Entry Level Guest Relations Supervisor Jobs
New grad guest relations supervisor jobs are open to recent graduates and entry level candidates with zero to two years of experience, where internship work in hospitality or customer service can matter more than a long resume. Most openings are on-site roles across Healthcare & Medical Services, Insurance, and Sports & Recreation, with employers like Ecm Enterprises, State Farm, and El Rio Community Health Center hiring at this level now.
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At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service and be part of meaningful change for New Mexico's future.
- APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH and YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*
Why does the job exist?
The ERB Investigator is responsible for designing and executing comprehensive investigation plans. This includes identifying subjects and witnesses, scheduling and conducting interviews, and gathering and documenting relevant evidence. The investigator determines the scope of necessary evidence and systematically collects, reviews, and analyzes all pertinent information to ensure investigations are thorough, objective, and impartial.
How does it get done?
Key duties include:
Reviewing applicable policies, procedures, state statutes, and NMAC regulations to identify potential violations.
Preparing detailed fact-finding reports that summarize investigative findings, including interview transcripts and supporting documentation.
Drafting disciplinary actions, internal complaint responses, and grievance replies in alignment with established protocols and deadlines.
The investigator also collaborates closely with management, supervisors, and the Office of General Counsel throughout the investigative and disciplinary process to ensure consistency and adherence to agency policies and applicable laws.
Minimum Qualification
Associate degree in Human Resources or Business Administration, Personnel Administration, HR Administration or Management, or Criminology and two (2) years of experience related to human resources operations, conducting investigations, documenting findings and disciplinary actions, collective bargaining, or problem resolution. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Pre-employment background investigation is required and is conditional pending results.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Cheryl Evans, Cheryl.Evans@cyfd.nm.gov. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service and be part of meaningful change for New Mexico's future.
- APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH and YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*
Why does the job exist?
The ERB Investigator is responsible for designing and executing comprehensive investigation plans. This includes identifying subjects and witnesses, scheduling and conducting interviews, and gathering and documenting relevant evidence. The investigator determines the scope of necessary evidence and systematically collects, reviews, and analyzes all pertinent information to ensure investigations are thorough, objective, and impartial.
How does it get done?
Key duties include:
Reviewing applicable policies, procedures, state statutes, and NMAC regulations to identify potential violations.
Preparing detailed fact-finding reports that summarize investigative findings, including interview transcripts and supporting documentation.
Drafting disciplinary actions, internal complaint responses, and grievance replies in alignment with established protocols and deadlines.
The investigator also collaborates closely with management, supervisors, and the Office of General Counsel throughout the investigative and disciplinary process to ensure consistency and adherence to agency policies and applicable laws.
Minimum Qualification
Associate degree in Human Resources or Business Administration, Personnel Administration, HR Administration or Management, or Criminology and two (2) years of experience related to human resources operations, conducting investigations, documenting findings and disciplinary actions, collective bargaining, or problem resolution. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment. Pre-employment background investigation is required and is conditional pending results.
Working Conditions
Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Cheryl Evans, Cheryl.Evans@cyfd.nm.gov. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
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Top Industries Hiring
- Healthcare & Medical Services11
- Insurance8
- Sports & Recreation7
- Consulting & Professional Services6
- Technology & Software5
Entry Level Guest Relations Supervisor Jobs: Frequently Asked Questions
How do I get an entry level guest relations supervisor job?
Focus on hospitality coursework, internships, or any customer-facing work that shows you can handle guest concerns calmly and professionally. Employers at this level look for strong interpersonal communication, a team-oriented attitude, and basic familiarity with property management or reservation software. Tailoring your resume to highlight guest interaction experience, even from part-time or volunteer roles, gives you a clear edge over candidates with purely academic backgrounds.
Which companies hire entry level guest relations supervisors?
Companies hiring entry level guest relations supervisors right now include Ecm Enterprises, State Farm, and El Rio Community Health Center, based on current listings on Migrate Mate as of November 2026. Hotels, resorts, healthcare facilities, and entertainment venues tend to hire most actively at this level, particularly for properties that prioritize structured onboarding and promote from within.
Are there remote entry level guest relations supervisor jobs?
Yes, though most positions at this level are on-site given the nature of the work. About 31% of entry level guest relations supervisor openings are remote or hybrid as of November 2026, and those tend to be concentrated in customer experience coordination or virtual concierge roles where direct physical presence is not required for every shift.
Are these new grad guest relations supervisor jobs?
Yes, many of the openings here are new grad roles that explicitly welcome recent graduates and junior candidates. A new grad posting typically accepts zero to two years of experience and counts internships, campus hospitality work, or a strong customer service portfolio toward the requirement. If a listing mentions being willing to train or values attitude over tenure, it is a strong signal the role is new-grad friendly.
Which industries hire the most entry level guest relations supervisors?
Entry Level guest relations supervisor roles concentrate in Healthcare & Medical Services, Insurance, and Sports & Recreation, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because high guest volume and service-quality standards create consistent demand for supervisory support roles that do not require years of prior management experience.