Green Card Customer Success Director Jobs
Customer Success Director roles qualify for green card sponsorship under EB-2 for advanced-degree professionals and EB-3 for experienced specialists. Employers file a PERM labor certification with DOL before sponsoring permanent residency, making this a long-term commitment that goes well beyond a temporary work visa.
Find Green Card Customer Success Director JobsOverview
Showing 5 of 538+ Customer Success Director jobs
See all 538+ Customer Success Director Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Director roles.
Get Access To All JobsPosition Summary
Samsung Ads, the advertising monetization arm of Samsung Electronics, leverages proprietary real-time TV viewing behavior and insights to promote relevant brands and content experiences to consumers. We partner with brands, agencies and content owners to deliver unique advertising opportunities on native placements within our Smart TV platform and programmatically with a cross device solution.
Samsung’s unique first party data help brands connect to their audience as they explore content across desktop, mobile, tablets and our Smart TVs. The Samsung Ad platform delivers high-quality audience targeting powered by three key components: first-party audience data at scale, world-class data science, and brand-safe cross-device ad inventory.
The Opportunity
We’re growing our Customer Success team! Samsung Ads is looking for confident individuals to take on this strategic position dedicated to supporting the Sales team and driving direct impact towards quarterly revenue goals. He/she will partner with Sellers on key accounts & verticals to provide seamless end-to-end full support. Candidates should have prior experience focused on delivering excellent customer service, driving campaign performance and achieving a successful renewal rate. He/she must be able to demonstrate a strong knowledge of the advertising industry across digital & programmatic platforms.
The Customer Success Manager will be based in LA, and will report into the Manager, Customer Success within our Sales and Marketing division. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising organization with a relentless focus on design and customer experience, you've come to the right place!
Role and Responsibilities
- Align directly with Sales representatives to provide seamless account support, including but not limited to: RFP responses, media planning, post-sale kick-off and management of campaign insights & reports.
- Drive incremental sales revenue through the development of proactive upsell strategies, campaign performance analytics, and consultative selling.
- Lead campaign kick-off meetings, manage launch timelines, and streamline communication on campaign updates, troubleshooting, optimization recommendations and final campaign review.
- Communicate to internal teams across product and operations of upcoming campaigns, requirements and guidance on discussed KPIs. Build and scale AI-powered advertising campaigns using machine learning modeling to predict ad performance and automate optimization based on client goals.
- Maintain strong knowledge of Samsung Ads platform and offerings to serve as the “go-to” resource and drive upsell opportunities.
- Produce best practices and learnings based on campaign performance, and provide clients with recommendations to drive renewal business.
- Collaborate with Marketing team for custom ideation and marketing solutions, providing specific overview of client’s objectives and goals.
- Educate and guide new and existing clients on best practices, onboard new clients and proactively address areas where improvement is needed.
- Understand the larger financial picture and drive positive impact towards Samsung Ads’ annual sales growth.
Skills and Qualifications
- 5+ years working in an organization that supports the Advertising Sales function specifically within the Account Management role
- Proven track record of managing and expanding existing accounts through effective upselling, cross-selling, and relationship-building
- Attention to detail, ability to multitask and strong organizational skills required. Managed mobile and/or CTV user acquisition campaigns using MMP attribution measurement and reporting.
- Experience working directly with clients and can demonstrate ability to present during meetings
- Deep understanding of the digital advertising space, with knowledge of programmatic landscape
- Bachelor’s degree required
Compensation
Compensation for this role for a candidate based in New York is expected to be between $100,000 - $125,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.
Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Position Summary
Samsung Ads, the advertising monetization arm of Samsung Electronics, leverages proprietary real-time TV viewing behavior and insights to promote relevant brands and content experiences to consumers. We partner with brands, agencies and content owners to deliver unique advertising opportunities on native placements within our Smart TV platform and programmatically with a cross device solution.
Samsung’s unique first party data help brands connect to their audience as they explore content across desktop, mobile, tablets and our Smart TVs. The Samsung Ad platform delivers high-quality audience targeting powered by three key components: first-party audience data at scale, world-class data science, and brand-safe cross-device ad inventory.
The Opportunity
We’re growing our Customer Success team! Samsung Ads is looking for confident individuals to take on this strategic position dedicated to supporting the Sales team and driving direct impact towards quarterly revenue goals. He/she will partner with Sellers on key accounts & verticals to provide seamless end-to-end full support. Candidates should have prior experience focused on delivering excellent customer service, driving campaign performance and achieving a successful renewal rate. He/she must be able to demonstrate a strong knowledge of the advertising industry across digital & programmatic platforms.
The Customer Success Manager will be based in LA, and will report into the Manager, Customer Success within our Sales and Marketing division. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising organization with a relentless focus on design and customer experience, you've come to the right place!
Role and Responsibilities
- Align directly with Sales representatives to provide seamless account support, including but not limited to: RFP responses, media planning, post-sale kick-off and management of campaign insights & reports.
- Drive incremental sales revenue through the development of proactive upsell strategies, campaign performance analytics, and consultative selling.
