Public Safety Dispatcher Green Card Jobs
Public Safety Dispatcher roles can qualify for EB-3 green card sponsorship through the PERM labor certification process when employers demonstrate no qualified U.S. workers are available. Roles at communications centers, 911 call centers, and emergency dispatch agencies that require specialized training may support permanent sponsorship for foreign professionals.
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Employment Status:
Full time (29-40 Hrs)
Type of Employment:
Staff
# of openings:
1
Location:
ASU-Jonesboro
Proposed Salary Range:
$38,604.00
Closing:
6/19/26
Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.
Position Summary:
The Call Center Specialist is responsible for providing emergency assistance and response through the use of communications equipment. This position is governed by state and federal laws and agency/institution policy.
Duties & Responsibilities:
This posting is open for continued recruitment of individuals seeking employment for the position of Call Center Specialist with the University Police Department. This pool position allows applicants to be considered for every Call Center Specialist position that becomes available.
- Frequent contact with department personnel, university officials, and local law enforcement agencies. Operates computer consoles, video monitoring equipment and other communication devices in the public safety department to receive requests for assistance; identifies the nature of the situation and dispatches public safety officers and/or other personnel as required
- Receives 911 emergency calls and monitors fire and security alarm systems, determines the type and severity of the emergency and alerts the proper authority
- Maintains accurate records of calls and other communication transmissions and enters the information into a computer for preparation of written transcripts and reports
- Coordinates the activities of field officers with superior officers and local law and fire authorities and develops positive communication links for active participation during possible disasters and emergencies
- Assists public safety officers in the preparation of reports; prepares incident reports; submits crime statistics to the National Crime Information Center and other organizations as required
- Performs related responsibilities as required or assigned
- Maintain appropriate paperwork relevant to incident numbers, ACIC entries, and radio logs
- Maintain a professional attitude toward both the public and staff at all times. Dispatchers will be helpful and display a positive attitude toward all persons contacted
- Use codes appropriately and effectively to minimize radio talk time
- Ability to manage work load effectively to efficiently keep with the university and the police departments mission statements
- Executes direction and plans from superiors. Works effectively with superiors, peers, and profits from constructive criticism
- Provides full-time dispatch duties consisting of (1) transmitting and receiving telecommunications via radio to/from officers. (2) logging activities and emergency notes on computerized log and emailing log to various university officials
- Operate the ACIC terminal to run driver and vehicle licenses, names, and/or other information as requested by officers or parking services. Operating the ACIC (Arkansas Crime Information Center) requires being certified by the State of Arkansas and is held legally accountable for information that is requested and distributed. Dispatcher also acknowledges terminal messages to "A-StateJ" or "GLAW" in a timely manner
- Dispatcher is responsible for dispatching emergency personnel (fire department, ambulance, etc.)
- Monitor and respond to two alarm systems
- General campus and fowler center as well as monitoring two separate emergency phones, speaking to individuals who have activated an emergency phone located on campus or in the elevators
- Answer the phone, taking messages, transferring phone calls, and waiting on customers
- Answer calls and requests for parking services for vehicle license information and to request officers to stand by with vehicle when towing vehicles and other requests
- Able to reason through a problem and come to an acceptable conclusion in routine situations. Makes reasonable decisions based on information available. Dispatcher makes good decisions without assistance
- Adheres to the chain-of-command and accepts his/her role in the organization
- Passes on appropriate information to other officers and dispatchers on other shifts. Dispatcher is supportive and team oriented and communicates with all members of the department effectively and positively
- Operational knowledge of, and ability to operate the Emergency Alert System, Phone recording system, and camera systems in a timely and efficient manner
- Other duties as assigned
Knowledge/Skills/Abilities:
Knowledge of communications operating procedures and advanced first aid
Ability to operate broadcasting and receiving equipment, advise others in emergency treatment procedures, keep routine records, and read maps
General Days/Hours:
Shift work including nights, weekends, and holidays
Additional hours as requested and/or needed
Regular and reliable attendance
Other:
Please note: all position postings close at 12:00 A.M. CST on the position closing date
Minimum Qualifications:
The formal education equivalent of a High School Diploma
Other job related education and/or experience may be substituted for all or parts of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.

