Green Card Knowledge Manager Jobs

Location: New York
Other locations: Anywhere in Country
Salary: Competitive
Date: Oct 21, 2026

Job description

Requisition ID: 1754590
Location: Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity

AI products and agents are only as useful as the knowledge they can reach, interpret, and trust. You will shape the shared foundation that connects enterprise information and expert know-how, giving teams current, permission-aware context with evidence that users can inspect.

This is a high-impact role at the intersection of information architecture, semantic systems, retrieval, data engineering, and AI product design. You will turn fragmented information into dependable organizational memory, prove difficult choices in working systems, and create reusable patterns that help teams build differentiated experiences without recreating context, provenance, and access controls for every use case.

About Challenger

Challenger is a new EY program focused on building the firm’s next generation of services. It pursues opportunities where AI enables a fundamentally different service and way of delivering it, including rethinking existing offerings and developing new ones.

Small, dedicated teams build and test ideas in real conditions. Solutions that demonstrate clear business value and operational readiness transition to the business for adoption and scale.

Challenger Core develops and maintains the shared technology, methods, and risk and quality guardrails that support this work. Each team contributes reusable tools and practices, helping make the next service faster and less costly to build.

Your key responsibilities

• Set the knowledge direction. Own the target architecture, roadmap, and decision principles for the knowledge, retrieval, and grounding capabilities used by AI products and agents.
• Design organizational memory. Create a federated approach that respects domain ownership while establishing shared meaning, durable interfaces, and clear lifecycle expectations.
• Translate business questions. Work with domain experts to define the concepts, relationships, and boundaries that AI systems need to interpret information accurately.
• Engineer trusted ingestion. Shape reusable patterns that bring varied sources into the platform while preserving authority, lineage, freshness, licensing, and uncertainty.
• Build effective retrieval. Combine search, semantic, graph, and structured methods based on the problem, making relevance, latency, cost, and explainability trade-offs visible.
• Make evidence inspectable. Ensure context includes citations, provenance, quality signals, and evaluation hooks so users and teams can understand why an answer should be trusted.
• Embed policy in the path. Partner with security, privacy, records, and legal teams to make permitted use, access, retention, and deletion requirements technically enforceable.
• Prove the architecture. Lead lighthouse implementations from prototype through production, using working systems to resolve choices and establish a credible path to scale.
• Operate and improve. Define service objectives, observability, incident learning, and quality measures that keep knowledge capabilities current and dependable after launch.
• Build shared capability. Create reference components and onboarding practices, mentor engineers and stewards, and guide cross-functional architecture decisions.

Skills and attributes for success

• Information architecture: Deep understanding of domain modeling, semantics, taxonomies, ontologies, knowledge graphs, and the judgment to choose the simplest durable approach.
• Retrieval expertise: Strong command of search relevance, hybrid retrieval, ranking, grounded generation, context design, and evaluation.
• Data engineering depth: Ability to design reliable pipelines and contracts across enterprise data, documents, events, and operational systems.
• Trust by design: Practical knowledge of provenance, quality, access, privacy, regional, retention, and lifecycle requirements in production systems.
• Product mindset: Ability to connect architecture choices to user outcomes, adoption, operability, and the economics of knowledge workloads.
• Influential leadership: Clear communication and facilitation skills, with the ability to align domain owners, engineers, risk teams, and senior leaders around complex trade-offs.

To qualify you must have

• Bachelor’s Degree in a relevant field of study.
• 9-12+ years of relevant experience.
• Relevant experience: Substantial experience in data, information, solution, or platform architecture, including ownership of production AI, search, or knowledge systems.
• Enterprise delivery: A record of delivering a shared knowledge, search, graph, or grounded-AI capability across varied sources and organizational boundaries.
• Hands-on technical depth: Practical fluency with semantic, graph, or retrieval technologies, strong SQL, and a general-purpose programming language.
• Data integration: Experience designing pipelines that connect analytical, document, event, and operational information with clear production controls.
• Policy-aware architecture: Evidence of implementing access, provenance, quality, and lifecycle controls through the production retrieval path.
• Architecture judgment: The ability to use prototypes and operational evidence to make sound trade-offs rather than defaulting to a particular vendor or pattern.
• Cross-functional leadership: Experience guiding complex decisions and raising engineering capability through influence, collaboration, and mentoring.
• Travel and On-site requirements: This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.

Ideally, you’ll also have

• Regulated environments: Delivery experience where residency, retention, confidentiality, or assurance requirements materially shape the architecture.
• Complex knowledge domains: Experience with multilingual or multimodal knowledge, large graphs or indexes, federated query, or fast-changing information.
• Production scale: Experience balancing relevance, freshness, latency, resilience, and cost for high-volume knowledge workloads.
• Evaluation expertise: Experience designing meaningful measures for retrieval quality, groundedness, citation accuracy, and authorization behavior.
• Industry contribution: Practical contributions to semantic, data, interoperability, AI operations, open-source, research, or standards communities.

We welcome exceptional candidates from product, service design, operations, transformation, policy, domain, and entrepreneurial backgrounds; no particular degree or certification is required.

What we offer you

At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is:
• New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $172,800 to $359,000
• Bay Area California offices – $180,000 to $374,000
• All other offices locations in the US, including Sacramento – $144,000 to $329,100
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

• To make the most of your application experience, please limit yourself to two applications within a six-month period.
• EY accepts applications for this position on an on-going basis.
• For those living in California, please click here for additional information.
• At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.