- Lead campaign kick-off meetings, manage launch timelines, and streamline communication on campaign updates, troubleshooting, optimization recommendations and final campaign review.
- Communicate to internal teams across product and operations of upcoming campaigns, requirements and guidance on discussed KPIs. Build and scale AI-powered advertising campaigns using machine learning modeling to predict ad performance and automate optimization based on client goals.
- Maintain strong knowledge of Samsung Ads platform and offerings to serve as the “go-to” resource and drive upsell opportunities.
- Produce best practices and learnings based on campaign performance, and provide clients with recommendations to drive renewal business.
- Collaborate with Marketing team for custom ideation and marketing solutions, providing specific overview of client’s objectives and goals.
- Educate and guide new and existing clients on best practices, onboard new clients and proactively address areas where improvement is needed.
- Understand the larger financial picture and drive positive impact towards Samsung Ads’ annual sales growth.
Skills and Qualifications
- 5+ years working in an organization that supports the Advertising Sales function specifically within the Account Management role
- Proven track record of managing and expanding existing accounts through effective upselling, cross-selling, and relationship-building
- Attention to detail, ability to multitask and strong organizational skills required. Managed mobile and/or CTV user acquisition campaigns using MMP attribution measurement and reporting.
- Experience working directly with clients and can demonstrate ability to present during meetings
- Deep understanding of the digital advertising space, with knowledge of programmatic landscape
- Bachelor’s degree required
Compensation
Compensation for this role for a candidate based in New York is expected to be between $100,000 - $125,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.
Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
See all 538+ Green Card Customer Success Director Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Customer Success Director Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship in Customer Success Director
Verify your degree supports EB-2 eligibility
USCIS requires a U.S. master's degree or foreign equivalent for EB-2 classification. A bachelor's plus five progressive years in customer success leadership can substitute, but document promotions and expanding scope carefully before targeting EB-2 sponsors.
Research PERM wage levels before applying
Your employer must pay at or above the prevailing wage OFLC certifies for Customer Success Director in their metro area. Use the OFLC Wage Search to check Level III or IV wages before evaluating any offer, so you're not surprised during filing.
Target companies with active PERM filing history
Not every SaaS or enterprise company sponsors green cards. Prioritize employers who have filed PERM applications for director-level roles before. Migrate Mate lets you filter directly for companies with verified green card sponsorship history for Customer Success Director positions.
Understand how PERM advertising restrictions affect your timeline
Before DOL certifies a PERM application, your employer must run a mandatory recruitment period proving no qualified U.S. workers are available. This process takes four to six months minimum, so negotiate your start date and status maintenance window accordingly.
Align your O*NET occupation code with your actual responsibilities
PERM applications require a precise SOC code. Customer Success Directors can be filed under management or computer and information systems occupations depending on duties. Misaligned codes invite DOL audits, so confirm the O*NET profile matches your job description before your employer submits.
Request concurrent I-140 and I-485 filing where eligible
If a visa number is immediately available for your country and category, your employer can file the I-140 immigrant petition and your I-485 adjustment of status simultaneously. Concurrent filing preserves your work authorization through green card approval without depending on a separate H-1B visa extension.
Green Card Customer Success Director: Frequently Asked Questions
Does a Customer Success Director role qualify for EB-2 or EB-3 sponsorship?
Customer Success Director positions typically qualify for EB-2 if the role requires a master's degree or equivalent, or EB-3 if it requires a bachelor's degree plus relevant experience. Most enterprise and SaaS employers file under EB-2 for director-level roles, but your employer's attorney will determine the correct category based on the actual job requirements and your credentials.
How is green card sponsorship different from H-1B for this role?
Green card sponsorship through PERM is permanent, not temporary. Unlike the H-1B, there is no annual lottery for EB-3 and no cap uncertainty for most countries at the skilled-worker level. The process takes longer, often two to four years from PERM filing to approval, but it leads to lawful permanent residency rather than a renewable temporary status you have to maintain every few years.
Where can I find Customer Success Director jobs that sponsor green cards?
Most general job boards don't filter by green card sponsorship history, so you end up applying blindly. Migrate Mate is built specifically to surface roles where employers have verified PERM and employment-based sponsorship history, letting you target Customer Success Director positions at companies that have already committed to sponsoring international candidates.
Can I switch employers after my PERM is filed but before my green card is approved?
Once your I-140 petition has been approved for 180 days and your I-485 has been pending for at least 180 days, portability rules under AC21 let you change to a same or similar occupation without restarting the entire process. Customer success leadership roles at comparable seniority generally qualify, but your new employer and immigration counsel should confirm the role's comparability before you make the move.
What documentation strengthens a PERM application for a Customer Success Director?
DOL auditors scrutinize whether the employer's minimum requirements are genuinely tied to business necessity. For a Customer Success Director, document the specific technical or product knowledge your role demands, any specialized certifications, and evidence that comparable U.S. candidates with those qualifications are genuinely scarce in the employer's market. Performance reviews, org charts, and client revenue data all support the business-necessity argument if the application is audited.