Green Card Customer Solutions Engineer Jobs
Customer Solutions Engineers with international backgrounds can pursue permanent U.S. residency through EB-2 or EB-3 green card sponsorship. Employers file a PERM labor certification with DOL before sponsoring your I-140 petition. Technical client-facing roles with degree requirements routinely qualify under both categories.
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Get Access To All JobsINTRODUCTION
The application window will be open until at least June 22, 2026. This opportunity will remain online based on business needs which may be before or after the specified date. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Boulder, CO, USA.
ABOUT THE JOB
In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally, we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more). Our team works with retail partnerships to achieve ambitious plans to grow the value merchants and users get from Google, while ensuring high data quality. We closely collaborate with Engineering and Product teams to develop and improve Google’s products and tools. We are advocates of the customer and partner experience, advocating for features and offering product and tools improvements backed by data-driven insights. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $127000 - $183000 (USD) + 15% bonus target + bonus + equity + benefits.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience troubleshooting technical issues for internal/external partners or customers.
PREFERRED QUALIFICATIONS
- Master’s degree in Engineering, Computer Science, Business, or a related field.
- Experience in an analytical role such as business intelligence, data analytics, or statistics.
- Experience working with database technologies (e.g., SQL, NoSQL).
- Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.
- Experience using machine learning and building solutions.
- Experience working with systems (e.g., Linux, Unix).
Responsibilities
- Ensure successful partner integrations by providing high-touch expertise, documentation, troubleshooting, and support within defined Service-level agreement (SLAs).
- Partner with Product Managers and Partner Operations Managers to define, prioritize, and advocate for new features that improve performance.
- Perform comprehensive implementation reviews and ensure prompt, proper resolution of all partner technical challenges.
- Develop technical tools and documentation with Engineering to expedite onboarding and enhance operational scaling.
- Deliver partner feedback to cross-functional teams and leverage data and technology to optimize new business opportunities.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
INTRODUCTION
The application window will be open until at least June 22, 2026. This opportunity will remain online based on business needs which may be before or after the specified date. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Atlanta, GA, USA; Boulder, CO, USA.
ABOUT THE JOB
In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally, we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more). Our team works with retail partnerships to achieve ambitious plans to grow the value merchants and users get from Google, while ensuring high data quality. We closely collaborate with Engineering and Product teams to develop and improve Google’s products and tools. We are advocates of the customer and partner experience, advocating for features and offering product and tools improvements backed by data-driven insights. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $127000 - $183000 (USD) + 15% bonus target + bonus + equity + benefits.
MINIMUM QUALIFICATIONS
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience troubleshooting technical issues for internal/external partners or customers.
PREFERRED QUALIFICATIONS
- Master’s degree in Engineering, Computer Science, Business, or a related field.
- Experience in an analytical role such as business intelligence, data analytics, or statistics.
- Experience working with database technologies (e.g., SQL, NoSQL).
- Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.
- Experience using machine learning and building solutions.
- Experience working with systems (e.g., Linux, Unix).
Responsibilities
- Ensure successful partner integrations by providing high-touch expertise, documentation, troubleshooting, and support within defined Service-level agreement (SLAs).
- Partner with Product Managers and Partner Operations Managers to define, prioritize, and advocate for new features that improve performance.
- Perform comprehensive implementation reviews and ensure prompt, proper resolution of all partner technical challenges.
- Develop technical tools and documentation with Engineering to expedite onboarding and enhance operational scaling.
- Deliver partner feedback to cross-functional teams and leverage data and technology to optimize new business opportunities.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Solutions Engineer
Frame your degree for PERM alignment
PERM requires your employer to document that a specific degree field is a business necessity for the role. A computer science, information systems, or engineering degree maps cleanly; a general business degree may require additional justification from your employer.
Search verified sponsors using Migrate Mate
Use Migrate Mate to filter Customer Solutions Engineer roles by employers with active green card filing history. That filing history tells you which companies have already run the PERM process for this job category.
Target companies with dedicated immigration programs
Enterprise software, cloud infrastructure, and professional services firms run structured PERM pipelines. Ask directly during screening whether the company sponsors EB-2 or EB-3, and whether they use outside immigration counsel or handle filings in-house.
Verify your role qualifies as a specialty occupation
Review the O*NET profile for Customer Solutions Engineer to confirm the occupation is classified as requiring a bachelor's degree or higher. This classification underpins both your PERM job description and any bridging H-1B visa status while your green card is pending.
Clarify the PERM prevailing wage before accepting an offer
Your employer sets your PERM-certified wage using the OFLC Wage Search for your job title and location. If that wage is above the offered salary, PERM cannot proceed, so confirm wage compliance before signing an offer letter.
Understand concurrent filing if your priority date is current
For many EB-3 applicants from countries outside the backlog, USCIS allows concurrent I-140 and I-485 filing once your priority date is current, cutting months off the timeline. Confirm your country's cutoff date in the monthly Visa Bulletin before your employer submits.
Green Card Customer Solutions Engineer: Frequently Asked Questions
Does the Customer Solutions Engineer role typically qualify for EB-2 or EB-3 sponsorship?
Most Customer Solutions Engineer positions qualify under EB-3 as a professional role requiring at least a bachelor's degree in a technical field. EB-2 applies when the employer can document that the role requires an advanced degree or you hold credentials that meet that threshold. Your employer's immigration counsel will determine the appropriate category based on the job description they file with DOL.
How does green card sponsorship differ from H-1B for a Customer Solutions Engineer?
An H-1B grants temporary status in two or three-year increments and requires renewal, while a green card leads to permanent residency with no expiration on your work authorization. PERM-based EB-2 and EB-3 sponsorship has no annual lottery, unlike the H-1B cap. The tradeoff is timeline: PERM labor certification, I-140 approval, and visa availability can take two to five years depending on your country of birth and the employer's pace.
How can I find Customer Solutions Engineer jobs where the employer is already willing to sponsor a green card?
Use Migrate Mate to search Customer Solutions Engineer roles filtered by employers with documented green card sponsorship history. Companies that have filed PERM for this job title before are far more likely to run the process again than employers encountering it for the first time, which reduces the risk that the offer falls through during the sponsorship stage.
What does the PERM labor certification process look like for a Customer Solutions Engineer?
Your employer files an Application for Permanent Employment Certification with DOL after conducting a mandatory recruitment campaign to demonstrate no qualified U.S. workers were available. DOL reviews the application and, if certified, your employer files an I-140 immigrant petition with USCIS. The recruitment and DOL review stages alone typically take six to twelve months before the I-140 is even submitted.
Can I change employers after my green card sponsorship has started?
Once your I-140 is approved and has been pending for 180 days or more, federal law under AC21 allows you to port to a comparable role at a new employer without losing your priority date. Customer Solutions Engineer and adjacent technical account management roles are generally considered comparable, but your new employer or immigration counsel should confirm the job duties align closely enough to support portability.