Application Support Analyst Green Card Jobs
Application Support Analyst roles qualify for EB-2 and EB-3 green card sponsorship when the position requires a bachelor's degree in computer science, information systems, or a related field. Employers file PERM labor certification with DOL before sponsoring permanent residency, making sponsorship a longer but more stable path than temporary work visas.
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Job Req Id:
26956182
Location(s):
Irving, Texas, United States
Job Type:
Hybrid
Posted:
May. 01, 2026
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities:
- The Apps Support Intmd Analyst provides technical and business support for users of Citi Applications.
- Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
- Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
- Act as a liaison between users/traders, interfacing internal technology groups and vendors.
- Participates in disaster recovery testing.
- Participate in application releases, from development, testing and deployment into production.
- Perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
- Considers implications of the application of technology to the current environment.
- Analyzes applications to identify risks, vulnerabilities and security issues.
- Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions. Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
- Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
- Exchanges ideas and information.
- Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
- Performs other duties and functions as assigned in a concise and logical manner.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and/or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
- 2-5 years experience.
- Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
- Participation in some process improvements.
- Previous experience or interest in standardization of procedures and practices.
- Basic Business knowledge/understanding of financial markets and products.
- Knowledge/experience of problem Management Tools.
- Understands of how own sub-function integrates within the function and commercial awareness.
- Evaluates (sometimes complex) situations using multiple sources of information. Developed communication and diplomacy skills to persuade and influence.
- Good customer service, communication and interpersonal skills.
- Good knowledge of the business and its technology strategy.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Knowledge of issue tracking and reporting using tools.
- Good all-round team member.
- Effectively share information with other support team members and with other technology teams.
- Ability to plan and organize workload.
- Ability to communicate appropriately to relevant stakeholder.
Education:
Bachelor’s/University degree or equivalent experience.
Job Family Group:
Technology
Job Family:
Applications Support
Time Type:
Full time
Primary Location:
Irving Texas United States
Primary Location Full Time Salary Range:
$76,230.00 - $106,370.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
May 31, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Job Req Id:
26956182
Location(s):
Irving, Texas, United States
Job Type:
Hybrid
Posted:
May. 01, 2026
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
Responsibilities:
- The Apps Support Intmd Analyst provides technical and business support for users of Citi Applications.
- Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
- Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
- Act as a liaison between users/traders, interfacing internal technology groups and vendors.
- Participates in disaster recovery testing.
- Participate in application releases, from development, testing and deployment into production.
- Perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
- Considers implications of the application of technology to the current environment.
- Analyzes applications to identify risks, vulnerabilities and security issues.
- Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions. Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
- Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
- Exchanges ideas and information.
- Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
- Performs other duties and functions as assigned in a concise and logical manner.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and/or other team members.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
- 2-5 years experience.
- Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
- Participation in some process improvements.
- Previous experience or interest in standardization of procedures and practices.
- Basic Business knowledge/understanding of financial markets and products.
- Knowledge/experience of problem Management Tools.
- Understands of how own sub-function integrates within the function and commercial awareness.
- Evaluates (sometimes complex) situations using multiple sources of information. Developed communication and diplomacy skills to persuade and influence.
- Good customer service, communication and interpersonal skills.
- Good knowledge of the business and its technology strategy.
- Consistently demonstrates clear and concise written and verbal communication skills.
- Knowledge of issue tracking and reporting using tools.
- Good all-round team member.
- Effectively share information with other support team members and with other technology teams.
- Ability to plan and organize workload.
- Ability to communicate appropriately to relevant stakeholder.
Education:
Bachelor’s/University degree or equivalent experience.
Job Family Group:
Technology
Job Family:
Applications Support
Time Type:
Full time
Primary Location:
Irving Texas United States
Primary Location Full Time Salary Range:
$76,230.00 - $106,370.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
May 31, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
See all 209+ Application Support Analyst jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Application Support Analyst roles.
Get Access To All JobsTips for Finding Green Card Sponsorship as an Application Support Analyst
Align your credentials to PERM requirements
PERM requires your degree to match the job's minimum requirements exactly. If your employer lists a bachelor's in computer science, a degree in a different field may require a credential evaluation to confirm equivalency before DOL will certify your labor certification.
Target employers with established PERM workflows
Application Support Analyst roles at mid-size software companies and large financial institutions are sponsored more regularly than at startups. Look for employers whose job postings reference permanent residency support rather than just temporary visa sponsorship.
Search green card sponsoring employers on Migrate Mate
Filter by job title and green card sponsorship history to find employers who have filed PERM for Application Support Analyst roles before. Migrate Mate surfaces this DOL disclosure data so you can prioritize outreach to companies with a documented track record.
Clarify EB-2 versus EB-3 eligibility with your employer
If the role requires only a bachelor's degree, expect EB-3 filing. EB-2 applies when the position genuinely requires an advanced degree or you have a master's in a relevant field. Confirming which category your employer plans to file under affects your priority date strategy.
Understand PERM's supervised recruitment requirements
Before DOL certifies your PERM, your employer must conduct a supervised recruitment process and document that no qualified U.S. workers applied. Delays often occur when job postings don't match the PERM application's job duties, so review your job description carefully before filing begins.
Account for concurrent filing once your priority date is current
Once USCIS approves the I-140 petition and your priority date becomes current, you can file I-485 for adjustment of status without leaving the U.S. For EB-3 applicants from most countries, this means no extended wait in a backlog before applying for permanent residency.
Application Support Analyst jobs are hiring across the US. Find yours.
Find Application Support Analyst JobsApplication Support Analyst Green Card Sponsorship: Frequently Asked Questions
Does an Application Support Analyst role qualify for EB-2 or EB-3 green card sponsorship?
Most Application Support Analyst positions qualify under EB-3 because they typically require a bachelor's degree rather than an advanced degree. If the role genuinely requires a master's degree or you hold one in a directly related field, your employer may file under EB-2. The PERM job description must match the actual minimum requirements the employer enforces, not just a preferred qualification.
How does PERM green card sponsorship differ from H-1B sponsorship for this role?
H-1B is a temporary status renewed every three years with no direct path to permanence, while PERM leads to lawful permanent residency. There's no annual lottery for EB-3 sponsorship, and most nationalities outside India and China face no significant priority date backlog. The PERM process typically takes 12 to 24 months from labor certification filing through I-140 approval, longer than an H-1B petition but permanent in outcome.
What documents should I prepare before a U.S. employer starts my PERM process?
Gather your academic transcripts and degree certificates, and arrange a credential evaluation if your degree is from outside the U.S. Compile employment records that match the experience requirements on the PERM application. Any gap between your documented credentials and the job's stated minimum requirements can trigger a DOL audit, so accuracy at this stage protects the entire timeline.
How can I find Application Support Analyst jobs with green card sponsorship?
Use Migrate Mate to filter Application Support Analyst listings by employers who have sponsored green cards through PERM before. Because PERM filings are disclosed through DOL, Migrate Mate can identify which employers have a documented history of sponsoring this specific role rather than relying on vague sponsorship claims in job postings.
Can I switch employers after my I-140 is approved but before I have permanent residency?
Yes. Once your I-140 has been approved for at least 180 days and your I-485 has been pending for at least 180 days, U.S. immigration law allows you to port to a new employer in the same or a similar occupational classification without losing your priority date. Application Support Analyst roles typically fall under the same SOC code family, so a lateral move within IT support rarely disrupts portability eligibility.
See which Application Support Analyst employers are hiring and sponsoring visas right now.
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