Green Card System Support Specialist Jobs
System Support Specialist roles qualify for EB-2 and EB-3 green card sponsorship through PERM labor certification, which requires your employer to document recruitment efforts before filing an I-140 immigrant petition. IT support positions typically fall under EB-3 for bachelor's-degree holders, though advanced-degree professionals with specialized infrastructure or enterprise systems experience may qualify at the EB-2 level.
Find Green Card System Support Specialist JobsOverview
Showing 5 of 130+ System Support Specialist jobs
See all 130+ System Support Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new System Support Specialist roles.
Get Access To All JobsDepartment:
RI Research Systems Operations
Position Title:
Research System Support Administrator - Research Administration
Job Family Group:
Professional Staff
Job Description Summary:
This individual will provide end user support for systems managed and supported by the University of Kansas Research Administration. This position will be responsible for creating and maintaining records, and support data quality, in e-Regulatory management systems for clinical studies; assist in training research staff in data entry and routine data management; conduct regular data quality checks; and generate routine data reports for projects approved by the Director as needed.
Job Description:
Key Roles and Responsibilities
80% Operational Support:
- Provide training for various levels of end users based upon vendor provided training materials.
- Works with system owners to develop needed reports for end users.
- Provides advanced reporting to customers using research systems.
- Troubleshoot and resolve software/application issues when they arise. Contact the vendor on all issues that require vendor intervention.
- Participate in internal quality assurance efforts and system performance monitoring.
- Responsible for creating and maintaining folders and records for individual clinical studies and other research projects.
- Create and modify overall menus/drop-down choices and templates to support functionality.
- Assists in the development and maintenance of Standard Operating Procedures (SOPs) and development of system user manuals related to the clinical information management systems.
20% Application Support:
- Update and maintain systems to remain compliant with federal and other regulatory guidelines.
- Manage software/application user roles and permissions. Create accounts and expire or remove termed accounts.
- Monitor software/application logs.
- Keep up with new features and modify the software/application configuration as needed.
- Work with the vendor to schedule updates.
- Work with the vendor to coordinate downtime, when the software/application is unavailable to end-users, as necessary.
- Work closely with Research Technical Support staff to provide reference information.
- Archive data, when necessary, understand the software/application data recovery process and support data security management.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job, not an exhaustive list of all possible job responsibilities, tasks, duties, and assignments. Furthermore, job duties, responsibilities and activities may change at any time with or without notice.
Required Qualifications:
Work Experience
4 years’ experience in an academic or health-related research environment. Education may substitute for experience on a year for year basis.
Preferred Qualifications:
Education
Bachelor’s Degree in healthcare or a related field.
Work Experience
- Working knowledgeable of ICH/GCP guidelines in regard to clinical trials.
- Experience with Clinical Trial Management Systems.
Skills
- Organizational Skills
Required Documents:
- Resume/CV
- Cover Letter
Comprehensive Benefits Package:
Coverage begins on day one for health, dental, and vision insurance and includes health expense accounts with generous employer contributions if the employee participates in a qualifying health plan. Employer-paid life insurance, long-term disability insurance, and various additional voluntary insurance plans are available. Paid time off, including vacation and sick, begins accruing upon hire, plus ten paid holidays. One paid discretionary day is available after six months of employment, and paid time off for bereavement, jury duty, military service, and parental leave is available after 12 months of employment. A retirement program with a generous employer contribution and additional voluntary retirement programs (457 or 403b) are available.
Employee Type:
Regular
Time Type:
Full time
Rate Type:
Salary
Compensation Statement:
The pay range listed for this position is determined by our compensation program using market data and salary benchmarking. A combination of factors is considered in making compensation decisions including, but not limited to, education, experience and training, qualifications relative to the requirements of the position, and funding. At the University of Kansas Medical Center, a reasonable estimate for the starting pay range will be the minimum to midpoint of the posted range, taking into account the combination of factors listed above.
Pay Range:
$60,800.00 - $91,200.00
Minimum
$60,800.00
Midpoint
$76,000.00
Maximum
$91,200.00
Department:
RI Research Systems Operations
Position Title:
Research System Support Administrator - Research Administration
Job Family Group:
Professional Staff
Job Description Summary:
This individual will provide end user support for systems managed and supported by the University of Kansas Research Administration. This position will be responsible for creating and maintaining records, and support data quality, in e-Regulatory management systems for clinical studies; assist in training research staff in data entry and routine data management; conduct regular data quality checks; and generate routine data reports for projects approved by the Director as needed.
Job Description:
Key Roles and Responsibilities
80% Operational Support:
- Provide training for various levels of end users based upon vendor provided training materials.
- Works with system owners to develop needed reports for end users.
- Provides advanced reporting to customers using research systems.
- Troubleshoot and resolve software/application issues when they arise. Contact the vendor on all issues that require vendor intervention.
- Participate in internal quality assurance efforts and system performance monitoring.
- Responsible for creating and maintaining folders and records for individual clinical studies and other research projects.
- Create and modify overall menus/drop-down choices and templates to support functionality.
- Assists in the development and maintenance of Standard Operating Procedures (SOPs) and development of system user manuals related to the clinical information management systems.
20% Application Support:
- Update and maintain systems to remain compliant with federal and other regulatory guidelines.
- Manage software/application user roles and permissions. Create accounts and expire or remove termed accounts.
- Monitor software/application logs.
- Keep up with new features and modify the software/application configuration as needed.
- Work with the vendor to schedule updates.
- Work with the vendor to coordinate downtime, when the software/application is unavailable to end-users, as necessary.
