Green Card System Support Specialist Jobs
System Support Specialist roles qualify for EB-2 and EB-3 green card sponsorship through PERM labor certification, which requires your employer to document recruitment efforts before filing an I-140 immigrant petition. IT support positions typically fall under EB-3 for bachelor's-degree holders, though advanced-degree professionals with specialized infrastructure or enterprise systems experience may qualify at the EB-2 level.
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Get Access To All JobsINTRODUCTION
Valero is the best-in-class producer of essential fuels and products that are foundational to modern life. We invite you to join our ~10,000 employees to drive exceptional results for our company, the energy industry, and our community.
As a Wholesale Technology & Systems Support Specialist you will be responsible for supporting the installation, maintenance, testing, and troubleshooting of point-of-sale (POS) systems and Valero’s mobile payment application.
At Valero, we are committed to advancing the future of energy through innovation, ingenuity, and unmatched execution. You can help achieve this goal if you can:
- Provide testing and support of POS software and equipment, including the most complex needs analysis, and coordinate and track issue resolution, configuration, and installation for supported locations.
- Create, review, and maintain technical documentation and payment test scripts.
- Configure POS hardware and software, and dispenser hardware and software.
- Maintain working hardware and review installation/upgrade procedures.
- Actively participate in the analysis of third-party solutions, including hands-on testing and regression testing.
- Develop training material for internal business resources.
- Provide technical support to internal and external business resources.
- Conduct research to learn current trends in technology, generates improvement suggestions, and presents findings to supervisors.
- Remain current on industry trends, emerging technologies, and payment innovations to recommend improvements, new or enhanced programs for our branded customers.
- Attend various training sessions and may formally train others in the work group.
- Demonstrate a positive service attitude, exercise good judgment, maintain relationships internally and externally with customers/vendors, display excellent problem-solving skills, and possess a willingness and desire to learn and ask questions in order to grow in scope of knowledge.
- Communicate with internal stakeholders, as well as direct communication and negotiation with vendors of a variety of IT service professionals.
- Develop business communications related to industry changes and vendor enhancements and/or changes.
This position is salaried exempt status, which means you are not eligible for overtime pay.
MINIMUM QUALIFICATIONS
- Bachelor’s degree required.
- 5+ years of experience in point-of-sale (POS) systems required.
- Experience in local and wide area networking and PCI compliance required.
- Able and willing to work on-site, in-person at the Valero San Antonio location, required.
PREFERRED QUALIFICATIONS
- Bachelor’s degree or higher in Computer Information Systems or a related degree preferred.
- Gilbarco Authorized Service Contractor (ASC) and/or Verifone Authorized Service Contractor (VASC) certifications preferred.
Need more reasons to work for a company that is both professionally challenging and culturally rewarding? Take a look at some of our best-in-class benefits:
- Competitive Pay and Annual Bonus Program
- 100% match on 401(K) up to 7%, with immediate vesting
- Company-sponsored Pension Plan
- Comprehensive Healthcare and Wellness Programs
- Onsite Daycare Center
- Onsite Employee and Family Wellness Centers (Physician & Pediatrician)
- Onsite Pharmacy
- State-of-the-art 24-hour Fitness Center free for employees and spouses with access to Tennis and Basketball Facilities
- Onsite cafeteria open for breakfast and lunch
- Sprawling campus with walking paths and access to biking trails
Benefits described above are highlights only, subject to an employee’s eligibility and work location.
All successful candidates must be eligible to obtain a TWIC card (Transportation Worker Identification Credential). It is Valero’s policy that employees must wear this card at all times while working at the refinery. Please review eligibility criteria at https://www.tsa.gov/for-industry/twic.
Position level and salary will be commensurate with qualifications and experience.
Valero's employees and team-focused culture drive our success. We’re invested in our dedicated workforce through a comprehensive, customizable benefits package, while supporting a caring culture that delivers a rewarding work environment built on teamwork, excellence, and career growth. To explore the ways we build a stronger team, visit Valero.com/Careers.
Valero is an EEO Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to legally protected status, including race, color, religion, sex, national origin, age, disability, protected veteran, or any other status protected by applicable federal, state, or local laws.
