Green Card Member Service Representative Jobs
Member Service Representative jobs with green card sponsorship are available through employers willing to file PERM labor certification, then sponsor an I-140 petition for EB-2 or EB-3 permanent residence. These roles suit foreign professionals with degrees in business, finance, or communications who want a direct path to U.S. lawful permanent residency.
Find Green Card Member Service Representative JobsOverview
Showing 4 of 14+ Member Service Representative jobs
See all Member Service Representative Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Member Service Representative roles.
Get Access To All JobsFacility:
CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807
Department:
1752 CHP Member Services
Scheduled Weekly Hours:
40
Hours:
8am-5pm
Work Shift:
Day Shift (United States of America)
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
- Named one of Modern Healthcare’s Best Places to work five times.
- Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
- Acknowledged by Forbes as one of the Best Employers for New Grads.
- Healthcare Innovation's Top Companies to Work for in Healthcare (2025).
Benefits
- Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
The Member Service Representative (MSR) will support multiple lines of business for benefit interpretation, claims, authorizations and membership inquiries. The MSR’s primary focus is to answer phone, or email inquiries from providers, members, customers or brokers regarding questions of coverage, claim status, benefit interpretation, billing and/or authorizations. This individual will be proficient in multiple lines of business, for example Medicare, group, and Individual Marketplace, translating health care related terminology into effective verbal or written communication for the end user to comprehend. In addition to addressing the caller professionally and properly, the MSR will need to document details of the interaction within the database, including any additional action steps taken as follow up.
Education
Required: High School Diploma or Equivalent
Experience
- Experience working in a customer service focused industry strongly desired.
- Health Care/Insurance environment preferred.
- Experience working in a call center preferred.
Skills
- Excellent verbal and written communication skills.
- Able to work independently and collaboratively in teams.
- Self starter.
Licensure/Certification/Registration
N/A
Facility:
CoxHealth South: 3801 S National Ave, Springfield, Missouri, United States of America, 65807
Department:
1752 CHP Member Services
Scheduled Weekly Hours:
40
Hours:
8am-5pm
Work Shift:
Day Shift (United States of America)
CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:
- Named one of Modern Healthcare’s Best Places to work five times.
- Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
- Acknowledged by Forbes as one of the Best Employers for New Grads.
- Healthcare Innovation's Top Companies to Work for in Healthcare (2025).
Benefits
- Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
- For a comprehensive list of benefits, please click here: Benefits | CoxHealth
Job Description:
The Member Service Representative (MSR) will support multiple lines of business for benefit interpretation, claims, authorizations and membership inquiries. The MSR’s primary focus is to answer phone, or email inquiries from providers, members, customers or brokers regarding questions of coverage, claim status, benefit interpretation, billing and/or authorizations. This individual will be proficient in multiple lines of business, for example Medicare, group, and Individual Marketplace, translating health care related terminology into effective verbal or written communication for the end user to comprehend. In addition to addressing the caller professionally and properly, the MSR will need to document details of the interaction within the database, including any additional action steps taken as follow up.
Education
Required: High School Diploma or Equivalent
Experience
- Experience working in a customer service focused industry strongly desired.
- Health Care/Insurance environment preferred.
- Experience working in a call center preferred.
Skills
- Excellent verbal and written communication skills.
- Able to work independently and collaboratively in teams.
- Self starter.
Licensure/Certification/Registration
N/A
See all Green Card Member Service Representative Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Member Service Representative Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship in Member Service Representative
Match your degree to the right EB category
EB-2 requires an advanced degree or a bachelor's plus five years of progressive experience. EB-3 covers a bachelor's degree alone. Pull your foreign credential evaluation early so your employer files under the correct category from the start.
Search employers with active PERM filing history
Use Migrate Mate to identify employers who have already filed PERM applications for Member Service Representative or comparable customer-facing roles. Past filings signal an established HR process and reduce your risk of a first-time filing delay.
Verify the prevailing wage before accepting an offer
Your employer must pay at least the DOL prevailing wage for your SOC code and work location before PERM is filed. Run the OFLC Wage Search for your metro area yourself so you can confirm the offer meets the threshold before you sign anything.
Ask about PERM recruitment timing during interviews
PERM requires the employer to complete a formal recruitment test before filing. Ask hiring managers whether they have an immigration counsel ready and how long past PERM cycles have taken, so you understand realistic timelines before accepting the role.
File I-485 as soon as your priority date becomes current
Nationals from high-demand countries like India and China face per-country backlogs on employment-based green cards. Monitor the USCIS Visa Bulletin monthly and submit your I-485 adjustment of status application the moment your priority date becomes current.
Understand AC21 portability before switching employers
Once your I-485 has been pending for at least 180 days, AC21 portability lets you move to a new employer in the same or similar occupation without restarting the process. Confirm O*NET occupation codes align between your current and prospective roles before resigning.
Green Card Member Service Representative: Frequently Asked Questions
Which EB category covers Member Service Representative roles?
Most Member Service Representative positions qualify under EB-3 when the employer requires a bachelor's degree, or under EB-2 if you hold an advanced degree or a bachelor's degree combined with five or more years of progressive experience in customer service, financial services, or a related field. Your employer's immigration counsel will confirm the correct category based on your credentials and the job description used in the PERM filing.
How does green card sponsorship differ from H-1B sponsorship for this role?
Green card sponsorship through PERM leads to lawful permanent residence, not a temporary status. The employer files a PERM application with the Department of Labor, completes a formal recruitment test, then files an I-140 immigrant petition with USCIS. Unlike the H-1B visa, there is no lottery, but employment-based green cards have annual numerical limits and per-country caps, so nationals of high-demand countries may wait through a priority-date backlog before they can file for adjustment of status.
What does the PERM recruitment test require my employer to do?
The employer must conduct a good-faith recruitment campaign to demonstrate that no qualified U.S. workers are available for the role. For professional positions this includes print or online job advertisements, posting the role internally, and in some cases additional recruitment steps. The employer must document all applicants and rejection reasons before DOL will certify the PERM application. This process typically takes several months before the PERM is even filed.
How do I find Member Service Representative employers who already sponsor green cards?
Migrate Mate lists U.S. employers with verified PERM and employment-based green card filing history, searchable by role and location. Targeting employers who have completed PERM for similar roles before is the most reliable way to avoid working with an employer who is unfamiliar with or unwilling to complete the process. USCIS and DOL public disclosure data confirm which employers have filed I-140 petitions and PERM applications in the past.
Can I change jobs after my employer starts the green card process?
Yes, under two distinct rules. If your original I-140 was approved, you can ask a new employer to file a new I-140 and retain your original priority date. Separately, if your I-485 has been pending for at least 180 days, AC21 portability lets you move to any employer offering a same or similar occupation without restarting the green card process from scratch. Confirm the SOC code alignment using O*NET before making any job change.