Green Card Customer Solutions Engineer Jobs
Customer Solutions Engineers with international backgrounds can pursue permanent U.S. residency through EB-2 or EB-3 green card sponsorship. Employers file a PERM labor certification with DOL before sponsoring your I-140 petition. Technical client-facing roles with degree requirements routinely qualify under both categories.
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Get Access To All JobsJob Title:
Emerging Grid & Customer Solutions Business Formation Lead
Location:
California Home Office, Charlotte, NC, Knoxville, TN, Palo Alto, CA
Job Summary and Description:
Incumbent possesses highly valued scientific/technical competency and authoritative knowledge of the research.
Key Responsibilities and Requirements:
- Oversees the work of other researchers in this area and represents EPRI both internally and externally.
- Assumes responsibility for highly specialized technical objectives or problems where the relationships between cause and effect are difficult to establish and little or no precedence exists, and the use of creative and imaginative thinking is required.
- Recognized as a world-renowned expert in field of expertise within EPRI and the industry through technical accomplishments such as reported in peer review publications, invited papers, patents, appointment to national committees, election to professional society positions, and an outstanding record of achievements.
- Maintains expertise by in-depth involvement in the state-of-the-art research and technology development in the field.
- Designs and oversees and/or delegates research studies performed by EPRI that will advance the state-of-knowledge in the field and have acknowledged impact to members and society.
- The incumbent is involved in related research of other public and private organizations in this field.
- Leads research, technical advisory services, and consulting engagements related to distributed energy resources (DER), battery energy storage systems (BESS), microgrids, demand flexibility, artificial intelligence applications for utility operations, inverter-based resources, and grid modernization technologies.
- Guides utilities, technology providers, and equipment manufacturers in the design, integration, deployment, and evaluation of DER, BESS, and microgrid solutions, including assessment of operational, reliability, resilience, interoperability, and economic impacts.
- Provides technical leadership for utility-scale and mission-critical microgrid applications, including Department of Defense (DoD) and other resilience-focused installations requiring advanced islanding and grid integration capabilities.
- Advises data center owners, operators, and developers on the design and operation of grid-interactive facilities, including islanding, bridging operations, grid reconnection strategies, and reliability optimization.
- Leads technical efforts addressing inverter-based resource (IBR) integration, dynamic performance, interconnection studies, grid stability, and mitigation strategies for utilities, developers, and generating asset owners.
- Develops and advances industry-accepted tools, methodologies, benchmarking approaches, test harnesses, and validation frameworks supporting power system modeling platforms including PSS®E, Electromagnetic Transient (EMT) tools, and DIgSILENT PowerFactory.
- Serves as a trusted advisor to utilities regarding the strategy, application, and operational deployment of artificial intelligence inference capabilities for distribution systems and grid operations.
- Provides guidance to technology providers regarding evolving market requirements and technical capabilities needed to support future utility operational needs and AI-enabled grid applications.
- Leads technical initiatives focused on demand flexibility interoperability, distributed energy orchestration, and utility-aggregator integration through industry collaboration and standardization efforts.
- Supports the development and commercialization of vendor-neutral interoperability assessment tools, frameworks, and technology evaluation methodologies that assist utilities and solution providers in demonstrating integration readiness and operational value.
- Establishes strategic technical partnerships and collaborative research efforts that advance EPRI's leadership position in emerging energy technologies and utility transformation initiatives.
Additional Requirements:
- Supports EPRI M&TS, SAEs, and Sector Leadership in representing EPRI and establishing EPRI's technical credentials and leadership.
- Represents EPRI both internally and externally.
- Contributes to multiple projects within and cross-sector on whatever basis necessary for effective utilization of expertise.
- Interacts with EPRI leaders to develop EPRI's position in the field; consults with leaders in member organizations to assist in their strategy development relating to field of expertise.
- May lead a small cross-sector team of capable junior and senior technical staff members and advises/mentors developing technical staff, with or without direct management responsibility.
- Coaches and mentors internal staff in associated technical areas of expertise.
- Provides strategic and technical leadership supporting EPRI business development, member engagement, and consulting growth opportunities in DER integration, microgrids, data center electrification, AI-enabled utility operations, demand flexibility, and inverter-based resource integration.
- Represents EPRI before executive leadership teams, government agencies, utility organizations, technology providers, standards bodies, and industry forums to advance technical thought leadership and adoption of innovative grid technologies.
- Collaborates across EPRI sectors and technical programs to leverage expertise, align strategic initiatives, and develop integrated solutions addressing utility modernization challenges.
- Identifies emerging technology trends, research opportunities, and market needs that can be translated into high-impact research programs, member services, and consulting engagements.
- Supports the development of industry guidance, technical roadmaps, best practices, and frameworks that help utilities navigate increasingly complex distributed and intelligent energy ecosystems.
Education:
MS or PhD in related technical or scientific field or equivalent experience required.
