Green Card Technical Operations Specialist Jobs
Technical Operations Specialist roles qualify for EB-2 or EB-3 green card sponsorship when employers can demonstrate no qualified U.S. workers are available through the PERM labor certification process. Your employer files with DOL, then submits an I-140 petition with USCIS, putting you on a path to lawful permanent residency.
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Get Access To All JobsCOMPANY SUMMARY STATEMENT: As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview: This position provides support to the Advanced Metering System Operations group. This person has the technical expertise on all the applications used by the Advanced Metering System Operations group. Typically, this person would be responsible for the business-related operations for the various metering support applications to monitor meter reading systems and data validation for internal and external customers. This position also investigates and resolves issues associated with AMI assets that have failed or that are not processing data as expected.
Responsibilities:
- Responsible for the daily business operations of the various systems and applications associated with the Advanced Metering Infrastructure (AMI) system, specifically the Meter Reading systems and the Meter Data Management System (MDMs) as well as individual meter assets.
- Evaluate and validate data in the MDMS to resolve data exceptions and monitor system inputs/outputs to ensure quality of billing and settlement data. Assess the performance of AMI system components through the tracking of meter reading data including the investigation of new alerts on customers who are missing large amounts of meter data (reads) or have meter data outside of established parameters.
- Provide technical leadership (hardware, software, communication paths) in meeting the technology needs of the Advanced Metering System Operations group and serve as the business technology liaison to PPL's ISD organization.
- Responsible for Advanced Metering Operations Group performance metrics including Head End Network availability, MV90 System availability, Meter Billing and Interval read rates, and Remote Switch Performance.
- Responsible for troubleshooting meter assets thru the Meter Read systems to determine the root cause of the issue and to refer to the appropriate group for resolution.
- Responsible for AMI data integrity. This includes monitoring data backups as well as an understanding of appropriate protocols for granting logical access to key AMI systems.
- Support the activities associated with maintaining application release version levels and system patches. Support the activities associated with application upgrades or implementation of new applications.
- Identify and Promote business opportunities in support of various PPL groups to leverage the AMI investment.
- Responsible as necessary for monitoring the performance of the RF network assets and resolving issues associated with the network.
- Monitor changes in technology and maintain a current awareness of industry trends and long-term technology plans at PPL.
- Participate in the planning, design, and implementation of AMI systems, applications, communications infrastructure and operations. Works with various groups with PPL to identify best practices while developing and documenting policies and procedures related to applications and interfaces.
- Responsible for maintaining lists for enhancements/modifications and IT related operations support requirements.
- Prepares and delivers proposals and informational presentations for management and business associates.
- Responsible for understanding PPL tariff and Regulatory requirements as they apply to billing, settlement, etc.
- Physical presence in the office/on-site to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
- May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.
- Performs other duties as assigned.
- Complies with all policies and standards.
QUALIFICATIONS
- Bachelor's Degree in Engineering, Information Systems, Computer Science, Business Administration or Professional
- 7+ years relevant AMI Experience
- Ability to analyze data and troubleshoot
- Possess a high level of customer sensitivity and ability to manage stress, ambiguity, and uncertainty
- Ability to handle multiple assignments concurrently
PREFERRED QUALIFICATIONS:
- Experience with Radio Frequency (RF) Communication Technology.
- Extensive knowledge of information system administration policies and practices at PPL for the purpose of operating the AMI system in accordance with department and company goals.
- Skilled in Meter Data Management Systems (MDMS) with a comprehensive understanding of exception management and the process of meter data collection to bill issuance.
- Skilled in application administration, metrology associated with communication, and the aspects of telecommunications infrastructure to support AMI operations.
- Working knowledge of computer hardware, software, telecommunications, and knowledge of industry trends and best practices for applying AMI technologies to other workgroup tasks and activities.
- Ability to build relationships with major players in the IT and Utilities business arena.
- Must have a clear understanding of PPL utilities issues, operations, and priorities.
- Ability to define business benefits, costs, resource requirements, risks, and success criterion of technology operations.
- Ability to communicate complex ideas effectively.
- Experience in organizational and system change management.
- Data analytics skills including the ability to query and analyze information across a variety of data sources.
