Green Card Client Manager Jobs
Client Manager roles at U.S. companies can qualify for EB-2 or EB-3 green card sponsorship through the PERM labor certification process, which requires employers to document that no qualified U.S. worker is available. Sponsorship is employer-driven, so targeting companies with active PERM filing history gives you a measurable head start.
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Get Access To All JobsINTRODUCTION
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Responsible for incoming calls for routine and low complexity inquiries regarding products, procedures, systems, or policies for new and existing clients. Committed to utilize all available tools and resources to curate a differentiated client experience, track all unresolved issues accurately, to ensure timely follow up and resolution. Servicing specialists act as client advocates to track client complaints and feedback regarding Truist, our teammates, products and vendors. Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
-
Deliver care through exceptional client service and create a differentiating client experience while providing support to internal and external clients by executing on the Truist Purpose, Mission and Values.
-
Investigate and provide resolution to clients’ requests to Care Center, branches and other lines of business, requiring use of one specialty (e.g. business care, card, loan servicing).
-
Utilize a consultative approach to resolve client issues through educating the clients of bank products and services.
-
Identify and escalate, as necessary, bank errors and regulatory concerns that pose a risk to the bank.
-
Inform and educate clients on their self-service options through various Truist technologies to improve their individual banking experience.
-
Follow established policies, procedures, guidelines, regulations, and laws to protect both our clients and Truist from any unnecessary risk.
-
Embrace ongoing personal and professional growth and development by participating in required and voluntary educational opportunities, business resource group (BRG) activities and other work-related activities.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
High School diploma, or equivalent education and related training or experience
-
One year of client servicing work experience (call center, retail, hospitality, medical, etc.)
-
Proficiency in computer applications (e.g. Windows, Microsoft Office), technical skills, interpersonal abilities, problem-solving skills and ability to work efficiently across multiple platforms
-
Proficiency in written and verbal communications (including grammar and spelling)
-
Satisfies regulatory requirements for holding the position, including meeting the qualification standards imposed by the Loan Originator Compensation rule of the Truth in Lending Act
Preferred Qualifications:
-
Prior experience working in a call center or high volume/fast-paced work environment
-
Prior experience in a client-facing role
-
Background in supported departments and/or products
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
INTRODUCTION
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Responsible for incoming calls for routine and low complexity inquiries regarding products, procedures, systems, or policies for new and existing clients. Committed to utilize all available tools and resources to curate a differentiated client experience, track all unresolved issues accurately, to ensure timely follow up and resolution. Servicing specialists act as client advocates to track client complaints and feedback regarding Truist, our teammates, products and vendors. Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
-
Deliver care through exceptional client service and create a differentiating client experience while providing support to internal and external clients by executing on the Truist Purpose, Mission and Values.
-
Investigate and provide resolution to clients’ requests to Care Center, branches and other lines of business, requiring use of one specialty (e.g. business care, card, loan servicing).
-
Utilize a consultative approach to resolve client issues through educating the clients of bank products and services.
-
Identify and escalate, as necessary, bank errors and regulatory concerns that pose a risk to the bank.
-
Inform and educate clients on their self-service options through various Truist technologies to improve their individual banking experience.
-
Follow established policies, procedures, guidelines, regulations, and laws to protect both our clients and Truist from any unnecessary risk.
-
Embrace ongoing personal and professional growth and development by participating in required and voluntary educational opportunities, business resource group (BRG) activities and other work-related activities.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
High School diploma, or equivalent education and related training or experience
-
One year of client servicing work experience (call center, retail, hospitality, medical, etc.)
-
Proficiency in computer applications (e.g. Windows, Microsoft Office), technical skills, interpersonal abilities, problem-solving skills and ability to work efficiently across multiple platforms
-
Proficiency in written and verbal communications (including grammar and spelling)
-
Satisfies regulatory requirements for holding the position, including meeting the qualification standards imposed by the Loan Originator Compensation rule of the Truth in Lending Act
Preferred Qualifications:
-
Prior experience working in a call center or high volume/fast-paced work environment
-
Prior experience in a client-facing role
-
Background in supported departments and/or products
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:
All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
See all 4,045+ Green Card Client Manager Jobs
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Client Manager
Align your degree to PERM job requirements
PERM requires the employer to specify a minimum education requirement. If the Client Manager role lists a bachelor's in business, marketing, or a related field, confirm your credential matches exactly before applying, since mismatches delay labor certification.
Search employers using PERM filing history
Use Migrate Mate to filter Client Manager openings by employers who have filed PERM applications for this role. Companies with documented filing history are already familiar with the sponsorship process, which reduces your risk of a mid-process withdrawal.
Verify the prevailing wage tier before negotiating
DOL assigns your role a wage level that the employer must meet or exceed for PERM approval. Run the job title through the OFLC Wage Search before salary conversations so you can confirm any offer clears the Level I through Level IV threshold for your metro.
Flag EB-2 eligibility if you hold an advanced degree
Client Manager roles filled by candidates with a master's degree or a bachelor's plus five years of progressive experience can qualify under EB-2, which carries the same PERM path but positions you for faster priority date movement in most countries.
Clarify sponsorship intent during the offer stage
Ask directly whether the company has an immigration policy and which law firm handles PERM filings. Employers who outsource to experienced immigration counsel close labor certification audits faster, which matters if you're working against an OPT or H-1B visa status deadline.
Understand the O*NET classification before your PERM audit
USCIS uses occupation codes to evaluate whether a Client Manager role meets specialty occupation standards. Pull the O*NET profile for your specific job title and confirm the listed education requirement matches what your employer will state on the PERM application.
Green Card Client Manager: Frequently Asked Questions
Does a Client Manager role qualify for EB-2 or EB-3 green card sponsorship?
Client Manager positions typically qualify under EB-3 when the role requires a bachelor's degree in business, marketing, or a related field. If you hold a master's degree or a bachelor's plus at least five years of progressive, specialized experience in the field, the employer can pursue EB-2 instead. The distinction matters because EB-2 often moves faster for applicants from countries with long EB-3 backlogs.
How does green card sponsorship differ from H-1B for Client Manager roles?
The H-1B is a temporary work visa with an annual lottery cap that limits who gets sponsored each year. Green card sponsorship through PERM leads to permanent residency and has no annual lottery. EB-3 does have per-country annual limits on visa numbers, but the process itself isn't subject to a random selection lottery. For Client Managers from countries without significant backlogs, the PERM-to-green-card timeline can be comparable to completing two H-1B terms.
What does the PERM labor certification process require from a Client Manager applicant?
Your employer drives the PERM process, but your credentials need to align with what they file. DOL requires the employer to recruit U.S. workers first and document that none were qualified for the specific role. Your resume, degree, and work history must match the minimum requirements stated in the PERM application exactly. Any discrepancy between what you present and what the employer files can result in an audit or denial.
How can I find Client Manager jobs where the employer will sponsor a green card?
Migrate Mate lets you search Client Manager openings specifically filtered by employers with active or historical green card sponsorship activity. Most general job boards don't surface this data, so you can spend weeks applying before learning a company doesn't sponsor. Targeting employers with documented PERM filing history in client-facing or account management roles gives you a clearer path from application to permanent residency.
Can I switch employers during the green card process for a Client Manager role?
Yes, with caveats. If your I-140 petition has been approved and your priority date is current or your application has been pending for 180 days or more, AC21 portability lets you move to a new employer in the same or similar occupational classification without restarting the process. Client Manager roles generally fall under account management or business operations categories, so a lateral move to a comparable title at a sponsoring company often qualifies.