Entry Level Guest Relations Manager Jobs
New grad guest relations manager jobs welcome recent graduates and entry level candidates with zero to two years of experience, where a strong internship background or demonstrated customer-facing work can matter more than a lengthy resume. Most openings are on-site roles across Healthcare & Medical Services, Insurance, and Sports & Recreation, with employers like Ecm Enterprises, State Farm, and El Rio Community Health Center hiring at this level now.
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Showing 5 of 68+ Entry Level Guest Relations Manager jobs
At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service and be part of meaningful change for New Mexico's future.
- APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH and YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*
Why does the job exist?
The ERB Investigator is responsible for designing and executing comprehensive investigation plans. This includes identifying subjects and witnesses, scheduling and conducting interviews, and gathering and documenting relevant evidence. The investigator determines the scope of necessary evidence and systematically collects, reviews, and analyzes all pertinent information to ensure investigations are thorough, objective, and impartial.
How does it get done?
Key duties include:
Reviewing applicable policies, procedures, state statutes, and NMAC regulations to identify potential violations.
Preparing detailed fact-finding reports that summarize investigative findings, including interview transcripts and supporting documentation.
Drafting disciplinary actions, internal complaint responses, and grievance replies in alignment with established protocols and deadlines.
The investigator also collaborates closely with management, supervisors, and the Office of General Counsel throughout the investigative and disciplinary process to ensure consistency and adherence to agency policies and applicable laws.
Minimum Qualification
Associate degree in Human Resources or Business Administration, Personnel Administration, HR Administration or Management, or Criminology and two (2) years of experience related to human resources operations, conducting investigations, documenting findings and disciplinary actions, collective bargaining, or problem resolution. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Pre-employment background investigation is required and is conditional pending results.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Cheryl Evans, Cheryl.Evans@cyfd.nm.gov. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service and be part of meaningful change for New Mexico's future.
- APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH and YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*
Why does the job exist?
The ERB Investigator is responsible for designing and executing comprehensive investigation plans. This includes identifying subjects and witnesses, scheduling and conducting interviews, and gathering and documenting relevant evidence. The investigator determines the scope of necessary evidence and systematically collects, reviews, and analyzes all pertinent information to ensure investigations are thorough, objective, and impartial.
How does it get done?
Key duties include:
Reviewing applicable policies, procedures, state statutes, and NMAC regulations to identify potential violations.
Preparing detailed fact-finding reports that summarize investigative findings, including interview transcripts and supporting documentation.
Drafting disciplinary actions, internal complaint responses, and grievance replies in alignment with established protocols and deadlines.
The investigator also collaborates closely with management, supervisors, and the Office of General Counsel throughout the investigative and disciplinary process to ensure consistency and adherence to agency policies and applicable laws.
Minimum Qualification
Associate degree in Human Resources or Business Administration, Personnel Administration, HR Administration or Management, or Criminology and two (2) years of experience related to human resources operations, conducting investigations, documenting findings and disciplinary actions, collective bargaining, or problem resolution. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Pre-employment background investigation is required and is conditional pending results.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Cheryl Evans, Cheryl.Evans@cyfd.nm.gov. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
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Top Industries Hiring
- Healthcare & Medical Services15
- Insurance8
- Sports & Recreation7
- Technology & Software6
- Consulting & Professional Services6
Entry Level Guest Relations Manager Jobs: Frequently Asked Questions
How do I get an entry level guest relations manager job?
Entry level guest relations manager roles reward candidates who can demonstrate real customer-facing experience, even from part-time or volunteer work. Employers at this level look for strong interpersonal communication, problem-solving under pressure, and familiarity with hospitality or service environments. A polished cover letter that speaks to guest experience scenarios, combined with any internship or front-desk work, gives new applicants a meaningful edge over candidates with no customer service background at all.
Which companies hire entry level guest relations managers?
Companies hiring entry level guest relations managers right now include Ecm Enterprises, State Farm, and El Rio Community Health Center, based on current listings on Migrate Mate as of November 2026. Hotels, resorts, healthcare facilities, and entertainment venues tend to hire most actively at this level, as these settings depend on a consistent pipeline of junior guest-facing staff to support daily operations.
Are there remote entry level guest relations manager jobs?
Yes, though most openings are on-site given the hands-on nature of guest relations work. About 27% of entry level guest relations manager openings are remote or hybrid as of November 2026, and these tend to appear at companies with virtual concierge, online customer support, or multi-property coordination functions where in-person presence is less central to the day-to-day role.
Are these new grad guest relations manager jobs?
Yes, the listings on this page include new grad, recent graduate, and junior guest relations manager roles. A posting is new-grad friendly when it welcomes zero to two years of experience, accepts internships or campus hospitality work in place of full-time history, or calls out a willingness to train the right candidate. Searching for roles that mention "entry level" or "no experience required" helps new grads identify the most accessible openings quickly.
Which industries hire the most entry level guest relations managers?
Entry Level guest relations manager roles concentrate in Healthcare & Medical Services, Insurance, and Sports & Recreation, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because their business models depend heavily on repeat guest satisfaction, face-to-face service delivery, and teams that can be trained into more senior guest experience roles over time.