The salary range for this position is $0 USD to $0 USD annually. This salary range is an estimate, and the actual salary may vary based on various factors, including without limitation applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This role is eligible to participate in EPRI’s annual incentive program. The amount of incentive varies and is subject to the terms and conditions of the plan. This role is eligible to participate in EPRI’s standard employee benefit programs, which currently include the following: medical, dental, vision, 401k, STD/LTD and paid family leave, life and accident insurance, paid time off (flexible vacation, sick leave, and holiday pay).
EPRI participates in E-Verify, an online system operated jointly by the Department of Homeland Security and the Social Security Administration (SSA). EPRI uses the system to check the work status of new hires by comparing information from the employee's I-9 form against SSA and Department of Homeland Security databases.
EPRI is an equal opportunity employer. EEO/AA/M/F/VETS/Disabled
Together . . . Shaping the Future of Energy.
Job Title:
Emerging Grid & Customer Solutions Business Formation Lead
Location:
California Home Office, Charlotte, NC, Knoxville, TN, Palo Alto, CA
Job Summary and Description:
Incumbent possesses highly valued scientific/technical competency and authoritative knowledge of the research.
Key Responsibilities and Requirements:
- Oversees the work of other researchers in this area and represents EPRI both internally and externally.
- Assumes responsibility for highly specialized technical objectives or problems where the relationships between cause and effect are difficult to establish and little or no precedence exists, and the use of creative and imaginative thinking is required.
- Recognized as a world-renowned expert in field of expertise within EPRI and the industry through technical accomplishments such as reported in peer review publications, invited papers, patents, appointment to national committees, election to professional society positions, and an outstanding record of achievements.
- Maintains expertise by in-depth involvement in the state-of-the-art research and technology development in the field.
- Designs and oversees and/or delegates research studies performed by EPRI that will advance the state-of-knowledge in the field and have acknowledged impact to members and society.
- The incumbent is involved in related research of other public and private organizations in this field.
- Leads research, technical advisory services, and consulting engagements related to distributed energy resources (DER), battery energy storage systems (BESS), microgrids, demand flexibility, artificial intelligence applications for utility operations, inverter-based resources, and grid modernization technologies.
- Guides utilities, technology providers, and equipment manufacturers in the design, integration, deployment, and evaluation of DER, BESS, and microgrid solutions, including assessment of operational, reliability, resilience, interoperability, and economic impacts.
- Provides technical leadership for utility-scale and mission-critical microgrid applications, including Department of Defense (DoD) and other resilience-focused installations requiring advanced islanding and grid integration capabilities.
- Advises data center owners, operators, and developers on the design and operation of grid-interactive facilities, including islanding, bridging operations, grid reconnection strategies, and reliability optimization.
- Leads technical efforts addressing inverter-based resource (IBR) integration, dynamic performance, interconnection studies, grid stability, and mitigation strategies for utilities, developers, and generating asset owners.
- Develops and advances industry-accepted tools, methodologies, benchmarking approaches, test harnesses, and validation frameworks supporting power system modeling platforms including PSS®E, Electromagnetic Transient (EMT) tools, and DIgSILENT PowerFactory.
- Serves as a trusted advisor to utilities regarding the strategy, application, and operational deployment of artificial intelligence inference capabilities for distribution systems and grid operations.
- Provides guidance to technology providers regarding evolving market requirements and technical capabilities needed to support future utility operational needs and AI-enabled grid applications.
- Leads technical initiatives focused on demand flexibility interoperability, distributed energy orchestration, and utility-aggregator integration through industry collaboration and standardization efforts.
- Supports the development and commercialization of vendor-neutral interoperability assessment tools, frameworks, and technology evaluation methodologies that assist utilities and solution providers in demonstrating integration readiness and operational value.
- Establishes strategic technical partnerships and collaborative research efforts that advance EPRI's leadership position in emerging energy technologies and utility transformation initiatives.
Additional Requirements:
- Supports EPRI M&TS, SAEs, and Sector Leadership in representing EPRI and establishing EPRI's technical credentials and leadership.
- Represents EPRI both internally and externally.
- Contributes to multiple projects within and cross-sector on whatever basis necessary for effective utilization of expertise.
- Interacts with EPRI leaders to develop EPRI's position in the field; consults with leaders in member organizations to assist in their strategy development relating to field of expertise.
- May lead a small cross-sector team of capable junior and senior technical staff members and advises/mentors developing technical staff, with or without direct management responsibility.
- Coaches and mentors internal staff in associated technical areas of expertise.
- Provides strategic and technical leadership supporting EPRI business development, member engagement, and consulting growth opportunities in DER integration, microgrids, data center electrification, AI-enabled utility operations, demand flexibility, and inverter-based resource integration.
- Represents EPRI before executive leadership teams, government agencies, utility organizations, technology providers, standards bodies, and industry forums to advance technical thought leadership and adoption of innovative grid technologies.
