Customer Solutions Engineer Green Card Jobs
Customer Solutions Engineers with international backgrounds can pursue permanent U.S. residency through EB-2 or EB-3 green card sponsorship. Employers file a PERM labor certification with DOL before sponsoring your I-140 petition. Technical client-facing roles with degree requirements routinely qualify under both categories.
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Get Access To All JobsABOUT ZUORA
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We've led the Subscription Economy for more than a decade. Now we're evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
THE OPPORTUNITY
At Zuora, our growth story is only just beginning — and our Customer Solution Engineering team sits at the heart of it. We're looking for a collaborative, technically curious, and outcome-driven Customer Solution Engineer to help us win over customers and shape the future of monetization for the world's most innovative companies.
As a trusted partner to our Account Executives, you'll tackle complex, business-critical challenges that define digital transformation. You'll guide prospects and customers through their quote-to-cash journey, showing them how to embrace innovation, disrupt markets, and unlock new revenue streams in the Subscription Economy.
In this role, you'll combine technical expertise with strategic insight — delivering compelling demos, solving real-world problems, and helping enterprises reimagine how they grow.
- This is a remote position with opportunities for in-person collaboration at team events, offsites, and office visits.
- Become an expert in Zuora's platform, products, and the full quote-to-cash lifecycle through our in-depth onboarding and sales training.
- Partner closely with Account Executives to own the technical relationship with prospects and customers — understanding their goals, constraints, and success metrics.
- Deliver high-impact product demos and presentations to executives, illustrating how Zuora enables business growth and digital transformation.
- Build and present customized use-case demonstrations tailored to each customer's industry and objectives.
- Differentiate Zuora's solutions by addressing technical objections, mitigating risks, and securing the technical win.
- Collaborate with Product Management to influence the roadmap with customer insights and emerging market needs.
- Drive adoption and value realization, ensuring customers achieve measurable outcomes from their investment.
- Support the creation and execution of account plans and KPIs, identifying opportunities to expand Zuora's footprint.
- Partner cross-functionally with internal teams and external partners to design innovative solutions and deliver seamless customer experiences.
- Represent Zuora at industry events, field demos, and webinars as a technical subject-matter expert.
- Respond to RFPs/RFIs, manage escalations, and contribute to post-sales success in partnership with Customer Support and AEs.
- Travel as needed within your territory.
ABOUT YOU
- 3+ years of experience in Sales Engineering, Solution Consulting, or Solution Architecture within a SaaS business application environment (ERP, CRM, EPM, etc.).
- A passion for learning and becoming an expert in the Subscription Economy and quote-to-cash processes.
- Exceptional presentation and communication skills, with the ability to connect with both technical and executive audiences.
- Strong understanding of value-based selling and SaaS / cloud business models.
- Familiarity with subscription and recurring revenue models.
- Experience with structured sales methodologies such as MEDDIC or Value Selling.
- Working knowledge of API development and coding languages (e.g., Java, PHP, Ruby).
- Bachelor's degree or relevant FinTech or enterprise software experience.
ABOUT THE TEAM
The Customer Solution Engineering team is a core partner in Zuora's growth, working side-by-side with Account Executives and cross-functional partners to design solutions that solve customers' most critical monetization and quote-to-cash challenges.
You'll join a highly collaborative, curious, and impact-driven group that:
- Works closely with Sales, Product, and Customer teams to shape deals and influence product direction.
- Thrives on solving complex technical and business problems in partnership with some of the world's most innovative companies.
- Values continuous learning, knowledge sharing, and enabling one another to do the best work of our careers.
Whether remote, hybrid, or in-office, you'll stay closely connected to your teammates through intentional collaboration, regular syncs, and team events.
BENEFITS
At Zuora, we're constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We collaborate deeply, think boldly, and support one another to make what's next possible—for our customers, our communities, and each other.
