H-1B Visa Restaurant Operations Management Jobs
Restaurant Operations Management roles qualify for H-1B visa sponsorship when the position requires a bachelor's degree in hospitality management, business administration, or a related field. Multi-unit oversight, P&L responsibility, and systems-level thinking strengthen the specialty occupation case. Employers in full-service and fast-casual chains file LCAs with DOL before sponsoring.
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Company Description
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Team:
The American Girl Retail team is integral in providing lifetime memories to American Girl fans and their families. Our experiential retail stores provide shopping destinations like no other. This requires Innovation, Collaboration, and Execution from all who are a part of this division. Our in-store experiences range depending on location from Girl and Doll Salons, Full-Service Restaurants, Personal Shopping, Ear Piercing (Girl and Doll), hosting Parties/Celebrations to name a few. Expect a dynamic and fast-paced role where you get to make decisions that impact the team as well as our customers.
Job Description
The Opportunity:
The Restaurant Lead is located at the AG Retail Dallas location and reports directly to the Restaurant Manager. This position is responsible for assisting the restaurant manager with daily operations, including providing leadership and direction to the department and providing a high level of selling and customer service to American Girl guests.
What Your Impact Will Be:
- Support the Restaurant Leadership Team in overseeing staffing, hiring, coaching/training, purchasing/vendor relations, inventories, maintaining food/beverage service standards, and ensuring safety and sanitation standards.
- Assist the team in achieving department revenue and expense goals.
- Ensure customer satisfaction with their dining experience and oversee resolution of any customer service issues.
- Ensure food quality and consistency, special requests and special dietary needs and performs tasks in absence of the Restaurant Leadership Team.
- Work with Restaurant and Store Management teams to deliver exceptional events and programs.
- Maintain on-going communications with both staff and management.
- Maintain and troubleshoot operational issues, including restaurant/kitchen equipment, Zomato Reservation system, POS, and InfoGenesis software systems.
- Leads by example in all areas of the business.
Qualifications
What We’re Looking For:
- Restaurant experience in a high-volume, fast-paced environment, with both front and back of house operations exposure, preferred.
- Experience working with children, preferred.
- Current State Sanitation Certification, ServSafe, and Safe Alcohol Consumption Certification, preferred.
- Strong working knowledge of Eatec system, Microsoft Office (Word, Excel, and Outlook), InfoGenesis/Universal Desktop, Zomato reservation systems, JTech paging system, POS systems, inventory systems, and basic office equipment (copiers and fax), preferred.
- Ability to perform diverse physical tasks, including constant walking and standing, and some heavy lifting (up to 50 lbs.).
- Ability to work a flexible schedule including nights, weekends, and holidays.
The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.
Additional Information
Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture. Also, interested in signing up for job alerts? Do so here!
How We Work:
American Girl is subsidiary of Mattel, a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:
- We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
- We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
- We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are:
American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT), a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.
Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.
Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.
Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Restaurant Operations Management
Verify your role meets specialty occupation
Pull the O*NET profile for Restaurant and Food Service Managers and confirm your job duties require a specific bachelor's degree, not just experience. Generic management titles weaken H-1B petitions, so get a written job description that ties degree field directly to daily responsibilities.
Target multi-unit and corporate-level employers
Single-location independent restaurants rarely have the legal infrastructure to sponsor H-1B visas. Focus on regional chains, national franchise operators, and hospitality groups with dedicated HR or in-house counsel, since they've navigated LCA filings and USCIS petitions before.
Search H-1B filing history on Migrate Mate
Before applying, use Migrate Mate to filter Restaurant Operations Management roles by employers with verified H-1B LCA filing history. This cuts out companies that have never sponsored so you invest your time in opportunities that can actually move forward.
Confirm the prevailing wage before negotiating
Look up the DOL prevailing wage for your specific job title, experience level, and work location using the OFLC Wage Search. Your offered salary must meet or exceed that figure, and understanding the wage tier upfront prevents surprises during the LCA certification stage.
Time your application around the October 1 start date
H-1B petitions filed in April can't start employment until October 1 of that fiscal year. If you're negotiating a start date with a restaurant group, factor in this gap. Employers unfamiliar with hospitality hiring timelines may not realize the October constraint applies even after lottery selection.
Document your degree equivalency if needed
Many restaurant operations professionals hold three-year international hospitality degrees or diplomas combined with years of management experience. USCIS accepts a combination evaluation, but you'll need a credential assessment from an approved evaluation service before your employer files Form I-129.
H-1B Visa Restaurant Operations Management: Frequently Asked Questions
Does Restaurant Operations Management qualify as a specialty occupation for H-1B purposes?
It can qualify, but the role must require a specific bachelor's degree in hospitality management, business administration, food service management, or a closely related field. A title like 'operations manager' alone isn't enough. Your job description needs to show that the degree is a minimum requirement, not just preferred, and that your daily duties directly use that specialized knowledge.
Which types of employers in this field are most likely to sponsor H-1B visas?
Multi-unit restaurant groups, national chains, hotel food and beverage divisions, and corporate contract dining companies are the most common sponsors. They have established HR teams familiar with LCA filings and USCIS processes. Independent and single-location operators rarely sponsor because the legal and administrative costs are harder to justify for one hire. Use Migrate Mate to identify employers with active H-1B filing history in this field.
How does the DOL prevailing wage requirement affect restaurant operations roles?
Your employer must file a Labor Condition Application with DOL certifying your salary meets or exceeds the prevailing wage for your job title, experience level, and geographic area. Restaurant operations roles in high cost-of-living markets like New York or San Francisco carry higher prevailing wage thresholds than the same title in smaller markets. You can verify the applicable wage tier using the OFLC Wage Search before accepting an offer.
Can work experience substitute for a degree in a Restaurant Operations Management H-1B petition?
USCIS allows a combination of education and work experience to satisfy the bachelor's degree equivalent standard, generally three years of specialized experience for each year of missing education. For a four-year degree, you'd need 12 years of progressive management experience. A credential evaluation from a recognized evaluation service is required to document this equivalency formally before your employer submits Form I-129.
What happens to my H-1B status if I'm promoted or change roles within the same company?
A material change in job duties, title, or work location typically requires your employer to file an amended H-1B petition with USCIS and may require a new LCA with DOL. Moving from a single-unit manager role to a regional director overseeing multiple states, for example, would likely trigger an amendment. Your employer's immigration counsel should evaluate any promotion before it takes effect to avoid a status gap.