H-1B Visa Concierge Jobs
Concierge roles can qualify for H-1B sponsorship when the position requires a bachelor's degree in hospitality management, tourism, or a related field. Luxury hotels, resort groups, and corporate hospitality employers have active LCA filing histories. Specialty occupation documentation is the key hurdle for this role.
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Status: Part time
Benefits Eligible: No
Hours Per Week: 12
Schedule Details/Additional Information:
-
Hours:
Saturday & Sunday, 2:00 PM – 8:00 PM
-
Role Overview:
The Weekend Concierge serves as the welcoming presence at the hospital’s main entrance and is often the first and last impression for our patients, families, and guests. As the FACE of Aurora on weekends, this role requires a warm, energetic, and outgoing individual who takes pride in delivering exceptional customer service.
-
Key Expectations:
- Greet all patients and visitors with professionalism, enthusiasm, and genuine hospitality.
- Provide wayfinding assistance, helping guests navigate the facility with confidence.
- Offer transportation support, which may include securing wheelchairs, assisting with mobility needs, or coordinating safe entry and exit from the building.
- Demonstrate strong situational awareness and the ability to proactively identify when someone needs assistance.
- Maintain a polished, approachable demeanor that reflects Aurora’s commitment to compassionate care.
-
Act as a self-starter who takes initiative without needing frequent direction, especially during slower periods or fluctuating weekend traffic.
-
Ideal Candidate Qualities:
- Energetic, friendly, and comfortable engaging with a diverse population.
- Confident in independent decision-making and problem-solving.
- Committed to creating a positive and supportive experience for every person who walks through our doors.
Pay Range
$18.85 - $28.30
Major Responsibilities:
- Greets customers and assesses their immediate needs.
- Successfully manages the first impression of the facility.
- Offers assistance in any way necessary to include assist out of their vehicle, locate wheelchair, provide directions, escort to destination, etc.
- Passes customer to volunteers for escorts when possible.
- Utilizes Admitting or other departments to verify destination and remains with the patient if they are alone or in a wheelchair.
- Assists in maintaining a smooth traffic flow at the entrances to the facility.
- Assists in the arrangement of parking needs of customers, i.e., valet service, tour busses, short-term visitors, etc. Assists customers with transportation needs, i.e., taxi vouchers, bus passes, van transport, or other special needs.
- Assures working area is clean of debris, safe, and free from obstacles.
- Reports any Security/Safety issues to the Public Safety Services Department immediately.
- Works with hospital support staff that may include, but is not limited to: Public Safety, Environmental Services, Plant Operations, Patient Transport and Grounds.
- Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to his/her age-specific needs, and to provide the care needed as described in the department’s policies and procedures. Age-specific information is developed further in the departmental job standards.
Licensure, Registration, and/or Certification Required:
None Required.
Education Required:
High School Graduate.
Experience Required:
Typically requires 1 year of experience in service management as a concierge or greeter in a large public facility.
Knowledge, Skills & Abilities Required:
- Excellent communication, interpersonal, and customer service skills.
- Ability to problem solve and work independent of direct supervision.
- Demonstrated ability to work a flexible, customer-oriented schedule that meets the needs of Aurora guests and visitors.
Physical Requirements and Working Conditions:
- Ability to stand, walk and/or run throughout work area approximately 95% of the workday.
- Ability to withstand exposure to weather elements 95% of the workday.
- Ability to push, pull, and lift approximately 50 lbs.
- Ability to communicate with a diverse population of customers.
- Ability to tolerate minimal exposures of odors from auto emissions/gasoline.
- Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Department:
Status: Part time
Benefits Eligible: No
Hours Per Week: 12
Schedule Details/Additional Information:
-
Hours:
Saturday & Sunday, 2:00 PM – 8:00 PM
-
Role Overview:
The Weekend Concierge serves as the welcoming presence at the hospital’s main entrance and is often the first and last impression for our patients, families, and guests. As the FACE of Aurora on weekends, this role requires a warm, energetic, and outgoing individual who takes pride in delivering exceptional customer service.
-
Key Expectations:
- Greet all patients and visitors with professionalism, enthusiasm, and genuine hospitality.
- Provide wayfinding assistance, helping guests navigate the facility with confidence.
- Offer transportation support, which may include securing wheelchairs, assisting with mobility needs, or coordinating safe entry and exit from the building.
- Demonstrate strong situational awareness and the ability to proactively identify when someone needs assistance.
- Maintain a polished, approachable demeanor that reflects Aurora’s commitment to compassionate care.
-
Act as a self-starter who takes initiative without needing frequent direction, especially during slower periods or fluctuating weekend traffic.
-
Ideal Candidate Qualities:
- Energetic, friendly, and comfortable engaging with a diverse population.
- Confident in independent decision-making and problem-solving.
- Committed to creating a positive and supportive experience for every person who walks through our doors.
Pay Range
$18.85 - $28.30
Major Responsibilities:
- Greets customers and assesses their immediate needs.
- Successfully manages the first impression of the facility.
- Offers assistance in any way necessary to include assist out of their vehicle, locate wheelchair, provide directions, escort to destination, etc.
- Passes customer to volunteers for escorts when possible.
