Mid Level Guest Services Manager Jobs
Mid level guest services manager jobs go to professionals ready to own operational outcomes, mentor front-line staff, and make guest experience decisions with limited day-to-day oversight. Roles are concentrated across Healthcare & Medical Services, Energy, and Technology & Software, with employers like Amazon, Suburban Propane, and Service Corporation International hiring at this level now.
Find JobsOverview
Open roles40
Top stateWashington
Top employerAmazon
Top citySeattle, WA
Work type84% On-site
Top industryHealthcare
Showing 5 of 40+ Mid Level Guest Services Manager jobs
Mgr, Patient Access Implementation
We won't show you this job again
Added 1d ago
Corewell Health
Mgr, Patient Access Implementation
Grand Rapids, Michigan
Added 1d ago
Sr Project Mgr, Facilities
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Added 1w ago
University of Rochester
Sr Project Mgr, Facilities
Rochester, New York
Added 1w ago
Product Marketing Mgr Outbound, Amazon
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Added 1w ago
Amazon.com
Product Marketing Mgr Outbound, Amazon
Seattle, Washington
Added 1w ago
Mgr II, IT Support, Ops Tech Solutions
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Added 1w ago
Amazon.com
Mgr II, IT Support, Ops Tech Solutions
Channahon, Illinois
Added 1w ago
Home Health RN Case Mgr South King County
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Added 1w ago
MultiCare Health System
Home Health RN Case Mgr South King County
Tacoma, Washington
Added 1w ago
Added 1d ago
Mgr, Patient Access Implementation
Corewell Health·Grand Rapids, Michigan
Job functions:
5+ yrs exp.
Hybrid
Bachelor's degree in business
Full Time
10,000+ employees
Job Description
Job Summary
Plays a pivotal role in ensuring seamless transition of ambulatory scheduling services to the centralized Operations team at the Patient Access Service Center. Oversees command center activities and the offboarding of service lines from integrations activities by coordinating at-the-elbow support for onboarding staff during go-live, facilitating real time issue resolution, monitoring quality assurance, and guiding the service line through the stabilization process to Operations support. Responsible for the planning and development of stabilization activities necessary for each service line based on its unique needs.
Essential Functions
•
SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids
Department Name
Patient Registration Admin - Corporate
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
40
Days Worked
Monday through Friday
Weekend Frequency
Variable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Plays a pivotal role in ensuring seamless transition of ambulatory scheduling services to the centralized Operations team at the Patient Access Service Center. Oversees command center activities and the offboarding of service lines from integrations activities by coordinating at-the-elbow support for onboarding staff during go-live, facilitating real time issue resolution, monitoring quality assurance, and guiding the service line through the stabilization process to Operations support. Responsible for the planning and development of stabilization activities necessary for each service line based on its unique needs.
Essential Functions
- Intimate knowledge of the registration and scheduling processes to ensure efficiency and patient satisfaction are provided consistently across all integrations.
- Implement and enforce policies and procedures that safeguard patient information privacy and security in compliance with HIPAA (Health Insurance Portability and Accountability) regulations.
- Manage Integrations Support team, including hiring, training, evaluating performance, and addressing disciplinary issues.
- Deploy team members to support integration activities.
- Analyze patient flow and access data to identify bottlenecks or inefficiencies.
- Develop strategies to enhance patient throughput and streamline access.
- Coordinate with clinical departments and external partners to ensure seamless patient workflows and escalation pathways.
- Ensure that issues are tracked, assigned, and resolved in the immediate go-live and stabilization window for a seamless handoff from integrations to operations.
- Ensure the department aligns with the healthcare facility’s policies, standards, and goals.
- Foster an environment of respect, dignity, and compassion for every patient and stakeholder served.
•
- Required Bachelor's Degree or equivalent in Healthcare administration, business, or related field or equivalent in specific relevant experience.