We offer:
- Competitive compensation, bonus opportunities, and retirement programs
- Generous, flexible time off
- Paid holidays, wellness days, and a company-wide year-end break
- Learning & development stipend
- Opportunities to give back, including volunteer time and donation matching
- Mental wellbeing resources and support
(Benefits may vary by location; details will be shared during the interview process.)
OUR COMMITMENT TO AN INCLUSIVE WORKPLACE
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply.
Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
ABOUT ZUORA
At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We've led the Subscription Economy for more than a decade. Now we're evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
THE OPPORTUNITY
At Zuora, our growth story is only just beginning — and our Customer Solution Engineering team sits at the heart of it. We're looking for a collaborative, technically curious, and outcome-driven Customer Solution Engineer to help us win over customers and shape the future of monetization for the world's most innovative companies.
As a trusted partner to our Account Executives, you'll tackle complex, business-critical challenges that define digital transformation. You'll guide prospects and customers through their quote-to-cash journey, showing them how to embrace innovation, disrupt markets, and unlock new revenue streams in the Subscription Economy.
In this role, you'll combine technical expertise with strategic insight — delivering compelling demos, solving real-world problems, and helping enterprises reimagine how they grow.
- This is a remote position with opportunities for in-person collaboration at team events, offsites, and office visits.
- Become an expert in Zuora's platform, products, and the full quote-to-cash lifecycle through our in-depth onboarding and sales training.
- Partner closely with Account Executives to own the technical relationship with prospects and customers — understanding their goals, constraints, and success metrics.
- Deliver high-impact product demos and presentations to executives, illustrating how Zuora enables business growth and digital transformation.
- Build and present customized use-case demonstrations tailored to each customer's industry and objectives.
- Differentiate Zuora's solutions by addressing technical objections, mitigating risks, and securing the technical win.
- Collaborate with Product Management to influence the roadmap with customer insights and emerging market needs.
- Drive adoption and value realization, ensuring customers achieve measurable outcomes from their investment.
- Support the creation and execution of account plans and KPIs, identifying opportunities to expand Zuora's footprint.
- Partner cross-functionally with internal teams and external partners to design innovative solutions and deliver seamless customer experiences.
- Represent Zuora at industry events, field demos, and webinars as a technical subject-matter expert.
- Respond to RFPs/RFIs, manage escalations, and contribute to post-sales success in partnership with Customer Support and AEs.
- Travel as needed within your territory.
ABOUT YOU
- 3+ years of experience in Sales Engineering, Solution Consulting, or Solution Architecture within a SaaS business application environment (ERP, CRM, EPM, etc.).
- A passion for learning and becoming an expert in the Subscription Economy and quote-to-cash processes.
- Exceptional presentation and communication skills, with the ability to connect with both technical and executive audiences.
- Strong understanding of value-based selling and SaaS / cloud business models.
- Familiarity with subscription and recurring revenue models.
- Experience with structured sales methodologies such as MEDDIC or Value Selling.
- Working knowledge of API development and coding languages (e.g., Java, PHP, Ruby).
- Bachelor's degree or relevant FinTech or enterprise software experience.
ABOUT THE TEAM
The Customer Solution Engineering team is a core partner in Zuora's growth, working side-by-side with Account Executives and cross-functional partners to design solutions that solve customers' most critical monetization and quote-to-cash challenges.
You'll join a highly collaborative, curious, and impact-driven group that:
- Works closely with Sales, Product, and Customer teams to shape deals and influence product direction.
- Thrives on solving complex technical and business problems in partnership with some of the world's most innovative companies.
- Values continuous learning, knowledge sharing, and enabling one another to do the best work of our careers.
Whether remote, hybrid, or in-office, you'll stay closely connected to your teammates through intentional collaboration, regular syncs, and team events.
BENEFITS
At Zuora, we're constantly learning, innovating, and growing. Our people—known as ZEOs—are empowered to take ownership, challenge the status quo, and make a lasting impact. We collaborate deeply, think boldly, and support one another to make what's next possible—for our customers, our communities, and each other.
