Financial Aid Coordinator Jobs
Financial Aid Coordinator jobs are open across higher education, community colleges, vocational schools, and nonprofit organizations, at every level from entry-level to senior coordinator and director, with specializations in federal aid compliance, loan counseling, and need-based packaging. Find a role that fits below and apply directly.
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Showing 5 of 485+ Financial Aid Coordinator jobs
Location: Westfield, MA
Category: Professional/Executive
Job Type: Full-time
Posted On: Thu Nov 12 2026
Campus Title: Financial Aid Counselor
State Job Title: Staff Assistant
Department: Financial Aid
Job Code: HA5600
FLSA Status: Exempt
Funding: 7115-0100
Bargaining Unit: APA
Job Type: Full-time Permanent
Timeframe: 52 Weeks
Shift: Monday through Friday 8:30am to 4:30pm with occasional nights and weekends
Regular Days Off: Saturday and Sunday
Supervision Received: The Staff Assistant/Financial Aid Counselor reports to the Assistant Director of Financial Aid.
Supervision Exercised: None
Salary: $60,000 to $63,000 Annually (commensurate with education and experience)
This is a fully in-person position at Westfield State University, with all duties performed on campus during the employee's regularly scheduled work hours to support direct engagement with students, colleagues, and the campus community, unless the position requires travel to perform said duties.
General Statement of Duties:
The Financial Aid Counselor assists in the planning and organization of the student financial aid programs offered at Westfield State University. This person is responsible for assisting with the processing of financial aid forms and completing verification on files for the undergraduate population. Additional responsibilities include managing the main Financial Aid email account and assisting with the coordination of Federal or State programs. Additionally, this position will be responsible for conducting outreach to current and prospective students and families on all aspects of financial aid.
Duties and Responsibilities:
Duties include but not limited to:
Essential:
- Manage student and parent calls, provide financial aid counseling, research and resolve account-specific issues, coordinate with appropriate offices, document actions, and complete necessary follow-up;
- Meet with and counsel all student aid applicants and their families on all aspects of financial aid including application procedures, processes, eligibility, costs, disbursements, and loan repayment;
- Responsible for outreach to community organizations and local high schools;
- Maintain and answer emails sent to the main Financial Aid email address;
- Serve as the primary point of contact for all outreach activities, including hosting in-person and online sessions with students and families and responding to campus-wide outreach requests;
- Promote FAFSA awareness and host completion events as well as reach out to students who have not filed a FAFSA;
- Serve as a primary point of contact for students enrolled in the LEAD Scholars program;
- Enter MASFA application information into BANNER and monitor eligibility for state aid programs for MASFA applicants;
- Serve as the back-up for FAFSA/ISIR dataload process for upcoming award year and perform primary dataload for current award year;
- Manage the Massachusetts State Grant Program (Mass Grant) including certification and fund reconciliation;
- Under the guidance of the Assistant Director, track and evaluate all first time SAP appeals and assist with SAP communications to students;
- Manage other State or Federal Financial Aid Programs as assigned by the Assistant Director or Director of Financial Aid;
- Develop and implement financial literacy programming for current and prospective students;
- Manage a caseload of enrolled and prospective students;
- Participate in verification of student financial aid files;
- Utilize Banner and other financial aid software platforms as needed to complete job responsibilities;
- Participate in open house programs and new student orientation;
- Responsible for special projects as assigned by the Assistant Director of Financial Aid or Director of Financial Aid;
- Attend training sessions and financial aid meetings to learn about regulations and best practices.
Job Requirements:
Minimum Qualifications:
- Bachelor's degree
- Ability to accurately process a high volume of detailed work within specific time constraints
- Ability to quickly shift between tasks
- Knowledge of principles and methods of counseling
- Demonstrated commitment to customer service excellence
- Demonstrated commitment to supporting an environment of equity, diversity, and inclusion
- Ability to provide information to supervisors, co-workers, students, and their families by telephone, in written form, e-mail, or in person
- Strong presentation, interpersonal, networking, and organizational skills
- Display adaptability, dependability, the capacity to work within a team as well as autonomously, and the ability to take initiative in the workplace
Preferred Qualifications:
- Bilingual in English and Spanish
- Direct Financial Aid administration experience
- Familiarity with Federal Student Aid systems and regulations
- Experience with Ellucian Banner Software
Additional Information:
Salary:
Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the Department of Higher Education's webpage.
Employee Benefits:
Benefits are an important component of an employee's total compensation package.
- Health Insurance: Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees. Coverage is effective on the 1st of the month following the date of hire. Exceptions to employees hired on the 1st of the month, coverage is effective immediately.
- Retirement: the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period. In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution.
