Support Engineer Green Card Jobs
Support Engineer roles qualify for EB-2 and EB-3 green card sponsorship through the PERM labor certification process, which permanently ties your residency to a U.S. employer rather than a temporary visa status. Employers file on your behalf with DOL and USCIS, making sponsorship readiness a key factor in your job search.
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Get Access To All JobsWhat you will do
Johnson Controls is seeking a Product Technical Support Engineer II to join our product development team based in New Freedom, PA. You will have the opportunity to provide technical support to on-site audits of BE plants, suppliers, and customer sites across all of our product offerings. This is a remote opportunity for US based candidates.
How you will do it
- Provide day-to-day technical support for BE products to Field Sales & Service organization on a global basis via site visit, phone, video conferencing, or email.
- Accountable to create and maintain technical service bulletins, service letters, and updates to the Solutions Database that meets and or exceeds internal and external customer expectations.
- Accountable for timely and high quality product service literature.
- Processes warranty claims in a timely and consistent manner to facilitate data mining by product, failed component, defect, and responsibility.
- Drive product reliability through the Continuous Improvement Process for existing products. Product Technical Support Specialist II provides technical support and interacts with quality management and engineering to improve overall life cycle cost.
What you will need
Required
- Must be able to travel up to 20%
- Bachelor's Degree in Engineering or a related Technical/Scientific field, or 10+ years of experience in lieu of a degree
- 7+ years experience of technical experience with a knowledge of HVAC&R products
- Able to analyze and solve complex product system problems
- Knowledge of the refrigeration cycle as applied to air-conditioning duty on BE equipment
- Must be able to work the hours of 8:00am - 5:00pm EST Monday through Friday
HIRING SALARY RANGE: $100,000 - $135,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.
What you will do
Johnson Controls is seeking a Product Technical Support Engineer II to join our product development team based in New Freedom, PA. You will have the opportunity to provide technical support to on-site audits of BE plants, suppliers, and customer sites across all of our product offerings. This is a remote opportunity for US based candidates.
How you will do it
- Provide day-to-day technical support for BE products to Field Sales & Service organization on a global basis via site visit, phone, video conferencing, or email.
- Accountable to create and maintain technical service bulletins, service letters, and updates to the Solutions Database that meets and or exceeds internal and external customer expectations.
- Accountable for timely and high quality product service literature.
- Processes warranty claims in a timely and consistent manner to facilitate data mining by product, failed component, defect, and responsibility.
- Drive product reliability through the Continuous Improvement Process for existing products. Product Technical Support Specialist II provides technical support and interacts with quality management and engineering to improve overall life cycle cost.
What you will need
Required
- Must be able to travel up to 20%
- Bachelor's Degree in Engineering or a related Technical/Scientific field, or 10+ years of experience in lieu of a degree
- 7+ years experience of technical experience with a knowledge of HVAC&R products
- Able to analyze and solve complex product system problems
- Knowledge of the refrigeration cycle as applied to air-conditioning duty on BE equipment
- Must be able to work the hours of 8:00am - 5:00pm EST Monday through Friday
HIRING SALARY RANGE: $100,000 - $135,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Support Engineer
Document your specialized technical qualifications early
PERM requires your employer to advertise the role at your exact qualifications. Gather transcripts, certifications, and employment letters now so your credentials align precisely with the job requirements filed with DOL.
Target employers with active PERM filing history
Support Engineer roles span hundreds of employers, but only those with established immigration infrastructure will sponsor PERM cases. Use Migrate Mate to filter for companies that actively sponsor green cards in technical support roles.
Verify the prevailing wage tier before accepting an offer
PERM filings require your offered salary to meet DOL's prevailing wage for your SOC code and location. Check the OFLC Wage Search tool before negotiating so you know the floor your employer must legally meet.
Ask employers about concurrent I-140 and I-485 filing
Once your priority date is current, you can file the I-140 petition and I-485 adjustment of status simultaneously. Confirming your employer is willing to support concurrent filing shortens your total wait by months.
Use O*NET to strengthen your specialty occupation case
The O*NET occupation profile for Support Engineers documents the degree requirements and specialized knowledge USCIS evaluates. Reference it when working with your employer's attorney to build the strongest possible PERM job description.
Support Engineer jobs are hiring across the US. Find yours.
Find Support Engineer JobsSupport Engineer Green Card Sponsorship: Frequently Asked Questions
Does a Support Engineer role qualify for EB-2 or EB-3 green card sponsorship?
Support Engineer positions can qualify under either category depending on how the employer defines the role. If the job genuinely requires a master's degree or equivalent, EB-2 applies. Most Support Engineer postings list a bachelor's degree as the minimum, making EB-3 the standard route. Your employer's PERM attorney determines the appropriate category based on the actual job duties and minimum requirements.
How does PERM green card sponsorship differ from H-1B for Support Engineers?
H-1B is a temporary status with a three-year initial period and annual cap lottery exposure. PERM sponsorship leads to permanent residency with no annual cap at the EB-3 level for most countries outside India and China. The tradeoff is time: PERM labor certification alone takes six to twelve months before USCIS even sees the I-140 petition, whereas H-1B status can begin within months of an approved petition.
Can I search for Support Engineer jobs that already sponsor green cards?
Yes. Migrate Mate lets you search specifically for Support Engineer roles at companies with documented PERM filing history, so you're not guessing which employers will sponsor. Starting your search this way eliminates the common frustration of advancing through interviews only to learn the company doesn't support employment-based green card cases.
What documentation do I need to support a PERM filing as a Support Engineer?
Your employer's attorney will need transcripts confirming your qualifying degree, employment verification letters for any experience used to meet the minimum requirements, and copies of any technical certifications relevant to the role. If your degree is from outside the U.S., a credential evaluation from a NACES-member organization is typically required to establish equivalency for DOL purposes.
Does my employer need to be E-Verify enrolled to sponsor my green card?
E-Verify enrollment is not a PERM requirement for most private-sector Support Engineer employers. It becomes mandatory if the employer is a federal contractor subject to executive order requirements. That said, many large technology and managed services companies are already enrolled. You can confirm enrollment status through the E-Verify employer search before finalizing your decision to pursue sponsorship with a specific company.
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