Client Services Consultant Green Card Jobs
Client Services Consultant roles qualify for EB-2 and EB-3 green card sponsorship through PERM labor certification when the position requires a bachelor's degree in business, communications, or a related field. Employers file on your behalf, making sponsorship a real path to permanent U.S. residency for qualified candidates.
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Get Access To All JobsINTRODUCTION
Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.
We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.
We empower exceptional people to create extraordinary experiences together. Bring your whole self.
THE ROLE
At Medallia, we don’t just implement software; we transform organizational culture through data. As a Consultant, your mission goes beyond technical configuration to become a strategic partner for our clients. Your primary value lies in your ability to interpret the wealth of information captured by Medallia, transforming it into critical insights that guide the client's business decisions and ensure they extract the maximum possible value from our platform.
Responsibilities
- Strategic Consulting & Insights: Analyze and interpret customer and employee experience data within the platform to identify trends, pain points, and growth opportunities. Present findings through compelling storytelling that drives executive action.
- Maximizing Client ROI: Act as a trusted advisor to ensure the client isn't just "using the tool," but extracting real business value—optimizing processes and improving key performance indicators (KPIs) through the platform.
- Value-Based Solution Design: Translate complex business objectives into sustainable technical architectures, ensuring every system configuration is directly linked to a desired business outcome.
- Technical & Functional Health Management: Proactively oversee account performance, ensuring the technical solution evolves in lockstep with the client's strategic needs.
- Cross-Functional Collaboration: Work closely with Product and Sales teams to align Medallia’s capabilities with the long-term visions of the world’s most influential brands.
- Configuration & Testing: Configure the Medallia platform to meet customer requirements while supporting QA, client UAT, and launch processes.
MINIMUM QUALIFICATIONS
- 1+ years of experience in a client-facing, technical, professional services or closely related role
- Bachelor’s degree, or equivalent experience, with demonstrated interest in technology, including comfort with technical concepts and self-guided learning
PREFERRED QUALIFICATIONS
- Technical experience including Javascript, HTML, XML
- Analytical Mindset: Proven ability to analyze large volumes of data and synthesize them into clear, actionable recommendations.
- High-Impact Communication: Ability to present insights to C-suite executives, translating technical complexities into business language.
- Results Orientation: An obsessive focus on client success and platform adoption as a driver of organizational change.
- Growth-minded; desire for continuous learning and proactively driving initiatives for improvement
- Understanding of data transfer protocols such as SFTP, API, SSH Keys, PGP Keys
- Demonstrated exposure to the full software lifecycle from requirements, design, setup, to the review process
- Ability to understand, synthesize, and translate between business problems and technical concepts
COMPENSATION
- The annual base salary range for this position is $60,000-$89,000. This position is bonus eligible. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.
Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short-term and long-term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role.
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.
INTRODUCTION
Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.
We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.
We empower exceptional people to create extraordinary experiences together. Bring your whole self.
THE ROLE
At Medallia, we don’t just implement software; we transform organizational culture through data. As a Consultant, your mission goes beyond technical configuration to become a strategic partner for our clients. Your primary value lies in your ability to interpret the wealth of information captured by Medallia, transforming it into critical insights that guide the client's business decisions and ensure they extract the maximum possible value from our platform.
Responsibilities
- Strategic Consulting & Insights: Analyze and interpret customer and employee experience data within the platform to identify trends, pain points, and growth opportunities. Present findings through compelling storytelling that drives executive action.
- Maximizing Client ROI: Act as a trusted advisor to ensure the client isn't just "using the tool," but extracting real business value—optimizing processes and improving key performance indicators (KPIs) through the platform.
- Value-Based Solution Design: Translate complex business objectives into sustainable technical architectures, ensuring every system configuration is directly linked to a desired business outcome.
- Technical & Functional Health Management: Proactively oversee account performance, ensuring the technical solution evolves in lockstep with the client's strategic needs.
- Cross-Functional Collaboration: Work closely with Product and Sales teams to align Medallia’s capabilities with the long-term visions of the world’s most influential brands.
