Guest Service Attendant Jobs
Guest Service Attendant jobs are open across hospitality, retail, entertainment, and travel industries, at every level from entry-level to lead and supervisory, with specializations in front desk operations, concierge services, and guest relations. Find a role that fits from the openings below and apply directly.
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Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
Referral Program
Full Time roles are eligible for the above, plus:
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary:
Keystone Property Management is the premier property management company in Keystone, Colorado, providing on site management services to homeowner associations, individual homeowners and guests of our resort. The properties and guests we serve span over 50 different buildings across Keystone, making for a dynamic, fast paced and fun work environment.
The Guest Service Specialist travels around the resort executing a variety of duties. These duties vary depending on the needs of our guests on any particular day, and range from delivery of welcome amenities, light maintenance duties, to assisting a guest with a lock out or luggage delivery, to simply delivering additional towels and coffee. There are ample opportunities to interact directly with our owners and resort guests, having a lasting impact upon their vacation experience.
Job Specifications:
- Housing: May Be Available
- Outlet: Keystone Property Management
- Expected Pay Range: $22.00 - $25.51 / hour
- Shift & Schedule Availability: Full Time, Year Round
- Skill Level: Intermediate, Advanced
Job Responsibilities:
- Provide exceptional service to homeowner associations, homeowners and guests.
- Efficiently and safely balance priorities to execute on duties in a timely manner.
- Positively interact with guests as you perform your nightly duties and deliveries.
- Work independently to complete assigned duties, while constantly communicating broader team about priorities, successes and challenges, and expect the team to do the same, so that all team members are successful in executing nightly duties and deliveries.
- Other duties as assigned
Job Qualifications:
- Experience in a service position preferred
- Ability to demonstrate strong passion for guest service a must.
- Strong verbal communication skills needed.
- General computer knowledge and comfort using smart phone apps, as all tasks are dispatched/managed/completed on a mobile app.
- Valid driver's license and clean driving record required.
- Familiarity with maintenance and building systems a plus.
- High school diploma or equivalent required.
- Ability to lift up to 50 pounds and comfortably move in and out of a vehicle and up and down stairs.
- The schedule may vary between AM and PM shifts
The expected pay range is $21.47/hr - $26.29/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 515094
Reference Date: 06/03/2026
Job Code Function: Guest Services
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Find Guest Service Attendant JobsGuest Service Attendant Job Market
A snapshot from current openings nationwide, updated as new roles post.
Who's Hiring
- Troon75

- Highgate20

- Hyatt18

- The Grand Hotel16

- Chateau On The Lake Resort, Spa & Convention Center10

Top Industries Hiring
- Hospitality & Tourism177
- Sports & Recreation83
- Technology & Software13
- Consulting & Professional Services11
- Airlines3
What Employers Look For
The qualifications that appear most often in guest service attendant jobs.
- Prior customer-facing service experience in hospitality, retail, or a related environment
- Strong verbal communication and active listening skills in fast-paced settings
- Ability to stand, walk, and remain on your feet for extended periods per shift
- Familiarity with property management or point-of-sale systems such as Opera or Lightspeed
- High school diploma or GED equivalent
- Flexibility to work evenings, weekends, and holidays as scheduled
Tips for Your Guest Service Attendant Job Search
Tailor your resume to service metrics
Guest service attendant roles attract high applicant volume, so your resume needs to show measurable results. Replace vague phrases like 'helped customers' with specifics such as average tickets handled per shift, satisfaction scores, or complaint resolution outcomes you personally achieved.
Highlight certifications employers actually screen for
Many postings filter on certifications before a human reads your resume. Make sure any food handler permits, CPR cards, or property management software credentials appear in a dedicated section near the top, not buried in a paragraph at the bottom.
Apply early to roles that fit
Migrate Mate lists guest service attendant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by shift type and setting
Guest service attendant schedules vary widely: overnight front desk, weekend event support, and rotating resort shifts all compete in the same search results. Narrow by shift preference early so you don't invest time preparing for a role whose hours won't work for you.
Prepare scenario answers for service recovery
Nearly every guest service attendant interview includes a situation-based question about handling a frustrated or unhappy guest. Rehearse two or three real examples from past roles that show the specific steps you took, not just the positive outcome at the end.
Follow up after your interview the same day
Hospitality operations move fast and hiring managers fill shifts quickly. Send a brief thank-you note within a few hours of your interview, reference one specific topic from the conversation, and restate your availability so the decision is easy for them.
Guest Service Attendant Jobs: Frequently Asked Questions
Which companies are hiring the most guest service attendants?
The companies hiring the most guest service attendants right now include Troon, Highgate, and Hyatt, with the largest share of openings in Florida, California, and Texas, based on current listings on Migrate Mate as of June 2026. Volume tends to spike around major travel seasons, so openings in those states turn over quickly.
How many guest service attendant jobs are remote?
About 0% of guest service attendant openings are fully remote or hybrid as of June 2026, which is lower than most office-based roles given the in-person nature of the work. The sub-areas most likely to include remote or hybrid flexibility are reservation coordination, virtual concierge support, and customer callback teams rather than front-line floor or desk positions.
How do you become a guest service attendant?
Start by building a foundation in any customer-facing role, whether retail, food service, or front desk work, since transferable service skills matter more than a specific title. From there, pursue any property management software training your target industry uses, pick up a food handler permit or CPR certification if relevant, and apply to entry-level openings that offer on-the-job training in guest operations.
Can you get a guest service attendant job with little or no experience?
Yes, many guest service attendant positions are explicitly designed for candidates with little or no direct experience, particularly at hotels, resorts, and entertainment venues that provide structured onboarding. Emphasize transferable skills like phone etiquette, conflict resolution, cash handling, or volunteer work involving public interaction, and target postings that list 'entry-level' or 'will train' in the description to improve your chances.
What does the guest service attendant interview process look like?
Most guest service attendant interviews involve a short phone screen to confirm availability and basic qualifications, followed by one or two in-person rounds with a property manager or shift supervisor. Expect behavioral questions about handling difficult guests, working under pressure, and covering unexpected situations on shift. Some employers add a brief role-play scenario to assess how you communicate and de-escalate in real time.
Where can I find and apply to guest service attendant jobs?
You can find and apply to guest service attendant jobs on Migrate Mate, which lists current openings from across the United States in one place. Search by location or role type to see positions that match your availability and background, then apply directly to each listing that fits.
See All 283+ Guest Service Attendant Jobs
Jump back to the full list of openings and apply to any guest service attendant role that fits.
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