Customer Support Jobs in Nebraska
Customer Support jobs in Nebraska concentrate in financial services, insurance, telecommunications, and healthcare administration, with demand at every level from entry-level representative to senior team lead. Omaha and Lincoln anchor most of the hiring, and Bellevue rounds out the major metro activity, with well-known employers like Mutual of Omaha, Union Pacific, and First National Bank of Omaha maintaining large, active customer support operations across the state. The most in-demand specialties are technical support, financial services customer care, and healthcare billing support. Scan the live roles below and apply to whichever ones fit.
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Job Description
Customer Site Warehouse Support3201 N 23rd St, Lincoln, NE 68521
NE015 Single Customer Store
Part-time Shift(s): MON TUE WED THU FRI 7:00am - 12:45pm
MON TUE WED THU FRI 9:00am - 2:45pm
15 - 28 hours/week
OVERVIEW:
Find your future at Fastenal! Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Fastenal Company is committed to environmental protection and to providing a safe and healthy workplace for all employees. We strive to integrate EHS & Sustainability considerations into all our business decisions, plans, and operations. Working as Part-time Customer Site Warehouse Support, you will facilitate the movement of product through our customer site. This is an entry-level position based out of our branch located at 3201 N 23rd St, Lincoln, NE 68521. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.
RESPONSIBILITIES:
The duties and responsibilities of this position include, but are not limited to:
o Operating computer programs and wireless hand held devices
o Moving and handling product accurately
o Auditing and preparing outgoing shipments to customer facilities
o Maintain the cleanliness/organization of work area
o Complying with health, safety and sustainability rules and expectations
o Participating in activities and programs that help the company achieve health, safety and sustainability objectives
o Learning, passing, and practicing various environmental health and safety trainings
REQUIRED POSITION QUALIFICATIONS:
The following skills and qualifications are required for this position:
o 18 years of age or older, due to the nature of work
o Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed
o Learn and perform multiple tasks in a fast paced environment
o Work independently as well as in a team environment
o Willingness to work a flexible schedule/extra time as needed
o Demonstrate our core values of ambition, innovation, integrity and teamwork
o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 75lbs
o Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)
PREFERRED POSITION QUALIFICATIONS:
o Prior warehouse experience
o Prior experience operating a forklift
ABOUT US:
Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.
As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won't find a better fit than Fastenal.
PART-TIME BENEFIT:
Fastenal offers a 401(k) with an employer contribution.
Please respond by 09-27-2026.
Equal Opportunity Employer
See All 8 Customer Support Jobs in Nebraska
Find roles in Nebraska that match your experience and apply in just a few clicks.
Find Customer Support JobsCustomer Support Jobs by City in Nebraska
Where Nebraska roles are concentrated, by current openings.
Customer Support Job Market in Nebraska
A snapshot from current Nebraska openings, updated as new roles post.
Who's Hiring


What Nebraska Employers Look For
The qualifications that appear most often in customer support jobs across Nebraska.
- High school diploma or equivalent required by most Nebraska customer support employers
- One or more years of customer-facing or call center experience preferred
- Proficiency with CRM platforms such as Salesforce or Zendesk strongly preferred
- Strong written and verbal communication skills in English required for all roles
- Ability to handle high call or ticket volumes in a fast-paced Nebraska contact center
- Familiarity with HIPAA or financial data privacy rules valued in Nebraska's top sectors
Customer Support Jobs in Nebraska: Frequently Asked Questions
How do you become a customer support in Nebraska?
Most customer support roles in Nebraska require a high school diploma or GED and no state-issued license. Employers in Omaha and Lincoln typically hire candidates directly and provide paid onboarding training, especially at insurance carriers and financial institutions. Completing a community college certificate in business communications or customer service through Metropolitan Community College or Southeast Community College gives candidates a measurable edge during hiring.
Which companies hire customer supports in Nebraska?
Employers hiring customer supports in Nebraska right now include Fastenal, Yard Boss, and Union Pacific, based on current listings on Migrate Mate as of September 2026. Nebraska's concentration of insurance headquarters and financial services firms means many of these openings are with established companies offering full benefits and structured advancement paths.
Which Nebraska cities have the most customer support jobs?
Omaha, Lincoln, and Crete have the most customer support openings in Nebraska. Omaha dominates due to its dense cluster of insurance headquarters, financial services firms, and telecommunications companies, while Lincoln's state government agencies and university health system generate steady contact center demand, and Bellevue benefits from proximity to Offutt Air Force Base and its supporting contractors.
Are there remote customer support jobs in Nebraska?
Yes, and more than most fields. About 50% of customer support openings tied to Nebraska are remote or hybrid as of September 2026, reflecting how naturally desk-based this work is. Roles in technical support, insurance claims assistance, and financial services account service are the most consistently offered as fully remote positions by Nebraska employers.
How can I get hired as a customer support in Nebraska with little or no experience?
The most realistic entry path is applying directly to Nebraska's large insurance and financial services contact centers, which regularly hire candidates with no prior experience and train them in-house. Mutual of Omaha and First National Bank of Omaha run structured new-hire cohort programs in Omaha. Lateral moves from retail, food service, or reception roles are common and well-recognized. Completing a customer service or business communications certificate at Metropolitan Community College strengthens any application without requiring prior work history.
Where can I find and apply to customer support jobs in Nebraska?
You can find and apply to customer support jobs in Nebraska on Migrate Mate, which lists current Nebraska openings across Omaha, Lincoln, Bellevue, and beyond. Search the available roles, find the ones that match your experience and schedule, and apply directly through each listing.
See All 8 Customer Support Jobs in Nebraska
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