Field Technical Support Jobs
Field Technical Support jobs are open across manufacturing, telecommunications, healthcare technology, and utilities, covering specializations in hardware diagnostics, on-site equipment installation, and systems troubleshooting, from entry-level technicians to senior field engineers. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 36+ Field Technical Support jobs
Omnia Healthcare Group is seeking a Technical Support Specialist-Field Services to join their team! The Technical Support Specialist-Field Services is responsible for providing remote and onsite technical support to nursing homes and skilled nursing facilities. This position supports clinical and administrative staff by troubleshooting hardware, software, and network connectivity issues, maintaining IT equipment, and ensuring the functionality of technology systems. The role is responsible for responding to technical support requests, coordinating equipment installations and replacements, maintaining accurate documentation, and minimizing disruptions to facility operations and resident care while ensuring compliance with information security and confidentiality requirements. This is a hybrid position requiring approximately 80% to 90% travel to our locations throughout Southern Illinois. When not traveling or working on-site at our facilities, employees will have the flexibility to work remotely from home or from our Southern Illinois satellite office.
Don't miss out on this incredible opportunity to join the Omnia Healthcare Group team and make a real difference in the lives of others. Apply today and take the first step towards a rewarding career as a Technical Support Specialist-Field Services with us at Omnia!
Technical Support Specialist-Field Services Duties and Responsibilities:
Provide frontline technical support through phone, email, ticketing systems, remote support tools, and onsite facility visits.
Troubleshoot Windows operating systems, Microsoft Office applications, business applications, computer hardware, printers, peripherals, and basic network connectivity.
Prioritize, track, and document technical support requests, communicate progress, and escalate complex issues to the appropriate support team or vendor.
Install, configure, maintain, and deploy computers, peripherals, mobile devices, and other IT equipment across supported facilities.
Perform approved software installations, system updates, workstation rebuilds, and equipment replacements.
Perform approved user account setup, password resets, and access modifications in accordance with company policies and procedures.
Support employee onboarding and offboarding processes, including workstation setup, equipment deployment, account access, and equipment collection.
Maintain accurate IT equipment inventory records, including equipment assignments, transfers, replacements, and asset tracking.
Coordinate equipment repairs, reassignment, reuse, retirement, and disposal in accordance with organizational procedures.
Perform and document approved data sanitization procedures before equipment reassignment, disposal, or return.
Provide technical guidance to employees regarding supported applications, equipment, and troubleshooting procedures.
Maintain accurate technical documentation, support records, and time and travel records.
Coordinate technical support activities with facility leadership, clinical staff, administrative personnel, and internal IT teams.
Follow company and facility policies regarding information security, confidentiality, infection prevention, and resident privacy.
Perform all other duties, as assigned.
Technical Support Specialist-Field Services Skills and Abilities:
Working knowledge of Windows operating systems, Microsoft Office applications, computer hardware, printers, peripherals, and basic networking.
Knowledge of Active Directory account administration, including user account management, password resets, and access modifications.
Strong technical troubleshooting, analytical, and problem-solving skills.
Strong verbal and written communication, customer service, and organizational skills.
Ability to explain technical information and troubleshooting procedures clearly to employees with varying levels of technical knowledge.
Ability to work independently, manage competing priorities, and respond to technical support requests in a timely manner.
Ability to collaborate effectively with service desk personnel, facility staff, internal IT teams, and external vendors.
Ability to maintain accurate technical documentation, equipment inventory records, and service request information.
Familiarity with IT ticketing systems, remote support tools, inventory management, and data sanitization procedures preferred.
Familiarity with clinical applications and technology systems commonly used in healthcare environments preferred.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive company, employee, and resident information.
Ability to adapt to changing technical needs and provide support across multiple facility locations.
Technical Support Specialist-Field Services Education and Experience:
Associate degree or higher in Information Technology, Computer Science, or a related field.
1–3 years of IT support, technical troubleshooting, or related experience.
Experience working in healthcare, skilled nursing, managed IT services, or other multi-location environments preferred.
CompTIA A+, Network+, or relevant Microsoft certification preferred.
Availability to work approximately 60% of the time at the Southfield, MI office and travel approximately 40% of the time to supported facilities.
Valid driver's license and reliable transportation required.
Physical Requirements:
Ability to remain in a stationary position for extended periods while working at a computer or providing remote technical support.
Ability to frequently sit, stand, walk, bend, kneel, reach, and move throughout office and healthcare facility environments.
Ability to lift, carry, move, and install computers, monitors, printers, and other IT equipment weighing up to 50 pounds, with or without reasonable accommodation.
Ability to perform physical tasks associated with workstation installations, equipment replacements, cable connections, and hardware troubleshooting.
Ability to perform repetitive hand and finger movements associated with typing, operating computer equipment, and handling technical devices.
Ability to visually inspect computer screens, hardware components, network connections, and other technical equipment to identify and troubleshoot issues.
Ability to access workstations, equipment storage areas, offices, and designated facility locations to perform technical support and installation tasks.