- Configuration & Testing: Configure the Medallia platform to meet customer requirements while supporting QA, client UAT, and launch processes.
MINIMUM QUALIFICATIONS
- 1+ years of experience in a client-facing, technical, professional services or closely related role
- Bachelor’s degree, or equivalent experience, with demonstrated interest in technology, including comfort with technical concepts and self-guided learning
PREFERRED QUALIFICATIONS
- Technical experience including Javascript, HTML, XML
- Analytical Mindset: Proven ability to analyze large volumes of data and synthesize them into clear, actionable recommendations.
- High-Impact Communication: Ability to present insights to C-suite executives, translating technical complexities into business language.
- Results Orientation: An obsessive focus on client success and platform adoption as a driver of organizational change.
- Growth-minded; desire for continuous learning and proactively driving initiatives for improvement
- Understanding of data transfer protocols such as SFTP, API, SSH Keys, PGP Keys
- Demonstrated exposure to the full software lifecycle from requirements, design, setup, to the review process
- Ability to understand, synthesize, and translate between business problems and technical concepts
COMPENSATION
- The annual base salary range for this position is $60,000-$89,000. This position is bonus eligible. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.
Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short-term and long-term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays. Benefits and eligibility may vary by location and role.
At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Client Services Consultant
Document your degree field carefully
PERM requires your degree to match the job's stated educational requirement. A business administration or communications degree typically aligns well with Client Services Consultant roles, but a mismatch can trigger an audit or denial.
Target employers with PERM filing history
Use Migrate Mate to filter Client Services Consultant roles by employers who have sponsored green cards before. Employers with PERM experience move faster and are less likely to stall when DOL processing stretches past six months.
Understand the prevailing wage before negotiations
Your employer must pay at least the DOL-determined prevailing wage for your location and job level. Look up the wage tier for your metro area using the OFLC Wage Search before your offer conversation to avoid being slotted at a lower level.
Verify the job duties match your O*NET profile
DOL auditors cross-check PERM applications against the O*NET occupation profile for the role. Client-facing duties, account management, and service delivery tasks should be reflected accurately in your offer letter and the PERM job description.
Confirm your employer will pay PERM filing costs
Federal regulations prohibit employers from passing PERM filing fees to you. Get written confirmation before signing your offer. If the employer hesitates, that is a signal about their overall sponsorship process.
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Find Client Services Consultant JobsClient Services Consultant Green Card Sponsorship: Frequently Asked Questions
Does a Client Services Consultant role qualify for EB-2 or EB-3 sponsorship?
Most Client Services Consultant positions qualify under EB-3 when they require a bachelor's degree. If the role requires an advanced degree or your employer can justify an elevated requirement, EB-2 may apply. The PERM job description must accurately reflect the minimum education and experience needed to perform the job, not your personal qualifications.
How does green card sponsorship differ from H-1B for this role?
H-1B is temporary and subject to an annual lottery. EB-2 and EB-3 green card sponsorship through PERM has no annual cap at the petition level, leads directly to permanent residency, and does not require renewal. The trade-off is time: PERM labor certification alone can take six months to over a year before USCIS even receives the I-140 petition.
Where can I find Client Services Consultant jobs with green card sponsorship?
Migrate Mate lets you search specifically for employers who have sponsored green cards in this role category, filtering out positions that are unlikely to offer PERM sponsorship. That saves significant time compared to applying broadly and asking about sponsorship only late in the process.
Can my employer start PERM sponsorship while I am on an H-1B or OPT?
Yes. Many employers begin the PERM process while you are on H-1B or even late-stage OPT. USCIS allows concurrent filing of the I-140 and I-485 adjustment of status once a visa number is available. Starting PERM early protects your priority date, which determines your place in the green card queue.
What happens to my green card case if I change employers mid-process?
If the PERM is still pending or the I-140 has not been approved, changing employers generally requires restarting the process with the new company. Once your I-140 is approved and your priority date is more than 180 days old, USCIS portability rules under AC21 may let you transfer the case to a similar role at a new employer.
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