Green Card Business Support Manager Jobs
Business Support Manager roles qualify for EB-2 or EB-3 green card sponsorship when employers file PERM labor certification with the Department of Labor. The process establishes a permanent position, verifies prevailing wage compliance, and leads to lawful permanent residency rather than a temporary work authorization tied to a single employer.
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The Global Markets and Risks IT department is seeking a Business Support and Monitoring IT Manager to lead application support for Global Markets Front Office platforms—including Equity Derivatives, Securities Lending, Global Macro, Rates, FX, Commodities, and Credit Markets—as well as downstream support functions.
This hands-on leadership role oversees a team of 15 or more IT Application Support Analysts providing high-quality Level 1 and Level 2 functional and technical support. You will lead key aspects of application production management, with a focus on incident management, platform observability, capacity planning, and continuous service improvement. You will work closely with technology leaders across business platforms and infrastructure teams, as well as with Natixis’s head office in Europe.
Supported Applications and Technical Scope
- Electronic trading and execution: Fixed income and FX trading workflows, pricing, and Credit Markets execution gateways, including ION, FIX protocol, and exchange connectivity.
- Securities lending, equity structured products, and derivatives: Trading platforms such as Fidessa, Horizon, and Dash; equity structured products trade workflows; booking; lifecycle management; and documentation.
- Risk and analytics: Real-time pricing, P&L, and risk calculation engines, including P&L, Greeks, VaR, and stress testing across asset classes.
- Market data and access: LSEG RTDS/TREP, Bloomberg B-Pipe, and market access and electronic trading connectivity infrastructure.
- Core vendor engines and downstream flows: Booking engines such as Summit, Murex, Sophis, and Loanet, with downstream flows to Operations, including Calypso, SWIFT, settlement, and clearing; and to Finance.
- Regulatory reporting: Reporting engines such as TRACE.
Essential Duties and Responsibilities
Responsibilities include, but are not limited to:
- Lead IT functional and technical application support for trading workflows, execution platforms, trade and booking gateways, pricing, P&L and risk systems, reference data, and market data and access platforms.
- Oversee production management activities, including incident management and monitoring.
- Ensure alignment with the IT run framework, including incident and problem management, communications, root cause analysis, post-incident reviews, action-plan follow-up, and IT documentation requirements.
- Improve support organization and processes within the team and in partnership with local and global IT Development and IT Infrastructure teams, including follow-the-sun support and remediation follow-up.
- Strengthen collaboration across Natixis platforms locally and globally, including with teams in Paris, to support Global Markets IT.
- Develop the team, build trust, empower team members, and foster engagement and talent development.
- Build strong partnerships with business users to understand business processes and align IT support with business needs.
- Develop relationships with technology vendors.
- Plan resources and manage work in accordance with prioritization governance.
- Provide regular status updates to senior management.
- Mentor team members on IT support and monitoring best practices.
- Work with the IT leadership team to shape IT strategy and promote continuous improvement, strengthening the team’s ability to support application platforms and deliver reliable service to users.
Qualifications
- Bachelor’s or master’s degree in engineering or computer science.
- At least 8 years of experience leading IT application functional and technical support teams, ideally with 8 to 20 team members.
- At least 8 years of experience in financial services; experience at an international bank is strongly preferred.
- Knowledge of financial products and trade workflows, including structured products, equity options, securities lending, total return swaps (TRS), repos, interest rate derivatives and term structures, credit bonds, and collateralized loan obligations (CLOs).
- In-depth understanding of market data and access infrastructure, including LSEG RTDS/TREP and Bloomberg B-Pipe.
- Expert knowledge of IT support and monitoring best practices.
- Significant experience with vendor booking applications, such as Sophis, Loanet, and Summit, and their feeds to downstream systems for Operations, including collateral management, Calypso, settlement, clearing, and SWIFT, as well as Finance, Risk, and Compliance.
- Good understanding of regulations related to broker-dealer activities.
- Strong knowledge of securities financing and fixed income trades, post-trade business processes, settlement and clearing, and transaction regulatory reporting.
