Green Card Desktop Support Analyst Jobs

INTRODUCTION

Lynn, MA, United States (On-site)
Contract (6 months 1 day)
Published 5 hours ago

ROLE AND RESPONSIBILITIES

• Incident management
• Communication skills
• Escalation management
• Written and verbal communications skills
• Server technologies
• Time management
• Beginner knowledge on Active Directory, Group Policy
• Hands-on experience for Windows, & iOS Corporate Devices
• Coordinate with multiple teams for resolving incidents and executing change tickets
• Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)
• Strong troubleshooting skills for Desktop, Laptops & Peripheral devices

BASIC QUALIFICATIONS

• 3+ years of hands-on experience managing the following technologies:
• Microsoft Desktop Family Operating System (Win 7/10)
• Beginner knowledge on Active Directory, Group Policy
• Active Directory & GPO
• Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections

PREFERRED QUALIFICATIONS

• Very good verbal and written English communication and presentation skills
• Effective time management, team handling and organizational skills
• Client interaction and escalation management

COMPENSATION

• The pay range that the employer in good faith reasonably expects to pay for this position is $19.42/hour - $30.34/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.