Registration Specialist I

Job Description

Overview

Schedule:
* Shift: Day
* Hours: M-F 8-4:30
* Weekends: no
* Holidays: no

Location:
* Department: Neurology IMR
* Address: Fishers IUH North MOB, 13100 East 136 St Fishers, IN

Key Responsibilities

* The Registration Specialist serves as the first point of contact for patients in an adult neurology practice seeing approximately 230–240 patients weekly.
* This role is responsible for providing exceptional customer service in a slow- to moderately paced clinical environment while efficiently managing patient registration, appointment check-in/check-out, insurance verification, and demographic updates.
* The ideal candidate is highly organized, detail-oriented, able to multitask, communicates effectively with patients and staff, and demonstrates a proactive, patient-centered approach to problem-solving.

Skills for Success

* Attention to detail
* Team focused
* Self-starter, coachable
* Ability to adjust to changing priorities

Qualifications

* High School Diploma/GED is required.
* Prefer relevant experience in a health care setting.
* Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
* Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
* Basic proficiency in MS Office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.