- Tuition Waivers & Discounts: eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities.
- Paid Time Off: employees receive 12 paid holidays and generous vacation, personal, and sick leave benefits.
- Additional information regarding employee benefits is available on the University's Benefits & Wellness webpage.
Disability Accommodations
Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.
Background Check
Employment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.
Location: Westfield, MA
Category: Professional/Executive
Job Type: Full-time
Posted On: Thu Nov 12 2026
Campus Title: Financial Aid Counselor
State Job Title: Staff Assistant
Department: Financial Aid
Job Code: HA5600
FLSA Status: Exempt
Funding: 7115-0100
Bargaining Unit: APA
Job Type: Full-time Permanent
Timeframe: 52 Weeks
Shift: Monday through Friday 8:30am to 4:30pm with occasional nights and weekends
Regular Days Off: Saturday and Sunday
Supervision Received: The Staff Assistant/Financial Aid Counselor reports to the Assistant Director of Financial Aid.
Supervision Exercised: None
Salary: $60,000 to $63,000 Annually (commensurate with education and experience)
This is a fully in-person position at Westfield State University, with all duties performed on campus during the employee's regularly scheduled work hours to support direct engagement with students, colleagues, and the campus community, unless the position requires travel to perform said duties.
General Statement of Duties:
The Financial Aid Counselor assists in the planning and organization of the student financial aid programs offered at Westfield State University. This person is responsible for assisting with the processing of financial aid forms and completing verification on files for the undergraduate population. Additional responsibilities include managing the main Financial Aid email account and assisting with the coordination of Federal or State programs. Additionally, this position will be responsible for conducting outreach to current and prospective students and families on all aspects of financial aid.
Duties and Responsibilities:
Duties include but not limited to:
Essential:
- Manage student and parent calls, provide financial aid counseling, research and resolve account-specific issues, coordinate with appropriate offices, document actions, and complete necessary follow-up;
- Meet with and counsel all student aid applicants and their families on all aspects of financial aid including application procedures, processes, eligibility, costs, disbursements, and loan repayment;
- Responsible for outreach to community organizations and local high schools;
- Maintain and answer emails sent to the main Financial Aid email address;
- Serve as the primary point of contact for all outreach activities, including hosting in-person and online sessions with students and families and responding to campus-wide outreach requests;
- Promote FAFSA awareness and host completion events as well as reach out to students who have not filed a FAFSA;
- Serve as a primary point of contact for students enrolled in the LEAD Scholars program;
- Enter MASFA application information into BANNER and monitor eligibility for state aid programs for MASFA applicants;
- Serve as the back-up for FAFSA/ISIR dataload process for upcoming award year and perform primary dataload for current award year;
- Manage the Massachusetts State Grant Program (Mass Grant) including certification and fund reconciliation;
- Under the guidance of the Assistant Director, track and evaluate all first time SAP appeals and assist with SAP communications to students;
- Manage other State or Federal Financial Aid Programs as assigned by the Assistant Director or Director of Financial Aid;
- Develop and implement financial literacy programming for current and prospective students;
- Manage a caseload of enrolled and prospective students;
- Participate in verification of student financial aid files;
- Utilize Banner and other financial aid software platforms as needed to complete job responsibilities;
- Participate in open house programs and new student orientation;
- Responsible for special projects as assigned by the Assistant Director of Financial Aid or Director of Financial Aid;
- Attend training sessions and financial aid meetings to learn about regulations and best practices.
Job Requirements:
Minimum Qualifications:
- Bachelor's degree
- Ability to accurately process a high volume of detailed work within specific time constraints
- Ability to quickly shift between tasks
- Knowledge of principles and methods of counseling
- Demonstrated commitment to customer service excellence
- Demonstrated commitment to supporting an environment of equity, diversity, and inclusion
- Ability to provide information to supervisors, co-workers, students, and their families by telephone, in written form, e-mail, or in person
- Strong presentation, interpersonal, networking, and organizational skills
- Display adaptability, dependability, the capacity to work within a team as well as autonomously, and the ability to take initiative in the workplace
Preferred Qualifications:
- Bilingual in English and Spanish
- Direct Financial Aid administration experience
- Familiarity with Federal Student Aid systems and regulations
- Experience with Ellucian Banner Software
Additional Information:
Salary:
Salaries for current Westfield State University employees and individuals currently working for the state of Massachusetts must be calculated individually in accordance with collective bargaining agreements as well as state policies. State job specifications may be found on the Department of Higher Education's webpage.
Employee Benefits:
Benefits are an important component of an employee's total compensation package.
- Health Insurance: Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees. Coverage is effective on the 1st of the month following the date of hire. Exceptions to employees hired on the 1st of the month, coverage is effective immediately.