Please be advised, if you are viewing this position on a website that lists an estimated salary rate/range, it was not provided by Valero. Valero’s market specific salary rate/range will be provided during the recruiting process and tends to be higher than what is estimated by such websites.
LOCATION
Location: US-TX-San Antonio
JOB
Job: Information Services
PRIMARY LOCATION
US-TX-San Antonio
JOB POSTING
Jun 15, 2026, 12:42:03 PM
UNPOSTING DATE
Ongoing
INTRODUCTION
Valero is the best-in-class producer of essential fuels and products that are foundational to modern life. We invite you to join our ~10,000 employees to drive exceptional results for our company, the energy industry, and our community.
As a Wholesale Technology & Systems Support Specialist you will be responsible for supporting the installation, maintenance, testing, and troubleshooting of point-of-sale (POS) systems and Valero’s mobile payment application.
At Valero, we are committed to advancing the future of energy through innovation, ingenuity, and unmatched execution. You can help achieve this goal if you can:
- Provide testing and support of POS software and equipment, including the most complex needs analysis, and coordinate and track issue resolution, configuration, and installation for supported locations.
- Create, review, and maintain technical documentation and payment test scripts.
- Configure POS hardware and software, and dispenser hardware and software.
- Maintain working hardware and review installation/upgrade procedures.
- Actively participate in the analysis of third-party solutions, including hands-on testing and regression testing.
- Develop training material for internal business resources.
- Provide technical support to internal and external business resources.
- Conduct research to learn current trends in technology, generates improvement suggestions, and presents findings to supervisors.
- Remain current on industry trends, emerging technologies, and payment innovations to recommend improvements, new or enhanced programs for our branded customers.
- Attend various training sessions and may formally train others in the work group.
- Demonstrate a positive service attitude, exercise good judgment, maintain relationships internally and externally with customers/vendors, display excellent problem-solving skills, and possess a willingness and desire to learn and ask questions in order to grow in scope of knowledge.
- Communicate with internal stakeholders, as well as direct communication and negotiation with vendors of a variety of IT service professionals.
- Develop business communications related to industry changes and vendor enhancements and/or changes.
This position is salaried exempt status, which means you are not eligible for overtime pay.
MINIMUM QUALIFICATIONS
- Bachelor’s degree required.
- 5+ years of experience in point-of-sale (POS) systems required.
- Experience in local and wide area networking and PCI compliance required.
- Able and willing to work on-site, in-person at the Valero San Antonio location, required.
PREFERRED QUALIFICATIONS
- Bachelor’s degree or higher in Computer Information Systems or a related degree preferred.
- Gilbarco Authorized Service Contractor (ASC) and/or Verifone Authorized Service Contractor (VASC) certifications preferred.
Need more reasons to work for a company that is both professionally challenging and culturally rewarding? Take a look at some of our best-in-class benefits:
- Competitive Pay and Annual Bonus Program
- 100% match on 401(K) up to 7%, with immediate vesting
- Company-sponsored Pension Plan
- Comprehensive Healthcare and Wellness Programs
- Onsite Daycare Center
- Onsite Employee and Family Wellness Centers (Physician & Pediatrician)
- Onsite Pharmacy
- State-of-the-art 24-hour Fitness Center free for employees and spouses with access to Tennis and Basketball Facilities
- Onsite cafeteria open for breakfast and lunch
- Sprawling campus with walking paths and access to biking trails
Benefits described above are highlights only, subject to an employee’s eligibility and work location.
All successful candidates must be eligible to obtain a TWIC card (Transportation Worker Identification Credential). It is Valero’s policy that employees must wear this card at all times while working at the refinery. Please review eligibility criteria at https://www.tsa.gov/for-industry/twic.
Position level and salary will be commensurate with qualifications and experience.
Valero's employees and team-focused culture drive our success. We’re invested in our dedicated workforce through a comprehensive, customizable benefits package, while supporting a caring culture that delivers a rewarding work environment built on teamwork, excellence, and career growth. To explore the ways we build a stronger team, visit Valero.com/Careers.
Valero is an EEO Employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to legally protected status, including race, color, religion, sex, national origin, age, disability, protected veteran, or any other status protected by applicable federal, state, or local laws.
