Green Card Enterprise Customer Success Jobs
Enterprise Customer Success roles at U.S. companies can qualify for EB-2 or EB-3 green card sponsorship through the PERM labor certification process, which requires employers to document that no qualified U.S. worker is available. Roles tied to SaaS platforms, complex client portfolios, or technical onboarding often satisfy the specialty occupation and advanced-degree requirements needed for sponsorship.
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Get Access To All JobsABOUT SIGMA COMPUTING
Sigma Computing is at the forefront of cloud-based analytics and business intelligence, transforming the way businesses leverage their data to make informed decisions. Our platform bridges the gap between complex data queries and business insights, providing an intuitive interface for users of all technical backgrounds.
We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives.
KEY RESPONSIBILITIES:
- Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts.
- Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing's platform. Help them understand their data and gain actionable insights.
- NDR Growth: Develop and implement strategies aimed at maximizing NDR. This includes identifying opportunities for upselling and cross-selling, as well as reducing churn through proactive engagement and solution-oriented support.
- Customer Advocacy: Serve as the bridge between our customers and our product team. Advocate for features, enhancements, and integrations that will drive customer satisfaction and retention.
- Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives.
- Educational Initiatives: Design and deliver training sessions, webinars, and workshops to increase product knowledge, adoption, and engagement among our user base.
REQUIRED SKILLS / EXPERIENCE:
- Bachelor's or Master's degree in Business, Analytics, Computer Science, or a related field.
- 7+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry.
- Experience navigating complex enterprise sales environments with multiple priorities and stakeholders.
- Strong analytical skills with a proven ability to solve complex problems using data.
- Excellent communication and interpersonal skills, with a knack for building trust and driving engagement.
- Demonstrated ability to manage and grow customer accounts, specifically focusing on net dollar retention.
- Experience with SQL, data visualization tools, and cloud-based analytics platforms highly preferred (Snowflake, Databricks, Redshift, BigQuery).
- ETL experience.
- Experience implementing production business intelligence solutions.
- Startup experience.
ADDITIONAL JOB DETAILS
The base salary range for this position is $132k - $165k annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for a variable pay (based on goal achievement), stock options, as well as a comprehensive benefits package.
If you do not feel that you satisfy all the listed requirements, we encourage you to still apply.
About us:
Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse. Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance. Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale. Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase.
Sigma announced its $80M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year.
Come join us!
BENEFITS FOR OUR FULL-TIME EMPLOYEES:
- Equity
- Generous health benefits
- Flexible time off policy. Take the time off you need!
- Paid bonding time for all new parents
- Traditional and Roth 401k
- Commuter and FSA benefits
- Lunch Program
- Dog friendly office
Sigma is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran, or any other protected status. We look forward to learning how your experience can enable all of us to grow.
Note: We have an in-office work environment in all our offices in SF, NYC, London and Sydney.
OUR PRIVACY PRACTICES
When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma's Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to the USA, the UK, and Canada, Australia).
SIGMA'S USE OF AI
This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.
ABOUT SIGMA COMPUTING
Sigma Computing is at the forefront of cloud-based analytics and business intelligence, transforming the way businesses leverage their data to make informed decisions. Our platform bridges the gap between complex data queries and business insights, providing an intuitive interface for users of all technical backgrounds.
We're looking for a Customer Success Manager with a deep understanding of analytics and business intelligence to join our team. This role is critical for ensuring our customers maximize the value they derive from our platform, with a direct focus on improving Net Dollar Retention (NDR) through strategic account management and growth initiatives.
KEY RESPONSIBILITIES:
- Strategic Account Management: Build and maintain strong relationships with decision-makers and influencers within our customer base, with a focus on high-value accounts.
- Analytics Expertise: Leverage your deep understanding of analytics and business intelligence to guide customers in optimizing their use of Sigma Computing's platform. Help them understand their data and gain actionable insights.
- NDR Growth: Develop and implement strategies aimed at maximizing NDR. This includes identifying opportunities for upselling and cross-selling, as well as reducing churn through proactive engagement and solution-oriented support.
- Customer Advocacy: Serve as the bridge between our customers and our product team. Advocate for features, enhancements, and integrations that will drive customer satisfaction and retention.
- Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives.
- Educational Initiatives: Design and deliver training sessions, webinars, and workshops to increase product knowledge, adoption, and engagement among our user base.
REQUIRED SKILLS / EXPERIENCE:
- Bachelor's or Master's degree in Business, Analytics, Computer Science, or a related field.
- 7+ years of experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence industry.
- Experience navigating complex enterprise sales environments with multiple priorities and stakeholders.
- Strong analytical skills with a proven ability to solve complex problems using data.
- Excellent communication and interpersonal skills, with a knack for building trust and driving engagement.
- Demonstrated ability to manage and grow customer accounts, specifically focusing on net dollar retention.
- Experience with SQL, data visualization tools, and cloud-based analytics platforms highly preferred (Snowflake, Databricks, Redshift, BigQuery).
- ETL experience.
- Experience implementing production business intelligence solutions.
- Startup experience.
ADDITIONAL JOB DETAILS
The base salary range for this position is $132k - $165k annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work at Sigma Computing. This role is eligible for a variable pay (based on goal achievement), stock options, as well as a comprehensive benefits package.
