H-1B Visa Hospitality Associate Jobs
Hospitality Associate jobs with H-1B visa sponsorship exist at hotel groups, resort operators, and hospitality management companies that structure the role around degree-level duties in hospitality management, tourism, or business administration. Because H-1B classification requires a specialty occupation, employers frame these positions around analytical, supervisory, or operations management responsibilities rather than front-desk service tasks alone.
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Get Access To All JobsABOUT KASA
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.
Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.
THE ROLE
Join our East Hospitality Team as a Hospitality Associate where you will be the heart of our onsite-guest experience. This dynamic role combines physical presence with digital prowess, making you a key figure at Kasa Downtown D.C.. Reporting to the Operations Manager, you'll work closely with both the Guest Experience and the Property Operations team.
ABOUT THE TEAM
Be a part of our East Portfolio Operations, a team passionate about delivering seamless experiences for our guests. Our team members at Kasa are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa.
DAY IN THE LIFE OF A KASA HOSPITALITY ASSOCIATE
Guest Experience
- Welcoming and Assisting Guests: Be the first point of contact for guests, assisting with check–in, and addressing their immediate needs or special requests.
- Local Expertise: Provide guests with personalized local recommendations and insights, enhancing their overall experience at [Name].
Operational Responsibilities
- Quality Assurance and Property Upkeep: Maintain the common areas, such as coffee stations and concierge closets, to ensure they are well-stocked and presentable. Perform quality checks using our TechTool 'Safety Culture' after each clean to uphold our high-quality standards.
- Readiness and Event Planning: Prepare for upcoming guest arrivals and organize guest engagement events, coordinating with housekeeping and maintenance teams.
- Guest Requests & Troubleshooting: Promptly address and resolve guest requests received through our Task Management Tool 'Breezeway.' Additionally, address any live guest issues, such as cleanliness, technical, or operational challenges.
Communication and Collaboration
- Team Coordination: Maintain seamless communication with the remote Guest Experience team via tools like Slack and Kustomer, ensuring any guest issues are swiftly resolved.
- Emergency Handling: Be equipped to tackle emergency situations such as lockouts or urgent guest requests, showcasing your problem-solving abilities.
Experience
- Hospitality Expertise: Minimum of 2 years of experience in hospitality. Alternatively, if you have less hospitality experience, a minimum of 2 years in customer service is required.
- Guest Service Skills: At least 1 year of experience in guest service roles.
- Tech-Savvy: A strong affinity for technology, with previous experience in tech-related tasks, and a keen interest in learning new systems and platforms.
- Flexibility: Availability for varied shifts, including afternoons, evenings, weekends, and holidays.
- Transportation: Access to reliable transportation.
- Physical Capability: Comfortable with lifting items weighing up to 50 pounds.
- Consistent While Under Pressure: Skilled in maintaining composure and a positive outlook in challenging or high-stress situations.
PLUS IF...
You pride yourself on your communication and organizational skills.
IN ONE YEAR, YOU WILL SUCCEED AT KASA BY HAVING:
- Established yourself as a top operations performer by consecutively reaching monthly quality goals.
- Set a high bar for quality standards and guest satisfaction within your market.
- Become an invaluable resource to our team, beyond your knowledge of property operations.
- Supported critical cross-departmental Kasa projects.
BENEFITS
- Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
- The Pay: The starting base pay for this role is $23 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
- Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.
- Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.
Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.
Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.
Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.
A NOTE ON RECRUITING & JOB SCAMS
The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.
ABOUT KASA
Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations.
Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities — and if anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt.
THE ROLE
Join our East Hospitality Team as a Hospitality Associate where you will be the heart of our onsite-guest experience. This dynamic role combines physical presence with digital prowess, making you a key figure at Kasa Downtown D.C.. Reporting to the Operations Manager, you'll work closely with both the Guest Experience and the Property Operations team.
ABOUT THE TEAM
Be a part of our East Portfolio Operations, a team passionate about delivering seamless experiences for our guests. Our team members at Kasa are located all over the country, have diverse backgrounds, and come from many different industries. Everyone joined Kasa because they are passionate about delivering high-quality standards to ensure that our guests love their experience while staying with Kasa.
DAY IN THE LIFE OF A KASA HOSPITALITY ASSOCIATE
Guest Experience
- Welcoming and Assisting Guests: Be the first point of contact for guests, assisting with check–in, and addressing their immediate needs or special requests.
- Local Expertise: Provide guests with personalized local recommendations and insights, enhancing their overall experience at [Name].
Operational Responsibilities
- Quality Assurance and Property Upkeep: Maintain the common areas, such as coffee stations and concierge closets, to ensure they are well-stocked and presentable. Perform quality checks using our TechTool 'Safety Culture' after each clean to uphold our high-quality standards.
- Readiness and Event Planning: Prepare for upcoming guest arrivals and organize guest engagement events, coordinating with housekeeping and maintenance teams.
- Guest Requests & Troubleshooting: Promptly address and resolve guest requests received through our Task Management Tool 'Breezeway.' Additionally, address any live guest issues, such as cleanliness, technical, or operational challenges.
Communication and Collaboration
- Team Coordination: Maintain seamless communication with the remote Guest Experience team via tools like Slack and Kustomer, ensuring any guest issues are swiftly resolved.