Ability to travel regularly between the Southfield, MI office and supported facilities, approximately 40% of the time.
Omnia Healthcare Group Full-Time Benefits:
Daily Pay & Competitive Compensation
401(k) with company match
Medical Insurance
Dental, Vision, and Disability insurance
Employee Assistance Program (EAP)
Access to an Employee Discount Program
Innovative Training Programs
Opportunity for Growth and Advancement
Paid Time Off
And much more!
Apply to join a growing team today!
Omnia Healthcare Group is an Equal Opportunity Employer and does not discriminate based on any protected rights such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.
Omnia Healthcare Group is seeking a Technical Support Specialist-Field Services to join their team! The Technical Support Specialist-Field Services is responsible for providing remote and onsite technical support to nursing homes and skilled nursing facilities. This position supports clinical and administrative staff by troubleshooting hardware, software, and network connectivity issues, maintaining IT equipment, and ensuring the functionality of technology systems. The role is responsible for responding to technical support requests, coordinating equipment installations and replacements, maintaining accurate documentation, and minimizing disruptions to facility operations and resident care while ensuring compliance with information security and confidentiality requirements. This is a hybrid position requiring approximately 80% to 90% travel to our locations throughout Southern Illinois. When not traveling or working on-site at our facilities, employees will have the flexibility to work remotely from home or from our Southern Illinois satellite office.
Don't miss out on this incredible opportunity to join the Omnia Healthcare Group team and make a real difference in the lives of others. Apply today and take the first step towards a rewarding career as a Technical Support Specialist-Field Services with us at Omnia!
Technical Support Specialist-Field Services Duties and Responsibilities:
Provide frontline technical support through phone, email, ticketing systems, remote support tools, and onsite facility visits.
Troubleshoot Windows operating systems, Microsoft Office applications, business applications, computer hardware, printers, peripherals, and basic network connectivity.
Prioritize, track, and document technical support requests, communicate progress, and escalate complex issues to the appropriate support team or vendor.
Install, configure, maintain, and deploy computers, peripherals, mobile devices, and other IT equipment across supported facilities.
Perform approved software installations, system updates, workstation rebuilds, and equipment replacements.
Perform approved user account setup, password resets, and access modifications in accordance with company policies and procedures.
Support employee onboarding and offboarding processes, including workstation setup, equipment deployment, account access, and equipment collection.
Maintain accurate IT equipment inventory records, including equipment assignments, transfers, replacements, and asset tracking.
Coordinate equipment repairs, reassignment, reuse, retirement, and disposal in accordance with organizational procedures.
Perform and document approved data sanitization procedures before equipment reassignment, disposal, or return.
Provide technical guidance to employees regarding supported applications, equipment, and troubleshooting procedures.
Maintain accurate technical documentation, support records, and time and travel records.
Coordinate technical support activities with facility leadership, clinical staff, administrative personnel, and internal IT teams.
Follow company and facility policies regarding information security, confidentiality, infection prevention, and resident privacy.
Perform all other duties, as assigned.
Technical Support Specialist-Field Services Skills and Abilities:
Working knowledge of Windows operating systems, Microsoft Office applications, computer hardware, printers, peripherals, and basic networking.
Knowledge of Active Directory account administration, including user account management, password resets, and access modifications.
Strong technical troubleshooting, analytical, and problem-solving skills.
Strong verbal and written communication, customer service, and organizational skills.
Ability to explain technical information and troubleshooting procedures clearly to employees with varying levels of technical knowledge.
Ability to work independently, manage competing priorities, and respond to technical support requests in a timely manner.
Ability to collaborate effectively with service desk personnel, facility staff, internal IT teams, and external vendors.
Ability to maintain accurate technical documentation, equipment inventory records, and service request information.
Familiarity with IT ticketing systems, remote support tools, inventory management, and data sanitization procedures preferred.
Familiarity with clinical applications and technology systems commonly used in healthcare environments preferred.
Ability to maintain confidentiality and exercise sound judgment when handling sensitive company, employee, and resident information.
Ability to adapt to changing technical needs and provide support across multiple facility locations.
Technical Support Specialist-Field Services Education and Experience:
Associate degree or higher in Information Technology, Computer Science, or a related field.
1–3 years of IT support, technical troubleshooting, or related experience.
Experience working in healthcare, skilled nursing, managed IT services, or other multi-location environments preferred.
CompTIA A+, Network+, or relevant Microsoft certification preferred.
Availability to work approximately 60% of the time at the Southfield, MI office and travel approximately 40% of the time to supported facilities.
Valid driver's license and reliable transportation required.
Physical Requirements:
Ability to remain in a stationary position for extended periods while working at a computer or providing remote technical support.
Ability to frequently sit, stand, walk, bend, kneel, reach, and move throughout office and healthcare facility environments.
Ability to lift, carry, move, and install computers, monitors, printers, and other IT equipment weighing up to 50 pounds, with or without reasonable accommodation.