If you do not feel that you satisfy all the listed requirements, we encourage you to still apply.
About us:
Sigma is the AI Apps and agentic analytics platform built on the cloud data warehouse. Business and technical teams use Sigma to explore live data, build intelligent applications, and automate critical workflows all without moving data or breaking governance. Sigma supports a spreadsheet interface, SQL, Python, and native AI in a single governed workspace, giving every team the speed to act and IT the control to scale. Sigma is trusted by more than 2,000 customers, including AMD, Duolingo, Colgate-Palmolive, and JPMorgan Chase.
Sigma announced its $80M in Series E financing in May 2026. The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. This milestone follows Sigma reaching $200M in annual recurring revenue in April 2026, with more than 100% year-over-year growth and 1.1 million new active users added in the latest fiscal year.
Come join us!
BENEFITS FOR OUR FULL-TIME EMPLOYEES:
- Equity
- Generous health benefits
- Flexible time off policy. Take the time off you need!
- Paid bonding time for all new parents
- Traditional and Roth 401k
- Commuter and FSA benefits
- Lunch Program
- Dog friendly office
Sigma is an equal opportunity employer. We are committed to building a smart and strong team regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran, or any other protected status. We look forward to learning how your experience can enable all of us to grow.
Note: We have an in-office work environment in all our offices in SF, NYC, London and Sydney.
OUR PRIVACY PRACTICES
When you submit a job application on this site, Sigma processes your personal data for the purposes of evaluating your candidacy for employment at Sigma and as otherwise needed throughout the recruitment and hiring process. Please review Sigma's Candidate Privacy Notice for more details. Please note that your personal data may be transferred to a country other than the one in which it was provided (including to the USA, the UK, and Canada, Australia).
SIGMA'S USE OF AI
This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.
See all 1,315+ Green Card Enterprise Customer Success Jobs
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Get Access To All JobsTips for Finding Green Card Sponsorship in Enterprise Customer Success
Align your credentials with PERM requirements
PERM requires your employer to define the minimum education and experience for the role before filing. Make sure your degree field and job title are consistent across your resume, offer letter, and any prior visa petitions to avoid mismatches during DOL review.
Target employers with active EB-3 filing history
Search OFLC PERM disclosure data for companies that have sponsored Enterprise Customer Success or Customer Success Manager roles before. Employers with an established PERM workflow move faster and are less likely to stall at the labor certification stage.
Use Migrate Mate to filter green card sponsoring employers
Filter your job search by employers with verified green card sponsorship history using Migrate Mate. This saves you from applying to roles where the hiring manager has never heard of PERM and surfaces companies already structured to run the process.
Clarify sponsorship intent before accepting an offer
Ask directly whether the employer will commit to PERM sponsorship within a defined timeframe, not just H-1B visa transfer. PERM timelines run 18 to 36 months or longer, so you need written confirmation of sponsorship intent before your first day.
Verify your prevailing wage tier before negotiations
PERM requires your offered salary to meet the DOL prevailing wage for your job zone and location. Use the OFLC Wage Search to check the Level I through Level IV wage bands for Customer Success roles in your target metro before negotiating compensation.
Document client scope to support EB-2 classification
If your role involves managing enterprise accounts with technical complexity, quantify portfolio size, onboarding complexity, and cross-functional ownership in your offer letter. USCIS reviewers look at job duties to determine whether EB-2 advanced-degree classification applies over EB-3.
Green Card Enterprise Customer Success: Frequently Asked Questions
Do Enterprise Customer Success roles qualify for green card sponsorship?
Yes, Enterprise Customer Success roles can qualify under EB-2 or EB-3 depending on the degree requirement the employer sets. Roles tied to SaaS platforms, technical onboarding, or complex enterprise accounts are more likely to satisfy the specialty occupation standard. The employer must run PERM labor certification through the DOL before filing an I-140 petition with USCIS.
How does PERM green card sponsorship differ from H-1B for this role?
H-1B is a temporary work visa with an annual lottery cap and a six-year maximum stay in most cases. PERM sponsorship leads to permanent residency with no annual cap at the EB-3 level, though priority date backlogs affect nationals from India and China. The PERM process is also employer-initiated and requires DOL-supervised recruitment before USCIS reviews the I-140 petition.
How can I find employers who will sponsor a green card for Customer Success jobs?
Search Migrate Mate to filter Enterprise Customer Success roles by employers with documented green card sponsorship history. Searching OFLC PERM disclosure data by job title is also useful for identifying companies that have run the process before. Prioritizing employers with prior PERM filings in this job family significantly reduces the risk of sponsorship falling through after you've accepted an offer.
What does PERM labor certification require from my employer?
Your employer must conduct a supervised recruitment campaign showing no qualified U.S. worker applied for the role at the offered wage. The DOL reviews the job description, recruitment steps, and rejection reasons for any U.S. applicants. The job duties and minimum requirements defined during PERM become the basis for your I-140 petition, so inconsistencies between the two stages can trigger a Request for Evidence from USCIS.
Can I switch employers after my I-140 is approved?
Once your I-140 has been approved for at least 180 days and your I-485 adjustment of status application has been pending for the same period, you can port to a new employer in a same or similar occupational category under AC21 portability rules. Enterprise Customer Success roles typically fall under SOC codes that allow porting to adjacent customer success or account management positions without losing your priority date.