Green Card Customer Experience Coordinator Jobs
Customer Experience Coordinator green card sponsorship follows the EB-2 or EB-3 employment-based path, requiring your employer to complete PERM labor certification with the DOL before filing an I-140 petition with USCIS. Per-country limits mean priority date backlogs vary by nationality, so starting the sponsorship process early with a willing employer matters.
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Get Access To All JobsINTRODUCTION
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
WHY YOU'LL LOVE THIS JOB
- Responsible for advancing station success in the Airport organization through performance reviews, station interactions, and other engagements.
- This role is a part of the compliance team within our Airports organization.
The Compliance Coordinator is responsible to ensure stations meet all Local, Federal, and Corporate mandates, regulations, and corporate directives. This role must maintain detailed records and present discrepancies to station leadership or escalate issues to headquarters as necessary. The Compliance Coordinator is responsible for investigating irregularities and interfacing with both regulatory agencies and internal subject matter experts. Areas of oversight may include, but not limited to:
- Dangerous Goods regulations
- Hazardous waste storage and handling procedures
- FAA, TSA, DOT, and FDA regulations
- Environmental, Safety, Security, and OSHA regulations
- Compliance for above/below the wing operations including Business Partner Operations
- Review Internal Control standards to ensure the safeguarding of company assets and maintain a financially fit station
- Conduct effective compliance reviews and proactively identify, investigate, and resolve areas of concern
- GSE and Facility preventative maintenance
- Interacts with American Airlines leadership and outside regulatory agencies
MINIMUM QUALIFICATIONS
- High School diploma or GED equivalency
- Leadership with practical coaching experience
- Ability to work varying hours and shifts to meet business requirements and workload demand
PREFERRED QUALIFICATIONS
- Bachelor's Degree in related field
- Customer service experience
SKILLS, LICENSES & CERTIFICATIONS
- Applicable valid driver’s license as required by local authorities
- Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
- Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint
- Satisfactory completion of written test
- Excellent interpersonal skills
- Ability to accomplish multiple tasks within a limited timeframe
- Ability to work independently and make sound decisions using individual judgment
WHAT YOU'LL GET
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
FEEL FREE TO BE YOURSELF AT AMERICAN
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
INTRODUCTION
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
WHY YOU'LL LOVE THIS JOB
- Responsible for advancing station success in the Airport organization through performance reviews, station interactions, and other engagements.
- This role is a part of the compliance team within our Airports organization.
The Compliance Coordinator is responsible to ensure stations meet all Local, Federal, and Corporate mandates, regulations, and corporate directives. This role must maintain detailed records and present discrepancies to station leadership or escalate issues to headquarters as necessary. The Compliance Coordinator is responsible for investigating irregularities and interfacing with both regulatory agencies and internal subject matter experts. Areas of oversight may include, but not limited to:
- Dangerous Goods regulations
- Hazardous waste storage and handling procedures
- FAA, TSA, DOT, and FDA regulations
- Environmental, Safety, Security, and OSHA regulations
- Compliance for above/below the wing operations including Business Partner Operations
- Review Internal Control standards to ensure the safeguarding of company assets and maintain a financially fit station
- Conduct effective compliance reviews and proactively identify, investigate, and resolve areas of concern
- GSE and Facility preventative maintenance
- Interacts with American Airlines leadership and outside regulatory agencies
MINIMUM QUALIFICATIONS
- High School diploma or GED equivalency
- Leadership with practical coaching experience
- Ability to work varying hours and shifts to meet business requirements and workload demand
PREFERRED QUALIFICATIONS
- Bachelor's Degree in related field
- Customer service experience
SKILLS, LICENSES & CERTIFICATIONS
- Applicable valid driver’s license as required by local authorities
- Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
- Intermediate to advanced knowledge of computer experience in Excel, Word, and PowerPoint
- Satisfactory completion of written test
- Excellent interpersonal skills
- Ability to accomplish multiple tasks within a limited timeframe
- Ability to work independently and make sound decisions using individual judgment
WHAT YOU'LL GET
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.
FEEL FREE TO BE YOURSELF AT AMERICAN
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
See all Green Card Customer Experience Coordinator Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Customer Experience Coordinator Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Experience Coordinator
Document your progressive CX experience early
EB-3 skilled worker eligibility requires at least two years of qualifying experience. Collect dated performance reviews, promotion records, and project summaries that show progressive responsibility in customer experience roles before you start applying.
Search employers with active PERM filing history
Use Migrate Mate to identify Customer Experience Coordinator roles at employers who have filed PERM labor certifications, so you're targeting companies already familiar with the sponsorship process rather than educating a first-time sponsor.
Verify your role meets specialty occupation standards
Pull the O*NET profile for Customer Experience Coordinator and confirm the typical entry requirement is a bachelor's degree. That documentation strengthens your PERM case and helps your employer's attorney justify EB-2 or EB-3 classification to DOL.
Understand the PERM recruitment test requirements
Before DOL certifies your PERM, your employer must run a mandatory recruitment test, advertising the role to qualified U.S. workers. That process takes months, so ask prospective employers during interviews whether they've started or completed recruitment for your position.
Track your priority date against the Visa Bulletin
Once your I-140 is approved, your priority date determines when you can file for adjustment of status. Nationals from India and China often face multi-year backlogs in the EB-2 and EB-3 categories, so check the monthly USCIS Visa Bulletin to monitor your place in line.
Clarify AC21 portability rules before switching jobs
If you change Customer Experience Coordinator employers after your I-485 has been pending 180 days or more, AC21 portability lets you keep your priority date if the new role is in the same or a similar occupation. Confirm this in writing with your immigration attorney before accepting any offer.
Green Card Customer Experience Coordinator: Frequently Asked Questions
Can a Customer Experience Coordinator role qualify for EB-2 green card sponsorship?
Yes, if the position requires an advanced degree or a bachelor's degree plus five years of progressive experience in a related field. Many senior CX coordinator roles meet that threshold. Your employer's attorney will document the minimum requirements for the position during PERM labor certification to establish EB-2 eligibility with DOL.
How is green card sponsorship different from H-1B sponsorship for this role?
Green card sponsorship leads to lawful permanent residence, not temporary status. The process requires PERM labor certification filed with DOL, an I-140 immigrant petition with USCIS, and then adjustment of status or consular processing. There is no lottery, but per-country annual limits mean nationals from high-demand countries can wait years before a visa number becomes available.
Where can I find Customer Experience Coordinator jobs with green card sponsorship?
Migrate Mate lists employers with verified PERM filing history for Customer Experience Coordinator and related roles, so you can focus your search on companies that have already navigated the sponsorship process. Applying to employers with an established track record reduces the risk of an employer withdrawing sponsorship mid-process due to unfamiliarity with PERM requirements.
What does the PERM labor certification process involve for a CX coordinator position?
Your employer files a PERM application with DOL after completing a prevailing wage determination and a mandatory recruitment test showing no qualified U.S. workers were available for the role. The recruitment phase typically involves job postings and other prescribed advertising steps. Only after DOL certifies the PERM can your employer file the I-140 petition on your behalf.
Can I keep my green card sponsorship if I change employers during the process?
It depends on where you are in the process. If your I-485 has been pending for 180 days or more, AC21 portability allows you to move to a new employer in the same or a similar occupation without losing your place in line. Your approved I-140 priority date can also carry over to a new employer's petition, but you'll need to restart the PERM and I-140 steps with the new company.