshoot desktop computers, laptops, printers, scanners, peripheral devices, presentation equipment, networking equipment, and associated software.
- Provide technical support and training to team members regarding hardware, software, and equipment operation.
- Diagnose and resolve complex hardware and software issues for end users while implementing effective corrective solutions.
- Respond promptly to IT support requests received by phone, email, or other communication methods.
- Coordinate with third-party Audio/Visual vendors and provide AV support for business operations and events.
- Install, maintain, and support Windows operating systems, Microsoft applications, and related technologies.
- Assist with server deployments, network equipment maintenance, and data center operations.
- Maintain accurate inventories of computer hardware, networking equipment, and peripheral devices.
- Document hardware installations, repairs, upgrades, failures, and equipment removals.
- Monitor hardware warranties, maintenance agreements, and vendor contracts.
- Support Active Directory administration and troubleshooting.
- Assist with network diagnostics utilizing appropriate system tools.
- Perform other duties as assigned.
JOB REQUIREMENTS
- Must be at least 19 years of age.
- High School Diploma or equivalent required.
- Minimum of two (2) years of experience installing and troubleshooting Windows operating systems, desktop hardware, Microsoft products, servers, and network equipment.
- Minimum of one (1) year of experience working in an Active Directory environment.
- Experience using system administration and diagnostic tools such as Wireshark, Fluke Meter, Altiris, and Ghost preferred.
- Previous experience supporting data center environments preferred.
- Previous casino IT experience preferred.
- Experience supporting gaming systems, table game systems, cash dispensing systems, and kiosk technology preferred.
- Strong troubleshooting, organizational, and customer service skills.
- Ability to communicate effectively in English, both verbally and in writing.
PREFERRED CERTIFICATIONS
- Microsoft Certification
- Cisco Certification
- CompTIA A+
- CompTIA Network+
CORE COMPETENCIES
- Collaboration
- Guest Focus
- Communication
- Problem Solving
- Flexibility
- Ethical Conduct
- Stress Management
- Attention to Detail
- Technical Aptitude
WORK SCHEDULE
LICENSE REQUIREMENTS
- Ability to obtain and maintain a Nebraska Gaming License.
IT Support Technician 4 – Full Time
SUMMARY DESCRIPTION
ESSENTIAL JOB FUNCTIONS/DUTIES
- Practice, support, and uphold the Mission, Vision, and Values of WarHorse Gaming Omaha, LLC.
- Assist in developing and maintaining business continuity and disaster recovery plans and respond to technology-related incidents as needed.
- Install, configure, maintain, monitor, and troubleshoot desktop computers, laptops, printers, scanners, peripheral devices, presentation equipment, networking equipment, and associated software.
- Provide technical support and training to team members regarding hardware, software, and equipment operation.
- Diagnose and resolve complex hardware and software issues for end users while implementing effective corrective solutions.
- Respond promptly to IT support requests received by phone, email, or other communication methods.
- Coordinate with third-party Audio/Visual vendors and provide AV support for business operations and events.
- Install, maintain, and support Windows operating systems, Microsoft applications, and related technologies.
- Assist with server deployments, network equipment maintenance, and data center operations.
- Maintain accurate inventories of computer hardware, networking equipment, and peripheral devices.
- Document hardware installations, repairs, upgrades, failures, and equipment removals.
- Monitor hardware warranties, maintenance agreements, and vendor contracts.
- Support Active Directory administration and troubleshooting.
- Assist with network diagnostics utilizing appropriate system tools.
- Perform other duties as assigned.
JOB REQUIREMENTS
- Must be at least 19 years of age.
- High School Diploma or equivalent required.
- Minimum of two (2) years of experience installing and troubleshooting Windows operating systems, desktop hardware, Microsoft products, servers, and network equipment.
- Minimum of one (1) year of experience working in an Active Directory environment.
- Experience using system administration and diagnostic tools such as Wireshark, Fluke Meter, Altiris, and Ghost preferred.
- Previous experience supporting data center environments preferred.
- Previous casino IT experience preferred.
- Experience supporting gaming systems, table game systems, cash dispensing systems, and kiosk technology preferred.
- Strong troubleshooting, organizational, and customer service skills.
- Ability to communicate effectively in English, both verbally and in writing.
PREFERRED CERTIFICATIONS
- Microsoft Certification
- Cisco Certification
- CompTIA A+
- CompTIA Network+
CORE COMPETENCIES
- Collaboration
- Guest Focus
- Communication
- Problem Solving
- Flexibility
- Ethical Conduct
- Stress Management
- Attention to Detail
- Technical Aptitude
WORK SCHEDULE
LICENSE REQUIREMENTS
- Ability to obtain and maintain a Nebraska Gaming License.
See All 47 Field Support Specialist Jobs in Omaha
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Find Field Support Specialist JobsField Support Specialist Job Market in Omaha
Who's Hiring
Top Industries Hiring
- Education
- Healthcare & Medical Services
- Energy
- Manufacturing
- Technology & Software
Field Support Specialist Jobs in Omaha: Frequently Asked Questions
How do I get a field support specialist job in Omaha?
The strongest hiring activity for field support specialists in Omaha sits in healthcare systems, regional telecoms, and the logistics and distribution companies concentrated along the Interstate 80 corridor and near Eppley Airfield. Candidates who can demonstrate hands-on hardware or network troubleshooting experience and hold a CompTIA A+ or Network+ certification tend to move through hiring faster. Targeting mid-size managed service providers in the Aksarben Village and Midtown office clusters gives you a practical starting point.
Which companies hire field support specialists in Omaha?
Companies currently hiring field support specialists in Omaha include Creighton University, Orion Advisor Technology, and Coach, per current listings on Migrate Mate as of July 2026. Omaha's mix of regional healthcare networks, insurance carriers, and utilities means a wide range of employer sizes are consistently in the market for this role.
Are there remote field support specialist jobs in Omaha?
Yes, though remote availability is limited by nature since most field support specialist work involves on-site equipment installation, diagnostics, or client-facing visits. About 36% of field support specialist openings tied to Omaha are remote or hybrid as of July 2026, and those roles tend to be in the coordination, ticketing, or technical dispatch functions rather than hands-on fieldwork.
How can I get a field support specialist job in Omaha with little or no experience?
The most realistic entry path in Omaha is through a help desk or IT support technician role at one of the city's healthcare systems, insurance carriers, or managed service providers, which regularly hire entry-level candidates and promote from within. Metropolitan Community College's IT programs have a strong local employer network, and internal transfers from customer service or operations roles at Omaha's large financial and utilities employers are a common lateral move into field support work.
Which industries hire the most field support specialists in Omaha?
Most field support specialist openings in Omaha sit in Education, Healthcare & Medical Services, and Energy, per current listings on Migrate Mate as of July 2026. Omaha's role as a regional hub for insurance, banking back-office operations, and freight logistics creates consistent demand for specialists who can support distributed infrastructure and client-facing technology systems.
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