Fixed Operations Manager Jobs
Fixed operations manager jobs are open across automotive dealerships, heavy equipment, fleet services, and OEM networks, from service director trainee to multi-rooftop director of fixed operations, with specializations in service department management, parts operations, and warranty administration. Find a role that fits below and apply directly.
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At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.
We're looking for a Regional Manager, U.S. Fixed Operations to join our team in Kyle, Texas! You’ll provide leadership, coaching, and operational support across our U.S. dealerships, helping our Service and Parts teams deliver strong financial performance, operational consistency, and an exceptional customer experience.
Working closely with General Managers and dealership Service, Parts, and Fixed Operations leaders, you’ll help establish clear expectations, identify opportunities, and drive accountability across the region. You’ll also oversee the performance of our Service Business Development Center (BDC) and directly lead the BDC Manager.
How you will make an impact:
- Leading and supporting regional Fixed Operations performance, working alongside General Managers, Service Managers, Parts Managers, and Fixed Operations Managers to strengthen dealership results
- Reviewing dealership performance regularly, identifying risks and opportunities, establishing corrective actions, and following through on ownership and timelines
- Optimizing Parts operations, including inventory levels and turns, pricing, special orders, lost sales, core returns, reconciliations, wholesale and counter sales, and aged receivables
- Strengthening Service operations, including staffing, productivity, repair-order management, customer follow-up, appointment scheduling, warranty administration, and customer satisfaction
- Leading the Service BDC, reviewing appointment activity, show rates, outbound campaigns, call quality, customer follow-up, and service-level performance across the U.S. dealerships
- Managing and developing the BDC Manager, providing clear expectations, regular coaching, performance feedback, development planning, and accountability
- Validating BDC payroll and incentive submissions, ensuring hours, salaries, commissions, bonuses, approvals, calculations, and supporting documentation are accurate and aligned with company requirements
- Coaching and developing dealership teams, supporting training for Service Advisors, Technicians, Parts employees, and other Fixed Operations team members
- Communicating and escalating operational concerns, including significant financial, payroll, compliance, customer, employee, and safety matters
What drives your success:
- You have progressive leadership experience within automotive Fixed Operations, Service, Parts, or dealership operations
- You have a strong understanding of Service and Parts financial performance, including gross profit, expenses, pricing, productivity, inventory, and operating KPIs
- You have experience coaching and developing dealership leaders and frontline teams
- You have experience using dealership systems, reporting tools, and performance data to identify opportunities and drive results
- You have a strong understanding of warranty administration, repair-order management, inventory controls, and customer-retention practices
- You are comfortable analyzing financial and operational results and turning the numbers into clear actions
- You are a collaborative leader who can influence and support dealership teams while maintaining accountability
- You are highly organized, proactive, and comfortable managing priorities across multiple dealership locations
- You are comfortable travelling throughout the U.S. region as required
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential.
We're looking for a Regional Manager, U.S. Fixed Operations to join our team in Kyle, Texas! You’ll provide leadership, coaching, and operational support across our U.S. dealerships, helping our Service and Parts teams deliver strong financial performance, operational consistency, and an exceptional customer experience.
Working closely with General Managers and dealership Service, Parts, and Fixed Operations leaders, you’ll help establish clear expectations, identify opportunities, and drive accountability across the region. You’ll also oversee the performance of our Service Business Development Center (BDC) and directly lead the BDC Manager.
How you will make an impact:
- Leading and supporting regional Fixed Operations performance, working alongside General Managers, Service Managers, Parts Managers, and Fixed Operations Managers to strengthen dealership results
- Reviewing dealership performance regularly, identifying risks and opportunities, establishing corrective actions, and following through on ownership and timelines
- Optimizing Parts operations, including inventory levels and turns, pricing, special orders, lost sales, core returns, reconciliations, wholesale and counter sales, and aged receivables
- Strengthening Service operations, including staffing, productivity, repair-order management, customer follow-up, appointment scheduling, warranty administration, and customer satisfaction
- Leading the Service BDC, reviewing appointment activity, show rates, outbound campaigns, call quality, customer follow-up, and service-level performance across the U.S. dealerships
- Managing and developing the BDC Manager, providing clear expectations, regular coaching, performance feedback, development planning, and accountability
- Validating BDC payroll and incentive submissions, ensuring hours, salaries, commissions, bonuses, approvals, calculations, and supporting documentation are accurate and aligned with company requirements
- Coaching and developing dealership teams, supporting training for Service Advisors, Technicians, Parts employees, and other Fixed Operations team members
- Communicating and escalating operational concerns, including significant financial, payroll, compliance, customer, employee, and safety matters
What drives your success:
- You have progressive leadership experience within automotive Fixed Operations, Service, Parts, or dealership operations
- You have a strong understanding of Service and Parts financial performance, including gross profit, expenses, pricing, productivity, inventory, and operating KPIs
- You have experience coaching and developing dealership leaders and frontline teams
- You have experience using dealership systems, reporting tools, and performance data to identify opportunities and drive results
- You have a strong understanding of warranty administration, repair-order management, inventory controls, and customer-retention practices
- You are comfortable analyzing financial and operational results and turning the numbers into clear actions
- You are a collaborative leader who can influence and support dealership teams while maintaining accountability
- You are highly organized, proactive, and comfortable managing priorities across multiple dealership locations
- You are comfortable travelling throughout the U.S. region as required
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
See All 39 Fixed Operations Manager Jobs
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Find Fixed Operations Manager JobsFixed Operations Manager Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in fixed operations manager jobs.
