Green Card Support Analyst Jobs
Support Analyst roles qualify for EB-2 or EB-3 green card sponsorship when the position requires a bachelor's degree in a relevant technical field and the employer files a PERM labor certification. Sponsorship covers the full permanent residency pathway, not a temporary visa, giving you a direct route to a U.S. green card.
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Get Access To All JobsWhere Ambition Meets Innovation
Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.
Job Overview:
The Tech Support Analyst provides IT support to LPL employees by resolving or escalating technical issues in a timely and professional manner across multiple communication channels. This role also supports internal IT initiatives, including technology rollouts, user adoption efforts, new hire onboarding support, and the development of knowledge base content to improve self-service capabilities and support automation initiatives.
Responsibilities:
- Receive, log, track, and manage incoming support requests from internal employees through phone, chat, reservations, and incident management channels.
- Troubleshoot and resolve issues related to line-of-business applications, Microsoft Office products, Office 365, VPN connectivity, mobile devices, laptops, desktops, and printers.
- Investigate reported issues and provide users with status updates, resolution progress, and escalation information when appropriate.
- Adhere to established service management processes, procedures, and service level expectations.
- Create and maintain knowledge base documentation to support issue resolution and self-service resources.
- Participate in technology deployment, adoption, and onboarding activities to support employee productivity and operational effectiveness.
- Identify opportunities to improve support processes and reduce service desk ticket volume.
What Are We Looking For?
We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements
- 2+ years of technical support experience or related experience.
- Associate’s degree, certificate, or boot camp completion in Computer Science or a related field.
- Experience supporting Microsoft Active Directory, Microsoft Office, Office 365, corporate network environments, and mobile device technologies.
- Working knowledge of Windows operating systems, PC hardware, networking principles, and mobile technologies.
Preferences:
- Strong communicator with excellent documentation, troubleshooting, and problem-solving skills.
- Collaborators who deliver exceptional client experiences.
- Familiarity with Windows operating systems, computer hardware, networking concepts, and mobile device support.
- Previous experience providing technical support in a corporate or customer-focused environment.
- Experience troubleshooting desktop, laptop, printer, VPN, or mobile device issues.
Pay Range:
$27.14-$45.21/hour
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace, LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.
Where Ambition Meets Innovation
Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.
Job Overview:
The Tech Support Analyst provides IT support to LPL employees by resolving or escalating technical issues in a timely and professional manner across multiple communication channels. This role also supports internal IT initiatives, including technology rollouts, user adoption efforts, new hire onboarding support, and the development of knowledge base content to improve self-service capabilities and support automation initiatives.
Responsibilities:
- Receive, log, track, and manage incoming support requests from internal employees through phone, chat, reservations, and incident management channels.
- Troubleshoot and resolve issues related to line-of-business applications, Microsoft Office products, Office 365, VPN connectivity, mobile devices, laptops, desktops, and printers.
- Investigate reported issues and provide users with status updates, resolution progress, and escalation information when appropriate.
- Adhere to established service management processes, procedures, and service level expectations.
- Create and maintain knowledge base documentation to support issue resolution and self-service resources.
- Participate in technology deployment, adoption, and onboarding activities to support employee productivity and operational effectiveness.
- Identify opportunities to improve support processes and reduce service desk ticket volume.
What Are We Looking For?
We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.
Requirements
- 2+ years of technical support experience or related experience.
- Associate’s degree, certificate, or boot camp completion in Computer Science or a related field.
- Experience supporting Microsoft Active Directory, Microsoft Office, Office 365, corporate network environments, and mobile device technologies.
- Working knowledge of Windows operating systems, PC hardware, networking principles, and mobile technologies.
Preferences:
- Strong communicator with excellent documentation, troubleshooting, and problem-solving skills.
- Collaborators who deliver exceptional client experiences.
- Familiarity with Windows operating systems, computer hardware, networking concepts, and mobile device support.
- Previous experience providing technical support in a corporate or customer-focused environment.
- Experience troubleshooting desktop, laptop, printer, VPN, or mobile device issues.
Pay Range:
$27.14-$45.21/hour
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
Company Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace, LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.
See all 516+ Green Card Support Analyst Jobs
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Support Analyst
Document your technical support credentials precisely
PERM requires your degree field to match the Support Analyst job requirements. Gather transcripts, professional certifications, and employment letters that tie your IT or computer science background directly to the role duties your employer will list.
Target employers with active PERM filing history
Search DOL PERM disclosure data for companies that have sponsored Support Analyst or similar IT support roles. Employers already familiar with the PERM process move faster and make fewer filing errors that delay your green card.
Clarify EB-2 versus EB-3 eligibility before applying
EB-3 covers roles requiring a bachelor's degree; EB-2 applies if the position genuinely requires an advanced degree or you hold strong specialized credentials. Ask the hiring manager which category the role is being filed under before you accept an offer.
Use Migrate Mate to find sponsoring Support Analyst roles
Filtering by PERM filing history on your own requires downloading raw DOL disclosure files. Migrate Mate surfaces Support Analyst positions at employers with documented green card sponsorship history, so you can apply directly to companies already set up to file.
Understand the PERM recruitment documentation burden
Before USCIS approves your I-140, your employer must show DOL they ran a compliant recruitment process and found no qualified U.S. workers. Confirm your employer's HR team has done PERM before; first-timers often underestimate the advertising and documentation requirements.
Check your priority date against the Visa Bulletin monthly
Once your employer files the I-140, your priority date is set. For EB-3 applicants from India or China, backlogs can extend wait times significantly. Track the USCIS Visa Bulletin each month so you know when to file your adjustment of status application.
Green Card Support Analyst: Frequently Asked Questions
Does a Support Analyst role qualify for EB-2 or EB-3 green card sponsorship?
Most Support Analyst positions qualify under EB-3 because the role typically requires a bachelor's degree in information technology, computer science, or a related field rather than an advanced degree. EB-2 applies if the employer drafts the job requirements around a master's degree or equivalent specialized experience. Your employer's immigration counsel determines which category fits when drafting the PERM application.
How does PERM green card sponsorship differ from H-1B sponsorship for a Support Analyst?
H-1B visa is a temporary nonimmigrant visa requiring renewal every three years, subject to an annual lottery cap. PERM-based green card sponsorship has no lottery and results in permanent residency. The process takes longer overall, typically two to four years or more depending on your country of birth, but the outcome is lawful permanent resident status with no need for employer-tied renewals.
How do I find Support Analyst employers who sponsor green cards?
Not all companies that hire Support Analysts are set up to run the PERM labor certification process. Migrate Mate lets you search Support Analyst roles specifically at employers with verified PERM and employment-based green card sponsorship history, saving you from applying to companies that will decline sponsorship after an offer.
What documents should I prepare before a Support Analyst employer starts my PERM application?
You'll need official transcripts confirming your degree and field of study, letters from previous employers documenting your relevant experience, and any technical certifications that support your qualifications. PERM requires your employer to demonstrate that your background meets the minimum requirements for the role as advertised, so gaps or mismatches between your documents and the job description can trigger a DOL audit.
Can my employer start my green card process while I'm on an H-1B as a Support Analyst?
Yes. Employers frequently file PERM while you hold H-1B status, and the two processes run in parallel. Filing early matters because your I-140 priority date determines your place in the green card queue. Once the I-140 is approved and your priority date becomes current on the USCIS Visa Bulletin, you can file the I-485 adjustment of status without leaving your current H-1B employment.