COMPANY SUMMARY STATEMENT: As one of the largest investor-owned utility companies in the United States, PPL Corporation (NYSE: PPL), is committed to creating long-term, sustainable value for our 3.5 million customers, our shareowners and the communities we serve. Our high-performing regulated utilities — PPL Electric Utilities, Louisville Gas and Electric, Kentucky Utilities and Rhode Island Energy — provide an outstanding experience for our customers, consistently ranking among the best utilities in the nation. PPL’s companies are also addressing challenges head-on by investing in new infrastructure and technology that is creating a smarter, more reliable and resilient energy grid. We are committed to doing our part to advance a cleaner energy future and drive innovation that enables us to achieve net-zero carbon emissions by 2050 while maintaining energy reliability and affordability for the customers and communities we serve. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.
Overview: This position provides support to the Advanced Metering System Operations group. This person has the technical expertise on all the applications used by the Advanced Metering System Operations group. Typically, this person would be responsible for the business-related operations for the various metering support applications to monitor meter reading systems and data validation for internal and external customers. This position also investigates and resolves issues associated with AMI assets that have failed or that are not processing data as expected.
Responsibilities:
- Responsible for the daily business operations of the various systems and applications associated with the Advanced Metering Infrastructure (AMI) system, specifically the Meter Reading systems and the Meter Data Management System (MDMs) as well as individual meter assets.
- Evaluate and validate data in the MDMS to resolve data exceptions and monitor system inputs/outputs to ensure quality of billing and settlement data. Assess the performance of AMI system components through the tracking of meter reading data including the investigation of new alerts on customers who are missing large amounts of meter data (reads) or have meter data outside of established parameters.
- Provide technical leadership (hardware, software, communication paths) in meeting the technology needs of the Advanced Metering System Operations group and serve as the business technology liaison to PPL's ISD organization.
- Responsible for Advanced Metering Operations Group performance metrics including Head End Network availability, MV90 System availability, Meter Billing and Interval read rates, and Remote Switch Performance.
- Responsible for troubleshooting meter assets thru the Meter Read systems to determine the root cause of the issue and to refer to the appropriate group for resolution.
- Responsible for AMI data integrity. This includes monitoring data backups as well as an understanding of appropriate protocols for granting logical access to key AMI systems.
- Support the activities associated with maintaining application release version levels and system patches. Support the activities associated with application upgrades or implementation of new applications.
- Identify and Promote business opportunities in support of various PPL groups to leverage the AMI investment.
- Responsible as necessary for monitoring the performance of the RF network assets and resolving issues associated with the network.
- Monitor changes in technology and maintain a current awareness of industry trends and long-term technology plans at PPL.
- Participate in the planning, design, and implementation of AMI systems, applications, communications infrastructure and operations. Works with various groups with PPL to identify best practices while developing and documenting policies and procedures related to applications and interfaces.
- Responsible for maintaining lists for enhancements/modifications and IT related operations support requirements.
- Prepares and delivers proposals and informational presentations for management and business associates.
- Responsible for understanding PPL tariff and Regulatory requirements as they apply to billing, settlement, etc.
- Physical presence in the office/on-site to engage in face-to-face interaction and coordination of work among direct reports and co-workers.
- May be assigned an Electric Utilities emergency and storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule.
- Performs other duties as assigned.
- Complies with all policies and standards.
QUALIFICATIONS
- Bachelor's Degree in Engineering, Information Systems, Computer Science, Business Administration or Professional
- 7+ years relevant AMI Experience
- Ability to analyze data and troubleshoot
- Possess a high level of customer sensitivity and ability to manage stress, ambiguity, and uncertainty
- Ability to handle multiple assignments concurrently
PREFERRED QUALIFICATIONS:
- Experience with Radio Frequency (RF) Communication Technology.
- Extensive knowledge of information system administration policies and practices at PPL for the purpose of operating the AMI system in accordance with department and company goals.
- Skilled in Meter Data Management Systems (MDMS) with a comprehensive understanding of exception management and the process of meter data collection to bill issuance.
- Skilled in application administration, metrology associated with communication, and the aspects of telecommunications infrastructure to support AMI operations.
- Working knowledge of computer hardware, software, telecommunications, and knowledge of industry trends and best practices for applying AMI technologies to other workgroup tasks and activities.
- Ability to build relationships with major players in the IT and Utilities business arena.
