Green Card Client Services Representative Jobs
Client Services Representative jobs with green card sponsorship are available through the EB-2 and EB-3 employment-based categories, which require PERM labor certification filed with the Department of Labor. Employers must document a genuine business need, complete a prevailing wage determination, and demonstrate that no qualified U.S. workers are available before sponsoring you for lawful permanent residence.
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Get Access To All JobsINTRODUCTION
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
LOCATION
Location: Fort Worth, Texas, United States of America
ROLE AND RESPONSIBILITIES
The Client Service Representative delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotations and following up on submitted leads. This role is important to meeting the financial and business goals for the Region’s service business. Reporting to Services Sales Leader, this role sits on the sales team and partners closely with operations. Responsible for contract renewal, scope expansion, improving customer satisfaction and ensuring contractual obligations are being met. Identifies opportunities for growth and sales in assigned customer portfolio and partners with the sales team as required. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes customer support and sales activities at client’s facilities as needed. Duties include making sales or obtaining order or contracts for services.
What you will do:
- Responsible for customer satisfaction, retention, and growth for assigned portfolio mostly consisting of small service agreement customers and accounts.
- Delivers growth by prospecting for other non-agreement customers; sources may include cold calls, leads linkage, quick quotes, and new lead management.
- Driving new mechanical service agreements and service agreement renewals.
- Responsible for time and material (T & M) and Quoted Job pull-through opportunities, working with the estimating team on the proposals and delivering proposals to the customer in a time frame to meet their needs.
- Drives the account management process for assigned portfolio, which includes development of customer account profiles, account strategies, service delivery plan, customer budget planning and scheduled customer visits.
- Identifies and communicates issues, business goals and objectives on all assigned accounts.
- Responsible for responding within 24 hours to all customer inquiries and concerns.
- Responsible for reviewing the financial performance of all assigned accounts on a weekly basis and provide a correction plan for poor performing service agreements to include Accounts Receivable follow up.
- Responsible for meeting department growth plans by selling and expanding customer base. To include making the required number of customer sales calls monthly.
- Responsible for customer assurance regarding equipment up-time and reliability.
- Assists in creating standard work / cadence for meeting customer needs.
- Assists Account Managers with strategic customers as assigned.
- Ensures customer opportunities are entered into Salesforce accurately and that the sales pipeline is actively reflected.
- Other duties as assigned.
BASIC QUALIFICATIONS
What you will bring:
- Bachelor’s degree or certificate with two years’ work experience preferred.
- Customer service with relationship building experience is a plus.
- Competencies: customer focus and relationship building, problem solving and initiative, collaboration and teamwork, adaptability and agility, results orientation.
- Mathematical Aptitude.
- Must be able to multi-task and think critically in high-stress situations.
- Must be able to communicate effectively in person, by phone and through written communication.
- Able to work extended hours on occasions when required.
- Working knowledge of HVAC systems preferred.
- Must possess a valid driver’s license for a minimum of 12 months.
COMPENSATION
Annual Base Salary Range or Hourly Base Pay Range: $44,300.00 - $89,424.99
Compensation Type: Salary
Incentive Eligible: No
Sales Commission Eligible: No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
THRIVE AT WORK AND AT HOME
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
- 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations.
SAFETY SENSITIVE ROLE
Yes
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
INTRODUCTION
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
LOCATION
Location: Fort Worth, Texas, United States of America
ROLE AND RESPONSIBILITIES
The Client Service Representative delivers exceptional service and support to our customers by executing the service agreement renewal process, providing quotations and following up on submitted leads. This role is important to meeting the financial and business goals for the Region’s service business. Reporting to Services Sales Leader, this role sits on the sales team and partners closely with operations. Responsible for contract renewal, scope expansion, improving customer satisfaction and ensuring contractual obligations are being met. Identifies opportunities for growth and sales in assigned customer portfolio and partners with the sales team as required. Works with account team(s) to develop innovative solutions that provide a profitable, measurable, and repeatable value. This position includes customer support and sales activities at client’s facilities as needed. Duties include making sales or obtaining order or contracts for services.
What you will do:
- Responsible for customer satisfaction, retention, and growth for assigned portfolio mostly consisting of small service agreement customers and accounts.
- Delivers growth by prospecting for other non-agreement customers; sources may include cold calls, leads linkage, quick quotes, and new lead management.
- Driving new mechanical service agreements and service agreement renewals.
- Responsible for time and material (T & M) and Quoted Job pull-through opportunities, working with the estimating team on the proposals and delivering proposals to the customer in a time frame to meet their needs.
- Drives the account management process for assigned portfolio, which includes development of customer account profiles, account strategies, service delivery plan, customer budget planning and scheduled customer visits.
- Identifies and communicates issues, business goals and objectives on all assigned accounts.
- Responsible for responding within 24 hours to all customer inquiries and concerns.
- Responsible for reviewing the financial performance of all assigned accounts on a weekly basis and provide a correction plan for poor performing service agreements to include Accounts Receivable follow up.
- Responsible for meeting department growth plans by selling and expanding customer base. To include making the required number of customer sales calls monthly.
