H-1B Visa AI Solutions Engineer Jobs
AI Solutions Engineers design and deploy enterprise AI systems, a role USCIS consistently recognizes as a specialty occupation requiring at least a bachelor's degree in computer science, AI, or a related field. Demand for H-1B visa sponsorship in this space is high, with tech, consulting, and finance employers filing LCAs regularly for these positions.
Find H-1B Visa AI Solutions Engineer JobsOverview
Showing 5 of 619+ AI Solutions Engineer jobs
See all 619+ AI Solutions Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new AI Solutions Engineer roles.
Get Access To All JobsCompany Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 74,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision. Real impact. Come build it with us.
Job Description
Freshworks is seeking a Principal AI Solutions Engineer to serve as the AI technical leader for our North America Employee Experience business.
This is a highly strategic, customer-facing role focused on accelerating AI revenue growth, helping customers realize measurable business outcomes from AI investments, and scaling AI success across North America. You will partner with sales teams, executives, customers, product leaders, and fellow Solutions Engineers to position Freshservice AI capabilities, lead AI advisory engagements, and develop scalable programs that increase the impact of AI across our customer base.
You will serve as a trusted advisor to customers and internal stakeholders, helping organizations identify high-value AI opportunities, quantify business impact, establish success metrics, and build executive alignment around AI initiatives.
- Serve as the North America AI subject matter expert for Freshservice, partnering with Sales, Solutions Engineering, Customer Success, Product, and Marketing teams to drive AI revenue growth and customer outcomes.
- Lead AI advisory engagements with enterprise customers, facilitating executive workshops, discovery sessions, AI readiness assessments, business value discussions, and strategic planning sessions that align AI investments to measurable business objectives.
- Partner with account teams to identify, qualify, and execute AI opportunities across new business, expansion, and renewal motions, helping customers build compelling business cases for AI investments.
- Help customers identify and prioritize high-value AI use cases across ITSM, ITOM, ITAM, Employee Service Management, and enterprise workflows, while defining success criteria and measurable outcomes.
- Deliver compelling demonstrations, presentations, executive briefings, and proof-of-value engagements that showcase the business impact of Freshservice AI capabilities, including AI agents, workflow automation, agent productivity, self-service, and conversational experiences.
- Develop scalable frameworks, playbooks, value assessments, and best practices that enable teams across North America to effectively position, sell, and demonstrate the value of AI solutions.
- Act as a trusted advisor to Product and Engineering teams by sharing customer feedback, market trends, competitive intelligence, and emerging AI requirements that help shape future innovation.
- Mentor and enable Solutions Engineers, Account Executives, and Customer Success teams on AI positioning, business value conversations, executive engagement, and industry best practices.
Qualifications
- 10+ years of experience in Solutions Engineering, Solution Consulting, Technical Advisory, or related customer-facing technical roles within enterprise software.
- Deep understanding of AI, Generative AI, Large Language Models (LLMs), AI agents, automation technologies, and emerging trends shaping enterprise software.
- Proven track record of driving business value through transformational technologies, automation initiatives, or AI-driven solutions.
- Experience leading executive workshops, strategic discovery sessions, business value assessments, and consultative customer engagements.
- Strong understanding of ITSM, ITOM, ITAM, Enterprise Service Management, or adjacent operational technologies.
- Ability to connect technical capabilities to business outcomes and clearly articulate ROI, success metrics, and value realization strategies.
- Experience developing scalable programs, methodologies, or frameworks that drive impact across a broad customer or sales organization.
- Exceptional communication, presentation, and storytelling skills, with the ability to influence both technical and executive audiences.
- Experience partnering with Product Management, Product Marketing, Customer Success, and Sales leadership to drive customer and business outcomes.
- Comfortable operating independently across multiple strategic initiatives, stakeholders, and customer engagements.
- Experience with digital transformation initiatives, AI strategy engagements, organizational change initiatives, or business value consulting is highly desirable.