- Must have a clear understanding of PPL utilities issues, operations, and priorities.
- Ability to define business benefits, costs, resource requirements, risks, and success criterion of technology operations.
- Ability to communicate complex ideas effectively.
- Experience in organizational and system change management.
- Data analytics skills including the ability to query and analyze information across a variety of data sources.
See all 235+ Green Card Technical Operations Specialist Jobs
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Get Access To All JobsTips for Finding Green Card Sponsorship as a Technical Operations Specialist
Match your credentials to EB tier requirements
EB-2 requires an advanced degree or a bachelor's plus five years of progressive experience in operations or a related technical field. Pull your transcripts and employment records now so your employer's attorney can accurately classify your petition before PERM filing begins.
Look up your prevailing wage before negotiating
PERM requires your offered salary to meet or exceed the DOL prevailing wage for your occupation and work location. Use the OFLC Wage Search to find the wage level tied to your SOC code before you receive a formal offer, so there are no surprises during the PERM audit stage.
Target employers with active PERM filing histories
Find Technical Operations Specialist roles at employers who have sponsored green cards before by searching verified PERM filing data on Migrate Mate. Prioritize companies where operations roles have cleared labor certification recently, since PERM experience signals an established HR and legal process.
Understand how per-country backlogs affect your timeline
EB-2 and EB-3 both carry per-country annual limits. If you're from India or China, your priority date may not become current for years after your I-140 approval. Ask your employer to file as early as possible to lock in the earliest priority date.
Verify your O*NET job zone before PERM is filed
Your employer's attorney must classify your Technical Operations Specialist duties under the correct O*NET occupation code to set the right minimum requirements in the PERM job description. A misclassification can trigger a DOL audit or require refiling, which resets your priority date.
Know your AC21 portability rights after I-485 filing
Once your I-485 has been pending for 180 days or more, AC21 portability lets you change employers without losing your green card case, as long as the new role is in the same or a similar occupation. Document the similarity between roles carefully to satisfy USCIS if they issue a request for evidence.
Green Card Technical Operations Specialist: Frequently Asked Questions
Does a Technical Operations Specialist role qualify for EB-2 or EB-3 green card sponsorship?
It depends on your credentials and how the employer defines the minimum requirements for the role. EB-2 applies if the position requires an advanced degree or if you hold a bachelor's degree plus five years of progressive experience. EB-3 covers professionals with a bachelor's degree or skilled workers with at least two years of relevant experience. Your employer's attorney sets the minimum requirements in the PERM job description, so the classification is determined before DOL filing.
How does green card sponsorship differ from H-1B sponsorship for this role?
Green card sponsorship leads to lawful permanent residency, not a temporary work status. The process starts with PERM labor certification filed with DOL, which requires a prevailing wage determination and a formal recruitment test to show no qualified U.S. workers are available. After PERM is certified, your employer files an I-140 with USCIS. Unlike H-1B visa, there is no lottery, but EB-2 and EB-3 carry per-country annual limits, so nationals from high-demand countries like India or China may wait years for a visa number to become available.
What happens to my green card case if I change employers?
Once your I-485 has been pending for 180 days or more, AC21 portability lets you move to a new employer in the same or a similar occupation without losing your place in the queue. Your priority date can also carry over to a new employer's I-140 once the original I-140 was approved. Keep documentation showing the new Technical Operations Specialist role is substantially similar to the one on your approved petition in case USCIS issues a request for evidence.
How do I find employers who sponsor green cards for Technical Operations Specialist positions?
Search Migrate Mate for Technical Operations Specialist roles at employers with verified PERM filing histories. Because PERM data is public DOL disclosure information, you can identify companies that have successfully sponsored similar operations roles before, which is a stronger signal of a working sponsorship process than a job posting that simply says sponsorship is available.
Can my employer use a job posting as part of the PERM recruitment test?
Yes. PERM requires employers to run a formal recruitment campaign to demonstrate that no qualified U.S. workers applied for or were available for the role. The required steps include two Sunday newspaper advertisements and a job order with the state workforce agency, among others. The recruitment results must be documented and retained in case DOL audits the application. Your employer's immigration attorney typically manages this process, but you can review the O*NET profile for your occupation code to confirm the job description reflects your actual duties before filing begins.