Employment Status:
Full time (29-40 Hrs)
Type of Employment:
Staff
# of openings:
1
Location:
ASU-Jonesboro
Proposed Salary Range:
$38,604.00
Closing:
6/19/26
Please note: All postings close at 12 A.M. CST on the closing date. A-State participates in E-Verify.
Position Summary:
The Call Center Specialist is responsible for providing emergency assistance and response through the use of communications equipment. This position is governed by state and federal laws and agency/institution policy.
Duties & Responsibilities:
This posting is open for continued recruitment of individuals seeking employment for the position of Call Center Specialist with the University Police Department. This pool position allows applicants to be considered for every Call Center Specialist position that becomes available.
- Frequent contact with department personnel, university officials, and local law enforcement agencies. Operates computer consoles, video monitoring equipment and other communication devices in the public safety department to receive requests for assistance; identifies the nature of the situation and dispatches public safety officers and/or other personnel as required
- Receives 911 emergency calls and monitors fire and security alarm systems, determines the type and severity of the emergency and alerts the proper authority
- Maintains accurate records of calls and other communication transmissions and enters the information into a computer for preparation of written transcripts and reports
- Coordinates the activities of field officers with superior officers and local law and fire authorities and develops positive communication links for active participation during possible disasters and emergencies
- Assists public safety officers in the preparation of reports; prepares incident reports; submits crime statistics to the National Crime Information Center and other organizations as required
- Performs related responsibilities as required or assigned
- Maintain appropriate paperwork relevant to incident numbers, ACIC entries, and radio logs
- Maintain a professional attitude toward both the public and staff at all times. Dispatchers will be helpful and display a positive attitude toward all persons contacted
- Use codes appropriately and effectively to minimize radio talk time
- Ability to manage work load effectively to efficiently keep with the university and the police departments mission statements
- Executes direction and plans from superiors. Works effectively with superiors, peers, and profits from constructive criticism
- Provides full-time dispatch duties consisting of (1) transmitting and receiving telecommunications via radio to/from officers. (2) logging activities and emergency notes on computerized log and emailing log to various university officials
- Operate the ACIC terminal to run driver and vehicle licenses, names, and/or other information as requested by officers or parking services. Operating the ACIC (Arkansas Crime Information Center) requires being certified by the State of Arkansas and is held legally accountable for information that is requested and distributed. Dispatcher also acknowledges terminal messages to "A-StateJ" or "GLAW" in a timely manner
- Dispatcher is responsible for dispatching emergency personnel (fire department, ambulance, etc.)
- Monitor and respond to two alarm systems
- General campus and fowler center as well as monitoring two separate emergency phones, speaking to individuals who have activated an emergency phone located on campus or in the elevators
- Answer the phone, taking messages, transferring phone calls, and waiting on customers
- Answer calls and requests for parking services for vehicle license information and to request officers to stand by with vehicle when towing vehicles and other requests
- Able to reason through a problem and come to an acceptable conclusion in routine situations. Makes reasonable decisions based on information available. Dispatcher makes good decisions without assistance
- Adheres to the chain-of-command and accepts his/her role in the organization
- Passes on appropriate information to other officers and dispatchers on other shifts. Dispatcher is supportive and team oriented and communicates with all members of the department effectively and positively
- Operational knowledge of, and ability to operate the Emergency Alert System, Phone recording system, and camera systems in a timely and efficient manner
- Other duties as assigned
Knowledge/Skills/Abilities:
Knowledge of communications operating procedures and advanced first aid
Ability to operate broadcasting and receiving equipment, advise others in emergency treatment procedures, keep routine records, and read maps
General Days/Hours:
Shift work including nights, weekends, and holidays
Additional hours as requested and/or needed
Regular and reliable attendance
Other:
Please note: all position postings close at 12:00 A.M. CST on the position closing date
Minimum Qualifications:
The formal education equivalent of a High School Diploma
Other job related education and/or experience may be substituted for all or parts of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.