- Collaborates across EPRI sectors and technical programs to leverage expertise, align strategic initiatives, and develop integrated solutions addressing utility modernization challenges.
- Identifies emerging technology trends, research opportunities, and market needs that can be translated into high-impact research programs, member services, and consulting engagements.
- Supports the development of industry guidance, technical roadmaps, best practices, and frameworks that help utilities navigate increasingly complex distributed and intelligent energy ecosystems.
Education:
MS or PhD in related technical or scientific field or equivalent experience required.
The salary range for this position is $0 USD to $0 USD annually. This salary range is an estimate, and the actual salary may vary based on various factors, including without limitation applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. This role is eligible to participate in EPRI’s annual incentive program. The amount of incentive varies and is subject to the terms and conditions of the plan. This role is eligible to participate in EPRI’s standard employee benefit programs, which currently include the following: medical, dental, vision, 401k, STD/LTD and paid family leave, life and accident insurance, paid time off (flexible vacation, sick leave, and holiday pay).
EPRI participates in E-Verify, an online system operated jointly by the Department of Homeland Security and the Social Security Administration (SSA). EPRI uses the system to check the work status of new hires by comparing information from the employee's I-9 form against SSA and Department of Homeland Security databases.
EPRI is an equal opportunity employer. EEO/AA/M/F/VETS/Disabled
Together . . . Shaping the Future of Energy.
See all 459+ Green Card Customer Solutions Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Green Card Customer Solutions Engineer Jobs.
Get Access To All JobsTips for Finding Green Card Sponsorship as a Customer Solutions Engineer
Frame your degree for PERM alignment
PERM requires your employer to document that a specific degree field is a business necessity for the role. A computer science, information systems, or engineering degree maps cleanly; a general business degree may require additional justification from your employer.
Search verified sponsors using Migrate Mate
Use Migrate Mate to filter Customer Solutions Engineer roles by employers with active green card filing history. That filing history tells you which companies have already run the PERM process for this job category.
Target companies with dedicated immigration programs
Enterprise software, cloud infrastructure, and professional services firms run structured PERM pipelines. Ask directly during screening whether the company sponsors EB-2 or EB-3, and whether they use outside immigration counsel or handle filings in-house.
Verify your role qualifies as a specialty occupation
Review the O*NET profile for Customer Solutions Engineer to confirm the occupation is classified as requiring a bachelor's degree or higher. This classification underpins both your PERM job description and any bridging H-1B visa status while your green card is pending.
Clarify the PERM prevailing wage before accepting an offer
Your employer sets your PERM-certified wage using the OFLC Wage Search for your job title and location. If that wage is above the offered salary, PERM cannot proceed, so confirm wage compliance before signing an offer letter.
Understand concurrent filing if your priority date is current
For many EB-3 applicants from countries outside the backlog, USCIS allows concurrent I-140 and I-485 filing once your priority date is current, cutting months off the timeline. Confirm your country's cutoff date in the monthly Visa Bulletin before your employer submits.
Green Card Customer Solutions Engineer: Frequently Asked Questions
Does the Customer Solutions Engineer role typically qualify for EB-2 or EB-3 sponsorship?
Most Customer Solutions Engineer positions qualify under EB-3 as a professional role requiring at least a bachelor's degree in a technical field. EB-2 applies when the employer can document that the role requires an advanced degree or you hold credentials that meet that threshold. Your employer's immigration counsel will determine the appropriate category based on the job description they file with DOL.
How does green card sponsorship differ from H-1B for a Customer Solutions Engineer?
An H-1B grants temporary status in two or three-year increments and requires renewal, while a green card leads to permanent residency with no expiration on your work authorization. PERM-based EB-2 and EB-3 sponsorship has no annual lottery, unlike the H-1B cap. The tradeoff is timeline: PERM labor certification, I-140 approval, and visa availability can take two to five years depending on your country of birth and the employer's pace.
How can I find Customer Solutions Engineer jobs where the employer is already willing to sponsor a green card?
Use Migrate Mate to search Customer Solutions Engineer roles filtered by employers with documented green card sponsorship history. Companies that have filed PERM for this job title before are far more likely to run the process again than employers encountering it for the first time, which reduces the risk that the offer falls through during the sponsorship stage.
What does the PERM labor certification process look like for a Customer Solutions Engineer?
Your employer files an Application for Permanent Employment Certification with DOL after conducting a mandatory recruitment campaign to demonstrate no qualified U.S. workers were available. DOL reviews the application and, if certified, your employer files an I-140 immigrant petition with USCIS. The recruitment and DOL review stages alone typically take six to twelve months before the I-140 is even submitted.
Can I change employers after my green card sponsorship has started?
Once your I-140 is approved and has been pending for 180 days or more, federal law under AC21 allows you to port to a comparable role at a new employer without losing your priority date. Customer Solutions Engineer and adjacent technical account management roles are generally considered comparable, but your new employer or immigration counsel should confirm the job duties align closely enough to support portability.