- 5 years of relevant experience in leadership or leadership adjacent. Preferred
- Proven experience in patient access management or healthcare administration. Preferred
- CRT-At least one Certification from preferred list - UNKNOWN Unknown 1 Year required
- CRT-Revenue Cycle Representative, Certified (CRCR) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Healthcare Financial Professional, Certified (CHFP) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Fellow of the Healthcare Financial Management Association (FHFMA) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Inpatient Coding Auditor, Certified (CICA) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Specialist Accounting & Finance, Certified (CSAF) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Specialist Business Intelligence, Certified (CSBI) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Specialist Managed Care, Certified (CSMC) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Specialist Physician Practice Management, Certified (CSPPM) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 10 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Seldom up to 10 lbs
- Pulling Force > 5 lbs: Seldom up to 10 lbs
- Sitting: Frequently
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend - Standing: Seldom
- Forward Bend - Sitting: Occasionally
- Trunk Rotation - Standing: Seldom
- Trunk Rotation - Sitting: Occasionally
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Seldom
- Handling: Occasionally
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
- Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
- On-demand pay program powered by Payactiv
- Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
- Optional identity theft protection, home and auto insurance
- Traditional and Roth retirement options with service contribution and match savings
- Eligibility for benefits is determined by employment type and status
SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids
Department Name
Patient Registration Admin - Corporate
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
40
Days Worked
Monday through Friday
Weekend Frequency
Variable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Corewell Health
Mgr, Patient Access Implementation
Grand Rapids, Michigan
Added 1d ago10,000+ employees
Job functions:
5+ yrs exp.
Hybrid
Bachelor's degree in business
Full Time
Job Description
Job Summary
Plays a pivotal role in ensuring seamless transition of ambulatory scheduling services to the centralized Operations team at the Patient Access Service Center. Oversees command center activities and the offboarding of service lines from integrations activities by coordinating at-the-elbow support for onboarding staff during go-live, facilitating real time issue resolution, monitoring quality assurance, and guiding the service line through the stabilization process to Operations support. Responsible for the planning and development of stabilization activities necessary for each service line based on its unique needs.
Essential Functions
•
SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids
Department Name
Patient Registration Admin - Corporate
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
40
Days Worked
Monday through Friday
Weekend Frequency
Variable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Plays a pivotal role in ensuring seamless transition of ambulatory scheduling services to the centralized Operations team at the Patient Access Service Center. Oversees command center activities and the offboarding of service lines from integrations activities by coordinating at-the-elbow support for onboarding staff during go-live, facilitating real time issue resolution, monitoring quality assurance, and guiding the service line through the stabilization process to Operations support. Responsible for the planning and development of stabilization activities necessary for each service line based on its unique needs.
Essential Functions
- Intimate knowledge of the registration and scheduling processes to ensure efficiency and patient satisfaction are provided consistently across all integrations.
- Implement and enforce policies and procedures that safeguard patient information privacy and security in compliance with HIPAA (Health Insurance Portability and Accountability) regulations.
- Manage Integrations Support team, including hiring, training, evaluating performance, and addressing disciplinary issues.
- Deploy team members to support integration activities.
- Analyze patient flow and access data to identify bottlenecks or inefficiencies.
- Develop strategies to enhance patient throughput and streamline access.
- Coordinate with clinical departments and external partners to ensure seamless patient workflows and escalation pathways.
- Ensure that issues are tracked, assigned, and resolved in the immediate go-live and stabilization window for a seamless handoff from integrations to operations.
- Ensure the department aligns with the healthcare facility’s policies, standards, and goals.
- Foster an environment of respect, dignity, and compassion for every patient and stakeholder served.
•
- Required Bachelor's Degree or equivalent in Healthcare administration, business, or related field or equivalent in specific relevant experience.