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Get Access To All JobsTips for Finding Green Card Sponsorship in Public Safety Dispatcher
Document your dispatch certifications before applying
PERM requires your employer to match the job's minimum requirements exactly. Gather your APCO or NENA dispatcher certifications, CAD system training records, and any EMD credentials before employers begin the labor certification filing.
Target government and municipal dispatch centers
County sheriff departments, city 911 centers, and regional emergency communications districts are the employers most likely to initiate PERM for dispatcher roles, since staffing shortages in public safety communications are documented and persistent across many jurisdictions.
Verify the prevailing wage tier before accepting offers
Use the OFLC Wage Search to check the DOL prevailing wage for dispatcher roles in your target city before an employer locks in the PERM filing. The offered wage must meet or exceed that threshold or DOL will reject the labor certification.
Search open PERM filings using Migrate Mate
Migrate Mate lets you filter jobs by employers actively sponsoring green cards for dispatcher and public safety roles, so you're targeting organizations that have already committed to the PERM process rather than cold-pitching sponsorship requests.
Clarify sponsorship intent during the interview stage
Ask directly whether the employer has used PERM before and whether HR is familiar with the process for public safety roles. Dispatch centers that have sponsored foreign workers previously will have established relationships with immigration counsel, shortening your path from offer to I-140.
Understand your priority date before PERM is filed
Your EB-3 priority date is set when the PERM application is submitted to DOL, not when your I-140 is approved. For most countries outside India and China, EB-3 dispatcher roles move to a visa number quickly, but confirm your country's cut-off date with USCIS before the employer files.
Public Safety Dispatcher jobs are hiring across the US. Find yours.
Find Public Safety Dispatcher JobsPublic Safety Dispatcher Green Card Sponsorship: Frequently Asked Questions
Can a Public Safety Dispatcher role qualify for EB-3 green card sponsorship?
Yes. Public Safety Dispatcher positions can qualify for EB-3 sponsorship when the employer files a PERM labor certification showing no qualified U.S. workers are available for the role. The position must have defined minimum requirements, such as dispatch certification or CAD system experience, which are documented in the PERM application. Many 911 centers and emergency communications districts have used this pathway successfully.
How does green card sponsorship through PERM differ from an H-1B for this role?
Green card sponsorship through PERM leads to permanent residency, not a temporary status that expires. There's no annual lottery for EB-3, and Public Safety Dispatcher roles don't need to meet the H-1B specialty occupation requirement, which can be harder to satisfy for dispatcher positions. PERM takes longer to complete, often 18 to 36 months from filing to green card approval, but the outcome is lawful permanent residency rather than a visa you must renew.
What documentation does a foreign dispatcher need to support a PERM filing?
Your employer's PERM application must document your qualifications as stated in the job offer. You'll need records of any APCO, NENA, or EMD certifications, CAD platform training, and years of relevant dispatch experience. If your credentials come from outside the U.S., get them formally evaluated before the PERM is filed, since DOL requires the employer to verify the worker meets the advertised minimum requirements.
How do I find employers who are willing to sponsor a green card for dispatch roles?
Migrate Mate is built specifically for this search. You can filter job listings by employers with active or past PERM filings in public safety and emergency communications, so you're reaching out to organizations that have already demonstrated willingness to sponsor foreign workers through the green card process rather than guessing which employers might be open to it.
Does O*NET classify Public Safety Dispatcher as a role that supports EB-2 sponsorship?
O*NET classifies Public Safety Dispatchers under a job zone that typically requires vocational training or an associate degree rather than a bachelor's or advanced degree, which means most sponsorship paths fall under EB-3 rather than EB-2. EB-2 requires either an advanced degree or a National Interest Waiver, neither of which fits the standard dispatcher profile. EB-3 as a skilled worker is the more appropriate and commonly used category for this occupation.
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