Green Card Customer Experience Manager Jobs
Customer Experience Manager roles qualify for EB-2 and EB-3 green card sponsorship through the PERM labor certification process when employers demonstrate no qualified U.S. workers are available. Advanced-degree professionals typically pursue EB-2, while EB-3 covers candidates with a bachelor's degree and relevant experience. Sponsorship leads to permanent residency, not a temporary visa.
Find Green Card Customer Experience Manager JobsOverview
Showing 5 of 450+ Customer Experience Manager jobs
See all 450+ Customer Experience Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Experience Manager roles.
Get Access To All JobsResponsibilities:
- Works closely with customers and discusses our discounts.
- Resolves issues about any of our discounts or programs.
- Reaches out to customers and sets appointments.
- Cross-sells to our customers with regards to the Multi-Line discount.
- Handles incoming calls and answers any questions.
- Collects payments and makes policy changes.
- Sets up bill accounts and works on other simple billing requests.
- Submits claims paperwork that is requested by the claim’s representatives.
- Provides proof of insurance documents that are requested by clients.
- May assist with INFB Health Plans.
- Any additional duties assigned by management.
Requirements for Success:
- High school diploma or GED equivalent.
- 3 years of customer service experience, insurance experience preferred.
- Property & Casualty insurance license required or must be able to obtain this license within a year.
- Working knowledge of Farm Bureau discounts and programs or ability to learn this information quickly.
- Ability to communicate with a variety of audiences.
- Strong time management and problem-solving skills.
- Strong attention to detail and accuracy.
- Ability to interact professionally with our internal and external clients.
- Proficient in using Android and Apple phones.
- Ability to have patience and understanding in guiding customers through technology.
IFBI Perks:
- An organization that values work/life balance
- Paid vacation/sick leave
- 401(k) with match
- Fulltime with a Monday - Friday schedule
- Potential for a yearly bonus with a possible payout of up to 20% of the salary
- Contests and incentives
- Benefits eligibility within 30 days of employment
- Negotiable pay based on level of experience
- Collaborate in a team environment
- Paid volunteer hours
Education
Required* High School or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Responsibilities:
- Works closely with customers and discusses our discounts.
- Resolves issues about any of our discounts or programs.
- Reaches out to customers and sets appointments.
- Cross-sells to our customers with regards to the Multi-Line discount.
- Handles incoming calls and answers any questions.
- Collects payments and makes policy changes.
- Sets up bill accounts and works on other simple billing requests.
- Submits claims paperwork that is requested by the claim’s representatives.
- Provides proof of insurance documents that are requested by clients.
- May assist with INFB Health Plans.
- Any additional duties assigned by management.
Requirements for Success:
- High school diploma or GED equivalent.
- 3 years of customer service experience, insurance experience preferred.
- Property & Casualty insurance license required or must be able to obtain this license within a year.
- Working knowledge of Farm Bureau discounts and programs or ability to learn this information quickly.
- Ability to communicate with a variety of audiences.
- Strong time management and problem-solving skills.
- Strong attention to detail and accuracy.
- Ability to interact professionally with our internal and external clients.
- Proficient in using Android and Apple phones.
- Ability to have patience and understanding in guiding customers through technology.
IFBI Perks:
- An organization that values work/life balance
- Paid vacation/sick leave
- 401(k) with match
- Fulltime with a Monday - Friday schedule
- Potential for a yearly bonus with a possible payout of up to 20% of the salary
- Contests and incentives
- Benefits eligibility within 30 days of employment
- Negotiable pay based on level of experience
- Collaborate in a team environment
- Paid volunteer hours
Education
Required* High School or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
See all 450+ Green Card Customer Experience Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Customer Experience Manager Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Experience Manager
Translate your CX credentials into PERM language
Document your Customer Experience Manager competencies using the O*NET occupation profile for this role. PERM requires your employer to define the job's minimum requirements precisely, so aligning your resume and credentials to those definitions reduces RFE risk during I-140 adjudication.
Target employers with active PERM filing histories
Search DOL PERM disclosure data for companies that have recently filed labor certifications for CX or operations management roles. Employers already familiar with the PERM process move faster and are less likely to withdraw sponsorship mid-filing due to administrative friction.
Use Migrate Mate to filter green card-sponsoring employers
Search Migrate Mate for Customer Experience Manager roles filtered by EB-2 and EB-3 sponsorship history. This surfaces employers who have completed the full PERM-to-I-140 cycle before, not just those who list sponsorship as a possibility in a job posting.
Clarify EB-2 versus EB-3 eligibility before negotiating offers
If you hold a master's degree in business, communications, or a related field, push for EB-2 classification during offer negotiations. EB-2 can yield faster priority date movement for many countries and avoids the skilled-worker backlog that affects some EB-3 filers.
Confirm the employer will cover PERM recruitment costs
DOL requires employers to conduct good-faith recruitment before certifying a PERM application. Ask directly whether the company will manage and fund that process internally, since delays or incomplete recruitment documentation are the leading cause of PERM denials for CX roles.
File I-485 concurrently if your priority date is current
USCIS allows concurrent filing of the I-140 immigrant petition and I-485 adjustment of status application when a visa number is immediately available. For EB-3 candidates from many countries, this can cut months from your path to a green card without waiting for sequential approvals.
Green Card Customer Experience Manager: Frequently Asked Questions
Does a Customer Experience Manager role qualify for EB-2 or EB-3 green card sponsorship?
Customer Experience Manager positions can qualify under both categories. EB-2 applies when the role requires an advanced degree or the candidate has a bachelor's degree plus at least five years of progressive CX experience that USCIS recognizes as equivalent. EB-3 covers professionals with a bachelor's degree in a relevant field. Your employer defines the minimum requirements in the PERM application, which determines which category applies.
How does PERM green card sponsorship differ from H-1B for this role?
H-1B visa is a temporary nonimmigrant visa with a two-to-three-year initial period and annual lottery exposure. PERM-based green card sponsorship leads to permanent residency and has no annual lottery. EB-3 for Customer Experience Manager roles does carry per-country priority date backlogs for some nationalities, but once your I-140 is approved, your priority date is locked in and protected even if you change employers under AC21 portability rules.
What does the PERM labor certification process require from my employer for a CX Manager role?
Your employer must conduct DOL-mandated recruitment, including job postings and outreach, to demonstrate no qualified U.S. worker is available for the position. For Customer Experience Manager roles, the job description must match the actual duties you perform. The employer files the PERM application and bears all associated costs. DOL processing currently runs several months before the employer can file the I-140 petition with USCIS.
How can I find Customer Experience Manager jobs that offer green card sponsorship?
Migrate Mate lets you search specifically for Customer Experience Manager roles filtered by employers with verified EB-2 and EB-3 green card sponsorship history. This is more reliable than filtering generic job postings by a sponsorship checkbox, since it surfaces companies that have completed the full PERM-to-I-140 process before rather than those who may be unfamiliar with the requirements.
Can I change employers after my I-140 is approved without losing my green card progress?
Yes, under AC21 portability rules you can change to a same or similar Customer Experience Manager role after your I-140 has been approved for at least 180 days and your I-485 adjustment of status application has been pending for at least 180 days. Your priority date stays intact. The new role must be sufficiently similar in duties and requirements to the position described in the original PERM application.