Green Card Patient Access Supervisor Jobs
Patient Access Supervisor jobs with green card sponsorship require employers to complete PERM labor certification with the Department of Labor, confirming no qualified U.S. workers are available, before filing an I-140 immigrant petition with USCIS. EB-2 or EB-3 classification depends on your degree and experience, and priority-date backlogs vary by country of birth.
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Location Address:
1100 Central Ave SE Albuquerque, NM 87106-4930
Compensation Pay Range:
Minimum Offer $50,481.60 Maximum Offer $85,966.40
Now Hiring: Supervisor-Patient Access-ABQ
Summary
Patient Access Supervisor has responsibility of the operations and functions of the Patient Access areas. Responsible for Patient Access staff and completion of admission, registration and pre-registration functions to include insurance verification for PHS. Responsible for monitoring productivity, compliance and staffing for multiple registration points.
Type of Opportunity: Full time
Job Exempt: Yes
Job is based: Presbyterian Hospital
Work Shift: Varied Days and Hours (United States of America)
Responsibilities:
- Selects and assigns department staff.
- Ensures new hires and staff are appropriately trained to perform the duties assigned.
- Coaches staff as needed to meet quality and duties assigned.
- Initiates coaching, corrective action and performance improvement plans for staff for attendance, productivity and quality opportunities.
- Ensures established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards are met and followed by staff under their leadership.
- Reviews Patient Access operations to ensure compliance with JCAHO, CMS, EMTALA, HIPAA, and other state or federal guidelines.
- Works with Patient Access Manager in monitoring unit productivity to identify areas of inconsistency and to optimize utilization of staff resources.
- Assists in establishing productivity standards and evaluating staffing requirements (both temporary and permanent) based on volumes.
- Ensures department is meeting OT and productivity standards in line with the current budget and patient volumes.
- Ensures units follow Situation Response Guidelines.
- Ensures appropriate quality standards are maintained and appropriate online documentation is entered for every account activity to ensure thorough communication.
- Works within established guidelines to meet the needs of the patients and clinical staff during downtime, both scheduled and unscheduled.
- Assists Patient Access staff with complaints and process opportunities encountered by patients, physicians and/or other staff.
- Works established work queues and billing reports to ensure accounts are cleared for billing.
- Monitors employee work queues to ensure completion and compliance.
- Assists Patient Access Manager to develop and execute appropriate action plans to resolve unit issues and reverse negative trends.
- Meets with staff members monthly for 1:1s to discuss employee performance and discuss any potential opportunities for improvements.
- Maintains and fosters effective public relations with patients, physicians and the public as well as spending a maximum amount of time per day interacting with staff.
- Looks for opportunities to improve process and flow, brings back to leadership to discuss and work through implementation.
- Coordinates with Business Office to assure compliance with third party payers and regulations.
- Works denial reports to identify trends and opportunities for process change to minimize denials for Patient Access areas.
- Mentors and fosters growth of members of the team for personal and professional growth.
- Coordinates with department directors and administration to ensure effective patient flow and quality customer service.
- Enhances and maintains own professional growth and development through participation in relevant educational programs, literature, in-service meetings and workshops.
- Is on call 24 hours a day, 7 days a week to handle any situation that arises.
Qualifications
- High School Diploma, prefer some college
- 2 years of experience in related field required; with 1 year in a Supervisory capacity preferred.
- Critical thinking and attention to detail.
- Effectively interact with customers to understand their needs and explain data.
- Microsoft Office.
- Organizational Skills.
- Deal with all levels of staff and management within the organization, board members, as well as the public, under highly stressful conditions.
- Communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies.
- Work under limited supervision, self-manage work time and projects, resolve issues with minimal assistance.
- Written communication.
- Be flexible with hours, as staffing of 24/7 units may require flexibility.
Candidates must be at least 18 years of age at the time of hire.
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinars, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services
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Get Access To All JobsTips for Finding Green Card Sponsorship in Patient Access Supervisor
Align your credentials to EB-2 or EB-3
EB-2 requires an advanced degree or a bachelor's degree plus five years of progressive experience in healthcare administration. EB-3 covers a bachelor's degree alone. Identify which category fits before applying so your resume reflects the right qualifications upfront.
Search employers through Migrate Mate
Filter for health systems and hospital networks with active employment-based green card sponsorship history by searching Patient Access Supervisor roles on Migrate Mate. Targeting employers already familiar with PERM shortens your timeline from offer to filing.
Request a prevailing wage determination early
Your employer must submit a prevailing wage request to DOL before starting PERM recruitment. Use the OFLC Wage Search to look up the Level II or III wage for your SOC code and metro area so your offer letter reflects a defensible salary before the process begins.
Verify the recruitment steps before accepting an offer
PERM requires your employer to run a 30-day job posting on the state workforce agency, two Sunday newspaper ads, and additional recruitment steps. Confirm the employer understands this timeline, since PERM cannot be filed until recruitment concludes with no qualified U.S. applicants.
Document your clinical operations experience carefully
USCIS scrutinizes whether a Patient Access Supervisor role genuinely requires the stated degree. Use O*NET's task list for this occupation to map your direct experience to the job duties listed in the PERM application, reducing the risk of a Request for Evidence.
Understand priority dates before you file I-485
If you were born in India or China, your priority date determines when you can file for adjustment of status, and backlogs can extend the wait significantly. Track the USCIS Visa Bulletin monthly and ask your employer to file the I-140 as early as possible to lock in your place in line.
Green Card Patient Access Supervisor: Frequently Asked Questions
Does a Patient Access Supervisor role qualify for EB-2 or EB-3 green card sponsorship?
Most Patient Access Supervisor positions qualify under EB-3 when the employer requires a bachelor's degree in healthcare administration, business, or a related field. If the role requires a master's degree or equivalent, EB-2 may apply. The classification is determined by what the employer genuinely requires for the position, not what you personally hold.
How is the PERM green card process different from H-1B sponsorship for this role?
H-1B visa sponsorship is temporary and subject to an annual lottery. PERM-based green card sponsorship leads to lawful permanent residence with no renewal requirement. The PERM process requires your employer to complete a formal prevailing wage determination and a full recruitment campaign with DOL before filing the I-140 with USCIS, making it more document-intensive but permanently resolving your status.
How do I find hospitals and health systems that sponsor green cards for Patient Access Supervisors?
Search for Patient Access Supervisor roles on Migrate Mate, which surfaces employers with verified employment-based green card sponsorship history. Large hospital networks and academic medical centers are the most active sponsors for this role, since they have dedicated HR and legal teams familiar with the PERM process and the recruitment compliance requirements it demands.
What happens to my green card case if I change employers after the I-140 is approved?
Once your I-485 has been pending for 180 days or more, AC21 portability allows you to move to a new employer in the same or a similar occupation without losing your place in line. Your priority date from the original approved I-140 can also carry over to a new employer's petition, protecting the time you've already accumulated.
What documentation strengthens a PERM application for a Patient Access Supervisor position?
Your employer needs a detailed job description that ties the required degree specifically to the duties of the role, since DOL reviews whether the educational requirement is a genuine business necessity. Supporting your application with organized records of your supervisory experience, healthcare registration workflows, and any revenue cycle or compliance responsibilities you've managed reduces the risk of an audit.