- Retirement: the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period. In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution.
- Tuition Waivers & Discounts: eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities.
- Paid Time Off: employees receive 12 paid holidays and generous vacation, personal, and sick leave benefits.
- Additional information regarding employee benefits is available on the University's Benefits & Wellness webpage.
Disability Accommodations
Westfield State University is committed to the full inclusion of individuals with disabilities and will ensure the availability of reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at (413) 572-8809 or visit us in the Horace Mann Building, 1st floor.
Background Check
Employment is contingent upon the successful completion and review of a background check. A criminal record will not automatically disqualify an applicant from consideration.
Financial Aid Coordinator Jobs by Experience Level
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Find JobsFinancial Aid Coordinator Job Market
Who's Hiring
- Keiser University11
- Unitek Learning7
- City University of New York7
- State of Georgia5
- Ivy Tech Community College5
Top Industries Hiring
- Education44
- Technology & Software1
- Government & Public Sector1
- Healthcare & Medical Services1
What Employers Look For
The qualifications that appear most often in financial aid coordinator jobs.
- Bachelor's degree in education, finance, business, or a related field
- Experience administering federal Title IV financial aid programs
- Proficiency with student information systems such as Banner or Colleague
- Knowledge of federal and state financial aid regulations and compliance requirements
- Strong written and verbal communication skills for student counseling
- Experience with verification processes and resolving conflicting student financial documents
Tips for Your Financial Aid Coordinator Job Search
Tailor your resume to federal aid systems
Hiring managers scan for hands-on experience with federal student aid platforms and compliance workflows. Name the specific systems you've worked in, the aid programs you administered, and the regulatory frameworks you applied, rather than listing generic administrative skills.
Highlight your verification and audit experience
Many postings specifically require experience resolving verification conflicts and preparing for federal or institutional audits. Call out the volume of files you've processed and any discrepancy resolution procedures you owned, because these details set you apart from generalist candidates.
Apply early to roles that fit
Migrate Mate lists financial aid coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings by institution type
Community colleges, four-year universities, and proprietary schools each operate under different aid structures and compliance pressures. If your background is in community college Pell processing, filter your search to two-year institutions where your experience maps directly to what the role demands.
Prepare for scenario-based interview questions
Interviewers at financial aid offices routinely present a conflicted verification case or a student appeal and ask how you'd resolve it. Walk through your reasoning step by step, naming the regulation or policy you'd apply, rather than giving a general answer about following procedures.
Follow up after submitting your application
Financial aid offices often post positions during peak enrollment cycles and move quickly. A brief, professional follow-up to the hiring coordinator a week after applying confirms your interest and keeps your application active when screening decisions are being made.
Financial Aid Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most financial aid coordinators?
The most active employers for financial aid coordinators right now are Keiser University, Unitek Learning, and City University of New York, and the most openings are in California, Florida, and New York, based on current listings on Migrate Mate as of November 2026. Demand tends to be strongest at institutions with large undergraduate enrollment and active federal aid portfolios.
How many financial aid coordinator jobs are remote?
About 41% of financial aid coordinator openings are fully remote or hybrid as of November 2026, though the role is predominantly on-site at most institutions due to in-person student counseling requirements. Sub-functions like loan processing, compliance review, and document verification are the most likely to be offered on a hybrid or fully remote basis.
How do you become a financial aid coordinator?
Start by earning a bachelor's degree in a field such as education, business, or finance, then gain entry-level experience in a financial aid, registrar, or student services office. Build familiarity with federal Title IV aid programs, student information systems, and verification procedures. Many coordinators move into the role after starting as a financial aid assistant or advisor, then advancing as they demonstrate regulatory competency and counseling skill.
Can you get a financial aid coordinator job with little experience?
Yes, entry-level financial aid coordinator roles exist, and many institutions hire candidates who have worked in adjacent student services positions such as admissions, bursar, or academic advising. Demonstrating knowledge of federal aid regulations, comfort with database-driven workflows, and strong communication skills can offset a shorter direct experience record when you apply for coordinator roles at smaller colleges or community institutions.
What does the financial aid coordinator interview process look like?
Most financial aid coordinator interviews involve a phone or video screen with HR, followed by one or two rounds with the financial aid director and sometimes a panel that includes student services staff. Expect scenario-based questions about resolving verification issues, handling student appeals, and applying regulatory requirements. Some institutions ask candidates to walk through a sample aid package or compliance scenario before a final offer is extended.
Where can I find and apply to financial aid coordinator jobs?
You can find and apply to financial aid coordinator jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your background and experience level, then apply directly to each position that fits.
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