- Bachelor's degree preferred but not required.
Additional Information
The annual salary range for this position is $158,015—$195,195 USD + Commissions.
Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.
Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
Company Description
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
There’s another option. Freshworks. With a fresh vision for how the world works.
At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 74,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
Fresh vision. Real impact. Come build it with us.
Job Description
Freshworks is seeking a Principal AI Solutions Engineer to serve as the AI technical leader for our North America Employee Experience business.
This is a highly strategic, customer-facing role focused on accelerating AI revenue growth, helping customers realize measurable business outcomes from AI investments, and scaling AI success across North America. You will partner with sales teams, executives, customers, product leaders, and fellow Solutions Engineers to position Freshservice AI capabilities, lead AI advisory engagements, and develop scalable programs that increase the impact of AI across our customer base.
You will serve as a trusted advisor to customers and internal stakeholders, helping organizations identify high-value AI opportunities, quantify business impact, establish success metrics, and build executive alignment around AI initiatives.
- Serve as the North America AI subject matter expert for Freshservice, partnering with Sales, Solutions Engineering, Customer Success, Product, and Marketing teams to drive AI revenue growth and customer outcomes.
- Lead AI advisory engagements with enterprise customers, facilitating executive workshops, discovery sessions, AI readiness assessments, business value discussions, and strategic planning sessions that align AI investments to measurable business objectives.
- Partner with account teams to identify, qualify, and execute AI opportunities across new business, expansion, and renewal motions, helping customers build compelling business cases for AI investments.
- Help customers identify and prioritize high-value AI use cases across ITSM, ITOM, ITAM, Employee Service Management, and enterprise workflows, while defining success criteria and measurable outcomes.
- Deliver compelling demonstrations, presentations, executive briefings, and proof-of-value engagements that showcase the business impact of Freshservice AI capabilities, including AI agents, workflow automation, agent productivity, self-service, and conversational experiences.
- Develop scalable frameworks, playbooks, value assessments, and best practices that enable teams across North America to effectively position, sell, and demonstrate the value of AI solutions.
- Act as a trusted advisor to Product and Engineering teams by sharing customer feedback, market trends, competitive intelligence, and emerging AI requirements that help shape future innovation.
- Mentor and enable Solutions Engineers, Account Executives, and Customer Success teams on AI positioning, business value conversations, executive engagement, and industry best practices.
Qualifications
- 10+ years of experience in Solutions Engineering, Solution Consulting, Technical Advisory, or related customer-facing technical roles within enterprise software.
- Deep understanding of AI, Generative AI, Large Language Models (LLMs), AI agents, automation technologies, and emerging trends shaping enterprise software.
- Proven track record of driving business value through transformational technologies, automation initiatives, or AI-driven solutions.
- Experience leading executive workshops, strategic discovery sessions, business value assessments, and consultative customer engagements.
- Strong understanding of ITSM, ITOM, ITAM, Enterprise Service Management, or adjacent operational technologies.
- Ability to connect technical capabilities to business outcomes and clearly articulate ROI, success metrics, and value realization strategies.
- Experience developing scalable programs, methodologies, or frameworks that drive impact across a broad customer or sales organization.
- Exceptional communication, presentation, and storytelling skills, with the ability to influence both technical and executive audiences.
- Experience partnering with Product Management, Product Marketing, Customer Success, and Sales leadership to drive customer and business outcomes.
- Comfortable operating independently across multiple strategic initiatives, stakeholders, and customer engagements.
- Experience with digital transformation initiatives, AI strategy engagements, organizational change initiatives, or business value consulting is highly desirable.
- Bachelor's degree preferred but not required.
Additional Information
The annual salary range for this position is $158,015—$195,195 USD + Commissions.
Compensation is based on a variety of factors including but not limited to location, experience, job-related skills, and level. Bonus/equity may be available.
Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Equity + ESPP, flexible PTO, flexible spending, commuter benefits and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.