We offer:
- Competitive compensation, bonus opportunities, and retirement programs
- Generous, flexible time off
- Paid holidays, wellness days, and a company-wide year-end break
- Learning & development stipend
- Opportunities to give back, including volunteer time and donation matching
- Mental wellbeing resources and support
(Benefits may vary by location; details will be shared during the interview process.)
OUR COMMITMENT TO AN INCLUSIVE WORKPLACE
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply.
Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
See all 866+ Customer Solutions Engineer jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Solutions Engineer roles.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Solutions Engineer
Frame your degree for PERM alignment
PERM requires your employer to document that a specific degree field is a business necessity for the role. A computer science, information systems, or engineering degree maps cleanly; a general business degree may require additional justification from your employer.
Search verified sponsors using Migrate Mate
Use Migrate Mate to filter Customer Solutions Engineer roles by employers with active green card filing history. That filing history tells you which companies have already run the PERM process for this job category.
Target companies with dedicated immigration programs
Enterprise software, cloud infrastructure, and professional services firms run structured PERM pipelines. Ask directly during screening whether the company sponsors EB-2 or EB-3, and whether they use outside immigration counsel or handle filings in-house.
Verify your role qualifies as a specialty occupation
Review the O*NET profile for Customer Solutions Engineer to confirm the occupation is classified as requiring a bachelor's degree or higher. This classification underpins both your PERM job description and any bridging H-1B status while your green card is pending.
Clarify the PERM prevailing wage before accepting an offer
Your employer sets your PERM-certified wage using the OFLC Wage Search for your job title and location. If that wage is above the offered salary, PERM cannot proceed, so confirm wage compliance before signing an offer letter.
Understand concurrent filing if your priority date is current
For many EB-3 applicants from countries outside the backlog, USCIS allows concurrent I-140 and I-485 filing once your priority date is current, cutting months off the timeline. Confirm your country's cutoff date in the monthly Visa Bulletin before your employer submits.
Customer Solutions Engineer jobs are hiring across the US. Find yours.
Find Customer Solutions Engineer JobsCustomer Solutions Engineer Green Card Sponsorship: Frequently Asked Questions
Does the Customer Solutions Engineer role typically qualify for EB-2 or EB-3 sponsorship?
Most Customer Solutions Engineer positions qualify under EB-3 as a professional role requiring at least a bachelor's degree in a technical field. EB-2 applies when the employer can document that the role requires an advanced degree or you hold credentials that meet that threshold. Your employer's immigration counsel will determine the appropriate category based on the job description they file with DOL.
How does green card sponsorship differ from H-1B for a Customer Solutions Engineer?
An H-1B grants temporary status in two or three-year increments and requires renewal, while a green card leads to permanent residency with no expiration on your work authorization. PERM-based EB-2 and EB-3 sponsorship has no annual lottery, unlike the H-1B cap. The tradeoff is timeline: PERM labor certification, I-140 approval, and visa availability can take two to five years depending on your country of birth and the employer's pace.
How can I find Customer Solutions Engineer jobs where the employer is already willing to sponsor a green card?
Use Migrate Mate to search Customer Solutions Engineer roles filtered by employers with documented green card sponsorship history. Companies that have filed PERM for this job title before are far more likely to run the process again than employers encountering it for the first time, which reduces the risk that the offer falls through during the sponsorship stage.
What does the PERM labor certification process look like for a Customer Solutions Engineer?
Your employer files an Application for Permanent Employment Certification with DOL after conducting a mandatory recruitment campaign to demonstrate no qualified U.S. workers were available. DOL reviews the application and, if certified, your employer files an I-140 immigrant petition with USCIS. The recruitment and DOL review stages alone typically take six to twelve months before the I-140 is even submitted.
Can I change employers after my green card sponsorship has started?
Once your I-140 is approved and has been pending for 180 days or more, federal law under AC21 allows you to port to a comparable role at a new employer without losing your priority date. Customer Solutions Engineer and adjacent technical account management roles are generally considered comparable, but your new employer or immigration counsel should confirm the job duties align closely enough to support portability.
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