System Support Specialist Jobs in Nebraska
System Support Specialist jobs in Nebraska are concentrated in Omaha, Lincoln, and Bellevue, where large employers like Nebraska Medicine, Union Pacific, and Mutual of Omaha maintain substantial IT support operations. Demand is strongest in healthcare systems integration, enterprise infrastructure support, and help-desk escalation roles, with openings at every level from entry-tier technicians to senior analysts. Nebraska's anchor institutions and corporate headquarters create steady, year-round hiring rather than seasonal spikes. Find a role that fits below and apply directly.
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Showing 5 of 11+ System Support Specialist jobs
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
Compensation for this role is: $21.64 hourly
Start Date: Monday 8/24/26
Training Schedule: Monday -Friday 8am-5pm Central Time
Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship
Job Responsibilities:
Answer high volume of phone calls or chats from all regions of the country; trouble-shoot problems and offer solutions.
Provide excellent customer service and perform multiple tasks daily via the telephone, email correspondence, and chat communication platforms.
Build and maintain relationships with institution contacts by maintaining a high level of availability and proactively reaching out to institutions.
Provide direction and guidance to new and existing institution contacts regarding all NBS products and services.
Establish open lines of communication with sales team and other internal contacts regarding updates of existing institutions as well as new institution leads.
Encourage increased use of various NBS products and technical services and provide training on products, processes, and procedures to institutions when applicable.
Report daily activities to team leader.
Participate in special projects or committees and other related duties as assigned by team leader.
EDUCATION:
College graduate in related field or equivalent experience.
EXPERIENCE:
Experience in banking, student loan, or customer service industry is preferred.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
Strong interpersonal and communication skills to effectively work with customers in a professional manner.
Ability to work as a team player and establish good rapport with co-workers.
Detail oriented with excellent prioritization, organization and time management skills.
Ability to multi-task and complete projects under high pressure deadlines and stressful situations.
Strong analytical and problem-solving skills.
General knowledge of NBS products, as well as other areas and products within the company.
General computer skills including Microsoft Office applications, e-mail, internet, and CRM system.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.
Nelnet is a Drug Free and Tobacco Free Workplace.
Use of Artificial Intelligence in Hiring
We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
Compensation for this role is: $21.64 hourly
Start Date: Monday 8/24/26
Training Schedule: Monday -Friday 8am-5pm Central Time
Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship
Job Responsibilities:
Answer high volume of phone calls or chats from all regions of the country; trouble-shoot problems and offer solutions.
Provide excellent customer service and perform multiple tasks daily via the telephone, email correspondence, and chat communication platforms.
Build and maintain relationships with institution contacts by maintaining a high level of availability and proactively reaching out to institutions.
Provide direction and guidance to new and existing institution contacts regarding all NBS products and services.
Establish open lines of communication with sales team and other internal contacts regarding updates of existing institutions as well as new institution leads.
Encourage increased use of various NBS products and technical services and provide training on products, processes, and procedures to institutions when applicable.
Report daily activities to team leader.
Participate in special projects or committees and other related duties as assigned by team leader.
EDUCATION:
College graduate in related field or equivalent experience.
EXPERIENCE:
Experience in banking, student loan, or customer service industry is preferred.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
Strong interpersonal and communication skills to effectively work with customers in a professional manner.
Ability to work as a team player and establish good rapport with co-workers.
Detail oriented with excellent prioritization, organization and time management skills.
Ability to multi-task and complete projects under high pressure deadlines and stressful situations.
Strong analytical and problem-solving skills.
General knowledge of NBS products, as well as other areas and products within the company.
General computer skills including Microsoft Office applications, e-mail, internet, and CRM system.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.
Nelnet is a Drug Free and Tobacco Free Workplace.
Use of Artificial Intelligence in Hiring
We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring
See All 11 System Support Specialist Jobs in Nebraska
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Find JobsSystem Support Specialist Jobs by City in Nebraska
Where Nebraska roles are concentrated, by current openings.
System Support Specialist Job Market in Nebraska
A snapshot from current Nebraska openings, updated as new roles post.
Who's Hiring
Top Industries Hiring
- Education
- Healthcare & Medical Services
What Nebraska Employers Look For
The qualifications that appear most often in system support specialist jobs across Nebraska.
- Associate or bachelor's degree in information technology, computer science, or a related field
- CompTIA A+ or CompTIA Network+ certification recognized by Nebraska employers as a baseline credential
- One or more years of hands-on experience troubleshooting hardware, software, and network issues
- Proficiency with ticketing systems such as ServiceNow or Remedy for incident tracking and escalation
- Familiarity with Active Directory, Microsoft 365 administration, and Windows OS environments
- Strong written and verbal communication skills for documenting issues and supporting end users
System Support Specialist Jobs in Nebraska: Frequently Asked Questions
How do you become a system support specialist in Nebraska?
Most Nebraska employers expect at least an associate degree in information technology or a closely related field, with a bachelor's degree preferred for roles inside large healthcare or financial systems. Nebraska does not issue a state license for this role, so industry certifications carry the most weight. CompTIA A+ is the standard entry credential, and employers in Omaha's healthcare corridor often add a preference for HDI Support Center Analyst certification for client-facing positions.
Which companies hire system support specialists in Nebraska?
Employers hiring system support specialists in Nebraska right now include Booz Allen Hamilton, Leidos, and Nelnet, based on current listings on Migrate Mate as of July 2026. Nebraska's concentration of insurance, financial services, and large health systems means corporate IT departments and hospital networks are consistently among the most active hirers in the state.
Which Nebraska cities have the most system support specialist jobs?
Omaha, Offutt AFB, and Nebraska have the most system support specialist openings in Nebraska. Omaha drives the majority of postings due to its dense cluster of Fortune 500 headquarters, regional hospital networks, and financial services firms, while Lincoln's state government agencies and university campuses generate steady institutional demand, and Bellevue benefits from its proximity to Offutt Air Force Base and the defense contractors that support it.
Are there remote system support specialist jobs in Nebraska?
Yes, but they're limited. Many system support roles require on-site presence to physically troubleshoot hardware, manage server rooms, or support end users in person. About 38% of system support specialist openings tied to Nebraska are remote or hybrid as of July 2026, and those positions tend to concentrate on tier-two software support, remote monitoring, and help-desk roles that do not require hands-on device access.
How can I get hired as a system support specialist in Nebraska with little or no experience?
The most realistic entry path is an IT help-desk or desktop support technician role at one of Nebraska's large health systems or corporate campuses, where structured onboarding programs exist for candidates without prior experience. Nebraska Medicine and Mutual of Omaha both run associate-level IT programs that accept recent graduates from community colleges such as Metropolitan Community College in Omaha or Southeast Community College in Lincoln. Earning a CompTIA A+ certification before applying gives candidates a measurable edge, and lateral moves from administrative coordinator or data-entry roles within the same organization are a common internal pathway.
Where can I find and apply to system support specialist jobs in Nebraska?
You can find and apply to system support specialist jobs in Nebraska on Migrate Mate, which lists current Nebraska openings across Omaha, Lincoln, Bellevue, and surrounding areas. Search the listings, find the roles that match your experience and availability, and apply directly to each employer without creating an account or going through a third-party process.
See All 11 System Support Specialist Jobs in Nebraska
Find roles in Nebraska that match your experience and apply in just a few clicks.
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