- Utilizes Admitting or other departments to verify destination and remains with the patient if they are alone or in a wheelchair.
- Assists in maintaining a smooth traffic flow at the entrances to the facility.
- Assists in the arrangement of parking needs of customers, i.e., valet service, tour busses, short-term visitors, etc. Assists customers with transportation needs, i.e., taxi vouchers, bus passes, van transport, or other special needs.
- Assures working area is clean of debris, safe, and free from obstacles.
- Reports any Security/Safety issues to the Public Safety Services Department immediately.
- Works with hospital support staff that may include, but is not limited to: Public Safety, Environmental Services, Plant Operations, Patient Transport and Grounds.
- Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirements relative to his/her age-specific needs, and to provide the care needed as described in the department’s policies and procedures. Age-specific information is developed further in the departmental job standards.
Licensure, Registration, and/or Certification Required:
None Required.
Education Required:
High School Graduate.
Experience Required:
Typically requires 1 year of experience in service management as a concierge or greeter in a large public facility.
Knowledge, Skills & Abilities Required:
- Excellent communication, interpersonal, and customer service skills.
- Ability to problem solve and work independent of direct supervision.
- Demonstrated ability to work a flexible, customer-oriented schedule that meets the needs of Aurora guests and visitors.
Physical Requirements and Working Conditions:
- Ability to stand, walk and/or run throughout work area approximately 95% of the workday.
- Ability to withstand exposure to weather elements 95% of the workday.
- Ability to push, pull, and lift approximately 50 lbs.
- Ability to communicate with a diverse population of customers.
- Ability to tolerate minimal exposures of odors from auto emissions/gasoline.
- Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
Compensation
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
Benefits and more
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
See all 121+ Concierge jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Concierge roles.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Concierge
Verify your degree supports specialty occupation
USCIS requires a direct relationship between your degree field and the concierge role. A hospitality management or tourism degree strengthens your petition. A general studies degree in an unrelated field will likely trigger an RFE.
Pull LCA data before applying anywhere
Use Migrate Mate to filter concierge postings by employers who have active DOL Labor Condition Application filings. This removes guesswork and focuses your applications on employers with a documented sponsorship track record.
Target corporate and luxury hospitality employers
Large hotel groups managing convention centers, five-star properties, or executive clubs are more likely to sponsor than independent boutique hotels. Corporate concierge roles at law firms or financial institutions also carry stronger specialty occupation arguments.
Document role complexity before the offer stage
Collect job descriptions that list degree requirements explicitly, not just preferred qualifications. USCIS scrutinizes concierge petitions closely, so evidence that the role demands specialized knowledge, not just customer service skills, is essential before your employer files.
Confirm your employer is E-Verify enrolled
Federal contractors and many large hospitality groups are E-Verify enrolled, which signals compliance readiness and reduces onboarding delays. Ask HR directly during the offer process. Non-enrolled employers can still sponsor H-1B visas, but the I-9 process may take longer.
Use the OFLC Wage Search to benchmark prevailing wage
Look up the wage level for your specific concierge SOC code and work location before negotiating salary. Your employer's LCA must certify a wage at or above the prevailing wage, and knowing the figure prevents surprises during the filing process.
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Find Concierge JobsConcierge H-1B Visa: Frequently Asked Questions
Does a concierge role qualify as a specialty occupation for H-1B purposes?
It can, but it's not automatic. USCIS evaluates whether the specific position normally requires a bachelor's degree in a directly related field. Standard front-desk concierge roles often don't meet this threshold. Roles with added complexity, such as corporate concierge positions at financial firms or luxury resorts requiring hospitality management credentials, have a stronger case. Your employer's job description and your degree field both matter.
Which employers are most likely to sponsor H-1B visas for concierge positions?
Large luxury hotel groups, major convention center operators, and corporations with dedicated concierge or guest services teams have the clearest sponsorship history for these roles. You can browse verified H-1B sponsoring employers with open concierge postings on Migrate Mate, which surfaces employers based on their DOL Labor Condition Application filing history rather than self-reported claims.
What documentation strengthens an H-1B petition for a concierge role?
Your employer needs to show the position normally requires a bachelor's degree in hospitality management, tourism, or a closely related field. Useful evidence includes industry job postings requiring that credential, expert opinion letters, O*NET occupational data showing degree requirements for the role, and your own academic transcripts. Roles with managerial or multilingual guest services responsibilities tend to produce stronger documentation.
Can I switch to a different concierge employer while on H-1B status?
Yes. Under AC21 portability, you can change employers once your I-140 has been approved and your I-485 has been pending for at least 180 days, as long as the new role is in the same or similar occupational classification. Outside of that, your new employer must file a new H-1B transfer petition before you start working. You can begin work once USCIS receives the petition, not after approval.
How does the H-1B cap lottery affect concierge job seekers?
Most concierge employers are cap-subject, meaning your petition enters the annual H-1B lottery with an 85,000-slot cap. USCIS opens registration in March each year for petitions effective October 1. If you're on OPT and your registration isn't selected, cap-gap rules may extend your work authorization through September 30. Planning your job search around the lottery calendar is essential for this visa pathway.
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