H-1B Visa Hotel Operations Manager Jobs
Hotel Operations Manager roles qualify for H-1B visa sponsorship as specialty occupations requiring at least a bachelor's degree in hospitality management or a related field. Sponsored positions appear across full-service hotel brands, resort groups, and management companies with active LCA filing histories. The annual H-1B cap and April lottery apply unless your employer is cap-exempt.
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Job ID: REQ10394355
Location: Miami Beach, Florida, United States of America
widget: Full time
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.
About the role:
The Hotel Assistant Manager directs and controls the activities of the Front Desk team. Acts as the manager on duty in the hotel when senior managers are not available. Manages shifts at the Front Desk. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
What you will do:
- Manages the staff at the Front Desk. Directs all activities of the Hotel Assistant Managers and the Night Manager to ensure communications and follow-up on any problems, guest requests or special requirements.
- Interviews, trains and schedules the staff. Conducts Performance Evaluations and disciplines staff when needed.
- Reviews and monitors schedules of staff in other department of responsibility. Monitors their activities to assure that standards are being met, staff is being supported and guest needs are being met.
- Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
- Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.
What you bring:
- At least 1 year of Supervisory or Assistant Management experience in a luxury hotel or resort.
- Proven leadership and management skills.
- Excellent personal presentation and interpersonal skills.
- Extensive knowledge of front office and housekeeping operations.
- Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment.
- Ability to operate all computer equipment necessary to perform the job; knowledge of Opera preferred/is a plus.
- Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests. Ability to effectively handle stressful situations and guest complaints.
What we offer:
- Excellent Training and Development opportunities.
- Complimentary Accommodation at other Four Seasons Hotels and Resort.
- Complimentary Dry Cleaning for Employee Uniforms.
- Complimentary Employee Meals.
- Complimentary Parking.
Schedule & Hours:
- Full Time (early mornings, days, evenings, overnights, or weekends.)
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Hotel Operations Manager
Verify your degree meets specialty occupation
USCIS requires that Hotel Operations Manager roles demand a specific bachelor's degree, not just any degree. A hospitality management, hotel administration, or business degree with hospitality coursework strengthens your petition against requests for evidence.
Target brands with multi-property management structures
Hotel management companies overseeing multiple properties file LCAs more consistently than single-location owners. Flag employers whose operations span branded full-service hotels, where the complexity of the role supports a specialty occupation argument.
Search verified H-1B sponsors on Migrate Mate
Pull up Hotel Operations Manager roles on Migrate Mate to filter by employers with documented LCA filing history in this occupation. That filing history confirms the employer has previously classified the role as a specialty occupation with DOL.
Confirm prevailing wage level before accepting an offer
Use the OFLC Wage Search to look up the prevailing wage for your exact job title, SOC code, and work location. Your offered wage must meet at least Level I before the employer can certify the LCA.
Ask about cap-exempt sponsorship pathways
Hotel management roles at universities, nonprofit hospitality programs, or government-affiliated lodging facilities may qualify as cap-exempt H-1B employers, letting you bypass the lottery entirely. Confirm the employer's tax status before the offer stage.
Account for LCA certification before your start date
Your employer must file the LCA with DOL and receive certification before submitting your H-1B petition to USCIS. DOL targets a seven-business-day turnaround, but build extra time into your negotiated start date to absorb any delays.
H-1B Visa Hotel Operations Manager: Frequently Asked Questions
Does a Hotel Operations Manager role qualify as an H-1B specialty occupation?
Yes, but the employer must document that the position specifically requires a bachelor's degree in hospitality management, hotel administration, or a closely related field. Roles framed as general management without a field-specific degree requirement can draw USCIS scrutiny. Job descriptions that tie the degree directly to operational duties, revenue management, or multi-department oversight are stronger.
Which types of hotel employers are most likely to sponsor H-1B visas for operations roles?
Full-service branded hotels, large resort properties, and hotel management companies with multi-property portfolios sponsor H-1B petitions for operations managers more reliably than independent boutique hotels. Larger operators have established HR and legal infrastructure for immigration filings. You can find employers with verified H-1B filing histories for this role on Migrate Mate.
How does the H-1B lottery affect my timeline for a Hotel Operations Manager position?
Cap-subject H-1B petitions are filed in April for an October 1 start date, following a March registration window. If you're selected, your employer files the full petition after the lottery. If your role qualifies through a cap-exempt employer, the lottery doesn't apply and your petition can be filed at any time during the year.
What SOC code applies to Hotel Operations Manager roles for the LCA filing?
Most Hotel Operations Manager positions are filed under SOC code 11-9081, Lodging Managers, for Labor Condition Application purposes. The employer uses this code to pull the prevailing wage from the OFLC Wage Search before certifying the LCA with DOL. Confirm the SOC code with your employer before the offer is finalized, as misclassification can delay certification.
Can I stay in H-1B status if I switch hotel employers mid-approval process?
If you're already in H-1B status, you can use H-1B portability to start working for a new hotel employer as soon as the new petition is filed, without waiting for approval, provided your previous petition was approved and you haven't violated status. The new employer must file a transfer petition and a fresh LCA covering your new work location and wage level.