H-1B Visa Operations Agent Jobs
H-1B visa jobs as an Operations Agent are found at logistics companies, airlines, freight forwarders, and supply chain firms that sponsor H-1B petitions. Employers must file a certified LCA and an I-129 petition with USCIS. Because the role spans coordination, compliance, and process management, degree alignment is the key qualification employers document.
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INTRODUCTION
Agent Ops, Technical Product Management (Forward Deployed Engineer)
Infrastructure Solutions Group (ISG) builds the products that power infrastructure, solutions, and data management our customers need most. Our teams design and develop the hardware and software that connect infrastructure, accelerate computational workloads, integrate across the stack, protect data continuity, and deliver the platforms, applications, and diagnostics our customers rely on every day at enterprise scale.
Some product builders follow the rules. Ours rewrite them.
Within ISG, innovation isn't just about creating new technology - it's about challenging assumptions and reimagining how work gets done. Engineers define intent, author precise specifications, and orchestrate AI agents that execute at speed and scale. AI is embedded throughout our development process, helping us move faster, learn quicker, and deliver greater impact. Yet the most important contribution remains uniquely human: deciding what to build, designing how it should work, and applying the judgment needed to earn our customers' trust. When your products power critical infrastructure around the world, that responsibility matters.
We move quickly toward the work that matters most. We reward experimentation, encourage bold thinking, and remove unnecessary barriers so great ideas can become reality faster. Our teams embrace a customer-first, first-to-market mindset, transforming rapid feedback into better products and better outcomes. We aren't looking for people who are content with the status quo - we look for builders who question it, improve it, and occasionally rewrite it.
If you're energized by solving complex systems challenges, excited to work alongside AI to amplify your impact, and motivated by the opportunity to shape what's next instead of simply maintaining what's been done before, you'll find your place here.
Join us and help build the future of enterprise technology, to do the best work of your career and make a profound social impact as an Agent Ops, Technical Product Management on our Servers Agent Ops builds team in Round Rock, Texas.
ROLE AND RESPONSIBILITIES
The Servers Agent Ops team builds and operates AI agent capabilities for Dell's server & networking organization. As an Agent Ops, Technical Product Management, you will work directly with product, engineering, and operations teams to understand their problems, identify the patterns behind them, and define and curate agent-based solutions. You'll combine a product mindset (discover and define) with a working technical foundation (code, data, and modern AI tooling), as part of a small team led by a senior technical lead.
You will:
- Work with server teams to understand workflows and pain points and turn them into well-defined problems
- Analyze data and processes to identify recurring patterns and automation opportunities
- Define, curate, and prioritize agentic solutions, including requirements, success measures, and data and tool integrations
- Prototype and contribute to solutions using code and integrations, including MCP tools
- Partner with engineering teams to validate solutions and move them into use and communicate findings and trade-offs clearly to technical and non-technical stakeholders
BASIC QUALIFICATIONS
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- 8+ years of related experience; demonstrated scope and impact matter more than exact years
- Hands-on coding experience in at least one language (for example, Python or JavaScript/TypeScript)
- Working knowledge of data structures and how data moves through systems (APIs, JSON, databases)
- Demonstrated ability to analyze problems, identify patterns, and structure ambiguous work
- Customer- or stakeholder-facing experience with strong written and verbal communication
PREFERRED QUALIFICATIONS
Desirable Requirements
- Bachelor’s degree in Business, Engineering, Computer Science, or related field
- Experience spanning full-stack development, AI/agent technologies (including MCP), AI-assisted software development, customer-facing technical and product roles, and enterprise infrastructure, hardware, and software solutions
COMPENSATION
Dell is committed to fair and equitable compensation practices. The salary range for this position is $147,200.00 - $202,400.00.
WHO WE ARE
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Read the full Equal Employment Opportunity Policy.
Visit our Culture Code page to learn more about how we work and lead.
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Get Access To All JobsTips for Finding H-1B Visa Sponsorship in Operations Agent
Frame your degree for specialty occupation
Operations Agent roles qualify as specialty occupations when employers tie them to a bachelor's degree in supply chain management, logistics, business operations, or industrial engineering. Document how your coursework directly maps to your day-to-day duties before applications start.
Use OFLC Wage Search before salary talks
Look up the prevailing wage for your specific SOC code and work location using OFLC Wage Search before any offer conversation. Your employer must certify that your offered wage meets or exceeds that level on the LCA, so knowing the floor protects you both.
Target employers with multi-site LCA experience
Operations Agent roles often involve rotating worksites or hub assignments. Each worksite needs its own certified LCA, so target employers who already manage multi-location filings and understand that requirement. Ask during interviews how they handle worksite additions for H-1B visa staff.
Find sponsors through Migrate Mate before applying
Search for Operations Agent roles on Migrate Mate, which lists employers with verified H-1B LCA filing history. Focusing your applications on companies that have filed for this occupation reduces the time you spend chasing employers who have never navigated the process.
Get your I-94 and status dates in writing early
Once you receive an H-1B approval, confirm your authorized period of stay on your I-94 record. H-1B status is granted for up to three years and extendable to six, so track your end date carefully and start renewal conversations with your employer at least six months out.
Clarify O*NET duties with your HR contact
Pull the O*NET occupation profile for Operations Agent roles and cross-reference the listed tasks against your actual job description. If your duties skew toward clerical or physical handling rather than analysis and coordination, ask HR to revise the role description before USCIS reviews the petition.
H-1B Visa Operations Agent: Frequently Asked Questions
Does an Operations Agent role qualify as an H-1B specialty occupation?
It qualifies when the employer structures the position around duties that normally require at least a bachelor's degree in a directly related field such as supply chain management, logistics, or business operations. Roles built around coordination, compliance monitoring, or process analysis at a degree level meet the specialty occupation definition. Roles focused primarily on physical handling or clerical tasks without that academic requirement do not qualify automatically, so the job description USCIS reviews is critical.
How do I find employers who actively sponsor H-1B visas for Operations Agent jobs?
Migrate Mate shows employers with verified H-1B LCA filing history for operations roles, so you can target companies that have already navigated the sponsorship process for this occupation rather than educating an employer from scratch. DOL's public LCA disclosure data confirms which employers have filed for similar positions and at which wage levels, giving you a concrete shortlist before you apply.
What does the LCA requirement mean for Operations Agent roles with multiple worksites?
Every worksite where you perform H-1B duties needs its own certified Labor Condition Application. If your role involves working across distribution centers, airport hubs, or client sites in different cities, each location must be listed and certified separately. Employers who regularly sponsor operations staff understand this requirement, but confirm the arrangement with HR before accepting any offer that involves worksite flexibility.
How long does H-1B status last for an Operations Agent, and what happens at renewal?
USCIS grants H-1B status for up to three years on the initial petition, with one standard extension bringing the total to six years. Beyond six years, continued status requires an approved immigrant visa petition or a pending green card application meeting certain criteria. Start your employer-sponsored renewal conversation at least six months before your status end date to avoid gaps in authorization.
Can my employer use one LCA if I transfer between company locations as an Operations Agent?
No. Each worksite requires its own certified LCA reflecting the prevailing wage for that specific location. If you move from a facility in one metropolitan area to another, your employer must file a new LCA for the new worksite before you begin working there. Short-term placements have limited exemptions under DOL rules, but recurring or indefinite assignments at an unlisted site require a separate certified application.