- Emergency Handling: Be equipped to tackle emergency situations such as lockouts or urgent guest requests, showcasing your problem-solving abilities.
Experience
- Hospitality Expertise: Minimum of 2 years of experience in hospitality. Alternatively, if you have less hospitality experience, a minimum of 2 years in customer service is required.
- Guest Service Skills: At least 1 year of experience in guest service roles.
- Tech-Savvy: A strong affinity for technology, with previous experience in tech-related tasks, and a keen interest in learning new systems and platforms.
- Flexibility: Availability for varied shifts, including afternoons, evenings, weekends, and holidays.
- Transportation: Access to reliable transportation.
- Physical Capability: Comfortable with lifting items weighing up to 50 pounds.
- Consistent While Under Pressure: Skilled in maintaining composure and a positive outlook in challenging or high-stress situations.
PLUS IF...
You pride yourself on your communication and organizational skills.
IN ONE YEAR, YOU WILL SUCCEED AT KASA BY HAVING:
- Established yourself as a top operations performer by consecutively reaching monthly quality goals.
- Set a high bar for quality standards and guest satisfaction within your market.
- Become an invaluable resource to our team, beyond your knowledge of property operations.
- Supported critical cross-departmental Kasa projects.
BENEFITS
- Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family.
- The Pay: The starting base pay for this role is $23 and is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits.
- Paid Time Off: Full-time hourly Kasa employees accrue paid time off at a generous rate that increases with tenure.
- Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage.
Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need.
Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here.
Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team.
A NOTE ON RECRUITING & JOB SCAMS
The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.
See all H-1B Visa Hospitality Associate Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new H-1B Visa Hospitality Associate Jobs.
Get Access To All JobsTips for Finding H-1B Visa Sponsorship as a Hospitality Associate
Frame your degree for specialty occupation
Hospitality Associate roles qualify for H-1B only when linked to a specific degree field. Document how your hospitality management, tourism, or business administration degree directly applies to the analytical and supervisory duties in your job description before any petition is filed.
Look up wage levels before interviews
Use the OFLC Wage Search to find the prevailing wage for hospitality management roles in your target city. Knowing your wage level before negotiations helps you spot employers offering below Level I rates, which can flag a weak LCA and jeopardize your petition.
Find sponsors through Migrate Mate first
Target employers with verified H-1B LCA filing history in hospitality operations rather than applying broadly. Migrate Mate shows which hotel groups and hospitality companies have actively sponsored roles matching your occupation code, so you spend less time on employers unlikely to file.
Confirm each worksite gets its own LCA
If your employer operates multiple properties, each worksite where you'll work needs its own certified LCA from DOL. Hotels that move associates between locations mid-status must amend the petition before you start at any unlisted site, or your status is at risk.
Review your O*NET profile with HR early
Pull the O*NET occupation profile for your specific role and share it with the hiring manager before they engage their attorney. It identifies the degree requirements and core tasks USCIS will scrutinize, letting HR build a compliant job description from the start rather than revising after an RFE.
Use your 60-day grace period strategically
If your hospitality employer ends your position, USCIS allows a 60-day grace period to find a new sponsoring employer and file a transfer petition. Start interviewing before your last day and prioritize employers who can file a concurrent change-of-employer I-129 quickly.
H-1B Visa Hospitality Associate: Frequently Asked Questions
Does a Hospitality Associate role qualify as an H-1B specialty occupation?
Not automatically. H-1B requires that the role normally demands a bachelor's degree or higher in a specific related field. A Hospitality Associate position qualifies when the employer structures it around degree-level duties such as revenue analysis, operations management, or guest experience strategy, and the job description consistently requires a degree in hospitality management, tourism, or business administration. Generic front-desk or service roles without those degree-level responsibilities do not meet the specialty occupation standard.
How do I find hospitality employers who actually sponsor H-1B visas?
Search Migrate Mate to browse hospitality companies with verified H-1B LCA filing history by role and location. Not every hotel or resort sponsors H-1B workers, so targeting employers with a documented filing track record saves time. Large hospitality management groups and branded hotel operators are more likely to have established HR processes for sponsorship than independent properties.
What documents should I have ready before a Hospitality Associate H-1B petition is filed?
Your employer's attorney will need your academic transcripts and degree certificate, a detailed job description tied to your degree field, and proof of any prior relevant experience. If your degree is from outside the United States, get a credential evaluation from a NACES-member service before the attorney reviews your file. Gaps between your degree field and the hospitality role are the most common reason USCIS issues an RFE on these petitions.
Can my H-1B transfer to a different hospitality employer if I change jobs?
Yes. Under H-1B portability rules, you can begin working for a new sponsoring hospitality employer as soon as the transfer petition is filed with USCIS, without waiting for approval, provided you've been in valid H-1B status and the petition is non-frivolous. The new employer must file a fresh I-129 and a certified LCA for the new worksite before or at the time of filing.
How long does H-1B status last for a Hospitality Associate position?
USCIS initially grants H-1B status for up to three years, and your employer can file an extension for an additional three years, reaching a six-year maximum. Beyond six years, continued H-1B status requires an approved or pending employment-based immigrant petition under specific rules. Each extension requires a new I-129 petition and a current certified LCA covering the same worksite and role.