- Five or more years of automotive service department management experience
- Proven ability to manage service and parts P&L and hit gross profit targets
- Experience with dealer management systems such as CDK or Reynolds and Reynolds
- Strong working knowledge of warranty processes and OEM compliance standards
- Demonstrated ability to recruit, train, and retain service technicians and advisors
- Associate or bachelor's degree in business, automotive technology, or a related field
Tips for Your Fixed Operations Manager Job Search
Quantify your service department results
Hiring managers want numbers: CSI scores you improved, gross profit per repair order, parts-to-labor ratios, or technician productivity percentages. Pull those figures from your DMS reports before you write a single bullet on your resume.
Get your OEM certification current
Many dealer groups require brand-specific certifications from Ford, GM, Stellantis, or Toyota before extending an offer. Check your target employer's brand affiliation and complete any missing modules so the credential shows on your resume before you apply.
Apply early to roles that fit
Migrate Mate lists fixed operations manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target groups with multiple rooftops
Multi-point dealer groups actively promote from within and post fixed ops roles that come with broader P&L scope than single-point stores. Search specifically for regional groups and auto group holding companies, not just individual dealership names.
Prepare a scenario answer on technician retention
Interviewers for fixed operations manager roles almost always ask how you've addressed technician turnover. Prepare a specific example covering your diagnostic approach, what you changed, and the measurable outcome, because a vague answer immediately signals limited floor-level management experience.
Negotiate against total fixed-ops compensation, not base
Fixed operations manager offers typically include a pay plan tied to service and parts gross. Before countering, ask for the current department's gross trend so you can project realistic variable earnings and negotiate from actual total compensation, not base salary alone.
Fixed Operations Manager Jobs: Frequently Asked Questions
Which companies are hiring the most fixed operations managers?
The companies hiring the most fixed operations managers right now include Amazon, Camping World, and PGIM, with the largest share of openings in Texas, Georgia, and New Jersey, based on current listings on Migrate Mate as of November 2026. Multi-rooftop dealer groups and OEM-affiliated service networks account for the majority of active postings.
How many fixed operations manager jobs are remote?
About 29% of fixed operations manager openings are fully remote or hybrid as of November 2026, reflecting that most of the role requires physical presence on the service drive and in the parts department. The sub-areas with the most remote flexibility are warranty audit work, regional training coordination, and corporate fixed ops consulting roles.
How do you become a fixed operations manager?
Most fixed operations managers start as service advisors or parts counter staff, then move into service manager or parts manager roles before stepping into a combined fixed ops position. Building fluency in both departments, earning OEM brand certifications, and demonstrating consistent gross profit improvement at the department level are the clearest steps toward a fixed operations manager title.
Can you get hired as a fixed operations manager with limited experience?
Candidates with strong single-department results, meaning service or parts but not both, can be competitive if the dealer group is willing to develop a fixed ops director from within. Emphasize your DMS proficiency, CSI or customer retention metrics, and any exposure to the other department. Smaller single-point stores are more likely to take a chance on a candidate who hasn't yet run both departments simultaneously.
What does the fixed operations manager interview process look like?
Most dealer groups run two to three interview rounds: an initial call with HR or a talent coordinator, a working interview or on-site walkthrough with the dealer principal or GM, and sometimes a final conversation with a regional director. Expect questions on your approach to technician productivity, how you handle warranty chargebacks, and what your process is for diagnosing a declining customer pay repair order count.
Where can I find and apply to fixed operations manager jobs?
You can find and apply to fixed operations manager jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience level and target market, then apply directly to each listing from the job page.
See All 39 Fixed Operations Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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