- Advanced leadership skills.
- Excellent written and verbal communication skills, as well as strong active-listening skills.
- Strong project management skills, including organization, planning, time management, and prioritization, with close attention to detail and the ability to meet deadlines.
- Strong interpersonal skills and the ability to build relationships and networks at all levels of the organization.
The salary range for this Director position will be between $195,000 - $230,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance.
Position Summary
The Global Markets and Risks IT department is seeking a Business Support and Monitoring IT Manager to lead application support for Global Markets Front Office platforms—including Equity Derivatives, Securities Lending, Global Macro, Rates, FX, Commodities, and Credit Markets—as well as downstream support functions.
This hands-on leadership role oversees a team of 15 or more IT Application Support Analysts providing high-quality Level 1 and Level 2 functional and technical support. You will lead key aspects of application production management, with a focus on incident management, platform observability, capacity planning, and continuous service improvement. You will work closely with technology leaders across business platforms and infrastructure teams, as well as with Natixis’s head office in Europe.
Supported Applications and Technical Scope
- Electronic trading and execution: Fixed income and FX trading workflows, pricing, and Credit Markets execution gateways, including ION, FIX protocol, and exchange connectivity.
- Securities lending, equity structured products, and derivatives: Trading platforms such as Fidessa, Horizon, and Dash; equity structured products trade workflows; booking; lifecycle management; and documentation.
- Risk and analytics: Real-time pricing, P&L, and risk calculation engines, including P&L, Greeks, VaR, and stress testing across asset classes.
- Market data and access: LSEG RTDS/TREP, Bloomberg B-Pipe, and market access and electronic trading connectivity infrastructure.
- Core vendor engines and downstream flows: Booking engines such as Summit, Murex, Sophis, and Loanet, with downstream flows to Operations, including Calypso, SWIFT, settlement, and clearing; and to Finance.
- Regulatory reporting: Reporting engines such as TRACE.
Essential Duties and Responsibilities
Responsibilities include, but are not limited to:
- Lead IT functional and technical application support for trading workflows, execution platforms, trade and booking gateways, pricing, P&L and risk systems, reference data, and market data and access platforms.
- Oversee production management activities, including incident management and monitoring.
- Ensure alignment with the IT run framework, including incident and problem management, communications, root cause analysis, post-incident reviews, action-plan follow-up, and IT documentation requirements.
- Improve support organization and processes within the team and in partnership with local and global IT Development and IT Infrastructure teams, including follow-the-sun support and remediation follow-up.
- Strengthen collaboration across Natixis platforms locally and globally, including with teams in Paris, to support Global Markets IT.
- Develop the team, build trust, empower team members, and foster engagement and talent development.
- Build strong partnerships with business users to understand business processes and align IT support with business needs.
- Develop relationships with technology vendors.
- Plan resources and manage work in accordance with prioritization governance.
- Provide regular status updates to senior management.
- Mentor team members on IT support and monitoring best practices.
- Work with the IT leadership team to shape IT strategy and promote continuous improvement, strengthening the team’s ability to support application platforms and deliver reliable service to users.
Qualifications
- Bachelor’s or master’s degree in engineering or computer science.
- At least 8 years of experience leading IT application functional and technical support teams, ideally with 8 to 20 team members.
- At least 8 years of experience in financial services; experience at an international bank is strongly preferred.
- Knowledge of financial products and trade workflows, including structured products, equity options, securities lending, total return swaps (TRS), repos, interest rate derivatives and term structures, credit bonds, and collateralized loan obligations (CLOs).
- In-depth understanding of market data and access infrastructure, including LSEG RTDS/TREP and Bloomberg B-Pipe.
- Expert knowledge of IT support and monitoring best practices.
- Significant experience with vendor booking applications, such as Sophis, Loanet, and Summit, and their feeds to downstream systems for Operations, including collateral management, Calypso, settlement, clearing, and SWIFT, as well as Finance, Risk, and Compliance.
- Good understanding of regulations related to broker-dealer activities.
