Green Card Resolution Specialist Jobs
Resolution Specialist jobs with green card sponsorship require employers to complete PERM labor certification with the Department of Labor, confirming no qualified U.S. workers are available, before filing an I-140 immigrant petition with USCIS. EB-2 and EB-3 pathways both apply depending on your degree and experience, leading to lawful permanent residency.
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Get Access To All JobsINTRODUCTION
NTT DATA, Inc. is currently seeking a Remote – Provider Research & Resolution Specialist with 2+ years of experience in medical claims, provider credentialing, or medical billing/coding. This role supports a leading U.S. health plan.
LOCATION: Fully Remote
PAY RATE: $16.75/hour
KEY RESPONSIBILITIES
- Analyze and process provider-related transactions in accordance with plan guidelines
- Research and resolve pended claims by identifying missing or incorrect information
- Apply critical thinking and problem-solving to ensure accurate claims processing
- Maintain compliance with PHI and HIPAA standards
- Follow established policies and procedures while identifying improvement opportunities
- Handle non-routine, research-based tasks requiring independent judgment
REQUIRED QUALIFICATIONS
- 2+ years of experience in medical claims, provider credentialing, or medical billing/coding
- 2+ years of experience in a role requiring analysis, critical thinking, independent research, with the ability to investigate issues and resolve discrepancies in complex information (Strong attention to detail and accuracy)
- 3+ years of computer experience, including Microsoft Office (Outlook, Excel, Word)
PREFERRED EXPERIENCE
- Experience with provider data management or credentialing
- Facets experience is a plus
- Typing speed of 40+ WPM
Education
- High School Diploma or equivalent
NTT DATA provides a reasonable range of compensation for specific roles. The hourly rate for this remote role is $16.75/hourly. This rate reflects the target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401K program, and additional voluntary or legally required benefits.
ABOUT NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
INTRODUCTION
NTT DATA, Inc. is currently seeking a Remote – Provider Research & Resolution Specialist with 2+ years of experience in medical claims, provider credentialing, or medical billing/coding. This role supports a leading U.S. health plan.
LOCATION: Fully Remote
PAY RATE: $16.75/hour
KEY RESPONSIBILITIES
- Analyze and process provider-related transactions in accordance with plan guidelines
- Research and resolve pended claims by identifying missing or incorrect information
- Apply critical thinking and problem-solving to ensure accurate claims processing
- Maintain compliance with PHI and HIPAA standards
- Follow established policies and procedures while identifying improvement opportunities
- Handle non-routine, research-based tasks requiring independent judgment
REQUIRED QUALIFICATIONS
- 2+ years of experience in medical claims, provider credentialing, or medical billing/coding
- 2+ years of experience in a role requiring analysis, critical thinking, independent research, with the ability to investigate issues and resolve discrepancies in complex information (Strong attention to detail and accuracy)
- 3+ years of computer experience, including Microsoft Office (Outlook, Excel, Word)
PREFERRED EXPERIENCE
- Experience with provider data management or credentialing
- Facets experience is a plus
- Typing speed of 40+ WPM
Education
- High School Diploma or equivalent
NTT DATA provides a reasonable range of compensation for specific roles. The hourly rate for this remote role is $16.75/hourly. This rate reflects the target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position may also be eligible for incentive compensation based on individual and/or company performance.
This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401K program, and additional voluntary or legally required benefits.
ABOUT NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Resolution Specialist
Match your credentials to the right EB category
EB-2 requires a master's degree or a bachelor's plus five years of progressive Resolution Specialist experience. EB-3 covers a bachelor's degree or two years of relevant skilled-worker experience. Getting this right before you apply shapes every document you prepare.
Pull your prevailing wage before negotiating salary
Use the OFLC Wage Search to find the DOL-certified prevailing wage for Resolution Specialist roles in your target metro. PERM requires your offered salary to meet or exceed that figure, so know the threshold before you enter salary discussions with any employer.
Find green-card-sponsoring employers on Migrate Mate
Search Migrate Mate to identify employers with verified employment-based green card sponsorship history for Resolution Specialist roles. Targeting companies already familiar with PERM filing cuts the time you spend educating HR teams from scratch.
Review the O*NET profile before PERM recruitment begins
Employers must run a PERM recruitment test using job duties that match your actual role. Reviewing the O*NET occupation profile for Resolution Specialist lets you confirm that your offer letter and job description align with DOL's classification before the recruitment window opens.
Ask about priority date backlog exposure early
Even after PERM approval and an approved I-140, nationals from India or China may face multi-year waits before a visa number becomes available. Ask a prospective employer whether they'll keep your I-140 approved if you change roles internally, since that preserves your priority date.
Understand AC21 portability before the 180-day mark
Once your I-485 adjustment of status application has been pending 180 days, AC21 portability lets you change employers without losing your place in line, as long as the new Resolution Specialist role is in the same or a similar occupation. Document the occupational similarity carefully.
Green Card Resolution Specialist: Frequently Asked Questions
Which green card category fits a Resolution Specialist role?
Most Resolution Specialist positions qualify under EB-3 for professionals with a bachelor's degree or under EB-3 skilled worker if you have at least two years of relevant experience without a degree. If your role requires a master's degree or a bachelor's plus five years of progressive Resolution Specialist experience, EB-2 is the stronger fit. Your employer's immigration counsel will confirm the correct classification during the PERM prevailing wage determination stage.
How does green card sponsorship differ from H-1B for this role?
H-1B visa is a temporary nonimmigrant status requiring periodic renewal and an employer-filed I-129 petition. Green card sponsorship via PERM is a permanent pathway: your employer files a labor certification with the Department of Labor, then an I-140 immigrant petition with USCIS, and you eventually file for adjustment of status or go through consular processing. There is no lottery, but per-country annual limits mean nationals from high-demand countries can face significant priority-date backlogs before a visa number becomes available.
What does the PERM recruitment test mean for me as a candidate?
PERM requires your employer to run a formal recruitment test before filing, advertising the Resolution Specialist position through DOL-mandated channels and documenting that no minimally qualified U.S. workers applied. You don't run this process yourself, but you should ensure your employer starts it well in advance. The recruitment window, audit risk, and DOL review timeline mean PERM typically takes six months to over a year before an I-140 can even be filed.
How do I find employers who actively sponsor green cards for Resolution Specialists?
Migrate Mate lists employers with verified employment-based green card sponsorship history, letting you focus your job search on companies already experienced with PERM filing for roles like Resolution Specialist. Targeting these employers saves time because their HR and legal teams already understand prevailing wage requirements, the I-140 process, and adjustment of status timelines, rather than needing to be introduced to the process from scratch.
Can I change jobs after my green card sponsorship is underway?
It depends on how far along your case is. If your I-140 has been approved but your I-485 is still pending, you can change employers once the I-485 has been pending 180 days or more under AC21 portability, as long as the new role is in the same or a similar occupation. Your original priority date can also carry over to a new employer's I-140 petition if the original I-140 was already approved, which protects your place in the backlog queue.