Ability to perform physical tasks associated with workstation installations, equipment replacements, cable connections, and hardware troubleshooting.
Ability to perform repetitive hand and finger movements associated with typing, operating computer equipment, and handling technical devices.
Ability to visually inspect computer screens, hardware components, network connections, and other technical equipment to identify and troubleshoot issues.
Ability to access workstations, equipment storage areas, offices, and designated facility locations to perform technical support and installation tasks.
Ability to travel regularly between the Southfield, MI office and supported facilities, approximately 40% of the time.
Omnia Healthcare Group Full-Time Benefits:
Daily Pay & Competitive Compensation
401(k) with company match
Medical Insurance
Dental, Vision, and Disability insurance
Employee Assistance Program (EAP)
Access to an Employee Discount Program
Innovative Training Programs
Opportunity for Growth and Advancement
Paid Time Off
And much more!
Apply to join a growing team today!
Omnia Healthcare Group is an Equal Opportunity Employer and does not discriminate based on any protected rights such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.
See All 36 Field Technical Support Jobs
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Find Field Technical Support JobsField Technical Support Job Market
Who's Hiring
Top Industries Hiring
- Manufacturing
- Aerospace & Defense
- Technology & Software
- Distribution & Wholesale
- Transportation & Logistics
What Employers Look For
The qualifications that appear most often in field technical support jobs.
- 1-3 years of hands-on hardware troubleshooting or field service experience
- CompTIA A+ or equivalent technical certification strongly preferred
- Proficiency diagnosing and repairing industry-specific equipment or systems
- Valid driver's license and ability to travel within an assigned service territory
- Experience using ticketing or field service management software
- Associate degree or vocational training in electronics, IT, or a related technical discipline
Tips for Your Field Technical Support Job Search
Tailor your resume to each job type
Field technical support roles vary widely between, say, medical device maintenance and industrial automation. Pull the specific equipment names and software platforms from each posting and mirror that language in your resume's skills and experience sections.
List every certification by full name
CompTIA A+, Network+, and manufacturer-specific certifications like Cisco CCNA or Zebra printer credentials get filtered in applicant tracking systems. Spell out each credential fully and include the issuing body so your resume clears automated screening.
Quantify your field response history
Hiring managers want to see that you've handled real volume. Replace vague phrases like 'maintained equipment' with specifics: how many sites you covered, what system uptime you maintained, or how quickly you resolved escalations in your previous role.
Apply early to roles that fit
Migrate Mate lists field technical support openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for a hands-on skills assessment
Many employers screen field technical support candidates with a bench test or virtual diagnostic scenario before the final interview. Practice walking through a systematic troubleshooting process out loud, because interviewers are evaluating your methodology, not just whether you get the right answer.
Negotiate your territory and travel terms early
Field roles often come with a defined service territory and travel expectations that are easier to negotiate before you accept than after. Clarify the coverage radius, overnight travel frequency, and vehicle or mileage reimbursement policy during the offer conversation, not on your first day.
Field Technical Support Jobs: Frequently Asked Questions
Which companies are hiring the most field technical supports?
The most active employers for field technical supports right now are Right Platforms, HP, and Rheem Manufacturing, and the most openings are in Texas, Illinois, and Michigan, based on current listings on Migrate Mate as of November 2026. Demand tends to be highest in regions with dense manufacturing facilities, large hospital networks, or expanding telecommunications infrastructure.
How many field technical support jobs are remote?
About 28% of field technical support openings are fully remote or hybrid as of November 2026, though the nature of the role means most positions require at least some on-site work. Remote or hybrid arrangements are most common in roles focused on software-based diagnostics, tier-two escalation support, and technical account management rather than hands-on hardware repair.
How do you become a field technical support?
Start with a foundation in electronics, IT, or a related technical field through a vocational program, community college, or self-directed learning. Earn an entry-level certification like CompTIA A+ to validate your skills to employers. Apply for junior technician or bench repair roles to build hands-on experience, then move into field positions once you've demonstrated reliability and independent troubleshooting ability.
How do you get hired in field technical support with little experience?
Focus on certifications and demonstrable hands-on skills rather than job history. Completing a CompTIA A+ course, volunteering for equipment repair projects, or doing freelance device repairs builds a credible portfolio even without formal employment. Target smaller regional service companies that train on proprietary systems, since they're more willing to hire candidates who show strong fundamentals and a methodical approach to diagnosing problems.
What does the field technical support interview process look like?
Most field technical support hiring processes start with a phone screen focused on your technical background and availability to travel. A practical or scenario-based assessment follows, where you walk through diagnosing a hardware or software problem step by step. Final interviews typically involve a hiring manager and sometimes a senior technician who evaluates your communication style and ability to work independently under time pressure.
Where can I find and apply to field technical support jobs?
You can find and apply to field technical support jobs on Migrate Mate, which lists current openings from across the United States. Search the roles available, find the ones that match your skills and location preferences, and apply directly to each listing that fits.
See All 36 Field Technical Support Jobs
Find roles that match your experience and apply in just a few clicks.
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