- Strong knowledge of securities financing and fixed income trades, post-trade business processes, settlement and clearing, and transaction regulatory reporting.
- Advanced leadership skills.
- Excellent written and verbal communication skills, as well as strong active-listening skills.
- Strong project management skills, including organization, planning, time management, and prioritization, with close attention to detail and the ability to meet deadlines.
- Strong interpersonal skills and the ability to build relationships and networks at all levels of the organization.
The salary range for this Director position will be between $195,000 - $230,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Business Support Manager
Document progressive management experience clearly
EB-3 skilled worker petitions require at least two years of qualifying experience, but EB-2 demands a bachelor's degree plus five years of progressive responsibility. Gather performance reviews, org charts, and project scope documents that show increasing authority, not just tenure.
Search for employers with active PERM filings
Target companies that have completed PERM labor certifications for management roles before. Migrate Mate shows employers with verified green card sponsorship history by occupation, so you can focus your applications on organizations that have navigated the process for roles like yours.
Use O*NET to align your job description language
PERM requires the job duties in the employer's application to match the actual role. Cross-reference your offer letter against the O*NET occupation profile for Business Support Managers to identify terminology that DOL reviewers recognize as standard for the classification.
Verify prevailing wage tier before accepting an offer
Your employer must pay at least the prevailing wage DOL certifies for your location and experience level. Run your offered salary against the OFLC Wage Search using your city and the relevant SOC code before signing, since an underpaid offer can delay or block PERM certification.
Understand priority date portability before switching jobs
Once your I-485 has been pending 180 days or more, AC21 portability lets you move to a new employer in a same or similar occupation without losing your place in line. Confirm the new role's duties overlap sufficiently with your original petition before resigning.
Anticipate per-country backlogs at the I-140 stage
If you're a national of India or China, your priority date determines when you can file the I-485, and backlogs can extend the timeline significantly. Plan your career and employer tenure around the fact that USCIS processes I-485 cases in priority date order, not filing order.
Green Card Business Support Manager: Frequently Asked Questions
Do Business Support Manager roles typically qualify for EB-2 or EB-3 sponsorship?
Most Business Support Manager positions are sponsored under EB-3 as professional or skilled worker roles, since they typically require a bachelor's degree or at least two years of specialized experience. EB-2 sponsorship is available when the employer defines the role as requiring an advanced degree or when you hold a bachelor's degree plus five years of progressive management experience. The employer's PERM job description determines which category applies.
How does green card sponsorship for this role differ from H-1B sponsorship?
H-1B visa sponsorship creates a temporary work status tied to that employer, requires an LCA filing with the Department of Labor, and is subject to an annual lottery. Green card sponsorship through PERM is a multi-step permanent process: the employer completes a recruitment test, DOL certifies the labor condition, USCIS approves an I-140 petition, and you then adjust status or go through consular processing. There is no lottery, but per-country numerical limits can create priority date backlogs.
What does the PERM recruitment test require the employer to do?
PERM requires the employer to conduct good-faith recruitment for the Business Support Manager role at the prevailing wage DOL certifies before filing. That typically includes job postings, newspaper advertisements, and internal notifications. The employer must document that no qualified, willing U.S. worker applied, then file the ETA Form 9089 with DOL. Skipping or shortcutting any recruitment step can result in PERM denial or audit.
How do I find employers who actively sponsor green cards for Business Support Manager roles?
Migrate Mate lists employers with verified green card sponsorship history searchable by occupation and location, which lets you target companies that have filed PERM certifications for management roles rather than cold-applying and asking about sponsorship in interviews. Focusing your search on organizations with a documented track record significantly reduces the time spent on employers who are unlikely to commit to the PERM process.
Can I keep my priority date if my sponsoring employer goes through a merger or if I change jobs?
If your employer is acquired and the successor entity continues the same employment on the same terms, your PERM certification and I-140 approval generally survive the transition. If you change employers voluntarily, an approved I-140 priority date can be carried over to a new employer's I-140 petition. Additionally, once your I-485 has been pending 180 days or more, AC21 portability allows you to move to a same or similar occupation without restarting the green card process.