Please be advised, if you are viewing this position on a website that lists an estimated salary rate/range, it was not provided by Valero. Valero’s market specific salary rate/range will be provided during the recruiting process and tends to be higher than what is estimated by such websites.
LOCATION
Location: US-TX-San Antonio
JOB
Job: Information Services
PRIMARY LOCATION
US-TX-San Antonio
JOB POSTING
Jun 15, 2026, 12:42:03 PM
UNPOSTING DATE
Ongoing
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Get Access To All JobsTips for Finding Green Card Sponsorship as a System Support Specialist
Document your technical credentials before applying
PERM requires proving your qualifications match the certified job requirements exactly. Gather transcripts, certifications like CompTIA A+, Network+, or Microsoft credentials, and employment verification letters that confirm your specific system support duties before you start applying.
Target employers with active PERM filing history
Search DOL OFLC disclosure data for employers who have previously sponsored System Support Specialist or IT Support Analyst roles. Employers with established immigration programs already understand prevailing wage requirements and the PERM recruitment process, reducing delays.
Search open roles using Migrate Mate
Filter by green card sponsorship availability to find System Support Specialist positions where employers have confirmed EB-2 or EB-3 intent. Migrate Mate surfaces roles by sponsorship type, so you're not guessing which employers will actually file a PERM petition.
Confirm the job description matches your actual duties
DOL certifies the specific duties listed in the PERM application, not a generic job title. Ask employers to align the posted job description with your real responsibilities, since a mismatch between the PERM filing and your I-140 can trigger a Request for Evidence from USCIS.
Verify the offered wage meets prevailing wage requirements
Before accepting an offer, check the OFLC Wage Search for the System Support Specialist prevailing wage in your work location at the required experience level. Your employer must pay at least that wage throughout the PERM process and after your green card is approved.
Start the priority date conversation early in negotiations
Your EB-3 priority date is set when the employer files the PERM application, not when you accept the offer. Nationals from countries with high EB-3 demand should ask how quickly the employer plans to file after extending an offer, since earlier filing locks in a more favorable priority date.
Green Card System Support Specialist: Frequently Asked Questions
Does a System Support Specialist role qualify for EB-2 or EB-3 green card sponsorship?
Most System Support Specialist positions qualify under EB-3, which covers skilled workers and professionals with a bachelor's degree. If the role requires an advanced degree or the employer demonstrates you have specialized expertise equivalent to a master's-level background, EB-2 may apply. The actual classification depends on the minimum requirements the employer certifies on the PERM application, not the job title alone.
How does green card sponsorship differ from H-1B sponsorship for this role?
H-1B visa is a temporary status requiring renewal and is subject to the annual lottery, while PERM-based green card sponsorship leads to permanent residency with no annual cap concerns at the EB-3 level for most countries. The tradeoff is time: PERM labor certification typically adds six months to a year before the I-140 filing, and nationals from high-demand countries face priority date backlogs. The outcome, however, is permanent status rather than a renewable temporary visa.
What documentation will my employer need from me during the PERM process?
Your employer's immigration attorney will ask you for proof that your qualifications match the minimum requirements listed on the PERM application. For System Support Specialist roles this typically includes your degree transcripts, professional certifications such as CompTIA or Microsoft credentials, and employment verification letters from previous IT support positions. Any gap between your documented credentials and the certified job requirements can cause PERM denial or an I-140 RFE from USCIS.
How do I find System Support Specialist jobs where employers are actually willing to sponsor a green card?
Most job postings don't advertise PERM sponsorship willingness upfront, which makes filtering by intent difficult on general job boards. Migrate Mate is built specifically for this: you can search System Support Specialist openings filtered by green card sponsorship availability, so you're connecting with employers who have already committed to EB-2 or EB-3 sponsorship rather than cold-applying and asking later.
Can I change jobs after my employer files the PERM application but before my green card is approved?
Changing employers restarts the PERM process entirely unless your I-140 has been approved for at least 180 days, in which case you may be able to port your priority date to a new employer under job portability rules. For System Support Specialist roles, portability requires the new position to be in the same or a similar occupational classification. Discuss timing with your immigration attorney before accepting a competing offer to avoid losing your place in the queue.