AI Program Manager Green Card Jobs
AI Program Manager roles at U.S. tech and enterprise companies qualify for EB-2 or EB-3 green card sponsorship through the PERM labor certification process. Your employer files on your behalf, documenting that no equally qualified U.S. worker is available. Strong AI delivery credentials and an advanced degree in computer science, engineering, or a related field support EB-2 classification.
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Get Access To All JobsAbout us:
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
Role Overview
Proofpoint is seeking a strategic and hands-on AI Program Manager & Developer to lead AI initiatives with primary development focus in Services and Support.
This role serves as:
- The primary liaison to the Proofpoint AI Business Council
- The driver of AI development and implementation within Support & Services
- A cross-functional coordinator across Support, Professional Services, TAM, CSM, and Customer Operations
This is a hybrid leadership + builder role — responsible for delivering measurable business impact while ensuring alignment with enterprise AI governance, Project Horizon priorities, and Proofpoint’s responsible AI standards.
Key Responsibilities
1. AI Strategy & Program Leadership
- Lead AI roadmap execution across the Services and Support team
- Identify and prioritize high-impact AI use cases aligned to Services and Support goals
- Track and report adoption, efficiency, and ROI metrics
-
Coordinate AI initiatives across:
-
Customer Support
- Professional Services
- TAM / CSM
- Customer Operations
- Serve as the Customer Office representative to the Proofpoint AI Business Council
- Ensure alignment with enterprise AI governance, licensing, and publishing standards
- Translate enterprise AI strategy into actionable Customer Office execution plans
2. AI Development (Services & Support)
-
Design and build Custom GPTs and AI workflows tailored to:
-
Case summarization
- Troubleshooting guidance
- Smart routing & case deflection
- Knowledge base generation
- Services documentation automation
- Executive reporting automation
- Develop structured workflows and agentic use cases
- Partner with IT on integrations (SharePoint, Teams, Outlook, GitHub, Jira, Salesforce, etc.)
- Ensure appropriate RBAC, data security, and governance controls
- Establish reusable AI frameworks that can scale cross functionally
3. Governance & AI Business Council Liaison
- Act as a primary liaison to the Proofpoint AI Business Council
- Bring forward use cases, risks, and adoption metrics
- Communicate governance updates, licensing changes, and publishing policies
-
Partner with IT Admins and AI Project Leads to:
-
Ensure compliant GPT publishing
- Track usage and ROI
- Maintain governance alignment
- Champion responsible AI adoption
4. Adoption & Change Enablement
- Identify and enable Citizen Developers within Support & Services
- Provide training, best practices, and AI office hours
- Measure adoption and optimize based on usage data
- Create documentation and playbooks for scalable AI deployment
- Foster an innovation mindset while maintaining operational rigor
Qualifications
Experience
- 5 years in Program Management, Technical Operations, Product Operations, or Services Enablement in a SaaS organization
- Strong experience implementing automation, AI solutions, or workflow improvements
- Experience driving cross-functional initiatives without direct authority
- Experience operating in a customer-facing or services-driven environment
Technical Skills
- Experience with generative AI platforms (ChatGPT Enterprise, Copilot, APIs)
- Familiarity with building custom GPTs, structured prompts, or workflow automation
- Basic to intermediate scripting (Python or similar) preferred
- Familiarity with SaaS tools: Jira, Confluence, Salesforce, GitHub, Service Cloud, etc.
- Understanding of AI governance, data security, and enterprise compliance considerations
Leadership Skills
- Strong executive communication skills
- Ability to influence senior stakeholders
- Comfortable operating at both strategic and hands-on levels
- Strong organizational and change management skills
- Data-driven mindset with focus on measurable impact
Why This Role Matters
As Proofpoint accelerates AI adoption enterprise-wide, the Customer Office must leverage AI to:
- Improve CSAT
- Increase operational efficiency
- Scale services delivery without proportional headcount growth
- Reduce case volume and resolution time
- Empower engineers and practitioners with AI-augmented workflows
This role ensures AI is implemented thoughtfully, securely, and with measurable business value across the Customer Office.
Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How to Apply
Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
Base Pay Ranges:
SF Bay Area, New York City Metro Area:
Base Pay Range: 166,500.00 - 244,200.00 USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 136,200.00 - 199,760.00 USD
All other cities and states excluding those listed above:
Base Pay Range: 124,100.00 - 182,050.00 USD
About us:
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
How We Work:
At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
Bold in how we dream and innovate
Responsive to feedback, challenges and opportunities
Accountable for results and best in class outcomes
Visionary in future focused problem-solving
Exceptional in execution and impact
Role Overview
Proofpoint is seeking a strategic and hands-on AI Program Manager & Developer to lead AI initiatives with primary development focus in Services and Support.
This role serves as:
- The primary liaison to the Proofpoint AI Business Council
- The driver of AI development and implementation within Support & Services
- A cross-functional coordinator across Support, Professional Services, TAM, CSM, and Customer Operations
This is a hybrid leadership + builder role — responsible for delivering measurable business impact while ensuring alignment with enterprise AI governance, Project Horizon priorities, and Proofpoint’s responsible AI standards.
Key Responsibilities
1. AI Strategy & Program Leadership
- Lead AI roadmap execution across the Services and Support team
- Identify and prioritize high-impact AI use cases aligned to Services and Support goals
- Track and report adoption, efficiency, and ROI metrics
-
Coordinate AI initiatives across:
-
Customer Support
- Professional Services
- TAM / CSM
- Customer Operations
- Serve as the Customer Office representative to the Proofpoint AI Business Council
- Ensure alignment with enterprise AI governance, licensing, and publishing standards
- Translate enterprise AI strategy into actionable Customer Office execution plans
2. AI Development (Services & Support)
-
Design and build Custom GPTs and AI workflows tailored to:
-
Case summarization
- Troubleshooting guidance
- Smart routing & case deflection
- Knowledge base generation
- Services documentation automation
- Executive reporting automation
- Develop structured workflows and agentic use cases
- Partner with IT on integrations (SharePoint, Teams, Outlook, GitHub, Jira, Salesforce, etc.)
- Ensure appropriate RBAC, data security, and governance controls
- Establish reusable AI frameworks that can scale cross functionally
3. Governance & AI Business Council Liaison
- Act as a primary liaison to the Proofpoint AI Business Council
- Bring forward use cases, risks, and adoption metrics
- Communicate governance updates, licensing changes, and publishing policies
-
Partner with IT Admins and AI Project Leads to:
-
Ensure compliant GPT publishing
- Track usage and ROI
- Maintain governance alignment
- Champion responsible AI adoption
4. Adoption & Change Enablement
- Identify and enable Citizen Developers within Support & Services
- Provide training, best practices, and AI office hours
- Measure adoption and optimize based on usage data
- Create documentation and playbooks for scalable AI deployment
- Foster an innovation mindset while maintaining operational rigor
Qualifications
Experience
- 5 years in Program Management, Technical Operations, Product Operations, or Services Enablement in a SaaS organization
- Strong experience implementing automation, AI solutions, or workflow improvements
- Experience driving cross-functional initiatives without direct authority
- Experience operating in a customer-facing or services-driven environment
Technical Skills
- Experience with generative AI platforms (ChatGPT Enterprise, Copilot, APIs)
- Familiarity with building custom GPTs, structured prompts, or workflow automation
- Basic to intermediate scripting (Python or similar) preferred
- Familiarity with SaaS tools: Jira, Confluence, Salesforce, GitHub, Service Cloud, etc.
- Understanding of AI governance, data security, and enterprise compliance considerations
Leadership Skills
- Strong executive communication skills
- Ability to influence senior stakeholders
- Comfortable operating at both strategic and hands-on levels
- Strong organizational and change management skills
- Data-driven mindset with focus on measurable impact
Why This Role Matters
As Proofpoint accelerates AI adoption enterprise-wide, the Customer Office must leverage AI to:
- Improve CSAT
- Increase operational efficiency
- Scale services delivery without proportional headcount growth
- Reduce case volume and resolution time
- Empower engineers and practitioners with AI-augmented workflows
This role ensures AI is implemented thoughtfully, securely, and with measurable business value across the Customer Office.