See all 619+ H-1B Visa AI Solutions Engineer Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa AI Solutions Engineer Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as an AI Solutions Engineer
Align your degree to the role
USCIS requires a direct connection between your degree field and the specialty occupation. A computer science, AI, or data engineering degree maps cleanly. A business degree with self-taught ML skills creates an RFE risk, document any graduate coursework or certifications that bridge the gap.
Search LCA filings by SOC code
AI Solutions Engineer roles file under SOC code 15-1252 (Software Developers) or 15-2051 (Data Scientists). Run the OFLC Wage Search filtered by those codes to identify employers already certified to sponsor H-1B workers in your target metro.
Find H-1B sponsors faster on Migrate Mate
Filter AI Solutions Engineer roles by verified H-1B filing history on Migrate Mate. You'll see which employers have active LCAs for this exact SOC code, so you're not guessing which companies will actually file a petition for you.
Clarify the employer's cap-exempt status early
Universities, nonprofits affiliated with higher education, and certain research institutions are cap-exempt, meaning they can file H-1B petitions year-round without lottery entry. If you're open to research or applied AI roles, these employers remove lottery timing risk entirely.
Request premium processing at the offer stage
Standard H-1B adjudication can run several months, which conflicts with most employer onboarding timelines. Ask your recruiter whether the company routinely pays for premium processing, USCIS upgrades to a 15-business-day decision window, before accepting an offer.
Use your 60-day grace period strategically
If your current H-1B employer does a reduction in force, you have a 60-day grace period to secure a new sponsor. A new employer can file a cap-exempt transfer petition immediately, so keep your O*NET job description documentation current and your portfolio projects publicly accessible.
H-1B Visa AI Solutions Engineer: Frequently Asked Questions
Does an AI Solutions Engineer role qualify as a specialty occupation for H-1B purposes?
Yes, in the vast majority of cases. USCIS evaluates specialty occupation status based on whether the role normally requires a bachelor's degree or higher in a specific field. AI Solutions Engineer positions requiring expertise in machine learning, cloud architecture, or enterprise AI deployment consistently satisfy this standard. Roles where any technical degree qualifies regardless of field carry slightly higher RFE risk, so a targeted degree match strengthens your petition.
Which employers sponsor H-1B visas for AI Solutions Engineers?
Tech companies, management consulting firms, financial services institutions, and large healthcare systems are the most active H-1B sponsors for this role. Employers building internal AI platforms or selling AI-integrated products to enterprise clients file LCAs for this occupation most frequently. Browse current openings with verified H-1B filing history on Migrate Mate to see which employers are actively sponsoring right now.
How does the H-1B lottery affect my job search as an AI Solutions Engineer?
If you're subject to the annual cap, your petition enters the lottery each April for an October 1 start date. That timeline means you need an offer in hand by late March. Cap-exempt employers, universities, nonprofit research labs, and some federally funded R&D centers, can file year-round and aren't subject to the lottery, which makes them worth targeting if timing is a constraint for you.
What documentation should I prepare before applying for AI Solutions Engineer roles requiring H-1B sponsorship?
Have a degree equivalency evaluation ready if your credential is from outside the U.S., since USCIS requires confirmation it meets the U.S. bachelor's degree standard. Compile transcripts, any graduate coursework in AI or machine learning, and a portfolio of deployed AI projects. Employers' immigration counsel will use your degree field and job duties to build the specialty occupation argument, so a clear alignment between your credentials and the role description is critical.
Can an AI Solutions Engineer on H-1B switch employers mid-status?
Yes. H-1B portability allows you to start working for a new employer as soon as they file a transfer petition, without waiting for approval, as long as your prior H-1B was approved and you've maintained valid status. The new employer files a new I-129 and an LCA for the specific role and work location. You don't re-enter the lottery, and there's no gap in your work authorization if the transfer is filed before your current employment ends.