Green Card Service Advisor Jobs
Service Advisor roles at U.S. dealerships and repair networks qualify for EB-3 skilled worker sponsorship, with some senior or OEM-specialist positions meeting EB-2 criteria. PERM labor certification requires your employer to document prevailing wage compliance before filing an I-140 petition. Sponsorship timelines vary by country of birth and USCIS processing volume.
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Get Access To All JobsABOUT ASBURY
Courtesy is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor - Courtesy Toyota of Brandon, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Service Advisor who will help us redefine the car-buying experience.
ROLE AND RESPONSIBILITIES
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Actively promote and build rapport with the customer
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
- Generate and provide customer with a complete and accurate estimate of repair
- Establish and communicate completion time of repair with customer and technician
- Answer incoming service calls
- Maintain and schedule service appointments
- Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
- Strictly follow the manufacturer’s warranty guidelines and procedures
- Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
- Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
- Must be able to manage in a fast paced work environment with limited supervision
- Must have great customer service, phone and computer skills
- Previous automotive Service Advisor experience heavily preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
BASIC QUALIFICATIONS
- Previous automotive Service Advisor experience heavily preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
COMPANY BENEFITS:
Pay and Recognition:
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
ABOUT ASBURY
Courtesy is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Service Advisor - Courtesy Toyota of Brandon, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Service Advisor who will help us redefine the car-buying experience.
ROLE AND RESPONSIBILITIES
The Service Advisor is the face of the dealership for service customers. It is the Service Advisor’s responsibility to present and sell needed products, and or, services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements. In doing so it is expected that the Service Advisor will build rapport with the customer to promote customer satisfaction and customer retention.
- Greet customers in a timely, friendly manner and obtain pertinent vehicle information
- Actively promote and build rapport with the customer
- Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications
- Generate and provide customer with a complete and accurate estimate of repair
- Establish and communicate completion time of repair with customer and technician
- Answer incoming service calls
- Maintain and schedule service appointments
- Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and admirable CSI (Customer Satisfaction Index)
- Strictly follow the manufacturer’s warranty guidelines and procedures
- Conduct business in an honest manner that maintains the manufacturer Customer Satisfaction Index (CSI) at or above Asbury's specified goal(s) in service for district, regional and national scores
- Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property
- Must be able to manage in a fast paced work environment with limited supervision
- Must have great customer service, phone and computer skills
- Previous automotive Service Advisor experience heavily preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
BASIC QUALIFICATIONS
- Previous automotive Service Advisor experience heavily preferred
- Must be a minimum of eighteen years of age
- Must have a valid driver's license
- Must be able to pass pre-employment screening (background & drug test)
COMPANY BENEFITS:
Pay and Recognition:
- Weekly pay
- Paid holidays & paid time off
- Paid training
- Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
- Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
- Up to 12 weeks paid pregnancy leave (disability leave)
- Paid Parental Leave
- Health savings
- Flex spending accounts (tax-free)
- Short-term and Long-term disability plans
- Life Insurance (Whole Life and Term)
- 401k with company match
- Pet Insurance
Learning, Tuition Assistance and Career Development:
- Digital career path tool to assist with career development
- Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
- Technician Student loan relief resources
- Employee assistance program
- Employee discounts on parts and service repairs
- Scholarship awards
- Opportunities to join our community service initiatives, which includes paid volunteer hours
- Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
See all 210+ Green Card Service Advisor Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Service Advisor Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship in Service Advisor
Verify your role meets PERM skill requirements
Service Advisor positions typically qualify under EB-3 skilled worker, requiring at least two years of training or experience. Pull the O*NET occupation profile for your job code and confirm your duties and credentials align before approaching any employer.
Target dealership groups with E-Verify enrollment
Employers enrolled in E-Verify have already built basic immigration compliance infrastructure, which signals readiness for PERM sponsorship. Multi-location automotive groups filing for multiple roles are more likely to have established relationships with immigration counsel.
Request the prevailing wage before accepting an offer
DOL requires your employer to pay at least the PERM prevailing wage for your location and job code. Use the OFLC Wage Search to look up the Level 1 through Level 4 wage for your metro area so you can negotiate from an informed position.
Search green card sponsoring employers on Migrate Mate
Use Migrate Mate to filter Service Advisor openings by employers with active EB-2 or EB-3 filing history, so you spend time only on roles where green card sponsorship is already part of the hiring process.
Get your credentials documented before PERM starts
PERM requires the employer to specify minimum job requirements that match your actual background. Gather employment letters, OEM training certificates, and manufacturer credentials now so your employer's attorney can build the job description around your qualifications without delays.
Understand priority date backlogs before you sign
EB-3 has no annual cap on petitions, but visa numbers are allocated by country of birth. Workers born in India, China, Mexico, or the Philippines face wait times that can extend years beyond I-140 approval. USCIS publishes a monthly Visa Bulletin showing current priority dates.
Green Card Service Advisor: Frequently Asked Questions
Do Service Advisor jobs qualify for green card sponsorship?
Yes. Service Advisor roles typically qualify under EB-3 skilled worker, which covers positions requiring at least two years of training or experience. Some senior advisor or OEM-specialist roles may meet EB-2 criteria if the employer can document an advanced degree requirement. PERM labor certification is the first step regardless of category.
How does green card sponsorship differ from H-1B for Service Advisors?
H-1B visa requires the role to qualify as a specialty occupation, which is difficult to establish for many Service Advisor positions since a bachelor's degree is not routinely required. EB-3 green card sponsorship through PERM has no lottery and no cap on petitions, making it more accessible for skilled trade roles. The tradeoff is a longer overall timeline, typically two to four years from PERM filing to permanent residency for workers born outside of high-backlog countries.
What does the PERM process look like for a Service Advisor role?
Your employer files a PERM application with DOL certifying that no qualified U.S. workers were available for the role and that your offered wage meets the prevailing wage for your location and job code. DOL processing currently runs several months to over a year. After PERM certification, your employer files an I-140 immigrant petition with USCIS, and you file for adjustment of status once a visa number is available.
How can I find Service Advisor employers who already sponsor green cards?
Migrate Mate lets you search Service Advisor openings filtered by employers with documented EB-2 or EB-3 sponsorship history, so you can focus on roles where the employer has already gone through the PERM process before. This avoids spending months in interviews only to learn the employer has never filed for permanent sponsorship.
Can my employer start PERM while I'm on a work visa?
Yes. PERM sponsorship is independent of your current nonimmigrant status. Your employer can file PERM while you're working in any authorized status, including OPT, H-1B, or TN visa. The PERM process does not extend your work authorization, so maintaining valid status during the multi-year green card timeline is your separate responsibility.