Why Proofpoint?
At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
Our Culture:
Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.
We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.
How to Apply
Interested? Submit your application along with any supporting information- we can’t wait to hear from you!
Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option.
Base Pay Ranges:
SF Bay Area, New York City Metro Area:
Base Pay Range: 166,500.00 - 244,200.00 USD
California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska:
Base Pay Range: 136,200.00 - 199,760.00 USD
All other cities and states excluding those listed above:
Base Pay Range: 124,100.00 - 182,050.00 USD
See all 860+ AI Program Manager jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new AI Program Manager roles.
Get Access To All JobsTips for Finding Green Card Sponsorship as an AI Program Manager
Frame your AI credentials for PERM documentation
PERM requires your employer to advertise the role and document that your qualifications are genuinely required. Compile evidence that your AI program management experience, not general project management, is essential to the position before the process begins.
Target employers with active PERM filing histories
Use Migrate Mate to filter AI Program Manager roles by employers who have filed PERM labor certifications before. Prior PERM activity signals that an employer understands the process and has legal infrastructure in place to sponsor you.
Verify the role title matches DOL occupation definitions
DOL sets prevailing wages by job title and location using O*NET codes. If your employer lists you as a generic Program Manager rather than an AI-specific title, the wage tier may not reflect your level. Confirm the SOC code maps to your actual duties before your employer submits the LCA.
Request the PERM timeline in writing during offer negotiation
Some employers start PERM in year one of your employment; others wait. Ask directly whether the company has a policy on green card initiation and get the expected start date documented in your offer letter or employment agreement.
Check your prevailing wage tier using the OFLC Wage Search
PERM locks your employer into paying at least the DOL prevailing wage for your location and job title. Run the OFLC Wage Search yourself before signing an offer so you know whether the proposed salary meets the minimum required for your sponsorship to proceed.
AI Program Manager jobs are hiring across the US. Find yours.
Find AI Program Manager JobsAI Program Manager Green Card Sponsorship: Frequently Asked Questions
Does an AI Program Manager role qualify for EB-2 or EB-3 green card sponsorship?
Most AI Program Manager positions qualify for either classification. EB-2 applies if the role genuinely requires a master's degree or equivalent in computer science, engineering, or a related field, and your credentials match. EB-3 covers roles where a bachelor's degree plus experience is the standard requirement. Your employer's PERM job description determines which category applies, so the language in that filing matters significantly.
How is PERM green card sponsorship different from H-1B for this role?
H-1B is a temporary nonimmigrant status, capped annually, and subject to a lottery for most applicants. PERM-based green card sponsorship, by contrast, leads to permanent residency with no lottery. The trade-off is time: the PERM labor certification process alone takes six to eighteen months before USCIS even reviews your I-140 petition. For AI Program Managers from most countries outside India and China, EB-3 priority dates are current, which can make the total timeline comparable to multiple H-1B cycles.
Which types of employers typically sponsor green cards for AI Program Managers?
Large technology companies, enterprise software firms, financial institutions with AI divisions, and healthcare systems with data infrastructure teams are the most active PERM sponsors for this role. Staffing agencies and consulting firms occasionally sponsor, but direct-hire positions are more likely to include green card support. Searching for roles with documented PERM filing histories, rather than roles that only mention sponsorship as a possibility, significantly narrows your list to employers who actually follow through.
How can I find AI Program Manager jobs where the employer will sponsor a green card?
Migrate Mate lets you filter AI Program Manager job listings specifically by employers with PERM labor certification history, so you're not applying to companies that mention sponsorship in their postings but rarely execute on it. Focusing your search on employers with a verified track record of green card filings saves significant time in a process where employer commitment is as important as your own qualifications.
Can I switch employers after my PERM is filed but before I get my green card?
Changing employers after PERM is filed but before your I-140 is approved generally requires restarting the PERM process with the new employer. If your I-140 is already approved and your priority date is current or close, portability rules under AC21 may allow you to transfer the approved petition to a new employer in a same or similar occupation. AI Program Manager roles have enough occupational overlap with adjacent titles that portability is often viable, but the new role's duties must align with the original PERM job description.
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