- Work closely with Research Technical Support staff to provide reference information.
- Archive data, when necessary, understand the software/application data recovery process and support data security management.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job, not an exhaustive list of all possible job responsibilities, tasks, duties, and assignments. Furthermore, job duties, responsibilities and activities may change at any time with or without notice.
Required Qualifications:
Work Experience
4 years’ experience in an academic or health-related research environment. Education may substitute for experience on a year for year basis.
Preferred Qualifications:
Education
Bachelor’s Degree in healthcare or a related field.
Work Experience
- Working knowledgeable of ICH/GCP guidelines in regard to clinical trials.
- Experience with Clinical Trial Management Systems.
Skills
- Organizational Skills
Required Documents:
- Resume/CV
- Cover Letter
Comprehensive Benefits Package:
Coverage begins on day one for health, dental, and vision insurance and includes health expense accounts with generous employer contributions if the employee participates in a qualifying health plan. Employer-paid life insurance, long-term disability insurance, and various additional voluntary insurance plans are available. Paid time off, including vacation and sick, begins accruing upon hire, plus ten paid holidays. One paid discretionary day is available after six months of employment, and paid time off for bereavement, jury duty, military service, and parental leave is available after 12 months of employment. A retirement program with a generous employer contribution and additional voluntary retirement programs (457 or 403b) are available.
Employee Type:
Regular
Time Type:
Full time
Rate Type:
Salary
Compensation Statement:
The pay range listed for this position is determined by our compensation program using market data and salary benchmarking. A combination of factors is considered in making compensation decisions including, but not limited to, education, experience and training, qualifications relative to the requirements of the position, and funding. At the University of Kansas Medical Center, a reasonable estimate for the starting pay range will be the minimum to midpoint of the posted range, taking into account the combination of factors listed above.
Pay Range:
$60,800.00 - $91,200.00
Minimum
$60,800.00
Midpoint
$76,000.00
Maximum
$91,200.00
See all 130+ Green Card System Support Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card System Support Specialist Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a System Support Specialist
Document your technical credentials before applying
PERM requires proving your qualifications match the certified job requirements exactly. Gather transcripts, certifications like CompTIA A+, Network+, or Microsoft credentials, and employment verification letters that confirm your specific system support duties before you start applying.
Target employers with active PERM filing history
Search DOL OFLC disclosure data for employers who have previously sponsored System Support Specialist or IT Support Analyst roles. Employers with established immigration programs already understand prevailing wage requirements and the PERM recruitment process, reducing delays.
Search open roles using Migrate Mate
Filter by green card sponsorship availability to find System Support Specialist positions where employers have confirmed EB-2 or EB-3 intent. Migrate Mate surfaces roles by sponsorship type, so you're not guessing which employers will actually file a PERM petition.
Confirm the job description matches your actual duties
DOL certifies the specific duties listed in the PERM application, not a generic job title. Ask employers to align the posted job description with your real responsibilities, since a mismatch between the PERM filing and your I-140 can trigger a Request for Evidence from USCIS.
Verify the offered wage meets prevailing wage requirements
Before accepting an offer, check the OFLC Wage Search for the System Support Specialist prevailing wage in your work location at the required experience level. Your employer must pay at least that wage throughout the PERM process and after your green card is approved.
Start the priority date conversation early in negotiations
Your EB-3 priority date is set when the employer files the PERM application, not when you accept the offer. Nationals from countries with high EB-3 demand should ask how quickly the employer plans to file after extending an offer, since earlier filing locks in a more favorable priority date.
Green Card System Support Specialist: Frequently Asked Questions
Does a System Support Specialist role qualify for EB-2 or EB-3 green card sponsorship?
Most System Support Specialist positions qualify under EB-3, which covers skilled workers and professionals with a bachelor's degree. If the role requires an advanced degree or the employer demonstrates you have specialized expertise equivalent to a master's-level background, EB-2 may apply. The actual classification depends on the minimum requirements the employer certifies on the PERM application, not the job title alone.
How does green card sponsorship differ from H-1B sponsorship for this role?
H-1B visa is a temporary status requiring renewal and is subject to the annual lottery, while PERM-based green card sponsorship leads to permanent residency with no annual cap concerns at the EB-3 level for most countries. The tradeoff is time: PERM labor certification typically adds six months to a year before the I-140 filing, and nationals from high-demand countries face priority date backlogs. The outcome, however, is permanent status rather than a renewable temporary visa.
What documentation will my employer need from me during the PERM process?
Your employer's immigration attorney will ask you for proof that your qualifications match the minimum requirements listed on the PERM application. For System Support Specialist roles this typically includes your degree transcripts, professional certifications such as CompTIA or Microsoft credentials, and employment verification letters from previous IT support positions. Any gap between your documented credentials and the certified job requirements can cause PERM denial or an I-140 RFE from USCIS.
How do I find System Support Specialist jobs where employers are actually willing to sponsor a green card?
Most job postings don't advertise PERM sponsorship willingness upfront, which makes filtering by intent difficult on general job boards. Migrate Mate is built specifically for this: you can search System Support Specialist openings filtered by green card sponsorship availability, so you're connecting with employers who have already committed to EB-2 or EB-3 sponsorship rather than cold-applying and asking later.
Can I change jobs after my employer files the PERM application but before my green card is approved?
Changing employers restarts the PERM process entirely unless your I-140 has been approved for at least 180 days, in which case you may be able to port your priority date to a new employer under job portability rules. For System Support Specialist roles, portability requires the new position to be in the same or a similar occupational classification. Discuss timing with your immigration attorney before accepting a competing offer to avoid losing your place in the queue.