- Responsible for customer assurance regarding equipment up-time and reliability.
- Assists in creating standard work / cadence for meeting customer needs.
- Assists Account Managers with strategic customers as assigned.
- Ensures customer opportunities are entered into Salesforce accurately and that the sales pipeline is actively reflected.
- Other duties as assigned.
BASIC QUALIFICATIONS
What you will bring:
- Bachelor’s degree or certificate with two years’ work experience preferred.
- Customer service with relationship building experience is a plus.
- Competencies: customer focus and relationship building, problem solving and initiative, collaboration and teamwork, adaptability and agility, results orientation.
- Mathematical Aptitude.
- Must be able to multi-task and think critically in high-stress situations.
- Must be able to communicate effectively in person, by phone and through written communication.
- Able to work extended hours on occasions when required.
- Working knowledge of HVAC systems preferred.
- Must possess a valid driver’s license for a minimum of 12 months.
COMPENSATION
Annual Base Salary Range or Hourly Base Pay Range: $44,300.00 - $89,424.99
Compensation Type: Salary
Incentive Eligible: No
Sales Commission Eligible: No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
THRIVE AT WORK AND AT HOME
- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.
- 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations.
SAFETY SENSITIVE ROLE
Yes
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
See all 42+ Green Card Client Services Representative Jobs
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Get Access To All JobsTips for Finding Green Card Sponsorship in Client Services Representative
Document your progressive client services experience
EB-3 skilled worker requires at least two years of relevant experience, while EB-2 requires a bachelor's degree plus five years of progressive experience. Gather performance reviews, promotion records, and employer letters that show escalating responsibility in account management or client-facing roles before approaching sponsors.
Search Migrate Mate for verified green card sponsors
Use Migrate Mate to identify employers who have actively sponsored Client Services Representative roles through PERM labor certification. Targeting companies with an established sponsorship track record shortens your timeline and signals that HR already understands the process and employer obligations.
Look up the prevailing wage before negotiations
PERM requires your offered salary to meet or exceed the DOL prevailing wage for your specific job zone and location. Run the OFLC Wage Search using SOC code 43-4051 before you receive an offer so you can flag any misalignment early, before the labor certification is filed.
Target employers with dedicated immigration counsel
PERM recruitment timelines involve newspaper advertising, internal postings, and DOL audit readiness requirements that take months to complete. Mid-size and large employers with in-house or retained immigration attorneys are far more likely to follow through on sponsorship than those attempting the process for the first time.
Clarify the EB category before accepting an offer
EB-2 sponsorship requires your role to genuinely require an advanced degree, not just prefer one. If your Client Services Representative job is classified under EB-3 instead, ask whether the employer will support both an I-140 approval and a retained priority date if you later qualify for EB-2 portability.
Understand AC21 portability before you file I-485
Once your I-485 adjustment of status application has been pending for 180 days or more, AC21 portability lets you change employers without restarting your green card if the new role is in the same or a substantially similar occupation. Confirm any prospective employer's willingness to accept a porting candidate before you resign.
Green Card Client Services Representative: Frequently Asked Questions
Does a Client Services Representative role qualify for EB-2 or EB-3 green card sponsorship?
Most Client Services Representative positions qualify under EB-3 as either a professional (bachelor's degree required) or a skilled worker (at least two years of experience required). EB-2 sponsorship is possible if the role genuinely requires an advanced degree or the equivalent combination of a bachelor's degree plus five years of progressive experience, and your employer is willing to document that requirement in the PERM labor certification.
How is green card sponsorship different from H-1B sponsorship for this role?
H-1B visa sponsorship is temporary, subject to an annual lottery, and grants status for three years at a time. Employment-based green card sponsorship through PERM, I-140, and adjustment of status leads to lawful permanent residence with no renewal requirement. The PERM process includes a prevailing wage determination and a formal DOL recruitment test to show no qualified U.S. workers are available, steps that do not exist in H-1B filings. Priority date backlogs can also affect nationals of high-demand countries.
How do I find employers who sponsor green cards for Client Services Representative jobs?
Migrate Mate lists employers with verified PERM sponsorship history for client services and related roles, letting you focus your applications on companies that have already committed to the green card process. This matters because PERM sponsorship requires significant employer investment in DOL recruitment, prevailing wage compliance, and legal fees, so not every employer who posts a job will agree to sponsor.
What does the PERM labor certification process involve for a Client Services Representative employer?
The employer must first obtain a prevailing wage determination from DOL, then conduct a mandatory recruitment campaign that typically includes job postings, newspaper advertising, and internal notice. DOL reviews the application and can audit it for up to five years after certification. Only after PERM is certified can the employer file an I-140 immigrant petition on your behalf, which is the next step toward permanent residence.
Can I change jobs after my green card sponsorship is underway?
It depends on how far along you are. Before your I-140 is approved, changing employers generally requires starting the PERM process over with the new employer, though an approved I-140 priority date can often be retained. Once your I-485 has been pending for 180 days or more, AC21 portability allows you to move to a new employer in the same or a similar occupation without losing your place in the priority date queue.