- 5 years of relevant experience in leadership or leadership adjacent. Preferred
- Proven experience in patient access management or healthcare administration. Preferred
- CRT-At least one Certification from preferred list - UNKNOWN Unknown 1 Year required
- CRT-Revenue Cycle Representative, Certified (CRCR) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Healthcare Financial Professional, Certified (CHFP) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Fellow of the Healthcare Financial Management Association (FHFMA) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Inpatient Coding Auditor, Certified (CICA) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Specialist Accounting & Finance, Certified (CSAF) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Specialist Business Intelligence, Certified (CSBI) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Specialist Managed Care, Certified (CSMC) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- CRT-Specialist Physician Practice Management, Certified (CSPPM) - HFMA Healthcare Financial Management Association 1 Year preferred Or
- Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
- Waist to Waist > 5 lbs: Seldom up to 10 lbs
- Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
- Waist to Overhead > 5 lbs: Seldom up to 10 lbs
- Bilateral Carry > 5 lbs: Seldom up to 10 lbs
- Unilateral Carry > 5 lbs: Seldom up to 10 lbs
- Pushing Force > 5 lbs: Seldom up to 10 lbs
- Pulling Force > 5 lbs: Seldom up to 10 lbs
- Sitting: Frequently
- Standing: Occasionally
- Walking: Occasionally
- Forward Bend - Standing: Seldom
- Forward Bend - Sitting: Occasionally
- Trunk Rotation - Standing: Seldom
- Trunk Rotation - Sitting: Occasionally
- Reach - Above Shoulder: Seldom
- Reach - at Shoulder or Below: Seldom
- Handling: Occasionally
- Forceful Grip > 5 lbs: Seldom
- Forceful Pinch > 2 lbs: Seldom
- Finger/Hand Dexterity: Frequently
- Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
- On-demand pay program powered by Payactiv
- Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
- Optional identity theft protection, home and auto insurance
- Traditional and Roth retirement options with service contribution and match savings
- Eligibility for benefits is determined by employment type and status
SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids
Department Name
Patient Registration Admin - Corporate
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
40
Days Worked
Monday through Friday
Weekend Frequency
Variable weekends
CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
See All 40 Mid Level Guest Services Manager Jobs
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Find JobsMid Level Guest Services Manager Job Market
Who's Hiring
- Amazon12
- Suburban Propane4
- Service Corporation International2
- UF Health1
- Core & Main1
Top Industries Hiring
- Healthcare & Medical Services
- Energy
- Technology & Software
- Retail
- E-Commerce & Online Marketplaces
Mid Level Guest Services Manager Jobs: Frequently Asked Questions
How do I get a mid level guest services manager job?
Position yourself by highlighting ownership, not just tasks. Emphasize experiences where you led a team, resolved escalated guest issues independently, or improved a service process with measurable results. Tailor your resume to show cross-functional collaboration and decision-making authority. Mid level hiring managers want candidates who can run a shift or a program without close supervision, so concrete examples of accountability stand out more than tenure alone.
Which companies hire mid level guest services managers?
Companies hiring mid level guest services managers right now include Amazon, Suburban Propane, and Service Corporation International, based on current listings on Migrate Mate as of November 2026. Hotels, resorts, healthcare systems, and large retail or entertainment venues tend to hire most actively at this level, as they need experienced professionals who can manage teams and maintain service standards without senior-level support on every shift.
Are there remote mid level guest services manager jobs?
Yes, though most roles in this field remain on-site given the nature of guest-facing work. About 16% of mid level guest services manager openings are remote or hybrid as of November 2026, and those positions typically involve coordination, training, or operations roles rather than direct floor management. If flexibility matters to you, filter your search specifically for hybrid or remote scheduling roles within the field.
How do I move up to a mid level guest services manager role?
Moving from entry level into a mid level guest services manager role takes deliberate growth in a few areas. Build a record of handling escalated situations calmly, take on shift lead or team lead responsibilities whenever available, and document the impact of any process you improved. Earning certifications in hospitality management or customer experience also signals readiness. Employers look for people who already behave like mid level professionals before promoting them.
Which industries hire the most mid level guest services managers?
Mid Level guest services manager roles concentrate in Healthcare & Medical Services, Energy, and Technology & Software, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they operate at high guest volume and need experienced managers who can maintain quality standards, lead teams during peak periods, and reduce escalations without constant oversight from senior leadership.